Couple days ago I realized I can’t purchased any merchandise from another vendor, the message said I’m unable to purchasedI contact a Michelle from customer service her respond was this JAN 19, | 04:46PM PST Michelle replied: Hi there, Thank you for your emailOur system, which is very accurate, has detected a strong link between your account and another account that has been permanently suspendedFor this reason, we will not be offering reinstatementThank you for your understanding.*** I try to found out what the reason, she didn’t explain I have pending balance on my account $I’m very disappointed with the service I have been with poshmark since I can’t sell nor purchased anythingIt’s lack of communication and no help from poshmark team memberTry to explain my situation but they seem they are too goodI would like to continue with poshmark
I made a purchase for dollars for a used Kate Spade walletIt was shipped to the wrong addressI immediately sent them an email saying I did not receive the itemThis is the third time I have had an issue with Poshmark and the third time I have been unable to get helpPoshmark has terrible customer service, if you could even call it thatThere isn't a phone number to call or a chat optionAll you can do is email themEvery time I email them it takes days for a responseI have replied to their email and they do not help or respond to my issue at allI have no way to get this resolved and I just want my money back
I was a seller on Poshmark with 5-Star RatingsI listed a pair of authentic Christian Louboutin Shoes in my closetThe shoes were $before taxes when I purchased them and I listed them at a decent priceThey were only worn twice with minimal scratches and the soles were still completely red so, I would consider the sale a steal for anyone who purchased themI had photographed documentation of the condition of the shoes in my listing and details in the descriptionThe shoes had been listed since April I received several offers that I declined due to buyers "low-balling" the priceIn August I received an offer from a buyer who seemed like she really wanted the shoes and sold them to her for $(incredibly low for the condition and popularity of the shoe)I had the shoes shipped out the very next dayShe received the shoes on August 12, according to trackingA little over hours later the buyer opened a case stating that the shoes were "not as described"I aske
I tried to purchase some shoes from a seller her name is *** don’t buy anything from herShe did not send the shoes never replied back to me as to why not and then I asked her to cancel the order and she didn’t even do that had to wait days to get my money back from Poshmark do not order or sale anything on Poshmark because they don’t cancel anyone that does people dirtyStay away take my advice, use them at your own risk and pocket
Complaint:***I am rejecting this response because: I did notify Poshmark that, although they claim the package was delivered *** 12, I did not see it on my porch until *** Poshmark was notified of thisI was to reply to an e mail confirming receipt of the item WHEN IT ARRIVEDI told them on the 19th that I found the item on my porch on the 18thThen a Poshmark customer support person asked me to photograph the item TWICE(the Dispute was over the color and whether the ad represented the actual color) Even though the item was clearly not the color represented, after all that hoop-jumping, Poshmark reverted BACK and said since the matter was not reported days after the post office tracking claimed the item was delivered, they would not help mePoshmark and the lying seller are lying thievesA three day dispute policy is ABSURDOther sites of this type allow I DID report the problem the day after I found the item on my porchI was never asked to sign or date anythingOnly to reply to an e mail that my item had arrivedI DID THAT THE NEXT DAY! Poshmark's business model and customer service are non existentA twenty dollar coupon is an insult
I expressly asked the seller if the item was more green than turquoise, as I was looking for a green itemSeller stated greenI am attaching a photo of the actually TURQUOISE boots next to an item that is actually greenSeller took photo in light that made item appear green, but in person they are notSincerely,*** ***
I sold a 100% authentic MCM bag to a customer on PoshMark and shipped it using PoshMark labelThe customer was scheduled to get their delivery on November 27th in which it showed delivered by USPS trackingOn Nov 29th PoshMark emailed me and said USPS tracked the order as delivered, the buyer informed them they are not able to locate it and they were in touch with the buyer but rest assured if they are not able to locate the package soon, they will release my earnings to me on Dec 7thHere we are on December 12th and I have yet to received my $and the status still shows in processOn Nov 30th I received an email that said congratulations your earnings has been deposited in your Poshmark account and again still not releasedon Dec 8th, I received an email from sarah stating she apologizes for the confusionMy earnings for the order have been releaseThat was the last communication, I received from PoshmarkI have sent them countless emails and have not heard anything back
