I ordered a dress from Poshmark, when I received it, it was covered in BLOOD STAINS and dirtMy return was approved, however it was approved on 11/- the day after I left on a trip out of the country with no access to emailMy closet was on a vacation hold at the time, and I have submitted my trip information to Poshmark as proofApparently, they can take more than a week to reply to issues, but you are required to ship items that were not as described back within daysI completely understand if I just decided not to ship, but I had no way of knowing that the return was approved, and no way to ship the item backAs soon as I returned to the US (Saturday, 11/at 11:PM CT), I sent an email to Poshmark stating that I could ship the item back Monday morning (11/26)I sent another email later in the week as I never heard backI sent a *** message on 11/and didn't hear backI tweeted at Poshmark on 12/and again on 12/Minutes after sending the second tweet, I rec
This user's account was restricted as there are certain characteristics of their buying activity that required us to take some additional steps to confirm their identity and to ensure that these purchases are authorized by the authorized cardholderA member of our Operations team clearly
stated this to the userout of the orders were cancelled and a full refund was issued to the original form of paymentThe remaining order was received by the user.
If the user would like their account reinstated, they will need to respond to the email from our Operations team with the required proof of credit card authorization.
Due to this, we consider the case resolved
I had sold a pair of authentic Chanel sandals to a girl off poshmarkBefore her purchase she had asked me to take this transaction through pay palher exact words were " do you take pay pal? they have buyer and seller protection and only take a 3% seller fee would you take 350+($375) for fast shipping?" Obviously I know better than to trust anyone asking to take transaction off poshmark is a scamHowever I replied back stating no but if poshmark allows ill over night it and whatever the cost is ill pay myselfPoshmark didn't have that option so I had explained to the buyer I couldn't overnight it but the lad who works at the post office told me shoes will be in her city the following day if shed like she can pick them up herself since she needed them for SaturdayI tracked the package all the way and she chose not to pick it up and received them MondayOnce received she had opened a claim stating there were stains on the shoesPoshmark approved her claim and is returning it t
Hello, I sold a handbag on this site and everything went fine with the sale, the buyer gave me a 5-star rating which is the best you can getI received this email from them, Dear, Your request to deposit your balance of $in your bank account has been receivedWe will be processing this request and please expect the request to be completed by 31-May-If you have any questions or if you do not see your deposit by 31-May-2018, please email us at *** I also had another bag up for sale that they kept saying was a "replica" and that I took the pictures from offline and I did notI was saling the handbag on another selling site but that was itThen they emailed me today saying they were going to keep my funds from the handbag I sold and that I wouldn't be gettin gmy $I emailed them back and forth and nothing came of the converstationI even asked for a phone number to call and talk to someoneBecause they thought my other bag wasnt real now they are trying
The size of the item delivered is different than the size on the product listingPoshmark refuses a refundOrder Date February 17, *** Order Total $*** Order # *** I ordered a pair of boots, listed as a size When they arrived, the boots themselves and the box showed they are a size insteadI contacted poshmark, because this situation supposedly is covered under their "buyer protection" programThe item I received does not match the item of the listingThey are refusing to allow me to return the boots for a refund
On July 6, I sold a *** *** Conalt Blue Python Skin Satchel with a retail value of $on PoshmarkBeing a fragile purse made of genuine python leather, I carefully packaged the handbag in protective paper inside of a solid cardboard box in an effort to keep the item from being damaged in the shipping processThe following week I received a notice from Poshmark indicating that the buyer who purchased the item for $was not happy with the product and they indicated that a representative would investigate the claim and make a decision on whether the item should be returned to me, the sellerUpon receipt of this email I promptly responded to Poshmark, informing them that if the buyer was unhappy I would gladly take the return under the condition that the product be returned in the same condition in which it was sent to the buyerPoshmark allowed the return to take place and I received the handbag in the mail the evening of July in USPS plastic envelopeUpon openi
I listed an item on their websiteIt did not meet their criteria and they emailed me letting me know their policies and if I wanted the item shipped back, I would have to pay a return shipping postage by a certain dateI did so via paypal and I asked them for a return shipping tracking numberI have made numerous attempts at contacting PoshmarkI have received absolutely no response from themI tried calling them, and their voicemail is completely full so I could not leave a messageI just want my item back
I sold a set of brand new AUTHENTIC Mac look in a box essentials brushesThe buyer lied that they were counterfeit so she could return themA case was opened and I EAGERLY sent proof of authenticity: multiple pictures of my brushes, same brushes from unbiased blogs, and MAC.com to compare my brush and real brushes side by sideI also sent the contact info and invoice of THE COMPANY I bought the brushes from to further prove their authenticityI am a top performing Ebay seller with over 1000+ positive reviews for sales of authentic brushes(my store is ***I also sent this to posh to show my integrity) Upon receiving the brushes, ALL the plastic sleeves the brushes were packaged in were gone, the plastic pouch the brushes came in was gone, AND the brushes were splayed and obviously usedThe person got buyers remorse and VIOLATED BUYERS POLICY about their authenticity to make a return
