I received an email from Poshmark clearly stating FREE SHIPPING if I purchased within a certain time periodI did in fact purchase the item within the time period statedI was not given free shipping due to a technical issue and even after contacting the business several times they refuse to refund my moneyInstead they want to give me free shipping on a future order but I do not intend to ever use the services again due to this fraudulent transaction
Hello, I have been having issues with Poshmark for well over a month nowThe site is claiming I was selling un authorized or un-authentic merchandiseI was not selling inauthentic merchandise, the coat was clearly marked that it was not the brand and a customer returned it for the sizing not because of an authenticity issueMy account was reprimanded and deactivated and they are now holding my earning for different 100% authentic orders hostage! They also just dis continued my current account with over $*** plus dollars in pending salesThey even authenticated my *** *** heels to be authentic and they still yet shut my site down for no relevant reasonI want the money from my prior sales! Its absolutely ridiculous that they are holing my money from legitimate sales with star ratings from the buyers hostage! I'm sick of their horrific customer serve and I want the funds that are owed to me! No one answers emails and they have don't have any phone supportMy accounts
This company has no customer serviceI tried contacting times via email (the only way to attempt contact) and got no responseThere is no phone number to contact anyone if you have an issue with a sale or purchaseThey are taking your money but don't take the time to respond to issues you haveTerrible business
Complaint:***I am rejecting this response because:My ad clearly shows the dust bag that I sent with the bracelet I contacted poshmark as soon as I received the bracelet back less the dust bag I sent several email and no one responded, yet they went ahead and credited the buyers account As I stated in my emails, the buyer had a change of mind after receiving the bracelet All of my sales have a star rating he/she scratched my bracet and sent it back without my *** bag I want my*** dust pouch back Sincerely,*** ***
I purchased a backpack and after use the zipper broke! The bag cost $and it will cost $to fix and they only gave me a$credit! This place is an absolute joke! I will never purchase another item thru them and will tell everyone I know how bad they are
I ordered a handbag from a user on the Poshmark siteThe handbag was advertised as being authentic and I was told by the seller that she had ordered it directly from the designer's websiteHowever, as soon as I opened up the handbag I could tell that it was not authentic and was a replica of the purse I thought I paid forI have filed complaints with Poshmark customer service and all they have done is ask for pictures, which I have gladly provided to themThe last I heard from them was FridayThis "case review" as they call it has been going on since last TuesdayI am getting mowhere with themI have sent several emails, sent *** messages and I'm getting nothingI want a refund of my money and no one is helping me out to rectify the problemThey don't have a number that you can call to talk to anyone and they have you email their customer support and then never respond to you
I sold a set of brand new AUTHENTIC Mac look in a box essentials brushesThe buyer lied that they were counterfeit so she could return themA case was opened and I EAGERLY sent proof of authenticity: multiple pictures of my brushes, same brushes from unbiased blogs, and MAC.com to compare my brush and real brushes side by sideI also sent the contact info and invoice of THE COMPANY I bought the brushes from to further prove their authenticityI am a top performing Ebay seller with over 1000+ positive reviews for sales of authentic brushes(my store is ***I also sent this to posh to show my integrity) Upon receiving the brushes, ALL the plastic sleeves the brushes were packaged in were gone, the plastic pouch the brushes came in was gone, AND the brushes were splayed and obviously usedThe person got buyers remorse and VIOLATED BUYERS POLICY about their authenticity to make a return
Now I am stuck with USED and unsanitary brushes as Posh sided with the user who VIOLATED their rulesThe rules clearly state that ONLY USED MAKEUP is prohibited and COUNTERFEIT makeupMy brushes are 100% authenticI also included VERY CLOSE up pictures of the brushes so that buyers can see for themselves the brushes are real
I am very upset that the buyer violated the rules, while I followed them and went above and beyond to prove they are authentic but Posh SIDED with the buyerShe is probably SCAMMING more people since POSH encourages this type of behavior by letting her goI figure if I am giving posh 20% of all of my sales and all of my positive reviews, they would have a little more respect for me
I no longer feel comfortable selling on here and would discourage anyone else from doing so if this type of behavior is tolerated
