When someone purchase an item/items at PoshmarkIt charges your card and hold it till you receive the item to inspect and approves itThen they release the payment to the sellerI purchased a used sandal from Poshmark but unfortunately when I received the item it was not the correct size and not described as it is by the sellerI contacted the seller and explained the situationshe/he refused to accept the returnthen I contacted poshmark support and explained the situation but for some reason part of my text to the support was removed; where I said the item was not described as it should bethe only part was stayed on my complain was about the sizeEven on the chat with the seller they removed the part I was talking that the item was not described as it should beafter a day poshmark support sent me a refusal email for the case saying my reason is not acceptablePoshmark released the payment without my AuthorizationStill do not understand why part of my complain email was
I ordered "#### items ###### Mystery Box." from *** This was my first Poshmark purchase and I am very disappointed with this purchaseThis is a mystery box, however there is no clothing style name and number identified for each productI cannot research the product because there is no style name and numberDescription says "Items Condition include EUC, NWT, NWOT"How am I supposed to know if the item is EUC or NWOT? This information was not provided so I cannot answer this question for any prospective buyersI don't know if it is EUC or NWOTAlso, I received ZERO NWT, which was very disappointingI never got the NWT item conditionI don't have the information for these productsI cannot use this product and I want to return it for a full refundI also want my $referral promo backI hope to continue using poshmark, so I hope you will help me with this purchaseOn your decision submitted today (10/14), you denied my returnI strongly disagree with your decision to
This seems like a fun and nice way to buy and sell items but it is a total SCAMAs the sellers you are not protectedI recently sold a wallet to a woman, the wallet was in perfect condition, I even sent the box and dustbag and she opened a case against me claiming it was not as describedI emailed poshmark asking to see the pictures because I was so confused as to why a case would be opened up and once they SIDED with her and refunded her the pictures became available to me and low and be hold she RIPPED the wallet herselfAn expensive dollar versace wallet and she basically tore it up claimig I sent it to her that wayNow my wallet is being sent back to me destroyed and is basically unsellable or unusable and poshmark has not answered meThey are un responsive and do not know how to run a businessBasically if someone buys something of yours and decides they dont like it, they can destroy it and claim it came that way and basically you are out of your money and your item can return to u damagedI was shocked that someone would even do that to something so expensive or to someone in general and poshmark just doesn't careThis whole website is awful and NEEDS to be shut downDO NOT sell your stuff on this scam of a website because they will take your money and ruin your stuffThere are countless negative complaints about it im surprised this website is still runningI have never seen a business be run so awfully and so carelessDO NOT USEsafe yourself the trouble and sell elsewhereI will be shutting my account down and selling somewhere elseSomewhere trustworthy
So I made a sale on Poshmark and sold silk scarfs as a lot and package deal I sold them Way under priced but didn’t need and they were just sitting around anywho the customer recived and had buyers remorse and even thow they say no returns the customer lied and said they were not authenticshe produced no pics no nothing and then went on to say they smelled like clearly she was searching for any reason well after we waited for her to submit pics wich she never did they decided to agree with her due to her claim of a smell ?? Wtf and so I updated my return address and was assured she had been sent the right shipping label to return my items well she broke the rules and sent back before it was time and now my items Are no where to be found they have stoped answering emails there is no number to call they have completely put me in a situation that is not fair nor legal I need info so that I can go forward and if I have to I will Take legal action I have the emails that state they up
I purchased a *** handbag for $*** on PoshmarkThe box I received was damaged and completely torn open on one sideI've provided Poshmark with a letter from my doorman that the package was delivered in such condition, I've provided photos of the damaged box, and a video of me opening the box showing that the handbag was not insideThey told me to file a claim with *** myself but I was unable to do so because Poshmark did not purchase insurance for the full amount I paid which was $***I want my full money backThe box was only insured for $***
