Customer service is AWFULExtremely slow, if not non-existent, responsesFor the 20% commission they earned simply by running an app, I would expect moreVery disappointed
Hello I sold some items on poshmarkThey emailed me that they released my money to my account and can redeem my money from my account and then they blocked my accountI emailed them times but all I get is automated respondI know how to redeem my money but when my account is blocked and I can not log in to my account how could I redeem my earningThey already got their money and now they wont give me any answerAll I want is for them to reopen my account one more time so I can redeem my balance and then I would never shop or sell hereI have star rating from sellers and buyersAll I want is to be able to log in to my account so I can redeem my earnimh
Terrible customer service and seller: I bought a jacket that was advertised as genuine leather (by seller kschmit1)One week after receiving it, I realized it was polyurethane and sent a picture of the tag to the seller and poshmarkThey both reported that it was past the three day "sale close" period and would not return/refundFraud
I sold a Louis Vuitton wallet and the buyer put a complaint into the company that the wallet was not as describedShe described one of the snaps were not workingShe posted a photo and it showed she was attempting to us that particular compartment in the wrong wayI began email Poshmark around the week of December I sent over emails in days requesting a call to notify them the buyer has misused the walletThe only correspondence I received, stated the wallet was being mailed back to meThe wallet was mailed to the wrong address on January 3rdThe item is now lost in the mailThis is a wallet
I know there are a lot of negative reviews, but so far I only had good experience with the customer service and other seller/buyersI sell luxury bags on Poshmark sometimes20% fee is a bit high, but what I love is their authentication service, which can eliminate my worries about buyers claiming "item not authentic" or "item not as described."
I sent inquiries to their customer service through Facebook and they have always responded very quicklyI guess the key is to use their Concierge service when selling high end items, and choose buyers if you canSometimes I did not accept offers even though they were high enough, due to lack of reviews or because there was something shady about themLike any other selling/buying platforms, discretion is needed, but so far Poshmark has provided the best experience compared to other services such as *** ** *** By the way I submitted the same review on other review site but I am no way affiliated with this businessI just saw so many bad reviews but based on my experience it is a little unfair to them, so I wanted to share my experience
I sold a nwt *** purse on poshmarkPoshmark believed my purse is a fake one which I bought from ** *** still with the original receipt(That's another complain)I was forced to pay $** shipping to get it back other wise poshmark will destroy itAnyway I paid!! It took almost 10days to get the purse backAnd they shipped the purse back to meGuess what? They shipped the purse back without any protection in the boxAnd the ID card of the purse is missing!!! This poshmark has no customer service phone number at allThe only way to reach them is the emailI want my purse's ID card back!!!
Item I purchased was misrepresented in the listing and POSHMARK customer service
requesting MULTIPLE PICTURES of the problem before they will even "decide" if I can return them for even a credit
This AFTER I have already provided this to them
BEWARE!!!!!!!
The NEGATIVE reviews with the Revdex.com ARE FOR A REASON
ONCE THEY HAVE YOUR MONEY THEY DO NOT MAKE IT EASY TO GET RESOLUTION IF THERE IS A PROBLEM!!!!!!!!!!!!
