I have been selling on this app since and have been loving iti have made over salesthe support answers within 24-hours like they sayhopefully they will eventually get a live chat or phone service, but I am yet to experience a negative problem
***
I purchased a ring which arrived not as described and defectiveThe ring was not the size advertized and it was badly damagedI requested a refund and Poshmark was unresponsiveI followed up with an email and Poshmark was unresponsiveI send another email and Poshmark responded stating that they didn't have enough pictures and that they had contacted me previouslyI asked for proof that they had contacted me on the date specified by them *** and recieved nothingThey are not abiding by their refund/return policy and are supporting sellers who are deceptive
I ordered a Yeti from a seller and once received realized it was a fakeI had already accepted the order online and once I received I contacted the seller and PoshmarkPoshmark then asked for photos to show that the item was not authentic which I provided and have had no response since thenThe seller is selling counter fit merchandise and Poshmark is supporting by not refunding
RE: Order *** On *** 9th, *** I bought an item which claimed to be a *** SweaterI made this purchase online via a website called poshmark.comUnfortunately, the product is counterfeit and not as describedAs of this date, I have contacted the merchant on at least occasions: ***,*** & *** in an attempt to resolve this directly with the merchantAs requested by the merchant, I provided them with pictures via email on *** to support claims of counterfeit, poor craftsmanship and other items being listed by the seller inauthentic/counterfeitI have requested the merchant to furnish proof of authenticity, such as proof the item was procured from an Authorized *** seller however the merchant has failed to respondAdditionally, the seller remains on the site and continues to sell their counterfeit goods
My Debit card was fraudulently used with Poshmark on 11-29-I reached out to Poshmark via email as they DO NOT have a business phone number to let them know of the issueIt took several days for them to get back with me letting me know that their fraud department did determine it to be a fraudulent charge but they refuse to provide any information about the order that was placed using my debit cardI am trying to get this information to give the police but the only response they will give me is to have the police email them at their general email addressI have asked several times to get a contact name and number to pass on to the police so they can contact Poshmark and for them to give me a copy of the order that was placed with my cardThey refuse to do so
RevDex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI will be waiting to hear back from Poshmark in regards to when exactly the funds will be funded back to my account or if they would like to issue a check insteadSincerely, Giovanna***
I made a purchase on their website on*** * for a Fitbit from one of their sellers it was missing a part when it arrived so I immediately notified them of the situation so they emailed me stating I would get a full refund once the item had been sent back so I printed the label they sent me to return the item when the package arrived to the sellers address she refused the package or told them she didn't live there so they returned the package back to me I emailed the company and after a few days they said to notify them when I received package I did and then a few more days pass and they sent me a email saying they were gonna contact the seller for updates address finally last night they sent me email saying it was approved to ship back print label and mail by we'd *** ** *** with no other label attached except for the same one that was already on package from *** * I took it to my local post office and they refused and said I had to pay the return shipping because of the labelAccordi
Order #: *** Buyer: horologist Woman purchased a vintage designer bagDidn't want to pay the price I was asking but eventually didImmediately asked for a "partial refund" when package was delivered, but refused to "accept" package to trigger PaymentPayment was dollars less Posh comission of 20%, so she owed me dollarsBuyer then opened a file to "return item" which was FINE with meShe left harassing and insulting comments on the page and was vilePosh AGREED to have her return the item, and the next day said it was "confiscated" and would NOT be returnedposh credited me CREDITS ( not dollarsI have written to Posh Customer service every day, often more than once, for a weekAt first I got "Form letters" back, that did not address my concernNow I get NO REPLYThey ahve ZERO customer service, no phone number to call and I'm out SIXTY DOLLARS for my itemI do NOT want the "credits" since I'm not going to USe POsh any longer, I just want my
I am a new user of PoshmarkI ordered and received a blazer that was received in filthy condition, covered in cat hair and reeked of cigarette smokeWhen one receives an item ordered from Poshmar, an email is sent asking buyer to ACCEPT the DELIVERY of the item, NOT THE ITEM CONDITION or transactionI accepted the delivery (as a new member) as I did receive the packageI then proceeded to contact the organization to start a refund once I opened the package to discover the horrific condition of the garmentBTW NO PHONE NUMBER LISTED FOR COMPANYSo I emailed, and I was told that I accepted the delivery of garment and that there is nothing could be doneNothing is very clear on the website and I feel this is a shady practiceI also gave a bad rating for the seller I purchased from and my feedback is not posted on the sellers account so that another consumer cannot see my bad experience and seller can continue to do business in an extremely unprofessional wayI emailed Poshmark ag
