I bought a purse from a seller on poshmark.*** The seller stated on the ad the purse used only once and practically new, so I offered a price according for this 'new bag'Right after I receive the package and I saw there's a large area of leather on the handle rubbed off on the surface, and there some white scuff on it as wellSo I report the item not as described immediately After filed the case, one week past I haven't heard anything from them, besides the seller was very nice told me do not worry and she will work with me and willing to accept the return But both seller and I didn't hear anything back from poshmark after a whole week, finally I had to contact my credit card company and asked for helpIt's about right after my credit card company contact them, they send me an email and offer $credit on their website, I refusedAnd I responded told them I just want my money back, and seller have no problem to take the returnsafter a few hours I received another email from them, they said they will not issue a refund to me, instead they gave me $credit on their website and tell me to keep the bag no return I don't understand why are they being so hard on the buyer even though the seller is willing to take the returnThey don't want to give up their 20% commission on this $PurseThat is like rob my hard earned money, totally unacceptableHopefully my credit card company will help me get my money back as soon as they canAnd I want everyone know do not buy anything on there unless you don't care will you receive
Poshmark promises that if items are misrepresented they'll refund your moneyI ordered a pair of *** leggings and when they arrived they were so small they looked like a child's sizeAll Poshmark did was say that size can vary by style so they weren't misrepresentedThese were supposed to fit up to a size adultThey're at least inches shorter than my other leggings, and 2-inches skinnier
Our records do confirm that the seller opened up a claim on *** *** *** for this orderOn *** *** ***, the dispute was closed and an email was sent to the seller.
Upon looking into the dispute, the team was unable to determine whether the item was sent out in the
condition reportedThe disputed areas were not visible on the seller’s listing, meaning that there is no record of condition prior to shipment.
We want to highlight that from our team’s experience, most claims come from honest oversights from either party
Due to this, we consider the case resolved
I purchased Timberland ShoesThey sent me used shoesWhen I wanted to return them, they told me they have a no return policyThey further told me that used shoes was in the adI don't buy used shoesTheses people are deceptive and crooked
My fist issue started when I ordered an item and never received itI was hoping shipping was just delayed, but the item never cameI contacted the seller multiple times and never heard backI contacted poshmark and did not hear back for weeksEven though the seller was clearly active, she did not respond or sell my item, yet her shipping time did not changeNow my poshmark account has been suspended, all my listing are goneI spent hours taking pictures and writing descriptions for these listingsI contacted customer service, and again, no responseI'm very upset with this practice
Recently, I started selling on their siteLast month, I sold a rare item to a woman in San FranciscoWhen she received the item, she claimed it was brokenThe pictures she provided, I could see that it was not my item, and I also had uploaded photos to prove that the item wasn't mine, nor what I had sent herThey still gave her a refundI do have bipolar, bpd, and PTSD, and I overreacted a little, but apologized and uploaded further proof to state my caseIn return from Poshmark, I got generic responses of my oversights in this saleThe lady flat out stole from me and I can't get anythingmore than a computer generated responseI opened a case when the lady did send the item back, which Poshmark didn't even acknowledgeThese people also refuse yo even list what to do in instances like theseI thought I had everything to protect myself, phoyos of the item before it was shipped with the packaging and item, yet, it wasn't even reviewedI feel absolutely violated
I cannot return the product that was delivered because POSHMARK is making it very difficultMy account has been charged and the product is NOT the colors I ordered AND it has a scratch on itI simply want to return the product and get it out of my house but they refuse to helpI've changed my password and it still does not allow me access into the websiteI've sent MANY emails letting customer support know my problem and they are NOT helping me resolve itI keep getting the same email over and overI want full refund!