I placed order: *** purchasing a Coach Purse on PoshmarkThe item listed indicated it was authentic and that the material was coated canvasWhen the item arrived I immediately saw it was probably a fake and not as describedThe item as more a plasticy, vinyl feelI reported the issue immediately to poshmark and requested to return it for a refundI added pictures to support itPoshmark responded by closing the case without dialogue, telling me I should have asked more questions or if I didn't like it to sell it on their siteThis was advertisement and borderline fraudThe ethical resolution would have been to return itI have since sent two additional emails through their site, including pics and videos of the poor material and have received no responseIt is like Poshmark is ignoring this thinking I'll just let it goThis is wrong, the advertisement for the purse was deceptive and I am still requesting a refund in the amount of
Terrible customer service! One of our staff who is environmentally proactive wanted to give a try Poshmark, the second-hand clothing market She paid for $for a crappy jacket which was full of cigarret smoke She immediately contacted Poshmark and seller for refund, the seller, *** *** NEVER responded regards to my concern, Poshmark took so long to decide that I should keep the clothe I can't wear due to the strong odor of smoke The seller did not indicated that it was coming from a smoking environment or if the item was exposed to smoke The itme is still in the box came in with, I ended up loosing $167, no customer service support from Poshmark, no apology form the sellerAvoid this business
I have repeatedly tried to get them to drop me from their advertising listI sent letters to them making this same request on March 4, and again on March 20, and have never heard from themI continue to receive email advertising from them and I want it permanently goneI don't know what more I can do to STOP them and I need help from you or someone you recommend
Purchased an itemWrong item receivedNotified companyCompany charged me anyway even though the wrong item was sentI paid for an item I did not orderI’m sitting with the wrong item and company will not reimburse, send the correct item, or provide a process to return the incorrect itemThis is fraudulent
I recently purchased a Chanel Jumbo Double Flap in Caviar via Poshmark sold by a boutique sellerIt was described as brand new with tag, no scratches, scuffs or imprintedPoshmark has a free authenticating service so all designer goods will be sent through their headquarters to authenticate and they promise they will handle the bag with careHowever when I received my bag, there are multiple scratches, upfront and back, as well as inside the bagAll the protecting cloth that supposedly came with the bag are put aside, not placed inside and outside the bagIt was authenticated by Poshmark employee named ETUpon receiving them, I immediately contacted seller and she denied the scratchesWe came to an agreement that all these scratches could be made by the authenticator or employee at PoshmarkI soon reached out to Poshmark with evidential photos and after a few days, I was granted a shipping label to return the bag to seller for a full refundNo explanation or apologies was made
I bought a purse from a seller on poshmark.*** The seller stated on the ad the purse used only once and practically new, so I offered a price according for this 'new bag'Right after I receive the package and I saw there's a large area of leather on the handle rubbed off on the surface, and there some white scuff on it as wellSo I report the item not as described immediately After filed the case, one week past I haven't heard anything from them, besides the seller was very nice told me do not worry and she will work with me and willing to accept the return But both seller and I didn't hear anything back from poshmark after a whole week, finally I had to contact my credit card company and asked for helpIt's about right after my credit card company contact them, they send me an email and offer $credit on their website, I refusedAnd I responded told them I just want my money back, and seller have no problem to take the returnsafter a few hours I received another email from them, they said they will not issue a refund to me, instead they gave me $credit on their website and tell me to keep the bag no return I don't understand why are they being so hard on the buyer even though the seller is willing to take the returnThey don't want to give up their 20% commission on this $PurseThat is like rob my hard earned money, totally unacceptableHopefully my credit card company will help me get my money back as soon as they canAnd I want everyone know do not buy anything on there unless you don't care will you receive