Now I am stuck with USED and unsanitary brushes as Posh sided with the user who VIOLATED their rulesThe rules clearly state that ONLY USED MAKEUP is prohibited and COUNTERFEIT makeupMy brushes are 100% authenticI also included VERY CLOSE up pictures of the brushes so that buyers can see for themselves the brushes are real
I am very upset that the buyer violated the rules, while I followed them and went above and beyond to prove they are authentic but Posh SIDED with the buyerShe is probably SCAMMING more people since POSH encourages this type of behavior by letting her goI figure if I am giving posh 20% of all of my sales and all of my positive reviews, they would have a little more respect for me
I no longer feel comfortable selling on here and would discourage anyone else from doing so if this type of behavior is tolerated
I’ve recommended Poshmark to many, many people and I am now retracting that recommendation with a review and reason as to whyI am not a person who leaves negative reviews and typically all of the reviews I do leave are StarPoshmark has worked hand-in-hand with a seller to SCAM me into paying for a damaged dress even though the listing did not disclose the proper conditionI really believe in supporting businesses but Poshmark has proven time and time again they are not an honest business and I highly recommend running in the opposite direction! SELLER AND BUYER BEWARE! I’ll first mention that I WAS a seller on Poshmark and I was labeled as a Posh Mentor, top-recruiter, fast shipper, top seller, top-rated seller- and basically everything that you can be ‘graded on’ I was rated in the highest- so this comes as a very seriously taken review! I purchased a dress from a shop called *** after doing my research as a buyer and thinking the dress was in good condition, only to
I ordered a pair of shoes that were listed as a size but when I received them, they are actually a size I filed a case with PoshmarkThey asked me to send photosI sent photos both by email and attached to the app commentsBut they continually told me to send photos and that I hadn't respondedSo they closed the case in favor of the sellerI never received my refund for the the incorrect sized shoesI just want my money back
The seller shipped me the incorrect item and shipped my item to someone elseThey agreed to a refund and asked me to return the item I receivedI agreedPoshmark customer service contacted me and asked that I send my item directly to the intended recipient and gave me a label and informed me the person who accidentally received my item would send it directly to meThey gave the person who received the wrong package my personal information without askingFurthermore, when I contacted them to again explain we had already agreed on a refund and I did not want a package that had been received, opened, and reshaped by a random third party that would arrive weeks later than expected, they declined to uphold the seller and my agreement and said there was nothing I could doI still to date have not received the third party packageIf I do, it will be marked return to sender since I do not know who is sending it to me or what condition it might be in at this pointI will be contacting m
I purchased a pair of boots from Poshmark that were advertised as size 1/and fitting as averageWhen I received the product, the boots were too narrow and my foot would not fit in at allI regularly wear this size, probably for the last years, and I know that an average size 1/fitsI tried to return the product and I was told that "fit issue was not a valid reason for return"I argued that just because it was labeled as 1/does not mean it actually is, and if it is, depending on where they were manufactured, might not fit the sameI also noted that the seller specified that they were of average fit, which misleads a person to believe that they are just regular size, not narrow or wideThey said that was not a reason and suggested I sell forward, using their website of course, or donate the productIt seems this company has a reputation for burning customers, as well as some of their own sellers from what I have come acrossI would like to be able to return the pro
As per our FAQ's, a buyer has days from the date of delivery to review and accept an orderIf they do not report any issues within those days, the funds are automatically released to the seller on the 4th day after deliveryAt that time, the order no longer qualifies for a return/refund
According to the USPS tracking information, this order was delivered to the buyer on 8/and the funds were released to the seller by our system on 8/The buyer did not reach out to us regarding any issues with this order until after the funds had already been released to the seller on 8/As a one-time courtesy, we have issued an additional $in Posh Credit (totaling $in Posh Credit for this order) due to the inconvenience as we see that this is the buyer's first purchase with usPlease note that this is already a huge exception to our process as the buyer failed to reach out to Poshmark support within the allotted timeframeFor this reason, we consider the case closed
This company has been nothing but ridiculous since I filed my original complaintThey currentlyrics removed a pair of Tiffany&Co earing backs from my account, and accused me of listing replicasMy listing not only shows my receipt t for the earings backs, but it also shows the Hallmark stamping on the backsI'm sorryI just don't believe that there is any market for the replication of earing backsThere accusation utterly unjustified, and ridiculous!