I purchased a Vintage Gucci handbag on ***The pictures in the listing shows wear (scuffing, color loss, hardware scratches, etc)The description states wear and tearI was okay with itHence, why I purchased itUpon receiving the item, there were modifications/repairs done on the purse which was not at all appealing and was never stated nor shown in through picturesI submitted a claim per *** policy within daysDay after filing the representative working on the case denied my claim and closed the case claiming that I have consented to a $*** creditI have never consented to it and had appealed the claimThe representative at hand, ***, would not reconsider even though I submitted pictures of the repairs/alterations*** refund policy states if purchased product has “undisclosed damage or item not as described” I fall under the buyer’s protectionI’ve asked *** to escalate the case to upper management but have not heard back sinceI am not re
I ordered a product from Poshmark (from Order** ***) and it is not the product I receivedI ordered *** *** Compression Top Sz XSIt's a winter running topI have this product at home in a different color and was looking for a replacement since it was from last seasonWhen the product arrived (from Seller ***), it was not the same product as specified in my email orderI received a Nike Golf ShirtI submitted an email inquiry through Poshmark website and received an email that informed me that my writing to the support center and sending photos to show what I received via email does not qualify as opening a case for a returnThis was my first time making a purchase through Poshmark so I did not set up an account with themI find it unreasonable that I need to log on through an active account on their website to address and resolve my order issue, when I have already done so in my initial inquiry on JanTheir support team (communicating with
Poshmark is a platform for peer-to-peer clothing salesThey do not allow returns unless an deviates from the descriptionI ordered an item and it arrived while I was on a business tripWhen I returned home two days later, I opened the item and found it did not match the descriptionWhen I emailed Poshmark, I was told that it was beyond the three-day window buyers have to accept an itemMy complaint is that this three-day window was never transparently disclosed to me as a buyerOn 1/21/18, I asked a seller for the length measurement of a certain item which they provided as inchesI purchased the item on the same day and it shipped on 1/22/In the shipping email, Poshmark includes a paragraph "Once you receive your package, please review your order to ensure it as described and accept your purchase by going to your Account Tab -> My Purchases -> Click on the Order -> Accept"Note the email does not say that there is a three-day window or mention any sort of dead
I bought a LV bag I looked at the pictures, read the description, trusted PM when they said they had authenticated The bag arrived in complete disrepair - broken zipper, broken handle, dry rotted leather PM offered less than 1/of what I spent and only as credit on their site NEVER again
Just not a great way to buy stuffI bought something that was misrepresented and my request to return it was deniedWon't be buying againI just made my first sale on poshmark and found out that they don't actually PAY me the money I madeIt's all "credits" to buy more from their siteNO WHERE does their site say this when you explore selling with themI have pored over their FAQs, selling pages, etcNOTHING tells me I will not actually make the money from my saleFRICKIN scamI will not use my credits to buy with them because that too has been a disasterI received something not as described and they declined my returnOn every level this site is a scam
I bought a bag under the assumption that Poshmark would protect me as per their claims that I would get what I ordered or get a refundI thought I was buying something in like new car neutron but t that was far from the case as the stitching is coming unraveledUnacceptable
First let me say this company has no contact phone number! I noticed notifications on the phone and when I went to go look I saw there were multiple orders made that I did not approve ! I contacted Poshmark by email and the response was since it was on my phone and same address the refund requeste or request to stop the orders were not in complianceThey did not call me they did not ask questions about what happened and how did these charges aboutThe guy simply said it’s yoyr phone so no refund ! I can’t believe a company offering goods does not honor refunds or cancellation of servicesI never gave my permission for anything to be orderedA company that doesn’t hear you out and only responds by emails and then shoots people down with the no return policy is not a good company and the buyer needs to be awareAnytime you spend money with a company and your not satisfied the company should honor that
I am a seller on the app my product was return back but the item was missing I been trying to get in touch with poshmark for days no replies no customer service phone numberI have proof of the no the no replies
I sold a dress in the condition EXACTLY as described on my closetThe person who bought the dress filed a claim stating there was damageWe went back and forth NUMEROUS times on the appThe buyer requested a return, however; got the approval from the company Poshmark to return the itemThe item was damaged and destroyed by the person who bought the dressIn the images provided by the buyer, someone's hand in the photos is dirty and there were holes in the dress the same size as their handWhich is what the buyer claimed is how I sent itI have photos of the dress in the EXACT condition that it was sent inI now am getting the dress back that she destroyed, and is no longer sell-able, and losing out on the money I should have received from it
Sold gucci sneakers for $325, my payment should be $Return was accepted by poshmark and the customer is alotted days to shipIt has been days and no response from poshmark about releasing my payment