I ordered a pair of *** Sneakers from a seller on Poshmark.comThese shoes were advertised to be a women's size which is the size I wearWhen I received them I discovered they were far too smallI never "accepted" the charge for the merchandise because I knew I would need to return the shoesPoshmark informed me that the shoes were a Eurropean Size which is the equivalent of a US size and as far as they were concerned: case closedI went online and found *** own size chartTheir chart states a is equivalent to a I sent a copy of the chart to Poshmark asking them again for a refundI did not believe the seller misrepresented the shoe size on purpose, however the shoe size was misrepresented an I own a pair of secondhand shoes that cost $** that I cannot wearAs far as Poshmark's response goes once I sent the *** shoe size chart, well, there wasn't oneThey continue to ignore meI sent in a new query about returning the shoes and they stated that a
Poshmark allowed a buyer to return an item they purchased from me, the seller, going against their no returns policyThe buyer used measurements to state the measurements I listed in my sale were incorrect due to fitI submitted my pics to Poshmark showing my pics with exact measurements that proved my listing was accurate and correctThey refunded the buyer and never responded to me like they stated they wouldI lost the money I had earned and the time I put into Poshmark salesI have a star seller rating and perfect business resputation on Poshmark but I received extremely degrading and poor customer service resolutionI dont think anyone truly investigated the case or they would have seen my legal proofWhen staying I would be filing a report with Revdex.com, they ent a generic email to me without resolutionI also told them that I had video of me opening the package the buyer returned to me and it showed salt/sugar on the jacketThey did not respond to that either
I purchased a pair of jeans through PoshmarkThe pictures looked like they were in great conditionWhen I received the jeans, they had holes in the crotchI have contacted Poshmark twice through emails about a refundI've only gotten the automated response email backI just want my money back and for them to stop scamming people
I ordered a product from postmark online consignment item - a coach walletI never recieved iti have several e mail contacts with just auto responses telling me to cancel through their site which I cannot get tothey already took the money out of my accountno phone number to call them or any direct contact to speak to someone*** ***item number ***thank you
The seller misrepresented the size of earrings on the Poshmarks websiteGranted I asked for more details and did not get an answer and decided I might loose the purchase opportunity so presented an offer to purchase these earrings for $and it was accepted by the sellerThe credit card I had stored on the website had been cancelled and I had to use another credit card when purchasing.This caused the website to charge me $instead of $When this occurred I immediately contacted the seller twice to express my concerns about the website charging me more than the accepted priceThe seller never answered my emails again so I contacted Poshmark.com and was told that I could reject the order when received if there was no resolution but I should contact the seller which I did twiceWhen the earrings arrived and they were 1/of the size pictured, I rejected the order due to the price and the sizeI was then given a $credit by Poshmark.com and told I was not allowed t
Order #***I sold a pair of *** shoes, the buyer after a whole day of owning them reported them as not described, despite me providing photos to poshmark I sent them in condition as described poshmark allowed the return of the shoes and advised me if the shoes are not in the condition I sent I need to report when I receive themAs soon as I received them I reported them as not described with a ton of pictures to compare how I sent them and how I received them and they denied my claim and now im at the loss of shoes and no moneyI was sent back damaged worn shoes, not the shoes I sent to the buyerBuyer was also new and poshmark does not care and always side with buyers and screws over seller
I was searching for new customers by finding products we sell on Poshmark and coping their user name to products we sell nearly exactly or exactly as we sell and I have made sales by doing thisHowever when I did this with a user by the name of *** I received a distraught reply and I replied back to cover her response as I did not know it would be deletedI have numerous bullying incidents from this user to use her instagram followers as a means to boast the online bullyingI have reached out to Poshmark numerous times to seek protection with little to no resultsI am using this method to report publically the incident and to seek that her account be hidden from public view until she is willing to delete the post which is a screen shot of happening between her and I prior to deletionI am asking Poshmark to take this bullying seriously and to hammer out strict warnings and bansOtherwise to say you do not tollerate online bullying is no use you have to have strict fol