Our records show that a member of our Operations team was in touch with the buyer via phone on Wednesday, December 27thIt was agreed upon that the buyer would call the team member on Thursday, December 28th and they would then dial in the buyer's bank in order to further discuss the charge and
resolve the issueHowever, the buyer did not call the team member as agreedAt this time we recommend that the buyer either call or email the team member back directly so that they can provide further assistance
I bought a shirt over a year ago on PoshmarkOver a year later, out of the blue, I see they took $out of my Paypal account, which came out of my bank account the same day Not only was it unauthorized but I made no purchases!! This happened on 12/10/I didn't see if until 12/13/18, when it caused my bank account to overdraftI see they also had a reoccurring charge set up for the same amount?! I did request that the reverse charge go back into my bank account but paypal takes 3-business days to put it in your bankI I tried to call Poshmark but contacted Paypal who removed the reoccurring paymentThere is no way to call Poshmark, it's all emailsI now have no money until Paypal returns it to my bank in 3-business days
I began a marketplace relationship with Poshmark later October This relationship involves posting and selling clothing/shoes etc whereby Poshmark takes 20% comission on any item soldThere is a deficiency in Poshmark's marketplace performance with regard to the services and rules by which both parties would abidePoshmark "rules" are ambiguousThey have a very simple instruction to listThe indicate that they offer free item authentication and free shipping (limited time*) on all items $or moreI believe my highest list price was 150$ They instructions to list basically indicate Take a new photo or upload an existing photo of the item you wish to sellGive your listing a title, describe it , price it and then list itExamples of the aforementioned ambiguous rules include: Be Friendly and Kind Be Yourself, Be Real Creating Your Own Beautiful Listing Successful Transactions Being a Trustworthy Seller Fast Shipping Listing and Photo Permissions Safety and privacy and Posh
I sold a Chanel bag at Poshmark and sent it out for authentication at October and at the I got an e-mail from Poshmark saying they couldn’t go on with the transaction cause they couldn’t authenticate the bagThe bag is real, I still have the original package with me and I sent to the buyer in the original dustbag and with the authenticity card and number inside the bag but it’s fine, they can’t recognize a real bag I don’t care so I just did what the Poshmark costumer service told me to do and paid them trough PayPal $for the shipping of the bag back to me at the same day (10/27)I emailed them every single day since the 27th to know if the bag was shipped to me or not and now two weeks later and trying to reach them in every single platform they have I didn’t got any answers of where the bag is or when i’m getting It backWhat amazes me even more is that I paid a high fee for shipping and still got no answer, it’s like they stole my bag and then stole the money from the sh
weeks ago I sold an item on poshmark, the transaction went wellNow when it is time for my earning to be transferred to my direct bank account, message came as transaction would be completed by *** 3, ***But days has past the money is still not in my bank account and customer service is not responding after my second message to themThis happened to me last year *** and weeks later they finally gave my moneyI just need my money in my account
An item I had purchased was listed as "NWT", which means "new with tags"When I received the item (a gold-plated necklace) it was obvious the necklace wasn't newThe gold was completely tarnished, and would take several hours of polishing to get it to "new-looking" conditionI contacted customer service with this complaint, and was asked to send "additional photos", although the photo I submitted clearly showed how tarnished the necklace wasThe necklace was in otherwise fine condition - not broken, and it was the brand it was listed asMy issue is that an item cannot be listed as "new" if it's obviously not newCondition plays a major role in re-selling, and if it's not really new, it's fraudulent to describe it as suchPoshmark claimed I didn't send them the "additional photo" they had asked for, although I didThis was their reasoning for not allowing me to return the itemExtremely bad business practicesSupporting fraudulent listings
I was mailed a counterfeit Gucci belt that was advertised as 100% authenticI was told by poshmark to return the belt for a refundI refused due to the fact that the seller was still selling the item onlineknowing this now opened me up to legal liabilities one being the mailing of counterfeit goodsI asked poshmark if I can bring it to the police for destruction I was told no mail it back or no refundI then contacted my bank who gave me a temporary credit that was reversed because they asked for a second opinion letter that no store that sells Gucci products wanted to give me especially Gucci who I emailed at *** I am still waiting for a reply but because of the length of time that has passed I don't think one is on the way