Purchase an article of clothingSupposed to be shipped in appropriate container for clothingCame in a paper document envelopeDamaged upon openingI followed all instructions thru email and the POshmark appALL responses are automated and do not reflect ANYONE having read info or looked at picturesProvided info and photos multiple timesWas told in an email today that my refund could not be honored because I didn't provide any info or photosI did times!! THERE IS NO ONE TO TALK TOOCheck out their Facebook pageSo many people are having the same problemThank you
Hi,
I am filing a complaint because I have been emailing Poshmark asking kindly for a refund because the item did not come in the mail as described online and there was undisclosed damage to the productThe product is a face moisturizer and when I opened the bottle it was half used, watery, smelled weird, and is clearly spoiledWhich makes the product not usable
Under Poshmarks Refund policy I've followed all guidelines (***)I put a problem with the order on my account and emailed customer service within three days of receiving the item to ask for a refundThey already released the payment to the seller before the three days were upSince then I have been met with excuse after excuse and none of them were clearly stated before I made my purchaseOne being that nowhere when you are buying a skin care item on Poshmark's website does it say that buying skin care items are strictly prohibitedSo as a first time buyer, I did not know this therefo
I recieved a skirt I believe to be fake Burberry, upon opening it I foolishly checked accept being new to poshmark I didn’t know any betterI emailed posh immediately to let them know I suspected this item to be fake and I would like to returnThey asked me to send a picture, which I did - though it shows little that would indicate it was fake it was more in the feel of the pieceThey encouraged me to sell the item to another member on Poshmark - which would be fraudulent considering I don’t know the items origin or authenticity
I have sense contacted PayPal to lodge a dispute and I have escalated it
Posh mark has delivered on my expectations as a seller and I am happy with themHowever I had an experience with group bullying by one posh seller, a Registered Nurse, a Mother and wife who has used her Insta*** account to further the bullying and harassmentI had reached out to posh mark support with screenshots and proof to receive a reply it will be investigatedIt’s been a week and no further contactIf posh cannot control what a user does on Insta*** then they can delete them from posh, that would show users loud and clear the Poshmark has a zero tolerance towards online harassmentI love Poshmark but it is not an *** or *** as far as sales revenue!
I purchased a bathing suit on Poshmark that was advertised as new with TagsThe item arrived and did have the original tags attached but it also smelled strongly of Mildew/Mold and therefore damagedPoshmark's return/refund policy covers items that are damaged yet my return was denied and I was told that odor is subjectiveHowever, a new item should never smell of mildewThe seller of this item was very much aware that they were selling a damaged item and intentionally withheld the informationI have reached out to Poshmark several times and have not received an agreeable resolution
A seller on Poshmark website scammed me out of $*** on their siteI contacted Poshmark several times about this seller and haven't received a responseThis was another buyer who saw the conversations I was having with this sellerShe contacted me and wanted to know if I received my product and to let me know the seller (shippyproducts) is still selling items on PoshmarkI never received my *** slippers which was a birthday gift for my husband and the seller blocked me from his page on PoshmarkI realize I probably won't get my money backBut there is no way this seller should be able to continue to sell on their website or any website
I sold an item through Poshmark on thursday March 22nd at 12.01amI shipped the item on Monday March 26nd at 6:pm to my Poshmark customer .Poshmark never delivered the item, they retain the $purchase price and $(for the unusable shipping label that they provided me) On top of that, Poshmark emails me April 3th, 9pm that they have cancelled the sale They claim the item was delayed, except that it is in their possession and they are the ones causing any delaysI've attempted multiple times to contact both Poshmark and the buyer of my purse to resolve this matter ,with absolutely no responsesPoshmark retains the funds including the cost of the original unusable shipping label and my pursePoshmark initially sold the shipping label to my buyer for $Poshmark's label expired before I could get the package to the USPS office -their chosen shipperIt had expired in business days and USPS would not honor itI was then required to purchase another shipping label dir