I would not reccomend selling anything on hereI sent a pair of dollar shoes to someone and they damaged them and, sent them backPoshmark took my money and will not contact me via email(as they request) to work this out
Purchased a purse from this app, it was a counterfeit, successfully resold on their app, the seller reported and Poshmark approved a returnThe buyer shipped the package back to me with a different address and no name, after a week of tracking down the package through USPS I opened a box full of paper and wrappings and trashAt this point, USPS is not liable, they delivered the package to the address as marked on the package, Poshmark issued the customer a refund, and here I am left with no refund and no itemI was unaware that selling such was not protected under posh protection and would not have purchased nor sold the item if it was not protectedCustomer service is poor, and they deserve zero stars from meEspecially because I received an email back stating that they are not responsible because the item was a counterfeitA counterfeit indeed- but one that they sold to me in the first place and I failed to realize it until it was too late
Do not use ***I purchased a pair of converse and never got any shipping info or status for more than weeksThere's no way to check my order statusThis site is a scamAnyone giving this site more than star is part of the scam
I had purchased a pair of pants from a seller on this siteWhen I received my order the size and fit of the pants were incorrectI submitted a claim with photos to Poshmark which obviously displayed the pants as too small and the wrong fitPoshmark denied my claimSince they have no customer service phone number I emailed them to dispute the claim to which they blew me off once again
My Debit card was hacked and a charge from POSHMARK is pendingThey have no direct contact to be able to speak to anyone at the Company very POOR CUSTOMER SERVICEWOULD NEVER RECOMMEND!!!!
I ordered a dress from Poshmark, when I received it, it was covered in BLOOD STAINS and dirtMy return was approved, however it was approved on 11/- the day after I left on a trip out of the country with no access to emailMy closet was on a vacation hold at the time, and I have submitted my trip information to Poshmark as proofApparently, they can take more than a week to reply to issues, but you are required to ship items that were not as described back within daysI completely understand if I just decided not to ship, but I had no way of knowing that the return was approved, and no way to ship the item backAs soon as I returned to the US (Saturday, 11/at 11:PM CT), I sent an email to Poshmark stating that I could ship the item back Monday morning (11/26)I sent another email later in the week as I never heard backI sent a *** message on 11/and didn't hear backI tweeted at Poshmark on 12/and again on 12/Minutes after sending the second tweet, I rec
This user's account was restricted as there are certain characteristics of their buying activity that required us to take some additional steps to confirm their identity and to ensure that these purchases are authorized by the authorized cardholderA member of our Operations team clearly
stated this to the userout of the orders were cancelled and a full refund was issued to the original form of paymentThe remaining order was received by the user.
If the user would like their account reinstated, they will need to respond to the email from our Operations team with the required proof of credit card authorization.