I use POSHMARK to Sell my itemsI sold a Pair Of GUCCI boots on this APPI Shipped the item to the consumer that purchased it and I never got paid my commission from POSHMARKThe Order # is *** They took their commission and never sent me the amount owed to me of $I want my money that I am owedI cannot get the item back that I sold, so I need the money I madeI have contacted their customer service and they are the worst and not helpful
I thought this was a pretty good business, they keep some of your money that you make if you sell something It is a pretty high percentage Well days ago someone reported my James Avery jewelry as not being authentic Really? I have never purchased fake anything I contacted them back and was like huh? I take pictures of all my rings anything I have posted inside and out Excuse me and all my James Avery jewelry was purchased here at the James Avery Store in Austin Texas ! Most of my jewelry is retired and I have a lot of pieces The email I received from an employee named Michelle at Poshmark stated to tell me that James Avery contacted them directly and cited your listing(s) as infringing on their copyrights and/or trademarks...oh really? Did he? That is the most off the wall response I have ever heard I am really sure James Avery goes on to Poshmark to look at his jewelry So I had my personal attorney call James Avery corporate store in Kerrville Texas and they claimed no such doing in looking at listing or calling Poshmark Also James Avery has customer records of all purchases that, that customer has ever made Not only is Poshmark crooks and take a HIGH percentage of what you make and now they are liars This is not a reputable business and my attorney advised me to not do business with someone with business practices as they have I hope everyone finds this review useful I was only selling for about weeks when all this happened Will not be doing any business with Poshmark ever again Hope their business goes out of business for they way they treat people and have their employees make up bogus stories Give me a break!
I purchased a Gucci bag from Poshmark, and when it was delivered, the bag was old, worn out and damagedI attempted to file a claim several times, but was not successfulIn order to file a claim, pictures needed to be attachedThis was a problem because the claim could not be submitted without pictures because file size requirements on the claim were too small to upload any picturesI sent them several emails addressing this issue, and they refused to give me an alternative to file a claim
The seller has successfully filed a formal return dispute in our app regarding this issue and someone from the appropriate team will be in touch with her shortly with a resolutionFor this reason, we consider the case closed
I purchased two sweaters from vendors on Poshmark using Paypal, which I have used for years with no issuesThe first sweater order was canceled because Poshmark informed me that their user was no longer validThe second sweater I received and I'm very happy with itBut Poshmark began e-mailing reminders to me to authorize paymentI tried to log onto Poshmark but my username and password were not recognizedI followed the procedure to reset my password but never received a "password reset" e-mail from PoshmarkThe only way to contact Poshmark is via e-mail; they have no phone number listedIt takes about twenty-four hours to hear back from them on any e-mail sentAfter repeatedly e-mailing them to get this resolved, they informed me that they were unable to verify me and that I would need to send them a "valid form of photo identification such as a driver's license or passport." This set off all sorts of alarms for meI promptly contacted Paypal to verify that payment was made for the sweater that I receivedThen I verified through my credit card company that payment was madeI then canceled my Paypal agreement with Poshmark to avoid any future problemsI will not use this service againI don't care what kind of deals they haveIt's not worth the risk, effort, or frustrationI'll stick with *** and ***
I had a terrible experience with PoshmarkI ordered a pair of jeans and when I received them they were not what the seller had advertisedI disputed it sending over pictures showing them this is not what the seller had advertised and requested a returnThey denied my return!!!!And they also blocked me from giving a terrible review on the sellers website!!!! Talk about fraudulent activityThat is all this company is about!!!!! I would never recommend buying from themI will only use *** as I have never had issues with them
