Revdex.com:
Thank youAm Able to login now.I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
I ordered an item as a gift but the person received the incorrect size I understood there is no refund, but fully expected them to send the correct itemI provided photos of the order confirmation which had the correct size ordered and I provided a photo of the actual item received Customer support would not even discuss trying to get the correct item for me I never requested a refund - but all they would tell me is a refund is against their policyI just wanted the correct item So I am out my $$ and the item I ordered
It’s a scam - stay away
hello,my credit card got charged $and I didn't order anything on your websitei called my bank to frozen this credit card .can you help me to track it and cancel the authrization,its a fraud.early this morning my credit card got several charged from websites including poshmark.but I never ordered or buying anything on your website
Do not buy from this business! I needed to return something and was forced to create an account - just to have them REVIEW the return They make you jump through all kinds of hoops just to have them "look into" your request I am still waiting for my return Complete insanity I would not even give them star
I am not getting a response from this company I made a purchase for $*** days ago and I have still not heard from anyoneI use my *** account and the money is gone, I never got a productI sent them email and the reply has been we are busyThere is no number to call these peopleHow can this be, IPA not use to being ignored when I made a purchase online
I recently made a few salesAfter a few days my account was revokedAfter the buyer accepted the items I made a request to direct deposit after waiting a few weeks I still don't have the depositsI was in conact with the service and they said they will look into itAfter a few more days I kept contacting them and they never repliedI'm still waiting for over $*** of my money from salesI want my money I just keep on messaging and they keep ignoringI want to take this matter to court and I will if I don't get my moneyI will win I have proof of everything and this site right here is a big scam
I PURCHASED A SHIRT FROM POSHMARK FEB 10, Order *** SELLER ADVERTISED THE SHIRT AND DID NOT SPECIFY OR TAKE PICTURES OF THE CUFFS HE DID NOT SPECIFY WHAT TYPE OF CUFFS THEY WERE AND IT WAS NOT WHAT I WANTEDPOSHMARK DENIED THE RETURN BECAUSE I ACCEPTED THE DELIVERYLIKE I TOLD THEM I AM A FIRST TIME CUSTOMER I AM NOT AWARE OF THEIR PROCESSES AND ITS POOR SERIVCE ON THEIR BEHALF TO NOT OFFER A RETURN AS A ONE TIME COURTESY
This company is full of scammers!!! I had ordered one cheap item from Poshmark perhaps months ago and I did not have any problems with that order, although they took their precious time just shipping it out at all and didn't explain why there was a delay to begin withI never intended to order from them again simply because I don't need anything else from them: I usually order from ***Anyhow, this week I checked my bank summary and out of nowhere, Poshmark apparently decided to charge me several hundred dollarsfor no good reason at all except to blatantly try and steal from me because they kept my billing information from that one transaction months ago*** *** ** *** *** *** *** *** *** *** *** *** *** * *** ** *** *** *** * *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** ** *** *** *** ** *** *** ** *** *** *** *** *** *** ** *** *** ** *** *** *** *** * *** *** *** *** *** *** *** *** ** *** ** *** * *** *** *** *** ** *** ** ** *** *** *** *** * *** *** *** *** *** *** *** *** ** *** *** *** *** *** ** ** *** ** *** *** *** ** *** *** ** *** *** *** *** *** *** ** *** *** *** *** *** *** *** * *** *** *** *** *** *** ** *** ** ** *** *** *** *** ** *** * *** ** *** *** *** *** ** *** *** ** *** * *** *** *** ** *** *** ** *** *** *** *** *** ** *** *** *** *** ** ** *** * *** ** *** *** ** *** *** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** ***
Complaint: ***I am rejecting this response because:
the same reason I rejected it last timePoshmark employees have such little knowledge in regards to product authenticity, it's just patheticMore importantly, its unprofessionalNot surprisingly, I saw other complaints against them on the Revdex.com website that were identical to my complaintI will say it again, and as many more times as necessary, THE BAG IS NOT A COUNTERFEITPoshmark keeps mentioning that their employees are trained to be able to spot a counterfeit..okay, well trained how? And by who? They keep saying "incorrect date codes and heat stamps".....okay, well, based on what?? And I don't want to hear their repetitive jargon about their "well trained employees"...that is not an answer to my questionThat is an opinion that is not shared by the person seeking an answer!! I want to hear, and be shown the exact reasons why they believe they know my bag is a counterfeitOnce again, telling me that they have highly trained employees is not going to be an accepted answer by me on thisFurthermore, the item has not been shipped back to me yet, FYIDuring this whole mess, I was in the process of moving, and when the item made its way back here, it was returned as undeliverable and sent back to the person who had originally purchased itI emailed Poshmark on Friday, *** *** requesting that they send a new shipping label to the original buyer, with my updated and current addressI have yet to hear back from them, and the buyer has yet to receive a new shipping labelPoshmark employees are about as highly trained in customer service as they are in spotting counterfeit itemsand I wouldn't exactly call that a complimentI want to be compensated for the money I've lost lost due to their actions, I want the buyer to be sent a new shipping label in order to return the bag to me....and I demand an apology.