I sold a bag on Poshmark, and shipped it out the next dayThat night (after I had already shipped it), I received notification from poshmark that the order had been cancelledI contacted the buyer that night, and she told me that she never cancelled it - poshmark didNow, since the bag had already shipped out, I tried contacting *** to try and re-route the bag back to meHad to pay $*** to seeI sent emails, called some number twice, and still no response days laterI've been in contact with the buyer and she as well couldn't get through to anyoneSo now, since the package is being delivered tomorrow, I asked the buyer to send me payment in another wayI had no choice, since not one person has gotten back to me to resolve this issueThankfully, the buyer was responsive and made a payment or I would of been out $***! I would like to know why there is no customer service to help you in situations like this!! HORRIBLE! I had to figure out a way to get my money - when it wa
I was on the site and purchased a bag from someone unbeknownst to me it was a replica designer bagI have tried to contact postmark and sent them multiple customer service complaints through there customer service support center and no one has gotten back to meThe site postmark holds the funds it doesn't go directly through to the seller and im wondering why hasn't anyone from postmark customer service acknowledged me at all in regards to this case let alone refund me back my money
I have sold many things on poshmarkI currently have $*** that is redeemable in my account, and $*** thats pendingWhen I clicked on to get a direct deposit it said that a verification code has been sent to my email (this was back in April)I kept repeating that and hadn't even gotten the verification code which made me not get MY money out of my accountI emailed them a total of about timesThe first email I sent got a reply within about days (which they say should be hours)They gave me an option to add their email to my contacts in my phone and that didn't workI replied that this supposedly easy fix did not work and I still didn't get an email from them with my verification codeI sent back an email stating it didn't work and would hope to get this fixed soonThey didn't replyI sent another email about a month ago and didn't get a responseA few days ago I sent another email and (I would call a number but they oddly don't have any other way of reaching t
On August 31, , I placed an *** *** with the Poshmark website for what was advertised as a brand "New with Tags" clothing itemThe item I received was used with the manufacturer tags re-attachedI contacted Poshmark on the same day that I received the used itemI provided them with different photographs and an extensive written description of the evidence that the item is usedI received a reply from an automated Poshmark email account days later stating that my request for a refund had been denied but there was no explanation or response to the evidence I providedI received an automated, scripted response which did not apply to my complaintI attempted to contact a representative to discuss the impropriety of this transaction but Poshmark does not provide a customer service phone line for their customers
I purchased a purse for $that was supposed to be excellent with no stsins/marks any issues, when I recieved the purse it was horrible, it had worn out handles, ink and makeup stains inside and nothing like described, I opened a return and subbmited pictures to poshmark, they approved my return and sent a return label on Oct 2nd, it was to late to ship the purse back that day so I shipped it back first thing Oct 3rd, the USPS recieved it Oct 5th and tried delivering the purse, either no one accepted it or no one was home but either way it did not get delivered, so again the USPS left a reminder to the seller about picking up the package and nothing, it is now Oct 13th and the USPS still has the package because no one will get it, I am still out my money, I have emailed poshmark multiple times about this, they replied one time to me telling me to provide them an offer number which I already did in the email, so I just got the run around, I have sent them multiple emails including