Final Consumer Response /* (2000, 6, 2016/02/16) */
Company finally refunded and I requested to have the account closed which they didThis complaint can be closed
Thank you
I placed order: *** purchasing a Coach Purse on PoshmarkThe item listed indicated it was authentic and that the material was coated canvasWhen the item arrived I immediately saw it was probably a fake and not as describedThe item as more a plasticy, vinyl feelI reported the issue immediately to poshmark and requested to return it for a refundI added pictures to support itPoshmark responded by closing the case without dialogue, telling me I should have asked more questions or if I didn't like it to sell it on their siteThis was advertisement and borderline fraudThe ethical resolution would have been to return itI have since sent two additional emails through their site, including pics and videos of the poor material and have received no responseIt is like Poshmark is ignoring this thinking I'll just let it goThis is wrong, the advertisement for the purse was deceptive and I am still requesting a refund in the amount of
I was told that a transaction processed and to ship my item to poshmark for authenticationSeveral days after I mailed the item, I received an email saying the transaction was canceledPoshmark should never have asked me to ship an item prior to them clearing the transactionThis is an attempt by their company to swindle consumers of authentic items and replace them with the fake items they selli contacted them immediately after they contacted me and emailed them to return the item and they replied only todayhere's the email they sent me as they attempt to defraud consumers: JUN 26, | 01:56PM PDT Megan replied: Hi Layne, We are reaching out to you regarding your recent Poshmark sale, "Brand new chanel o card in python" Order: ***Unfortunately, we have been forced to cancel this order due to difficulty in confirming the buyer's payment methodWe sincerely apologize for the disappointment and inconvenience and would like to offer $Posh Credits to yo
Initial Business Response /* (1000, 5, 2016/01/22) */
We sincerely apologize on behalf of USPS for the inconvenienceAccording to our customer support team, they have responded to you on JAN 9TH, AT 5:12PMIf you need further assistance, we recommend responding directly to their
latest email
Regarding order ***, our team approved the users request for a full refund on January 8th, Our system sent a reminder to the buyer to return the item on January 12th, The user failed to return the item and days from when the return was approved (1/8/18) the funds were released on January 16th, For this reason we consider the case closed
I was looking at this item and purchased it on accidentI reached out to cancel the item and the company never responded and then I received the itemI again reached out for a refund and the response was I should have cancelled within hours, which I tried to do! I would like to return the item and get my money back
Purchased a sweater from Poshmark that included the following description" 100% Wool Sweater by EverlaneGreat new condition without tagsWarm and gorgeous! I’m a M/L and it fits me perfectlyIt has amazing stretch, but holds its shape after wearRoll up the sleeves for a laid back casual look or pair with your favorite high waisted skinny jeans! The color is dark green on the verge of being blackIt has never been worn out or washed - took the tags off thinking I’d wear it more, but haven’tThanks for looking!" Received item in the mail on 11/and immediately submitted a case with Poshmark requesting a refund with following description: "Sorry to find item is either defective or has been washed and shrunk which in my opinion has been the caseI have this same style/ material/ size in a short sleeve and it is inches longerThe item I received fits cropped and material has that washed in washer feelIt description was new never worn or washedI have included pictures of th
The buyer opened a case against me and she essentially got away with stealing my romper and I want it sent back to meIt's not fair that the buyer can get away with theft and the seller is left with the earnings from the sale but the item is still with the buyer who literally scams to get free stuff
I purchased a Michael Kors handbag that was represented to be 14"x8"x5" for $including shippingWhen I received the bag I found it was actually 8"x5"x1"I did not accept the order and requested a mail back label and credit for the entire amount to my PayPal accountAfter two comments from Poshmark placed on my account page (one saying they were working on it and one requiring more photos with ruler to clearly show measurements which I sent to them twice) all other comments and requests by me to fulfill the return of this bag and the credit of my money has fallen on deaf earsI tried calling *** which is a phone number I located online for the company to find it is a voice mail system that is full and therefore uselessI want my money back and I believe to misrepresent a product and keep my money is fraud
Poshmark’s dispute team fully investigated the buyer’s claim regarding the sale of the coatAfter careful evaluation, they found the item to be counterfeitBecause we care deeply about our community, we are really trying to protect them from the potential legal ramifications of selling counterfeit
productsAny one of the following could result in up to $2,000,in fines and/or up to years in prison:
(1) conspiring to traffic in counterfeit goods, in violation of Title 18, United States Code, Section 371; (2) trafficking in counterfeit goods, in violation of Title 18, United States Code, Section 2320(a); and (3) concealing and selling imported counterfeit goods, in violation of Title 18, United States Code, Section 545.
This order was approved for a return and was delivered back to the seller on January In addition, their earnings for the remaining orders were released via direct deposit.