I received an email from Poshmark clearly stating FREE SHIPPING if I purchased within a certain time periodI did in fact purchase the item within the time period statedI was not given free shipping due to a technical issue and even after contacting the business several times they refuse to refund my moneyInstead they want to give me free shipping on a future order but I do not intend to ever use the services again due to this fraudulent transaction
Hello, I have been having issues with Poshmark for well over a month nowThe site is claiming I was selling un authorized or un-authentic merchandiseI was not selling inauthentic merchandise, the coat was clearly marked that it was not the brand and a customer returned it for the sizing not because of an authenticity issueMy account was reprimanded and deactivated and they are now holding my earning for different 100% authentic orders hostage! They also just dis continued my current account with over $*** plus dollars in pending salesThey even authenticated my *** *** heels to be authentic and they still yet shut my site down for no relevant reasonI want the money from my prior sales! Its absolutely ridiculous that they are holing my money from legitimate sales with star ratings from the buyers hostage! I'm sick of their horrific customer serve and I want the funds that are owed to me! No one answers emails and they have don't have any phone supportMy accounts
This company has no customer serviceI tried contacting times via email (the only way to attempt contact) and got no responseThere is no phone number to contact anyone if you have an issue with a sale or purchaseThey are taking your money but don't take the time to respond to issues you haveTerrible business
Complaint:***I am rejecting this response because:My ad clearly shows the dust bag that I sent with the bracelet I contacted poshmark as soon as I received the bracelet back less the dust bag I sent several email and no one responded, yet they went ahead and credited the buyers account As I stated in my emails, the buyer had a change of mind after receiving the bracelet All of my sales have a star rating he/she scratched my bracet and sent it back without my *** bag I want my*** dust pouch back Sincerely,*** ***
I purchased a backpack and after use the zipper broke! The bag cost $and it will cost $to fix and they only gave me a$credit! This place is an absolute joke! I will never purchase another item thru them and will tell everyone I know how bad they are
I ordered a handbag from a user on the Poshmark siteThe handbag was advertised as being authentic and I was told by the seller that she had ordered it directly from the designer's websiteHowever, as soon as I opened up the handbag I could tell that it was not authentic and was a replica of the purse I thought I paid forI have filed complaints with Poshmark customer service and all they have done is ask for pictures, which I have gladly provided to themThe last I heard from them was FridayThis "case review" as they call it has been going on since last TuesdayI am getting mowhere with themI have sent several emails, sent *** messages and I'm getting nothingI want a refund of my money and no one is helping me out to rectify the problemThey don't have a number that you can call to talk to anyone and they have you email their customer support and then never respond to you
I sold a set of brand new AUTHENTIC Mac look in a box essentials brushesThe buyer lied that they were counterfeit so she could return themA case was opened and I EAGERLY sent proof of authenticity: multiple pictures of my brushes, same brushes from unbiased blogs, and MAC.com to compare my brush and real brushes side by sideI also sent the contact info and invoice of THE COMPANY I bought the brushes from to further prove their authenticityI am a top performing Ebay seller with over 1000+ positive reviews for sales of authentic brushes(my store is ***I also sent this to posh to show my integrity) Upon receiving the brushes, ALL the plastic sleeves the brushes were packaged in were gone, the plastic pouch the brushes came in was gone, AND the brushes were splayed and obviously usedThe person got buyers remorse and VIOLATED BUYERS POLICY about their authenticity to make a return
Now I am stuck with USED and unsanitary brushes as Posh sided with the user who VIOLATED their rulesThe rules clearly state that ONLY USED MAKEUP is prohibited and COUNTERFEIT makeupMy brushes are 100% authenticI also included VERY CLOSE up pictures of the brushes so that buyers can see for themselves the brushes are real
I am very upset that the buyer violated the rules, while I followed them and went above and beyond to prove they are authentic but Posh SIDED with the buyerShe is probably SCAMMING more people since POSH encourages this type of behavior by letting her goI figure if I am giving posh 20% of all of my sales and all of my positive reviews, they would have a little more respect for me
I no longer feel comfortable selling on here and would discourage anyone else from doing so if this type of behavior is tolerated