I am a buyer /seller on Poshmark I joined Poshmark in April Shortly thereafter, in July 2017, I had serious medical issuesI was unable to use the website or ship out ordersI could not put my account on vacation hold because the issues arose suddenly and were very severeAs a result, buyers purchased from my closet and their orders were canceled for non-shipmentThis happened with ordersMy account was suspendedIn November 2017, I was betterI wanted to re-join the Poshmark communityI reached out to Poshmark and explained why I was unable to ship the orders and that my medical issues had been resolvedMy account was reinstatedSince then, I have sold over orders on Poshmark and received over one hundred 5/star reviews and love notes (which are left by buyers who feel a seller went above and beyond with a specific order)I am a posh ambassadorMy average ship time is days (and I am constantly trying to improve it)I primarily sell curated mystery outfit
When someone purchase an item/items at PoshmarkIt charges your card and hold it till you receive the item to inspect and approves itThen they release the payment to the sellerI purchased a used sandal from Poshmark but unfortunately when I received the item it was not the correct size and not described as it is by the sellerI contacted the seller and explained the situationshe/he refused to accept the returnthen I contacted poshmark support and explained the situation but for some reason part of my text to the support was removed; where I said the item was not described as it should bethe only part was stayed on my complain was about the sizeEven on the chat with the seller they removed the part I was talking that the item was not described as it should beafter a day poshmark support sent me a refusal email for the case saying my reason is not acceptablePoshmark released the payment without my AuthorizationStill do not understand why part of my complain email was
I ordered "#### items ###### Mystery Box." from *** This was my first Poshmark purchase and I am very disappointed with this purchaseThis is a mystery box, however there is no clothing style name and number identified for each productI cannot research the product because there is no style name and numberDescription says "Items Condition include EUC, NWT, NWOT"How am I supposed to know if the item is EUC or NWOT? This information was not provided so I cannot answer this question for any prospective buyersI don't know if it is EUC or NWOTAlso, I received ZERO NWT, which was very disappointingI never got the NWT item conditionI don't have the information for these productsI cannot use this product and I want to return it for a full refundI also want my $referral promo backI hope to continue using poshmark, so I hope you will help me with this purchaseOn your decision submitted today (10/14), you denied my returnI strongly disagree with your decision to
This seems like a fun and nice way to buy and sell items but it is a total SCAMAs the sellers you are not protectedI recently sold a wallet to a woman, the wallet was in perfect condition, I even sent the box and dustbag and she opened a case against me claiming it was not as describedI emailed poshmark asking to see the pictures because I was so confused as to why a case would be opened up and once they SIDED with her and refunded her the pictures became available to me and low and be hold she RIPPED the wallet herselfAn expensive dollar versace wallet and she basically tore it up claimig I sent it to her that wayNow my wallet is being sent back to me destroyed and is basically unsellable or unusable and poshmark has not answered meThey are un responsive and do not know how to run a businessBasically if someone buys something of yours and decides they dont like it, they can destroy it and claim it came that way and basically you are out of your money and your item can return to u damagedI was shocked that someone would even do that to something so expensive or to someone in general and poshmark just doesn't careThis whole website is awful and NEEDS to be shut downDO NOT sell your stuff on this scam of a website because they will take your money and ruin your stuffThere are countless negative complaints about it im surprised this website is still runningI have never seen a business be run so awfully and so carelessDO NOT USEsafe yourself the trouble and sell elsewhereI will be shutting my account down and selling somewhere elseSomewhere trustworthy
So I made a sale on Poshmark and sold silk scarfs as a lot and package deal I sold them Way under priced but didn’t need and they were just sitting around anywho the customer recived and had buyers remorse and even thow they say no returns the customer lied and said they were not authenticshe produced no pics no nothing and then went on to say they smelled like clearly she was searching for any reason well after we waited for her to submit pics wich she never did they decided to agree with her due to her claim of a smell ?? Wtf and so I updated my return address and was assured she had been sent the right shipping label to return my items well she broke the rules and sent back before it was time and now my items Are no where to be found they have stoped answering emails there is no number to call they have completely put me in a situation that is not fair nor legal I need info so that I can go forward and if I have to I will Take legal action I have the emails that state they up