Due to this, we consider the case resolved
I have been on Poshmark for some time and I am extremely disappointed with my recent transaction! I purchased a dress from their site and was extremely dissatisfiedIt was clear once I received the gown the dress was a cheaply made replica of the picture shownThe lace was not the same and the dress was not true to sizeThe picture showed a knew what length dress and the item received was a shirt! I contacted them and they did nothingI sent numerous pictures and they were ok with their consumers receiving items that are deceiving
Received clothing that was the wrong size and very dirtyPoshmark refused to help me with a refund
Customer service is AWFULExtremely slow, if not non-existent, responsesFor the 20% commission they earned simply by running an app, I would expect moreVery disappointed
Hello I sold some items on poshmarkThey emailed me that they released my money to my account and can redeem my money from my account and then they blocked my accountI emailed them times but all I get is automated respondI know how to redeem my money but when my account is blocked and I can not log in to my account how could I redeem my earningThey already got their money and now they wont give me any answerAll I want is for them to reopen my account one more time so I can redeem my balance and then I would never shop or sell hereI have star rating from sellers and buyersAll I want is to be able to log in to my account so I can redeem my earnimh
Terrible customer service and seller: I bought a jacket that was advertised as genuine leather (by seller kschmit1)One week after receiving it, I realized it was polyurethane and sent a picture of the tag to the seller and poshmarkThey both reported that it was past the three day "sale close" period and would not return/refundFraud
I sold a Louis Vuitton wallet and the buyer put a complaint into the company that the wallet was not as describedShe described one of the snaps were not workingShe posted a photo and it showed she was attempting to us that particular compartment in the wrong wayI began email Poshmark around the week of December I sent over emails in days requesting a call to notify them the buyer has misused the walletThe only correspondence I received, stated the wallet was being mailed back to meThe wallet was mailed to the wrong address on January 3rdThe item is now lost in the mailThis is a wallet
I know there are a lot of negative reviews, but so far I only had good experience with the customer service and other seller/buyersI sell luxury bags on Poshmark sometimes20% fee is a bit high, but what I love is their authentication service, which can eliminate my worries about buyers claiming "item not authentic" or "item not as described."
I sent inquiries to their customer service through Facebook and they have always responded very quicklyI guess the key is to use their Concierge service when selling high end items, and choose buyers if you canSometimes I did not accept offers even though they were high enough, due to lack of reviews or because there was something shady about themLike any other selling/buying platforms, discretion is needed, but so far Poshmark has provided the best experience compared to other services such as *** ** *** By the way I submitted the same review on other review site but I am no way affiliated with this businessI just saw so many bad reviews but based on my experience it is a little unfair to them, so I wanted to share my experience
I sold a nwt *** purse on poshmarkPoshmark believed my purse is a fake one which I bought from ** *** still with the original receipt(That's another complain)I was forced to pay $** shipping to get it back other wise poshmark will destroy itAnyway I paid!! It took almost 10days to get the purse backAnd they shipped the purse back to meGuess what? They shipped the purse back without any protection in the boxAnd the ID card of the purse is missing!!! This poshmark has no customer service phone number at allThe only way to reach them is the emailI want my purse's ID card back!!!
Item I purchased was misrepresented in the listing and POSHMARK customer service
requesting MULTIPLE PICTURES of the problem before they will even "decide" if I can return them for even a credit
This AFTER I have already provided this to them
BEWARE!!!!!!!
The NEGATIVE reviews with the Revdex.com ARE FOR A REASON
ONCE THEY HAVE YOUR MONEY THEY DO NOT MAKE IT EASY TO GET RESOLUTION IF THERE IS A PROBLEM!!!!!!!!!!!!