Sincerely,*** ***
Order #:*** Buyer had remorse, expressed she wanted to return it, yet maliciously opened a claim despite having been presented with Poshmark’s final-sale policy prior to doing soPoshmark support did not properly investigate claim and ruled the "case" in her favorInadequate emails have been sent from the Poshmark support team, all of which were clearly automated nor answered the initial questionProof of the buyer stating such remorse was shown minutes after claim was opened, yet lack of communication from this platform has led me to believe that none of my original listing details, photos (or proof of buyer commenting such remorse) were even glanced atAugust 31st, 8:20pm: buyer: "Hello I just got my bag and I don't like itIt's not what I pictured and I truly don't like the fabric or styleHow do I return it to you? Sorry to ask new to the site and can't find my return options." me: "Hi there! Sorry, items on Poshmark are sold as final saleThis item was
Initial Business Response /* (1000, 7, 2016/01/12) */
According to USPS the order has already been returned to the seller
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (3000, 9, 2016/01/13) */
(The consumer indicated he/she DID NOT accept the
response from the business.)
I did everything's I was required by this business after I sold my bootsThis company takes 20% of every sale and the communication from them was TERRIBLEThey offered no assistance during the debacle while the buyer was worried about receiving them in time for Christmas
I do not accept that this company is doing nothing for me after I lost the sale of these bootsYes, I did get the boots back but this is not satisfactory to me, nor was the lack of assistance from their customer service
Final Business Response /* (4000, 11, 2016/01/28) */
As the item was returned to the seller, we consider the case resolved
I contacted the business to return an item I had purchasedIt was a women's jacket that when it came was actually mensi was not able to return the jacket online because it said it had been more than hours since the item was deliveredi wrote the business about times explaining that I was on vacation and now it was five days since the item was returnit was also falsely advertisedthe yare refusing to refund me
Poshmark did not comply with their own set of guidelines for returnsTheir business acts as an intermediary between the buyer and seller of clothing, in which they take a 20% fee from the seller's profitThe rules for returns state, from their website: All sales are final on PoshmarkHowever, we take an active role in each and every purchase made on Poshmark to ensure both the buyer and seller have a great experienceA buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listingThis means a buyer cannot return an item they purchased on Poshmark if the item simply does not fit or they no longer want the item - as long as the seller accurately described the item in the listingIf the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within days of delivery through the app or on the webWhen
This company will ban you for calling out someone who is selling fake itemsThey don't care where their money comes from as long as it's coming inThey banned me for reporting a seller with counterfeit cosmetics listed, and I have only ever sold authentic makeup, making the company a modest 2k over the course of a yearThey will *** you over in a heartbeat
I purchased a Louis Vuitton red shirt from "***" on POSHMARKI accidentally purchased the shirt twice, two shirts show up in the mail, one being a small and the other being a mediumBoth same exact designI didn't realize at first the one was a medium, but quickly didI contacted the seller and she accused me of lying, harassment, and me wanting to send back an old medium of mine I was unhappy with, so I can have two smalls of hersI never even asked for a refund, I asked for an exchange...If I'm going to be stuck with two shirts, I might as well be able to fit in them both, right? She refused the exchange and said she reported me for harrasmentShe also blocked me leaving me with no way of communicating with herI screen shot all our of correspondence, which she later deleted on poshmarkShe was also posing as two different sellers on POSHMARK, claiming the other was her "sister", she also recently deleted that profileAnd, the seller's real name--*** ***, is clearly stealing LV shirts from the Santa Clara store and selling them for half price on PoshmarkThe receipts are very generic and total bologna--I've bought directly from LV before and have real receipts of purchaseHer ads for her sales on line aren't legitimate either--I purchase a small, which the ad shows, and a medium shows up; the only ad said SMALL, and never even said she had multiple shirts, same productShe's been reported, along with the guy who shipped the shirts, Sean Fournier from AZ, to LV headquarters for theft and resale of stolen items onlineI contacted POSHMARK several times and sent them proof of everything, wrong item, photos of correspondence, etc., and they simply do not replyI've contacted them for weeks and only get an automated response saying, someone will reach out to me within hours and no one ever doesI tried so much to get an exchange directly from "mzluxedesigner" AKA *** ***, and she blocked me, so I have no way of anymore communication with herI also filed reports with AFFIRM and PAYPAL in hopes of getting half of my money refundedThis women is a a total fraud, scammer, and liarBe awareI'm out $on a shirt that doesn't fit me, and NO ONE has been any help as of yet