I purchased a *** handbag for $*** on PoshmarkThe box I received was damaged and completely torn open on one sideI've provided Poshmark with a letter from my doorman that the package was delivered in such condition, I've provided photos of the damaged box, and a video of me opening the box showing that the handbag was not insideThey told me to file a claim with *** myself but I was unable to do so because Poshmark did not purchase insurance for the full amount I paid which was $***I want my full money backThe box was only insured for $***
Our records show that a member of our Operations team was in touch with the buyer via phone on Wednesday, December 27thIt was agreed upon that the buyer would call the team member on Thursday, December 28th and they would then dial in the buyer's bank in order to further discuss the charge and
resolve the issueHowever, the buyer did not call the team member as agreedAt this time we recommend that the buyer either call or email the team member back directly so that they can provide further assistance
I bought a shirt over a year ago on PoshmarkOver a year later, out of the blue, I see they took $out of my Paypal account, which came out of my bank account the same day Not only was it unauthorized but I made no purchases!! This happened on 12/10/I didn't see if until 12/13/18, when it caused my bank account to overdraftI see they also had a reoccurring charge set up for the same amount?! I did request that the reverse charge go back into my bank account but paypal takes 3-business days to put it in your bankI I tried to call Poshmark but contacted Paypal who removed the reoccurring paymentThere is no way to call Poshmark, it's all emailsI now have no money until Paypal returns it to my bank in 3-business days
I began a marketplace relationship with Poshmark later October This relationship involves posting and selling clothing/shoes etc whereby Poshmark takes 20% comission on any item soldThere is a deficiency in Poshmark's marketplace performance with regard to the services and rules by which both parties would abidePoshmark "rules" are ambiguousThey have a very simple instruction to listThe indicate that they offer free item authentication and free shipping (limited time*) on all items $or moreI believe my highest list price was 150$ They instructions to list basically indicate Take a new photo or upload an existing photo of the item you wish to sellGive your listing a title, describe it , price it and then list itExamples of the aforementioned ambiguous rules include: Be Friendly and Kind Be Yourself, Be Real Creating Your Own Beautiful Listing Successful Transactions Being a Trustworthy Seller Fast Shipping Listing and Photo Permissions Safety and privacy and Posh
I sold a Chanel bag at Poshmark and sent it out for authentication at October and at the I got an e-mail from Poshmark saying they couldn’t go on with the transaction cause they couldn’t authenticate the bagThe bag is real, I still have the original package with me and I sent to the buyer in the original dustbag and with the authenticity card and number inside the bag but it’s fine, they can’t recognize a real bag I don’t care so I just did what the Poshmark costumer service told me to do and paid them trough PayPal $for the shipping of the bag back to me at the same day (10/27)I emailed them every single day since the 27th to know if the bag was shipped to me or not and now two weeks later and trying to reach them in every single platform they have I didn’t got any answers of where the bag is or when i’m getting It backWhat amazes me even more is that I paid a high fee for shipping and still got no answer, it’s like they stole my bag and then stole the money from the sh
weeks ago I sold an item on poshmark, the transaction went wellNow when it is time for my earning to be transferred to my direct bank account, message came as transaction would be completed by *** 3, ***But days has past the money is still not in my bank account and customer service is not responding after my second message to themThis happened to me last year *** and weeks later they finally gave my moneyI just need my money in my account
An item I had purchased was listed as "NWT", which means "new with tags"When I received the item (a gold-plated necklace) it was obvious the necklace wasn't newThe gold was completely tarnished, and would take several hours of polishing to get it to "new-looking" conditionI contacted customer service with this complaint, and was asked to send "additional photos", although the photo I submitted clearly showed how tarnished the necklace wasThe necklace was in otherwise fine condition - not broken, and it was the brand it was listed asMy issue is that an item cannot be listed as "new" if it's obviously not newCondition plays a major role in re-selling, and if it's not really new, it's fraudulent to describe it as suchPoshmark claimed I didn't send them the "additional photo" they had asked for, although I didThis was their reasoning for not allowing me to return the itemExtremely bad business practicesSupporting fraudulent listings
I ordered an item and was charged for it and then cannot get ahold of any customers serviceThe number is disconnected!