I made an online purchase and I receive my package on ***, *** 11, ***As stated once you get your package you have three days to review your items if something is wrong with the items you need to email posh Mark within three days to let them know the issuesI emailed them that exact day I got my package *** *** to let them know one of the jackets that I have purchased had three stains on itI asked if my package to be returned but they never responded to my email until the morning of *** 15, ***Posh Mark is saying that I never filed a claimBut I did file a claim on *** 11, ***I have a email to show proof
Purchase an article of clothingSupposed to be shipped in appropriate container for clothingCame in a paper document envelopeDamaged upon openingI followed all instructions thru email and the POshmark appALL responses are automated and do not reflect ANYONE having read info or looked at picturesProvided info and photos multiple timesWas told in an email today that my refund could not be honored because I didn't provide any info or photosI did times!! THERE IS NO ONE TO TALK TOOCheck out their Facebook pageSo many people are having the same problemThank you
I ordered an item that was advertised New with TagsUpon receipt I discovered scuffs on the white patent product that was sold as new and sent photographs that showed the scuffs to the companyAt the onset of a holiday weekkend the company asks for more photos!? I already sent I responded telling them the same day saying I had already sent them photos already and the next response I get days later says my case is closed bc I didn't send more photos! I got a defective product and they won't give me my money back! I want my money back now! I can't use the garbage I was sent because it was defectiveThe pictures I sent were sufficient the first time, they were only trying to buy time so they would not have to refund my monies! They didn't even deal with their supplier to tell them not to falsely advertise products- nothingThe consumer gets screwed and cheated and then blamed for buying from them
My daughter sold some items on PoshmarkDue to the fact that you must have a bank account on file she used my bank accountHer name is *** ***On April 19th I contacted Poshmark requesting that the $*** credit be placed into the associated bank accountOn April 25th an email was received saying that the money was put into the account and the agent referenced that the bank adjusted the routing number and was able to "catch" the mistakeThere was one number reversal in the routing number AND the bank name was also listed on the account as Inland Northwest BankThe company claims that they submitted the money to a *** ** *** Account, with a COMPLETELY different routing numberIF they had submitted it to the bank listed on the account (*** *** ***) they would have put it in the correct accountIf you will review the email dated May 10, ***, from Poshmark you will see that in paragraph the customer service representative clearly states that *** ***
I am very upset with the service I have received from Poshmark customer support and their sellerI reported a bug in the system and receiving damaged merchandise upon receiptI should be covered under the terms of Posh Protect because the item arrived not as describedI ordered a jacket and it arrived in very worn condition (discoloration, stains, and piling throughout)The seller's description said it was "Only worn times!!!" but it has clearly been through a lotThere was even an icky gum wrapper in the pocketI own many pieces from Alice and Olivia and this type of wear is usually only evident after years of wearThe jacket is unwearableI tried to follow the process but their system would not allow it until I acceptedIt would also not let me add photos on two different browsersI communicated this multiple times and keep getting a canned responseI should be protected by Posh Protect because of the misrepresented condition of the unwearable coat and I reported this th
TERRIBLE! I bought pairs of jeans, I combed the listings to make sure I was buying something that fit the description at a fair price Of the three pairs of jeans two people lied significantly about the jeans and posted creative pictures to hide their lie One pair was worn by someone so much that the thighs had HUGE holes in the crotch area where thighs had rubbed through The second was a pair of men's jeans She clearly stated they were 32" inseam, they arrived, TAG says 30" There's no return policy, you have to file a complaintWhen I filed a complaint with pictures, the seller told Poshmark I was scammer and the picture was not of the tag from the men's jeans she sold me I will NEVER use the website again, and I will forever let everyone I know about my experience Stick with a site that backs the buyer, there are alot of horrible people out there, and most of them sell on Poshmark
The company has allowed someone using their service to harass me and slander my nameI have asked them to simply remove the comments this person has made and they simply told me to block and ignore herThat doesn't help when others are seeing the terrible things she is saying about meI want the comments removed immediately