Poshmark advertise brand new gray Uggs for $I purchased them August 28thPackage was delivered to my PO Box in Tracy California September 5thUpon opening box the great Uggs were used and wornEmail Poshmark immediately with pictures and a complaintI have been calling them every sinceCommunicated with seller about gray UggsAsk her to not to accept moneySeller did not deny Uggs be used and I wanted my money refundedPoshmark emailed me September 15th and states I cannot get a refund the seller has been paidEmail Poshmark to speak with a supervisorNo replyPoshmark is a SCAM
Two weeks ago, I sold a brand new Gucci handbag through PoshmarkPoshmark sent me a label so I could ship the item out to themThen, they inspected and authenticated the handbag which then will be shipped out to the person who bought itThey approved of the handbag and sent me an email that it is on the way to the buyerOn February 6th, 2018, I received an email that the handbag was not as described and a case against me was openedI was immediately shocked since Poshmark authenticated and approved of it as wellPoshmark sided with the buyer and cancelled my earnings of $and explained that the buyer will be sending out my handbag to meOn February 10th, I received an package and opened it toa box of shoes and a book (that both don't belong to me)I immediately contacted Poshmark that day, Sunday and multiple times todayThey are not contacting me backThe buyer sent a box of shoes and a book instead of the Gucci Handbag she receivedI contacted Poshmark multiple times
I have emailed poshmark support 8-times over the last 5-days requesting help with changing my email addressThey currently require verification with a code in order to make any changes to your accountWhen I signed up, it was years ago with an old email I don’t have access to anymore and I never had my phone number attachednto my accountI’ve been told in several replies that all I need to do is send in my username, old email, new email, and send a picture of my licenseI have responded and given all the information asked for and I still haven’t heard back from this to have it resolvedI stated before I wanted to resolve this as quickly as possible so I could add my new email, my phone number, and my new banking information to transfer my money from sales that is MINE and I am ENTITLED TO after having already sold on their site and let them take a 20% cut of my salesCustomer service is terrible, it’s been a week and this still has not been resolved from this “simple proce
I purchased a Louis Vuitton Speedy off of Poshmark at the end of 2016/early Poshmark guaranteed they would authenticate any purchase over $I put all my trust in this company because I in fact know of a girl who sold her gently used authentic Louis Vuitton bags on this websiteWhen Poshmark authenticated the Speedy and delivered it to me I trusted that the bag was a knockoffI didn’t find out until a little later that the bag was actually a knock off and Poshmark refuses to give me my money back, going against their guarantee
Do not buy from this business! I needed to return something and was forced to create an account - just to have them REVIEW the return They make you jump through all kinds of hoops just to have them "look into" your request I am still waiting for my return Complete insanity I would not even give them star
Revdex.com:
Thank youAm Able to login now.I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
I ordered an item as a gift but the person received the incorrect size I understood there is no refund, but fully expected them to send the correct itemI provided photos of the order confirmation which had the correct size ordered and I provided a photo of the actual item received Customer support would not even discuss trying to get the correct item for me I never requested a refund - but all they would tell me is a refund is against their policyI just wanted the correct item So I am out my $$ and the item I ordered
It’s a scam - stay away
hello,my credit card got charged $and I didn't order anything on your websitei called my bank to frozen this credit card .can you help me to track it and cancel the authrization,its a fraud.early this morning my credit card got several charged from websites including poshmark.but I never ordered or buying anything on your website