I was mailed a counterfeit Gucci belt that was advertised as 100% authenticI was told by poshmark to return the belt for a refundI refused due to the fact that the seller was still selling the item onlineknowing this now opened me up to legal liabilities one being the mailing of counterfeit goodsI asked poshmark if I can bring it to the police for destruction I was told no mail it back or no refundI then contacted my bank who gave me a temporary credit that was reversed because they asked for a second opinion letter that no store that sells Gucci products wanted to give me especially Gucci who I emailed at *** I am still waiting for a reply but because of the length of time that has passed I don't think one is on the way
I use POSHMARK to Sell my itemsI sold a Pair Of GUCCI boots on this APPI Shipped the item to the consumer that purchased it and I never got paid my commission from POSHMARKThe Order # is *** They took their commission and never sent me the amount owed to me of $I want my money that I am owedI cannot get the item back that I sold, so I need the money I madeI have contacted their customer service and they are the worst and not helpful
I thought this was a pretty good business, they keep some of your money that you make if you sell something It is a pretty high percentage Well days ago someone reported my James Avery jewelry as not being authentic Really? I have never purchased fake anything I contacted them back and was like huh? I take pictures of all my rings anything I have posted inside and out Excuse me and all my James Avery jewelry was purchased here at the James Avery Store in Austin Texas ! Most of my jewelry is retired and I have a lot of pieces The email I received from an employee named Michelle at Poshmark stated to tell me that James Avery contacted them directly and cited your listing(s) as infringing on their copyrights and/or trademarks...oh really? Did he? That is the most off the wall response I have ever heard I am really sure James Avery goes on to Poshmark to look at his jewelry So I had my personal attorney call James Avery corporate store in Kerrville Texas and they claimed no such doing in looking at listing or calling Poshmark Also James Avery has customer records of all purchases that, that customer has ever made Not only is Poshmark crooks and take a HIGH percentage of what you make and now they are liars This is not a reputable business and my attorney advised me to not do business with someone with business practices as they have I hope everyone finds this review useful I was only selling for about weeks when all this happened Will not be doing any business with Poshmark ever again Hope their business goes out of business for they way they treat people and have their employees make up bogus stories Give me a break!
I purchased a Gucci bag from Poshmark, and when it was delivered, the bag was old, worn out and damagedI attempted to file a claim several times, but was not successfulIn order to file a claim, pictures needed to be attachedThis was a problem because the claim could not be submitted without pictures because file size requirements on the claim were too small to upload any picturesI sent them several emails addressing this issue, and they refused to give me an alternative to file a claim
The seller has successfully filed a formal return dispute in our app regarding this issue and someone from the appropriate team will be in touch with her shortly with a resolutionFor this reason, we consider the case closed
I purchased two sweaters from vendors on Poshmark using Paypal, which I have used for years with no issuesThe first sweater order was canceled because Poshmark informed me that their user was no longer validThe second sweater I received and I'm very happy with itBut Poshmark began e-mailing reminders to me to authorize paymentI tried to log onto Poshmark but my username and password were not recognizedI followed the procedure to reset my password but never received a "password reset" e-mail from PoshmarkThe only way to contact Poshmark is via e-mail; they have no phone number listedIt takes about twenty-four hours to hear back from them on any e-mail sentAfter repeatedly e-mailing them to get this resolved, they informed me that they were unable to verify me and that I would need to send them a "valid form of photo identification such as a driver's license or passport." This set off all sorts of alarms for meI promptly contacted Paypal to verify that payment was made for the sweater that I receivedThen I verified through my credit card company that payment was madeI then canceled my Paypal agreement with Poshmark to avoid any future problemsI will not use this service againI don't care what kind of deals they haveIt's not worth the risk, effort, or frustrationI'll stick with *** and ***
I had a terrible experience with PoshmarkI ordered a pair of jeans and when I received them they were not what the seller had advertisedI disputed it sending over pictures showing them this is not what the seller had advertised and requested a returnThey denied my return!!!!And they also blocked me from giving a terrible review on the sellers website!!!! Talk about fraudulent activityThat is all this company is about!!!!! I would never recommend buying from themI will only use *** as I have never had issues with them
I am a buyer /seller on Poshmark I joined Poshmark in April Shortly thereafter, in July 2017, I had serious medical issuesI was unable to use the website or ship out ordersI could not put my account on vacation hold because the issues arose suddenly and were very severeAs a result, buyers purchased from my closet and their orders were canceled for non-shipmentThis happened with ordersMy account was suspendedIn November 2017, I was betterI wanted to re-join the Poshmark communityI reached out to Poshmark and explained why I was unable to ship the orders and that my medical issues had been resolvedMy account was reinstatedSince then, I have sold over orders on Poshmark and received over one hundred 5/star reviews and love notes (which are left by buyers who feel a seller went above and beyond with a specific order)I am a posh ambassadorMy average ship time is days (and I am constantly trying to improve it)I primarily sell curated mystery outfit