PNC Financial Services Group, Inc.

February 2, 2015Dear Ms***,PNC Bank has worked directly with the customer to resolve her concern. Please contact me if you have any questions regarding this matter.Sincerely,*** ***OfficerExecutive Client RelationsEnterprise Escalation Group

I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***

July 30, 2015Dear Ms***PNC Bank, N.Aresponded to Ms*** on July 28, via written correspondence and considers this matter addressed.Sincerely,Lisa ***Executive Client Relations

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
*** *** response said they did not have written authorization
from me to respond to the Revdex.com. So I have now submitted that authorization form. In the months of their investigation, PNC Bank has never given me a written response to any of my questions
Regards,
*** ***

To Whom It May Concern,
PNC Bank received the complaint for Mr*** on October 20, We have evaluated the information and spoke to client to address his concernsWe do not have written authorization from Mr*** to respond to your officeShould you have any further
questions, please feel free to contact me at ###-###-####
Sincerely,
*** ***
Executive Client Relations
PNC Bank

2-10-JMEPNC Bank has responded directly to this customer via telephone conversation on 2-10-and addressed the customers concerns

Dear Ms. ***To Whom It May Concern Executive Client Relations for PNC Bank, National Association received *** ***'s issue for review and response on January 8, 2015. We have spoken to the client to address her concerns on January 14, 2015 regarding
the level of service received from our *** *** and *** *** Branch's. PNC Bank takes customer feedback very seriouslyDue to employee confidentiality, we cannot discuss details surrounding our follow up, however we can assure you that it has been escalated to the appropriate levels of managementWith the conclusion of our conversation, we consider the issue to be addressed and apologize for any frustration Ms*** experienced with PNC Bank. If I can be of further assistance, please contact me toll-free at ###-###-####, extension ###-###-####. Sincerely, *** ***Executive Client Relations OfficerEnterprise Escalation Group

To Whom It May Concern,
PNC Bank received the complaint for MrRuttgers on October 08, We have evaluated the information and spoke to client to address her concernsWe do not have written authorization from Mr*** to respond to your officeShould you have any further
questions, please feel free to contact me at ###-###-####
Sincerely,
*** ***
Executive Client Relations
PNC Bank

April 9, 2015On April 8, 2015, I spoke with *** *** and the issue was addressed to her satisfaction.Thank you,
*** ***Executive Client Relations OfficerPNC Bank***

On Mon, Jan 12, at 2:PM, wrote:PNC has responded directly, by mail, to *** *** case# *** No release was provided.*** *** Bank Officer Executive Client Relations Enterprise Escalation Group

November 13,
","sans-serif">To Whom It May Concern:
This letter is written in response
to your correspondence regarding Ms*** ***PNC provided a written response to Ms
*** and provided resolution to the
concerns expressed in Revdex.com Case # ***The Revdex.com did not provide a signed
authorization form with the Revdex.com Complaint
Sincerely,
*** * ***
Officer / Customer Relations
Manager
Executive Client Relations

PNC Bank has worked directly with the customer to provide a resolution to her concern. I spoke with the customer this afternoon and this issue is resolved.Please feel free to contact me if you have any questions regarding this matter.Sincerely,*** ***OfficerExecutive Client
RelationsEnterprise Escalation Group

PNC Bank has contacted Mr*** and we were able to resolve this issue with him by refunding the overdraft fees he was concerned about.*** 04/09/

To Whom It May Concern:As PNC Bank has not received a written authorization to discuss this matter with any third parties, please be aware we have evaluated the information and mailed our response directly to our client.Sincerely,*** ***

PNC responded to Mr*** on April 7, 2015,and addressed his questions.We consider the matter resolvedThank you- *** 04/09/

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I don't need anything from PNC, just won't utilize them ever again
Regards,
*** ***

To Whom It May Concern, PNC Bank received the complaint for Mr*** on January 5, We have evaluated the information and spoke to client to address his concernsWe do not have written authorization from Mr. *** to respond to your officeShould you have any further questions,
please feel free to contact me at ###-###-####.Sincerely, *** ***Executive Client RelationsPNC Bank

To Whom It May Concern:
This letter is written in response to your correspondence regarding Ms*** ***. PNC is working directly with Ms*** to provide resolution to the concerns expressed in Revdex.com Case # ***The Revdex.com did not provide a signed authorization form with the
Revdex.com Complaint.
Sincerely,
*** ***
Executive Client Relations
PNC Bank

To Whom It May Concern:We have not received a signed authorization from our customer to discuss this matter with a third party. PNC Bank has addressed this concern in writing with our customer as of March 4, 2015.GPS 3/4/

PNC is working directly with the customer regarding this matter