I placed order: *** purchasing a Coach Purse on PoshmarkThe item listed indicated it was authentic and that the material was coated canvasWhen the item arrived I immediately saw it was probably a fake and not as describedThe item as more a plasticy, vinyl feelI reported the issue immediately to poshmark and requested to return it for a refundI added pictures to support itPoshmark responded by closing the case without dialogue, telling me I should have asked more questions or if I didn't like it to sell it on their siteThis was advertisement and borderline fraudThe ethical resolution would have been to return itI have since sent two additional emails through their site, including pics and videos of the poor material and have received no responseIt is like Poshmark is ignoring this thinking I'll just let it goThis is wrong, the advertisement for the purse was deceptive and I am still requesting a refund in the amount of
Terrible customer service! One of our staff who is environmentally proactive wanted to give a try Poshmark, the second-hand clothing market She paid for $for a crappy jacket which was full of cigarret smoke She immediately contacted Poshmark and seller for refund, the seller, *** *** NEVER responded regards to my concern, Poshmark took so long to decide that I should keep the clothe I can't wear due to the strong odor of smoke The seller did not indicated that it was coming from a smoking environment or if the item was exposed to smoke The itme is still in the box came in with, I ended up loosing $167, no customer service support from Poshmark, no apology form the sellerAvoid this business
I have repeatedly tried to get them to drop me from their advertising listI sent letters to them making this same request on March 4, and again on March 20, and have never heard from themI continue to receive email advertising from them and I want it permanently goneI don't know what more I can do to STOP them and I need help from you or someone you recommend
Purchased an itemWrong item receivedNotified companyCompany charged me anyway even though the wrong item was sentI paid for an item I did not orderI’m sitting with the wrong item and company will not reimburse, send the correct item, or provide a process to return the incorrect itemThis is fraudulent
I recently purchased a Chanel Jumbo Double Flap in Caviar via Poshmark sold by a boutique sellerIt was described as brand new with tag, no scratches, scuffs or imprintedPoshmark has a free authenticating service so all designer goods will be sent through their headquarters to authenticate and they promise they will handle the bag with careHowever when I received my bag, there are multiple scratches, upfront and back, as well as inside the bagAll the protecting cloth that supposedly came with the bag are put aside, not placed inside and outside the bagIt was authenticated by Poshmark employee named ETUpon receiving them, I immediately contacted seller and she denied the scratchesWe came to an agreement that all these scratches could be made by the authenticator or employee at PoshmarkI soon reached out to Poshmark with evidential photos and after a few days, I was granted a shipping label to return the bag to seller for a full refundNo explanation or apologies was made
I bought a purse from a seller on poshmark.*** The seller stated on the ad the purse used only once and practically new, so I offered a price according for this 'new bag'Right after I receive the package and I saw there's a large area of leather on the handle rubbed off on the surface, and there some white scuff on it as wellSo I report the item not as described immediately After filed the case, one week past I haven't heard anything from them, besides the seller was very nice told me do not worry and she will work with me and willing to accept the return But both seller and I didn't hear anything back from poshmark after a whole week, finally I had to contact my credit card company and asked for helpIt's about right after my credit card company contact them, they send me an email and offer $credit on their website, I refusedAnd I responded told them I just want my money back, and seller have no problem to take the returnsafter a few hours I received another email from them, they said they will not issue a refund to me, instead they gave me $credit on their website and tell me to keep the bag no return I don't understand why are they being so hard on the buyer even though the seller is willing to take the returnThey don't want to give up their 20% commission on this $PurseThat is like rob my hard earned money, totally unacceptableHopefully my credit card company will help me get my money back as soon as they canAnd I want everyone know do not buy anything on there unless you don't care will you receive