Do not buy from this business! I needed to return something and was forced to create an account - just to have them REVIEW the return They make you jump through all kinds of hoops just to have them "look into" your request I am still waiting for my return Complete insanity I would not even give them star
I am not getting a response from this company I made a purchase for $*** days ago and I have still not heard from anyoneI use my *** account and the money is gone, I never got a productI sent them email and the reply has been we are busyThere is no number to call these peopleHow can this be, IPA not use to being ignored when I made a purchase online
I recently made a few salesAfter a few days my account was revokedAfter the buyer accepted the items I made a request to direct deposit after waiting a few weeks I still don't have the depositsI was in conact with the service and they said they will look into itAfter a few more days I kept contacting them and they never repliedI'm still waiting for over $*** of my money from salesI want my money I just keep on messaging and they keep ignoringI want to take this matter to court and I will if I don't get my moneyI will win I have proof of everything and this site right here is a big scam
I PURCHASED A SHIRT FROM POSHMARK FEB 10, Order *** SELLER ADVERTISED THE SHIRT AND DID NOT SPECIFY OR TAKE PICTURES OF THE CUFFS HE DID NOT SPECIFY WHAT TYPE OF CUFFS THEY WERE AND IT WAS NOT WHAT I WANTEDPOSHMARK DENIED THE RETURN BECAUSE I ACCEPTED THE DELIVERYLIKE I TOLD THEM I AM A FIRST TIME CUSTOMER I AM NOT AWARE OF THEIR PROCESSES AND ITS POOR SERIVCE ON THEIR BEHALF TO NOT OFFER A RETURN AS A ONE TIME COURTESY
This company is full of scammers!!! I had ordered one cheap item from Poshmark perhaps months ago and I did not have any problems with that order, although they took their precious time just shipping it out at all and didn't explain why there was a delay to begin withI never intended to order from them again simply because I don't need anything else from them: I usually order from ***Anyhow, this week I checked my bank summary and out of nowhere, Poshmark apparently decided to charge me several hundred dollarsfor no good reason at all except to blatantly try and steal from me because they kept my billing information from that one transaction months ago*** *** ** *** *** *** *** *** *** *** *** *** *** * *** ** *** *** *** * *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** ** *** *** *** ** *** *** ** *** *** *** *** *** *** ** *** *** ** *** *** *** *** * *** *** *** *** *** *** *** *** ** *** ** *** * *** *** *** *** ** *** ** ** *** *** *** *** * *** *** *** *** *** *** *** *** ** *** *** *** *** *** ** ** *** ** *** *** *** ** *** *** ** *** *** *** *** *** *** ** *** *** *** *** *** *** *** * *** *** *** *** *** *** ** *** ** ** *** *** *** *** ** *** * *** ** *** *** *** *** ** *** *** ** *** * *** *** *** ** *** *** ** *** *** *** *** *** ** *** *** *** *** ** ** *** * *** ** *** *** ** *** *** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** ***
Complaint: ***I am rejecting this response because:
the same reason I rejected it last timePoshmark employees have such little knowledge in regards to product authenticity, it's just patheticMore importantly, its unprofessionalNot surprisingly, I saw other complaints against them on the Revdex.com website that were identical to my complaintI will say it again, and as many more times as necessary, THE BAG IS NOT A COUNTERFEITPoshmark keeps mentioning that their employees are trained to be able to spot a counterfeit..okay, well trained how? And by who? They keep saying "incorrect date codes and heat stamps".....okay, well, based on what?? And I don't want to hear their repetitive jargon about their "well trained employees"...that is not an answer to my questionThat is an opinion that is not shared by the person seeking an answer!! I want to hear, and be shown the exact reasons why they believe they know my bag is a counterfeitOnce again, telling me that they have highly trained employees is not going to be an accepted answer by me on thisFurthermore, the item has not been shipped back to me yet, FYIDuring this whole mess, I was in the process of moving, and when the item made its way back here, it was returned as undeliverable and sent back to the person who had originally purchased itI emailed Poshmark on Friday, *** *** requesting that they send a new shipping label to the original buyer, with my updated and current addressI have yet to hear back from them, and the buyer has yet to receive a new shipping labelPoshmark employees are about as highly trained in customer service as they are in spotting counterfeit itemsand I wouldn't exactly call that a complimentI want to be compensated for the money I've lost lost due to their actions, I want the buyer to be sent a new shipping label in order to return the bag to me....and I demand an apology.