Poshmark suspended my account without warning or valid reasonI have been both a buyer and seller on Poshmark without any issues or complaintsWhen I asked the reason for my account being suspended I was told that one of my accounts (I’ve only ever had one) was previously suspended (not true) and there was a match detected between that account and my current oneI HAVE ONLY EVER HAD ONE ACCOUNT!!! When I tried to sort this out with customer service they just send me the same email responseThe account they are referring to that they say was previously suspended looks to be my daughter’s account which I’ve never used nor has she used my accountAnd even though Poshmark is saying that account is suspended, my daughter is still able to buy/sell and I am not! I’ve done nothing wrong (nor has my daughter) and furthermore they told me that in order to reinstate my account I would need to send them my driver’s license # and information! That is not something they require in the first pla
Complaint: ***I am rejecting this response because:The train case returned to me has been vandalized and defacedThis WAS NOT A RESULT of damage due to shipping because this damage was done on the inside of the caseI sent Poshmark pictures during the so-called "investigation" and clearly you can see that the case was in perfect condition and the (2) two holes shown on both legs of the case were intact prior to shippingIn addition, the pictures of the scrapes show that this was done to the case itself and could NOT be made from the outside of the packagingThese scapes were made on the case AFTER it was openedThe dents were not present on the case prior to shipping and with all of the other defacement, along with the comments the buyer left in my closet on the (2) two makeup cases, it is clear that she was stating she would return the item if I didn't cancel the "make an offer" saleThe buyer threatened to return the item and threatened "it would save both you and I a lot of trouble from returning it" (May at 6:pm); all parties involved KNOW that the only option for returning an order is if it arrives in a condition not as advertised, damaged, etcAfter this comment and others were left in my closet I contacted Poshmark and reported the threats and harassment from the buyer as well as the insinuations of returning the itemIn addition, I sent pictures taken of the item prior to shipping in order to show the condition of the caseComparing these picture provided by me and the picture taken after it was returned to me, it is clear to see that the item has been damaged beyond repair, as holes have been poked in both legs of the case, the case has been scraped and dented in quite a few places; dirtied/dusted up to feign and fabricate a bogus claim of damage and wear-and-tear/abrasionI have shown proof of this with pictures, emails, and comments of intent from the buyerI WANT MY MONEY FOR THE ITEM because of thisI can do nothing with this item on Poshmark as it is not new anymore but badly damaged. Sincerely,*** ***
I have been selling on this app since and have been loving iti have made over salesthe support answers within 24-hours like they sayhopefully they will eventually get a live chat or phone service, but I am yet to experience a negative problem
***
I purchased a ring which arrived not as described and defectiveThe ring was not the size advertized and it was badly damagedI requested a refund and Poshmark was unresponsiveI followed up with an email and Poshmark was unresponsiveI send another email and Poshmark responded stating that they didn't have enough pictures and that they had contacted me previouslyI asked for proof that they had contacted me on the date specified by them *** and recieved nothingThey are not abiding by their refund/return policy and are supporting sellers who are deceptive
I ordered a Yeti from a seller and once received realized it was a fakeI had already accepted the order online and once I received I contacted the seller and PoshmarkPoshmark then asked for photos to show that the item was not authentic which I provided and have had no response since thenThe seller is selling counter fit merchandise and Poshmark is supporting by not refunding
It looks like funds have been released to the seller on April For this reason, we consider the case resolved
RE: Order *** On *** 9th, *** I bought an item which claimed to be a *** SweaterI made this purchase online via a website called poshmark.comUnfortunately, the product is counterfeit and not as describedAs of this date, I have contacted the merchant on at least occasions: ***,*** & *** in an attempt to resolve this directly with the merchantAs requested by the merchant, I provided them with pictures via email on *** to support claims of counterfeit, poor craftsmanship and other items being listed by the seller inauthentic/counterfeitI have requested the merchant to furnish proof of authenticity, such as proof the item was procured from an Authorized *** seller however the merchant has failed to respondAdditionally, the seller remains on the site and continues to sell their counterfeit goods
My Debit card was fraudulently used with Poshmark on 11-29-I reached out to Poshmark via email as they DO NOT have a business phone number to let them know of the issueIt took several days for them to get back with me letting me know that their fraud department did determine it to be a fraudulent charge but they refuse to provide any information about the order that was placed using my debit cardI am trying to get this information to give the police but the only response they will give me is to have the police email them at their general email addressI have asked several times to get a contact name and number to pass on to the police so they can contact Poshmark and for them to give me a copy of the order that was placed with my cardThey refuse to do so
RevDex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI will be waiting to hear back from Poshmark in regards to when exactly the funds will be funded back to my account or if they would like to issue a check insteadSincerely, Giovanna***