Due to this, we consider the case resolved
I had sold a pair of authentic Chanel sandals to a girl off poshmarkBefore her purchase she had asked me to take this transaction through pay palher exact words were " do you take pay pal? they have buyer and seller protection and only take a 3% seller fee would you take 350+($375) for fast shipping?" Obviously I know better than to trust anyone asking to take transaction off poshmark is a scamHowever I replied back stating no but if poshmark allows ill over night it and whatever the cost is ill pay myselfPoshmark didn't have that option so I had explained to the buyer I couldn't overnight it but the lad who works at the post office told me shoes will be in her city the following day if shed like she can pick them up herself since she needed them for SaturdayI tracked the package all the way and she chose not to pick it up and received them MondayOnce received she had opened a claim stating there were stains on the shoesPoshmark approved her claim and is returning it t
Hello, I sold a handbag on this site and everything went fine with the sale, the buyer gave me a 5-star rating which is the best you can getI received this email from them, Dear, Your request to deposit your balance of $in your bank account has been receivedWe will be processing this request and please expect the request to be completed by 31-May-If you have any questions or if you do not see your deposit by 31-May-2018, please email us at *** I also had another bag up for sale that they kept saying was a "replica" and that I took the pictures from offline and I did notI was saling the handbag on another selling site but that was itThen they emailed me today saying they were going to keep my funds from the handbag I sold and that I wouldn't be gettin gmy $I emailed them back and forth and nothing came of the converstationI even asked for a phone number to call and talk to someoneBecause they thought my other bag wasnt real now they are trying
The size of the item delivered is different than the size on the product listingPoshmark refuses a refundOrder Date February 17, *** Order Total $*** Order # *** I ordered a pair of boots, listed as a size When they arrived, the boots themselves and the box showed they are a size insteadI contacted poshmark, because this situation supposedly is covered under their "buyer protection" programThe item I received does not match the item of the listingThey are refusing to allow me to return the boots for a refund
I have not received payment yet, and now it's day late! Poshmark's contract says days
On July 6, I sold a *** *** Conalt Blue Python Skin Satchel with a retail value of $on PoshmarkBeing a fragile purse made of genuine python leather, I carefully packaged the handbag in protective paper inside of a solid cardboard box in an effort to keep the item from being damaged in the shipping processThe following week I received a notice from Poshmark indicating that the buyer who purchased the item for $was not happy with the product and they indicated that a representative would investigate the claim and make a decision on whether the item should be returned to me, the sellerUpon receipt of this email I promptly responded to Poshmark, informing them that if the buyer was unhappy I would gladly take the return under the condition that the product be returned in the same condition in which it was sent to the buyerPoshmark allowed the return to take place and I received the handbag in the mail the evening of July in USPS plastic envelopeUpon openi
I listed an item on their websiteIt did not meet their criteria and they emailed me letting me know their policies and if I wanted the item shipped back, I would have to pay a return shipping postage by a certain dateI did so via paypal and I asked them for a return shipping tracking numberI have made numerous attempts at contacting PoshmarkI have received absolutely no response from themI tried calling them, and their voicemail is completely full so I could not leave a messageI just want my item back
I sold a set of brand new AUTHENTIC Mac look in a box essentials brushesThe buyer lied that they were counterfeit so she could return themA case was opened and I EAGERLY sent proof of authenticity: multiple pictures of my brushes, same brushes from unbiased blogs, and MAC.com to compare my brush and real brushes side by sideI also sent the contact info and invoice of THE COMPANY I bought the brushes from to further prove their authenticityI am a top performing Ebay seller with over 1000+ positive reviews for sales of authentic brushes(my store is ***I also sent this to posh to show my integrity) Upon receiving the brushes, ALL the plastic sleeves the brushes were packaged in were gone, the plastic pouch the brushes came in was gone, AND the brushes were splayed and obviously usedThe person got buyers remorse and VIOLATED BUYERS POLICY about their authenticity to make a return
Now I am stuck with USED and unsanitary brushes as Posh sided with the user who VIOLATED their rulesThe rules clearly state that ONLY USED MAKEUP is prohibited and COUNTERFEIT makeupMy brushes are 100% authenticI also included VERY CLOSE up pictures of the brushes so that buyers can see for themselves the brushes are real
I am very upset that the buyer violated the rules, while I followed them and went above and beyond to prove they are authentic but Posh SIDED with the buyerShe is probably SCAMMING more people since POSH encourages this type of behavior by letting her goI figure if I am giving posh 20% of all of my sales and all of my positive reviews, they would have a little more respect for me
I no longer feel comfortable selling on here and would discourage anyone else from doing so if this type of behavior is tolerated