Sincerely,*** ***
Order #:*** Buyer had remorse, expressed she wanted to return it, yet maliciously opened a claim despite having been presented with Poshmark’s final-sale policy prior to doing soPoshmark support did not properly investigate claim and ruled the "case" in her favorInadequate emails have been sent from the Poshmark support team, all of which were clearly automated nor answered the initial questionProof of the buyer stating such remorse was shown minutes after claim was opened, yet lack of communication from this platform has led me to believe that none of my original listing details, photos (or proof of buyer commenting such remorse) were even glanced atAugust 31st, 8:20pm: buyer: "Hello I just got my bag and I don't like itIt's not what I pictured and I truly don't like the fabric or styleHow do I return it to you? Sorry to ask new to the site and can't find my return options." me: "Hi there! Sorry, items on Poshmark are sold as final saleThis item was
Initial Business Response /* (1000, 7, 2016/01/12) */
According to USPS the order has already been returned to the seller
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (3000, 9, 2016/01/13) */
(The consumer indicated he/she DID NOT accept the
response from the business.)
I did everything's I was required by this business after I sold my bootsThis company takes 20% of every sale and the communication from them was TERRIBLEThey offered no assistance during the debacle while the buyer was worried about receiving them in time for Christmas
I do not accept that this company is doing nothing for me after I lost the sale of these bootsYes, I did get the boots back but this is not satisfactory to me, nor was the lack of assistance from their customer service
Final Business Response /* (4000, 11, 2016/01/28) */
As the item was returned to the seller, we consider the case resolved
I contacted the business to return an item I had purchasedIt was a women's jacket that when it came was actually mensi was not able to return the jacket online because it said it had been more than hours since the item was deliveredi wrote the business about times explaining that I was on vacation and now it was five days since the item was returnit was also falsely advertisedthe yare refusing to refund me
Poshmark did not comply with their own set of guidelines for returnsTheir business acts as an intermediary between the buyer and seller of clothing, in which they take a 20% fee from the seller's profitThe rules for returns state, from their website: All sales are final on PoshmarkHowever, we take an active role in each and every purchase made on Poshmark to ensure both the buyer and seller have a great experienceA buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listingThis means a buyer cannot return an item they purchased on Poshmark if the item simply does not fit or they no longer want the item - as long as the seller accurately described the item in the listingIf the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within days of delivery through the app or on the webWhen
This company will ban you for calling out someone who is selling fake itemsThey don't care where their money comes from as long as it's coming inThey banned me for reporting a seller with counterfeit cosmetics listed, and I have only ever sold authentic makeup, making the company a modest 2k over the course of a yearThey will *** you over in a heartbeat
I purchased a Louis Vuitton red shirt from "***" on POSHMARKI accidentally purchased the shirt twice, two shirts show up in the mail, one being a small and the other being a mediumBoth same exact designI didn't realize at first the one was a medium, but quickly didI contacted the seller and she accused me of lying, harassment, and me wanting to send back an old medium of mine I was unhappy with, so I can have two smalls of hersI never even asked for a refund, I asked for an exchange...If I'm going to be stuck with two shirts, I might as well be able to fit in them both, right? She refused the exchange and said she reported me for harrasmentShe also blocked me leaving me with no way of communicating with herI screen shot all our of correspondence, which she later deleted on poshmarkShe was also posing as two different sellers on POSHMARK, claiming the other was her "sister", she also recently deleted that profileAnd, the seller's real name--*** ***, is clearly stealing LV shirts from the Santa Clara store and selling them for half price