I feel that I am the victim of a Poshmark acting fraudulently and in bad faithI recently made an on-line purchase from the resale company called PoshmarkI bought a *** *** *** *** from the Poshmark siteThe price was $**Poshmark is a *** *** *** *** companyI was not made aware, nor was it noted anywhere on the page, that the sale would be finalOnce I received the ***, I discovered that the fit was neither comfortable nor my proper size, in spite of being advertised as suchI immediately contacted Poshmark by e-mail and requested a refund When I attempted to call them, I received is a robo-message stating that Poshmark does not accept phone callsThey responded via e-mail that my request for a refund was denied because “sizing can vary by fit” and “we recommend asking for exact measurements”I do not understand, nor accept, this response as adequateHaving no recourse for a $** purchase, without being able to see, touch, or try on the merchandise
Couple days ago I realized I can’t purchased any merchandise from another vendor, the message said I’m unable to purchasedI contact a Michelle from customer service her respond was this JAN 19, | 04:46PM PST Michelle replied: Hi there, Thank you for your emailOur system, which is very accurate, has detected a strong link between your account and another account that has been permanently suspendedFor this reason, we will not be offering reinstatementThank you for your understanding.*** I try to found out what the reason, she didn’t explain I have pending balance on my account $I’m very disappointed with the service I have been with poshmark since I can’t sell nor purchased anythingIt’s lack of communication and no help from poshmark team memberTry to explain my situation but they seem they are too goodI would like to continue with poshmark
I made a purchase for dollars for a used Kate Spade walletIt was shipped to the wrong addressI immediately sent them an email saying I did not receive the itemThis is the third time I have had an issue with Poshmark and the third time I have been unable to get helpPoshmark has terrible customer service, if you could even call it thatThere isn't a phone number to call or a chat optionAll you can do is email themEvery time I email them it takes days for a responseI have replied to their email and they do not help or respond to my issue at allI have no way to get this resolved and I just want my money back
I was a seller on Poshmark with 5-Star RatingsI listed a pair of authentic Christian Louboutin Shoes in my closetThe shoes were $before taxes when I purchased them and I listed them at a decent priceThey were only worn twice with minimal scratches and the soles were still completely red so, I would consider the sale a steal for anyone who purchased themI had photographed documentation of the condition of the shoes in my listing and details in the descriptionThe shoes had been listed since April I received several offers that I declined due to buyers "low-balling" the priceIn August I received an offer from a buyer who seemed like she really wanted the shoes and sold them to her for $(incredibly low for the condition and popularity of the shoe)I had the shoes shipped out the very next dayShe received the shoes on August 12, according to trackingA little over hours later the buyer opened a case stating that the shoes were "not as described"I aske
I tried to purchase some shoes from a seller her name is *** don’t buy anything from herShe did not send the shoes never replied back to me as to why not and then I asked her to cancel the order and she didn’t even do that had to wait days to get my money back from Poshmark do not order or sale anything on Poshmark because they don’t cancel anyone that does people dirtyStay away take my advice, use them at your own risk and pocket
Complaint:***I am rejecting this response because: I did notify Poshmark that, although they claim the package was delivered *** 12, I did not see it on my porch until *** Poshmark was notified of thisI was to reply to an e mail confirming receipt of the item WHEN IT ARRIVEDI told them on the 19th that I found the item on my porch on the 18thThen a Poshmark customer support person asked me to photograph the item TWICE(the Dispute was over the color and whether the ad represented the actual color) Even though the item was clearly not the color represented, after all that hoop-jumping, Poshmark reverted BACK and said since the matter was not reported days after the post office tracking claimed the item was delivered, they would not help mePoshmark and the lying seller are lying thievesA three day dispute policy is ABSURDOther sites of this type allow I DID report the problem the day after I found the item on my porchI was never asked to sign or date anythingOnly to reply to an e mail that my item had arrivedI DID THAT THE NEXT DAY! Poshmark's business model and customer service are non existentA twenty dollar coupon is an insult
I expressly asked the seller if the item was more green than turquoise, as I was looking for a green itemSeller stated greenI am attaching a photo of the actually TURQUOISE boots next to an item that is actually greenSeller took photo in light that made item appear green, but in person they are notSincerely,*** ***