Poshmark is the place for vindictive fraudstersI bought items from Poshmark, and both items were not delivered, and when I was trying to communicate with the sellers - they cursed me and blocked meMy complaints to the company were useless, then I filed two complaints with paypal and was able to get my money backYet in retaliation for that I was blocked from Poshmark, and the Poshmark' sellers posted derogative slanderous statementsPoshmark is not responding to any emailThis is the absolutely new low for online so called "social market place"
On June 23, I sold an item for $on Poshmark appThis was my first time making a sale on this app and I had chosen the direct deposit method to receive paymentI entered my account and routing information and I was unaware that I accidentally input the incorrect account numberDays went by where I did not receive the money from Poshmark in my account when I was told it was released on July 8, so I reached out to them on July via their email support since they do not have a phone number and I was told direct deposit takes 3-business days, and that if I had input the incorrect account number, I would get an email rejecting the depositI never received said rejection email, so I was still unaware of the mistake I had madePoshmark confirmed the account number I had entered and that is when I realized it was the incorrect number (off by one digit)I emailed Poshmark everyday and days went by where I did not hear backI also spoke with *** (my bank) multiple times a
I bought a purse from a seller on poshmark.*** The seller stated on the ad the purse used only once and practically new, so I offered a price according for this 'new bag'Right after I receive the package and I saw there's a large area of leather on the handle rubbed off on the surface, and there some white scuff on it as wellSo I report the item not as described immediately After filed the case, one week past I haven't heard anything from them, besides the seller was very nice told me do not worry and she will work with me and willing to accept the return But both seller and I didn't hear anything back from poshmark after a whole week, finally I had to contact my credit card company and asked for helpIt's about right after my credit card company contact them, they send me an email and offer $credit on their website, I refusedAnd I responded told them I just want my money back, and seller have no problem to take the returnsafter a few hours I received another email from them, they said they will not issue a refund to me, instead they gave me $credit on their website and tell me to keep the bag no return I don't understand why are they being so hard on the buyer even though the seller is willing to take the returnThey don't want to give up their 20% commission on this $PurseThat is like rob my hard earned money, totally unacceptableHopefully my credit card company will help me get my money back as soon as they canAnd I want everyone know do not buy anything on there unless you don't care will you receive
I received a defective item and want a refund and Poshmark is not agreeing to that
Poshmark promises that if items are misrepresented they'll refund your moneyI ordered a pair of *** leggings and when they arrived they were so small they looked like a child's sizeAll Poshmark did was say that size can vary by style so they weren't misrepresentedThese were supposed to fit up to a size adultThey're at least inches shorter than my other leggings, and 2-inches skinnier
Our records do confirm that the seller opened up a claim on *** *** *** for this orderOn *** *** ***, the dispute was closed and an email was sent to the seller.
Upon looking into the dispute, the team was unable to determine whether the item was sent out in the
condition reportedThe disputed areas were not visible on the seller’s listing, meaning that there is no record of condition prior to shipment.
We want to highlight that from our team’s experience, most claims come from honest oversights from either party
Due to this, we consider the case resolved
I purchased Timberland ShoesThey sent me used shoesWhen I wanted to return them, they told me they have a no return policyThey further told me that used shoes was in the adI don't buy used shoesTheses people are deceptive and crooked
My fist issue started when I ordered an item and never received itI was hoping shipping was just delayed, but the item never cameI contacted the seller multiple times and never heard backI contacted poshmark and did not hear back for weeksEven though the seller was clearly active, she did not respond or sell my item, yet her shipping time did not changeNow my poshmark account has been suspended, all my listing are goneI spent hours taking pictures and writing descriptions for these listingsI contacted customer service, and again, no responseI'm very upset with this practice
Recently, I started selling on their siteLast month, I sold a rare item to a woman in San FranciscoWhen she received the item, she claimed it was brokenThe pictures she provided, I could see that it was not my item, and I also had uploaded photos to prove that the item wasn't mine, nor what I had sent herThey still gave her a refundI do have bipolar, bpd, and PTSD, and I overreacted a little, but apologized and uploaded further proof to state my caseIn return from Poshmark, I got generic responses of my oversights in this saleThe lady flat out stole from me and I can't get anythingmore than a computer generated responseI opened a case when the lady did send the item back, which Poshmark didn't even acknowledgeThese people also refuse yo even list what to do in instances like theseI thought I had everything to protect myself, phoyos of the item before it was shipped with the packaging and item, yet, it wasn't even reviewedI feel absolutely violated
I cannot return the product that was delivered because POSHMARK is making it very difficultMy account has been charged and the product is NOT the colors I ordered AND it has a scratch on itI simply want to return the product and get it out of my house but they refuse to helpI've changed my password and it still does not allow me access into the websiteI've sent MANY emails letting customer support know my problem and they are NOT helping me resolve itI keep getting the same email over and overI want full refund!