on PoshmarkThe receipts are very generic and total bologna--I've bought directly from LV before and have real receipts of purchaseHer ads for her sales on line aren't legitimate either--I purchase a small, which the ad shows, and a medium shows up; the only ad said SMALL, and never even said she had multiple shirts, same productShe's been reported, along with the guy who shipped the shirts, Sean Fournier from AZ, to LV headquarters for theft and resale of stolen items onlineI contacted POSHMARK several times and sent them proof of everything, wrong item, photos of correspondence, etc., and they simply do not replyI've contacted them for weeks and only get an automated response saying, someone will reach out to me within hours and no one ever doesI tried so much to get an exchange directly from "mzluxedesigner" AKA *** ***, and she blocked me, so I have no way of anymore communication with herI also filed reports with AFFIRM and PAYPAL in hopes of getting half of my money refundedThis women is a a total fraud, scammer, and liarBe awareI'm out $on a shirt that doesn't fit me, and NO ONE has been any help as of yet
Poshmark advertise brand new gray Uggs for $I purchased them August 28thPackage was delivered to my PO Box in Tracy California September 5thUpon opening box the great Uggs were used and wornEmail Poshmark immediately with pictures and a complaintI have been calling them every sinceCommunicated with seller about gray UggsAsk her to not to accept moneySeller did not deny Uggs be used and I wanted my money refundedPoshmark emailed me September 15th and states I cannot get a refund the seller has been paidEmail Poshmark to speak with a supervisorNo replyPoshmark is a SCAM
Two weeks ago, I sold a brand new Gucci handbag through PoshmarkPoshmark sent me a label so I could ship the item out to themThen, they inspected and authenticated the handbag which then will be shipped out to the person who bought itThey approved of the handbag and sent me an email that it is on the way to the buyerOn February 6th, 2018, I received an email that the handbag was not as described and a case against me was openedI was immediately shocked since Poshmark authenticated and approved of it as wellPoshmark sided with the buyer and cancelled my earnings of $and explained that the buyer will be sending out my handbag to meOn February 10th, I received an package and opened it toa box of shoes and a book (that both don't belong to me)I immediately contacted Poshmark that day, Sunday and multiple times todayThey are not contacting me backThe buyer sent a box of shoes and a book instead of the Gucci Handbag she receivedI contacted Poshmark multiple times
I have emailed poshmark support 8-times over the last 5-days requesting help with changing my email addressThey currently require verification with a code in order to make any changes to your accountWhen I signed up, it was years ago with an old email I don’t have access to anymore and I never had my phone number attachednto my accountI’ve been told in several replies that all I need to do is send in my username, old email, new email, and send a picture of my licenseI have responded and given all the information asked for and I still haven’t heard back from this to have it resolvedI stated before I wanted to resolve this as quickly as possible so I could add my new email, my phone number, and my new banking information to transfer my money from sales that is MINE and I am ENTITLED TO after having already sold on their site and let them take a 20% cut of my salesCustomer service is terrible, it’s been a week and this still has not been resolved from this “simple proce
I purchased a Louis Vuitton Speedy off of Poshmark at the end of 2016/early Poshmark guaranteed they would authenticate any purchase over $I put all my trust in this company because I in fact know of a girl who sold her gently used authentic Louis Vuitton bags on this websiteWhen Poshmark authenticated the Speedy and delivered it to me I trusted that the bag was a knockoffI didn’t find out until a little later that the bag was actually a knock off and Poshmark refuses to give me my money back, going against their guarantee
Do not buy from this business! I needed to return something and was forced to create an account - just to have them REVIEW the return They make you jump through all kinds of hoops just to have them "look into" your request I am still waiting for my return Complete insanity I would not even give them star