I sold a 100% authentic MCM bag to a customer on PoshMark and shipped it using PoshMark labelThe customer was scheduled to get their delivery on November 27th in which it showed delivered by USPS trackingOn Nov 29th PoshMark emailed me and said USPS tracked the order as delivered, the buyer informed them they are not able to locate it and they were in touch with the buyer but rest assured if they are not able to locate the package soon, they will release my earnings to me on Dec 7thHere we are on December 12th and I have yet to received my $and the status still shows in processOn Nov 30th I received an email that said congratulations your earnings has been deposited in your Poshmark account and again still not releasedon Dec 8th, I received an email from sarah stating she apologizes for the confusionMy earnings for the order have been releaseThat was the last communication, I received from PoshmarkI have sent them countless emails and have not heard anything back
Purchase an article of clothingSupposed to be shipped in appropriate container for clothingCame in a paper document envelopeDamaged upon openingI followed all instructions thru email and the POshmark appALL responses are automated and do not reflect ANYONE having read info or looked at picturesProvided info and photos multiple timesWas told in an email today that my refund could not be honored because I didn't provide any info or photosI did times!! THERE IS NO ONE TO TALK TOOCheck out their Facebook pageSo many people are having the same problemThank you
Hi,
I am filing a complaint because I have been emailing Poshmark asking kindly for a refund because the item did not come in the mail as described online and there was undisclosed damage to the productThe product is a face moisturizer and when I opened the bottle it was half used, watery, smelled weird, and is clearly spoiledWhich makes the product not usable
Under Poshmarks Refund policy I've followed all guidelines (***)I put a problem with the order on my account and emailed customer service within three days of receiving the item to ask for a refundThey already released the payment to the seller before the three days were upSince then I have been met with excuse after excuse and none of them were clearly stated before I made my purchaseOne being that nowhere when you are buying a skin care item on Poshmark's website does it say that buying skin care items are strictly prohibitedSo as a first time buyer, I did not know this therefo
I recieved a skirt I believe to be fake Burberry, upon opening it I foolishly checked accept being new to poshmark I didn’t know any betterI emailed posh immediately to let them know I suspected this item to be fake and I would like to returnThey asked me to send a picture, which I did - though it shows little that would indicate it was fake it was more in the feel of the pieceThey encouraged me to sell the item to another member on Poshmark - which would be fraudulent considering I don’t know the items origin or authenticity
I have sense contacted PayPal to lodge a dispute and I have escalated it
Posh mark has delivered on my expectations as a seller and I am happy with themHowever I had an experience with group bullying by one posh seller, a Registered Nurse, a Mother and wife who has used her Insta*** account to further the bullying and harassmentI had reached out to posh mark support with screenshots and proof to receive a reply it will be investigatedIt’s been a week and no further contactIf posh cannot control what a user does on Insta*** then they can delete them from posh, that would show users loud and clear the Poshmark has a zero tolerance towards online harassmentI love Poshmark but it is not an *** or *** as far as sales revenue!
I purchased a bathing suit on Poshmark that was advertised as new with TagsThe item arrived and did have the original tags attached but it also smelled strongly of Mildew/Mold and therefore damagedPoshmark's return/refund policy covers items that are damaged yet my return was denied and I was told that odor is subjectiveHowever, a new item should never smell of mildewThe seller of this item was very much aware that they were selling a damaged item and intentionally withheld the informationI have reached out to Poshmark several times and have not received an agreeable resolution
A seller on Poshmark website scammed me out of $*** on their siteI contacted Poshmark several times about this seller and haven't received a responseThis was another buyer who saw the conversations I was having with this sellerShe contacted me and wanted to know if I received my product and to let me know the seller (shippyproducts) is still selling items on PoshmarkI never received my *** slippers which was a birthday gift for my husband and the seller blocked me from his page on PoshmarkI realize I probably won't get my money backBut there is no way this seller should be able to continue to sell on their website or any website
Lost package that they don’t care about worth 2500$ worst customer service ever!