Final Consumer Response /* (2000, 6, 2016/02/16) */
Company finally refunded and I requested to have the account closed which they didThis complaint can be closed
Thank you
I placed order: *** purchasing a Coach Purse on PoshmarkThe item listed indicated it was authentic and that the material was coated canvasWhen the item arrived I immediately saw it was probably a fake and not as describedThe item as more a plasticy, vinyl feelI reported the issue immediately to poshmark and requested to return it for a refundI added pictures to support itPoshmark responded by closing the case without dialogue, telling me I should have asked more questions or if I didn't like it to sell it on their siteThis was advertisement and borderline fraudThe ethical resolution would have been to return itI have since sent two additional emails through their site, including pics and videos of the poor material and have received no responseIt is like Poshmark is ignoring this thinking I'll just let it goThis is wrong, the advertisement for the purse was deceptive and I am still requesting a refund in the amount of
I was told that a transaction processed and to ship my item to poshmark for authenticationSeveral days after I mailed the item, I received an email saying the transaction was canceledPoshmark should never have asked me to ship an item prior to them clearing the transactionThis is an attempt by their company to swindle consumers of authentic items and replace them with the fake items they selli contacted them immediately after they contacted me and emailed them to return the item and they replied only todayhere's the email they sent me as they attempt to defraud consumers: JUN 26, | 01:56PM PDT Megan replied: Hi Layne, We are reaching out to you regarding your recent Poshmark sale, "Brand new chanel o card in python" Order: ***Unfortunately, we have been forced to cancel this order due to difficulty in confirming the buyer's payment methodWe sincerely apologize for the disappointment and inconvenience and would like to offer $Posh Credits to yo
Initial Business Response /* (1000, 5, 2016/01/22) */
We sincerely apologize on behalf of USPS for the inconvenienceAccording to our customer support team, they have responded to you on JAN 9TH, AT 5:12PMIf you need further assistance, we recommend responding directly to their
latest email
Regarding order ***, our team approved the users request for a full refund on January 8th, Our system sent a reminder to the buyer to return the item on January 12th, The user failed to return the item and days from when the return was approved (1/8/18) the funds were released on January 16th, For this reason we consider the case closed
I was looking at this item and purchased it on accidentI reached out to cancel the item and the company never responded and then I received the itemI again reached out for a refund and the response was I should have cancelled within hours, which I tried to do! I would like to return the item and get my money back
Purchased a sweater from Poshmark that included the following description" 100% Wool Sweater by EverlaneGreat new condition without tagsWarm and gorgeous! I’m a M/L and it fits me perfectlyIt has amazing stretch, but holds its shape after wearRoll up the sleeves for a laid back casual look or pair with your favorite high waisted skinny jeans! The color is dark green on the verge of being blackIt has never been worn out or washed - took the tags off thinking I’d wear it more, but haven’tThanks for looking!" Received item in the mail on 11/and immediately submitted a case with Poshmark requesting a refund with following description: "Sorry to find item is either defective or has been washed and shrunk which in my opinion has been the caseI have this same style/ material/ size in a short sleeve and it is inches longerThe item I received fits cropped and material has that washed in washer feelIt description was new never worn or washedI have included pictures of th
The buyer opened a case against me and she essentially got away with stealing my romper and I want it sent back to meIt's not fair that the buyer can get away with theft and the seller is left with the earnings from the sale but the item is still with the buyer who literally scams to get free stuff
I purchased a Michael Kors handbag that was represented to be 14"x8"x5" for $including shippingWhen I received the bag I found it was actually 8"x5"x1"I did not accept the order and requested a mail back label and credit for the entire amount to my PayPal accountAfter two comments from Poshmark placed on my account page (one saying they were working on it and one requiring more photos with ruler to clearly show measurements which I sent to them twice) all other comments and requests by me to fulfill the return of this bag and the credit of my money has fallen on deaf earsI tried calling *** which is a phone number I located online for the company to find it is a voice mail system that is full and therefore uselessI want my money back and I believe to misrepresent a product and keep my money is fraud
Poshmark’s dispute team fully investigated the buyer’s claim regarding the sale of the coatAfter careful evaluation, they found the item to be counterfeitBecause we care deeply about our community, we are really trying to protect them from the potential legal ramifications of selling counterfeit
productsAny one of the following could result in up to $2,000,in fines and/or up to years in prison:
(1) conspiring to traffic in counterfeit goods, in violation of Title 18, United States Code, Section 371; (2) trafficking in counterfeit goods, in violation of Title 18, United States Code, Section 2320(a); and (3) concealing and selling imported counterfeit goods, in violation of Title 18, United States Code, Section 545.
This order was approved for a return and was delivered back to the seller on January In addition, their earnings for the remaining orders were released via direct deposit.
Due to this, we consider the case resolved
Horriblesellers do not accurately describe or measure clothing itemsvague inaccurate descriptions seem to be encouraged by website
I have been on Poshmark for some time and I am extremely disappointed with my recent transaction! I purchased a dress from their site and was extremely dissatisfiedIt was clear once I received the gown the dress was a cheaply made replica of the picture shownThe lace was not the same and the dress was not true to sizeThe picture showed a knew what length dress and the item received was a shirt! I contacted them and they did nothingI sent numerous pictures and they were ok with their consumers receiving items that are deceiving