I made a purchase on their website on*** * for a Fitbit from one of their sellers it was missing a part when it arrived so I immediately notified them of the situation so they emailed me stating I would get a full refund once the item had been sent back so I printed the label they sent me to return the item when the package arrived to the sellers address she refused the package or told them she didn't live there so they returned the package back to me I emailed the company and after a few days they said to notify them when I received package I did and then a few more days pass and they sent me a email saying they were gonna contact the seller for updates address finally last night they sent me email saying it was approved to ship back print label and mail by we'd *** ** *** with no other label attached except for the same one that was already on package from *** * I took it to my local post office and they refused and said I had to pay the return shipping because of the labelAccordi
Order #: *** Buyer: horologist Woman purchased a vintage designer bagDidn't want to pay the price I was asking but eventually didImmediately asked for a "partial refund" when package was delivered, but refused to "accept" package to trigger PaymentPayment was dollars less Posh comission of 20%, so she owed me dollarsBuyer then opened a file to "return item" which was FINE with meShe left harassing and insulting comments on the page and was vilePosh AGREED to have her return the item, and the next day said it was "confiscated" and would NOT be returnedposh credited me CREDITS ( not dollarsI have written to Posh Customer service every day, often more than once, for a weekAt first I got "Form letters" back, that did not address my concernNow I get NO REPLYThey ahve ZERO customer service, no phone number to call and I'm out SIXTY DOLLARS for my itemI do NOT want the "credits" since I'm not going to USe POsh any longer, I just want my
I am a new user of PoshmarkI ordered and received a blazer that was received in filthy condition, covered in cat hair and reeked of cigarette smokeWhen one receives an item ordered from Poshmar, an email is sent asking buyer to ACCEPT the DELIVERY of the item, NOT THE ITEM CONDITION or transactionI accepted the delivery (as a new member) as I did receive the packageI then proceeded to contact the organization to start a refund once I opened the package to discover the horrific condition of the garmentBTW NO PHONE NUMBER LISTED FOR COMPANYSo I emailed, and I was told that I accepted the delivery of garment and that there is nothing could be doneNothing is very clear on the website and I feel this is a shady practiceI also gave a bad rating for the seller I purchased from and my feedback is not posted on the sellers account so that another consumer cannot see my bad experience and seller can continue to do business in an extremely unprofessional wayI emailed Poshmark ag
I made an online purchase and I receive my package on ***, *** 11, ***As stated once you get your package you have three days to review your items if something is wrong with the items you need to email posh Mark within three days to let them know the issuesI emailed them that exact day I got my package *** *** to let them know one of the jackets that I have purchased had three stains on itI asked if my package to be returned but they never responded to my email until the morning of *** 15, ***Posh Mark is saying that I never filed a claimBut I did file a claim on *** 11, ***I have a email to show proof
Purchase an article of clothingSupposed to be shipped in appropriate container for clothingCame in a paper document envelopeDamaged upon openingI followed all instructions thru email and the POshmark appALL responses are automated and do not reflect ANYONE having read info or looked at picturesProvided info and photos multiple timesWas told in an email today that my refund could not be honored because I didn't provide any info or photosI did times!! THERE IS NO ONE TO TALK TOOCheck out their Facebook pageSo many people are having the same problemThank you
I ordered an item that was advertised New with TagsUpon receipt I discovered scuffs on the white patent product that was sold as new and sent photographs that showed the scuffs to the companyAt the onset of a holiday weekkend the company asks for more photos!? I already sent I responded telling them the same day saying I had already sent them photos already and the next response I get days later says my case is closed bc I didn't send more photos! I got a defective product and they won't give me my money back! I want my money back now! I can't use the garbage I was sent because it was defectiveThe pictures I sent were sufficient the first time, they were only trying to buy time so they would not have to refund my monies! They didn't even deal with their supplier to tell them not to falsely advertise products- nothingThe consumer gets screwed and cheated and then blamed for buying from them
My daughter sold some items on PoshmarkDue to the fact that you must have a bank account on file she used my bank accountHer name is *** ***On April 19th I contacted Poshmark requesting that the $*** credit be placed into the associated bank accountOn April 25th an email was received saying that the money was put into the account and the agent referenced that the bank adjusted the routing number and was able to "catch" the mistakeThere was one number reversal in the routing number AND the bank name was also listed on the account as Inland Northwest BankThe company claims that they submitted the money to a *** ** *** Account, with a COMPLETELY different routing numberIF they had submitted it to the bank listed on the account (*** *** ***) they would have put it in the correct accountIf you will review the email dated May 10, ***, from Poshmark you will see that in paragraph the customer service representative clearly states that *** ***