I sold an item through Poshmark on thursday March 22nd at 12.01amI shipped the item on Monday March 26nd at 6:pm to my Poshmark customer .Poshmark never delivered the item, they retain the $purchase price and $(for the unusable shipping label that they provided me) On top of that, Poshmark emails me April 3th, 9pm that they have cancelled the sale They claim the item was delayed, except that it is in their possession and they are the ones causing any delaysI've attempted multiple times to contact both Poshmark and the buyer of my purse to resolve this matter ,with absolutely no responsesPoshmark retains the funds including the cost of the original unusable shipping label and my pursePoshmark initially sold the shipping label to my buyer for $Poshmark's label expired before I could get the package to the USPS office -their chosen shipperIt had expired in business days and USPS would not honor itI was then required to purchase another shipping label dir
I sold a bag on Poshmark, and shipped it out the next dayThat night (after I had already shipped it), I received notification from poshmark that the order had been cancelledI contacted the buyer that night, and she told me that she never cancelled it - poshmark didNow, since the bag had already shipped out, I tried contacting *** to try and re-route the bag back to meHad to pay $*** to seeI sent emails, called some number twice, and still no response days laterI've been in contact with the buyer and she as well couldn't get through to anyoneSo now, since the package is being delivered tomorrow, I asked the buyer to send me payment in another wayI had no choice, since not one person has gotten back to me to resolve this issueThankfully, the buyer was responsive and made a payment or I would of been out $***! I would like to know why there is no customer service to help you in situations like this!! HORRIBLE! I had to figure out a way to get my money - when it wa
I was on the site and purchased a bag from someone unbeknownst to me it was a replica designer bagI have tried to contact postmark and sent them multiple customer service complaints through there customer service support center and no one has gotten back to meThe site postmark holds the funds it doesn't go directly through to the seller and im wondering why hasn't anyone from postmark customer service acknowledged me at all in regards to this case let alone refund me back my money
I have sold many things on poshmarkI currently have $*** that is redeemable in my account, and $*** thats pendingWhen I clicked on to get a direct deposit it said that a verification code has been sent to my email (this was back in April)I kept repeating that and hadn't even gotten the verification code which made me not get MY money out of my accountI emailed them a total of about timesThe first email I sent got a reply within about days (which they say should be hours)They gave me an option to add their email to my contacts in my phone and that didn't workI replied that this supposedly easy fix did not work and I still didn't get an email from them with my verification codeI sent back an email stating it didn't work and would hope to get this fixed soonThey didn't replyI sent another email about a month ago and didn't get a responseA few days ago I sent another email and (I would call a number but they oddly don't have any other way of reaching t
On August 31, , I placed an *** *** with the Poshmark website for what was advertised as a brand "New with Tags" clothing itemThe item I received was used with the manufacturer tags re-attachedI contacted Poshmark on the same day that I received the used itemI provided them with different photographs and an extensive written description of the evidence that the item is usedI received a reply from an automated Poshmark email account days later stating that my request for a refund had been denied but there was no explanation or response to the evidence I providedI received an automated, scripted response which did not apply to my complaintI attempted to contact a representative to discuss the impropriety of this transaction but Poshmark does not provide a customer service phone line for their customers
I purchased a purse for $that was supposed to be excellent with no stsins/marks any issues, when I recieved the purse it was horrible, it had worn out handles, ink and makeup stains inside and nothing like described, I opened a return and subbmited pictures to poshmark, they approved my return and sent a return label on Oct 2nd, it was to late to ship the purse back that day so I shipped it back first thing Oct 3rd, the USPS recieved it Oct 5th and tried delivering the purse, either no one accepted it or no one was home but either way it did not get delivered, so again the USPS left a reminder to the seller about picking up the package and nothing, it is now Oct 13th and the USPS still has the package because no one will get it, I am still out my money, I have emailed poshmark multiple times about this, they replied one time to me telling me to provide them an offer number which I already did in the email, so I just got the run around, I have sent them multiple emails including
I feel that I am the victim of a Poshmark acting fraudulently and in bad faithI recently made an on-line purchase from the resale company called PoshmarkI bought a *** *** *** *** from the Poshmark siteThe price was $**Poshmark is a *** *** *** *** companyI was not made aware, nor was it noted anywhere on the page, that the sale would be finalOnce I received the ***, I discovered that the fit was neither comfortable nor my proper size, in spite of being advertised as suchI immediately contacted Poshmark by e-mail and requested a refund When I attempted to call them, I received is a robo-message stating that Poshmark does not accept phone callsThey responded via e-mail that my request for a refund was denied because “sizing can vary by fit” and “we recommend asking for exact measurements”I do not understand, nor accept, this response as adequateHaving no recourse for a $** purchase, without being able to see, touch, or try on the merchandise