I ordered a pair of *** Sneakers from a seller on Poshmark.comThese shoes were advertised to be a women's size which is the size I wearWhen I received them I discovered they were far too smallI never "accepted" the charge for the merchandise because I knew I would need to return the shoesPoshmark informed me that the shoes were a Eurropean Size which is the equivalent of a US size and as far as they were concerned: case closedI went online and found *** own size chartTheir chart states a is equivalent to a I sent a copy of the chart to Poshmark asking them again for a refundI did not believe the seller misrepresented the shoe size on purpose, however the shoe size was misrepresented an I own a pair of secondhand shoes that cost $** that I cannot wearAs far as Poshmark's response goes once I sent the *** shoe size chart, well, there wasn't oneThey continue to ignore meI sent in a new query about returning the shoes and they stated that a
Poshmark allowed a buyer to return an item they purchased from me, the seller, going against their no returns policyThe buyer used measurements to state the measurements I listed in my sale were incorrect due to fitI submitted my pics to Poshmark showing my pics with exact measurements that proved my listing was accurate and correctThey refunded the buyer and never responded to me like they stated they wouldI lost the money I had earned and the time I put into Poshmark salesI have a star seller rating and perfect business resputation on Poshmark but I received extremely degrading and poor customer service resolutionI dont think anyone truly investigated the case or they would have seen my legal proofWhen staying I would be filing a report with Revdex.com, they ent a generic email to me without resolutionI also told them that I had video of me opening the package the buyer returned to me and it showed salt/sugar on the jacketThey did not respond to that either
I purchased a pair of jeans through PoshmarkThe pictures looked like they were in great conditionWhen I received the jeans, they had holes in the crotchI have contacted Poshmark twice through emails about a refundI've only gotten the automated response email backI just want my money back and for them to stop scamming people
I ordered a product from postmark online consignment item - a coach walletI never recieved iti have several e mail contacts with just auto responses telling me to cancel through their site which I cannot get tothey already took the money out of my accountno phone number to call them or any direct contact to speak to someone*** ***item number ***thank you
The seller misrepresented the size of earrings on the Poshmarks websiteGranted I asked for more details and did not get an answer and decided I might loose the purchase opportunity so presented an offer to purchase these earrings for $and it was accepted by the sellerThe credit card I had stored on the website had been cancelled and I had to use another credit card when purchasing.This caused the website to charge me $instead of $When this occurred I immediately contacted the seller twice to express my concerns about the website charging me more than the accepted priceThe seller never answered my emails again so I contacted Poshmark.com and was told that I could reject the order when received if there was no resolution but I should contact the seller which I did twiceWhen the earrings arrived and they were 1/of the size pictured, I rejected the order due to the price and the sizeI was then given a $credit by Poshmark.com and told I was not allowed t
Order #***I sold a pair of *** shoes, the buyer after a whole day of owning them reported them as not described, despite me providing photos to poshmark I sent them in condition as described poshmark allowed the return of the shoes and advised me if the shoes are not in the condition I sent I need to report when I receive themAs soon as I received them I reported them as not described with a ton of pictures to compare how I sent them and how I received them and they denied my claim and now im at the loss of shoes and no moneyI was sent back damaged worn shoes, not the shoes I sent to the buyerBuyer was also new and poshmark does not care and always side with buyers and screws over seller
I was searching for new customers by finding products we sell on Poshmark and coping their user name to products we sell nearly exactly or exactly as we sell and I have made sales by doing thisHowever when I did this with a user by the name of *** I received a distraught reply and I replied back to cover her response as I did not know it would be deletedI have numerous bullying incidents from this user to use her instagram followers as a means to boast the online bullyingI have reached out to Poshmark numerous times to seek protection with little to no resultsI am using this method to report publically the incident and to seek that her account be hidden from public view until she is willing to delete the post which is a screen shot of happening between her and I prior to deletionI am asking Poshmark to take this bullying seriously and to hammer out strict warnings and bansOtherwise to say you do not tollerate online bullying is no use you have to have strict fol