I’ve recommended Poshmark to many, many people and I am now retracting that recommendation with a review and reason as to whyI am not a person who leaves negative reviews and typically all of the reviews I do leave are StarPoshmark has worked hand-in-hand with a seller to SCAM me into paying for a damaged dress even though the listing did not disclose the proper conditionI really believe in supporting businesses but Poshmark has proven time and time again they are not an honest business and I highly recommend running in the opposite direction! SELLER AND BUYER BEWARE! I’ll first mention that I WAS a seller on Poshmark and I was labeled as a Posh Mentor, top-recruiter, fast shipper, top seller, top-rated seller- and basically everything that you can be ‘graded on’ I was rated in the highest- so this comes as a very seriously taken review! I purchased a dress from a shop called *** after doing my research as a buyer and thinking the dress was in good condition, only to
I ordered a pair of shoes that were listed as a size but when I received them, they are actually a size I filed a case with PoshmarkThey asked me to send photosI sent photos both by email and attached to the app commentsBut they continually told me to send photos and that I hadn't respondedSo they closed the case in favor of the sellerI never received my refund for the the incorrect sized shoesI just want my money back
The seller shipped me the incorrect item and shipped my item to someone elseThey agreed to a refund and asked me to return the item I receivedI agreedPoshmark customer service contacted me and asked that I send my item directly to the intended recipient and gave me a label and informed me the person who accidentally received my item would send it directly to meThey gave the person who received the wrong package my personal information without askingFurthermore, when I contacted them to again explain we had already agreed on a refund and I did not want a package that had been received, opened, and reshaped by a random third party that would arrive weeks later than expected, they declined to uphold the seller and my agreement and said there was nothing I could doI still to date have not received the third party packageIf I do, it will be marked return to sender since I do not know who is sending it to me or what condition it might be in at this pointI will be contacting m
I purchased a pair of boots from Poshmark that were advertised as size 1/and fitting as averageWhen I received the product, the boots were too narrow and my foot would not fit in at allI regularly wear this size, probably for the last years, and I know that an average size 1/fitsI tried to return the product and I was told that "fit issue was not a valid reason for return"I argued that just because it was labeled as 1/does not mean it actually is, and if it is, depending on where they were manufactured, might not fit the sameI also noted that the seller specified that they were of average fit, which misleads a person to believe that they are just regular size, not narrow or wideThey said that was not a reason and suggested I sell forward, using their website of course, or donate the productIt seems this company has a reputation for burning customers, as well as some of their own sellers from what I have come acrossI would like to be able to return the pro
As per our FAQ's, a buyer has days from the date of delivery to review and accept an orderIf they do not report any issues within those days, the funds are automatically released to the seller on the 4th day after deliveryAt that time, the order no longer qualifies for a return/refund
According to the USPS tracking information, this order was delivered to the buyer on 8/and the funds were released to the seller by our system on 8/The buyer did not reach out to us regarding any issues with this order until after the funds had already been released to the seller on 8/As a one-time courtesy, we have issued an additional $in Posh Credit (totaling $in Posh Credit for this order) due to the inconvenience as we see that this is the buyer's first purchase with usPlease note that this is already a huge exception to our process as the buyer failed to reach out to Poshmark support within the allotted timeframeFor this reason, we consider the case closed
This company has been nothing but ridiculous since I filed my original complaintThey currentlyrics removed a pair of Tiffany&Co earing backs from my account, and accused me of listing replicasMy listing not only shows my receipt t for the earings backs, but it also shows the Hallmark stamping on the backsI'm sorryI just don't believe that there is any market for the replication of earing backsThere accusation utterly unjustified, and ridiculous!
I would not reccomend selling anything on hereI sent a pair of dollar shoes to someone and they damaged them and, sent them backPoshmark took my money and will not contact me via email(as they request) to work this out
Purchased a purse from this app, it was a counterfeit, successfully resold on their app, the seller reported and Poshmark approved a returnThe buyer shipped the package back to me with a different address and no name, after a week of tracking down the package through USPS I opened a box full of paper and wrappings and trashAt this point, USPS is not liable, they delivered the package to the address as marked on the package, Poshmark issued the customer a refund, and here I am left with no refund and no itemI was unaware that selling such was not protected under posh protection and would not have purchased nor sold the item if it was not protectedCustomer service is poor, and they deserve zero stars from meEspecially because I received an email back stating that they are not responsible because the item was a counterfeitA counterfeit indeed- but one that they sold to me in the first place and I failed to realize it until it was too late
Do not use ***I purchased a pair of converse and never got any shipping info or status for more than weeksThere's no way to check my order statusThis site is a scamAnyone giving this site more than star is part of the scam
I had purchased a pair of pants from a seller on this siteWhen I received my order the size and fit of the pants were incorrectI submitted a claim with photos to Poshmark which obviously displayed the pants as too small and the wrong fitPoshmark denied my claimSince they have no customer service phone number I emailed them to dispute the claim to which they blew me off once again
My Debit card was hacked and a charge from POSHMARK is pendingThey have no direct contact to be able to speak to anyone at the Company very POOR CUSTOMER SERVICEWOULD NEVER RECOMMEND!!!!