I am very upset with the service I have received from Poshmark customer support and their sellerI reported a bug in the system and receiving damaged merchandise upon receiptI should be covered under the terms of Posh Protect because the item arrived not as describedI ordered a jacket and it arrived in very worn condition (discoloration, stains, and piling throughout)The seller's description said it was "Only worn times!!!" but it has clearly been through a lotThere was even an icky gum wrapper in the pocketI own many pieces from Alice and Olivia and this type of wear is usually only evident after years of wearThe jacket is unwearableI tried to follow the process but their system would not allow it until I acceptedIt would also not let me add photos on two different browsersI communicated this multiple times and keep getting a canned responseI should be protected by Posh Protect because of the misrepresented condition of the unwearable coat and I reported this th
TERRIBLE! I bought pairs of jeans, I combed the listings to make sure I was buying something that fit the description at a fair price Of the three pairs of jeans two people lied significantly about the jeans and posted creative pictures to hide their lie One pair was worn by someone so much that the thighs had HUGE holes in the crotch area where thighs had rubbed through The second was a pair of men's jeans She clearly stated they were 32" inseam, they arrived, TAG says 30" There's no return policy, you have to file a complaintWhen I filed a complaint with pictures, the seller told Poshmark I was scammer and the picture was not of the tag from the men's jeans she sold me I will NEVER use the website again, and I will forever let everyone I know about my experience Stick with a site that backs the buyer, there are alot of horrible people out there, and most of them sell on Poshmark
For order ***, we compensated the user by refunding them the total amount of $on February 14th, For this reason, we consider the case closed
The company has allowed someone using their service to harass me and slander my nameI have asked them to simply remove the comments this person has made and they simply told me to block and ignore herThat doesn't help when others are seeing the terrible things she is saying about meI want the comments removed immediately
Poshmark suspended my account without warning or valid reasonI have been both a buyer and seller on Poshmark without any issues or complaintsWhen I asked the reason for my account being suspended I was told that one of my accounts (I’ve only ever had one) was previously suspended (not true) and there was a match detected between that account and my current oneI HAVE ONLY EVER HAD ONE ACCOUNT!!! When I tried to sort this out with customer service they just send me the same email responseThe account they are referring to that they say was previously suspended looks to be my daughter’s account which I’ve never used nor has she used my accountAnd even though Poshmark is saying that account is suspended, my daughter is still able to buy/sell and I am not! I’ve done nothing wrong (nor has my daughter) and furthermore they told me that in order to reinstate my account I would need to send them my driver’s license # and information! That is not something they require in the first pla
Complaint: ***I am rejecting this response because:The train case returned to me has been vandalized and defacedThis WAS NOT A RESULT of damage due to shipping because this damage was done on the inside of the caseI sent Poshmark pictures during the so-called "investigation" and clearly you can see that the case was in perfect condition and the (2) two holes shown on both legs of the case were intact prior to shippingIn addition, the pictures of the scrapes show that this was done to the case itself and could NOT be made from the outside of the packagingThese scapes were made on the case AFTER it was openedThe dents were not present on the case prior to shipping and with all of the other defacement, along with the comments the buyer left in my closet on the (2) two makeup cases, it is clear that she was stating she would return the item if I didn't cancel the "make an offer" saleThe buyer threatened to return the item and threatened "it would save both you and I a lot of trouble from returning it" (May at 6:pm); all parties involved KNOW that the only option for returning an order is if it arrives in a condition not as advertised, damaged, etcAfter this comment and others were left in my closet I contacted Poshmark and reported the threats and harassment from the buyer as well as the insinuations of returning the itemIn addition, I sent pictures taken of the item prior to shipping in order to show the condition of the caseComparing these picture provided by me and the picture taken after it was returned to me, it is clear to see that the item has been damaged beyond repair, as holes have been poked in both legs of the case, the case has been scraped and dented in quite a few places; dirtied/dusted up to feign and fabricate a bogus claim of damage and wear-and-tear/abrasionI have shown proof of this with pictures, emails, and comments of intent from the buyerI WANT MY MONEY FOR THE ITEM because of thisI can do nothing with this item on Poshmark as it is not new anymore but badly damaged. Sincerely,*** ***