I purchased a Vintage Gucci handbag on ***The pictures in the listing shows wear (scuffing, color loss, hardware scratches, etc)The description states wear and tearI was okay with itHence, why I purchased itUpon receiving the item, there were modifications/repairs done on the purse which was not at all appealing and was never stated nor shown in through picturesI submitted a claim per *** policy within daysDay after filing the representative working on the case denied my claim and closed the case claiming that I have consented to a $*** creditI have never consented to it and had appealed the claimThe representative at hand, ***, would not reconsider even though I submitted pictures of the repairs/alterations*** refund policy states if purchased product has “undisclosed damage or item not as described” I fall under the buyer’s protectionI’ve asked *** to escalate the case to upper management but have not heard back sinceI am not re
I ordered a product from Poshmark (from Order** ***) and it is not the product I receivedI ordered *** *** Compression Top Sz XSIt's a winter running topI have this product at home in a different color and was looking for a replacement since it was from last seasonWhen the product arrived (from Seller ***), it was not the same product as specified in my email orderI received a Nike Golf ShirtI submitted an email inquiry through Poshmark website and received an email that informed me that my writing to the support center and sending photos to show what I received via email does not qualify as opening a case for a returnThis was my first time making a purchase through Poshmark so I did not set up an account with themI find it unreasonable that I need to log on through an active account on their website to address and resolve my order issue, when I have already done so in my initial inquiry on JanTheir support team (communicating with
Poshmark is a platform for peer-to-peer clothing salesThey do not allow returns unless an deviates from the descriptionI ordered an item and it arrived while I was on a business tripWhen I returned home two days later, I opened the item and found it did not match the descriptionWhen I emailed Poshmark, I was told that it was beyond the three-day window buyers have to accept an itemMy complaint is that this three-day window was never transparently disclosed to me as a buyerOn 1/21/18, I asked a seller for the length measurement of a certain item which they provided as inchesI purchased the item on the same day and it shipped on 1/22/In the shipping email, Poshmark includes a paragraph "Once you receive your package, please review your order to ensure it as described and accept your purchase by going to your Account Tab -> My Purchases -> Click on the Order -> Accept"Note the email does not say that there is a three-day window or mention any sort of dead
I bought a LV bag I looked at the pictures, read the description, trusted PM when they said they had authenticated The bag arrived in complete disrepair - broken zipper, broken handle, dry rotted leather PM offered less than 1/of what I spent and only as credit on their site NEVER again
Just not a great way to buy stuffI bought something that was misrepresented and my request to return it was deniedWon't be buying againI just made my first sale on poshmark and found out that they don't actually PAY me the money I madeIt's all "credits" to buy more from their siteNO WHERE does their site say this when you explore selling with themI have pored over their FAQs, selling pages, etcNOTHING tells me I will not actually make the money from my saleFRICKIN scamI will not use my credits to buy with them because that too has been a disasterI received something not as described and they declined my returnOn every level this site is a scam
I bought a bag under the assumption that Poshmark would protect me as per their claims that I would get what I ordered or get a refundI thought I was buying something in like new car neutron but t that was far from the case as the stitching is coming unraveledUnacceptable
First let me say this company has no contact phone number! I noticed notifications on the phone and when I went to go look I saw there were multiple orders made that I did not approve ! I contacted Poshmark by email and the response was since it was on my phone and same address the refund requeste or request to stop the orders were not in complianceThey did not call me they did not ask questions about what happened and how did these charges aboutThe guy simply said it’s yoyr phone so no refund ! I can’t believe a company offering goods does not honor refunds or cancellation of servicesI never gave my permission for anything to be orderedA company that doesn’t hear you out and only responds by emails and then shoots people down with the no return policy is not a good company and the buyer needs to be awareAnytime you spend money with a company and your not satisfied the company should honor that
I am a seller on the app my product was return back but the item was missing I been trying to get in touch with poshmark for days no replies no customer service phone numberI have proof of the no the no replies
I sold a dress in the condition EXACTLY as described on my closetThe person who bought the dress filed a claim stating there was damageWe went back and forth NUMEROUS times on the appThe buyer requested a return, however; got the approval from the company Poshmark to return the itemThe item was damaged and destroyed by the person who bought the dressIn the images provided by the buyer, someone's hand in the photos is dirty and there were holes in the dress the same size as their handWhich is what the buyer claimed is how I sent itI have photos of the dress in the EXACT condition that it was sent inI now am getting the dress back that she destroyed, and is no longer sell-able, and losing out on the money I should have received from it
Sold gucci sneakers for $325, my payment should be $Return was accepted by poshmark and the customer is alotted days to shipIt has been days and no response from poshmark about releasing my payment
Poshmark is the place for vindictive fraudstersI bought items from Poshmark, and both items were not delivered, and when I was trying to communicate with the sellers - they cursed me and blocked meMy complaints to the company were useless, then I filed two complaints with paypal and was able to get my money backYet in retaliation for that I was blocked from Poshmark, and the Poshmark' sellers posted derogative slanderous statementsPoshmark is not responding to any emailThis is the absolutely new low for online so called "social market place"
On June 23, I sold an item for $on Poshmark appThis was my first time making a sale on this app and I had chosen the direct deposit method to receive paymentI entered my account and routing information and I was unaware that I accidentally input the incorrect account numberDays went by where I did not receive the money from Poshmark in my account when I was told it was released on July 8, so I reached out to them on July via their email support since they do not have a phone number and I was told direct deposit takes 3-business days, and that if I had input the incorrect account number, I would get an email rejecting the depositI never received said rejection email, so I was still unaware of the mistake I had madePoshmark confirmed the account number I had entered and that is when I realized it was the incorrect number (off by one digit)I emailed Poshmark everyday and days went by where I did not hear backI also spoke with *** (my bank) multiple times a