PNC Financial Services Group, Inc.

To Whom It May Concern,PNC Bank received the complaint. We have evaluated the information and spoke to client to address his concerns. We do not have written authorization from your office. Should you have any further questions, please feel free to contact me at ###-###-####.Sincerely,[redacted]...

[redacted]Executive Client RelationsPNC Bank

To Whom It May Concern, PNC Bank received the complaint for Mr. [redacted] on December 18, 2014. We have evaluated the information and spoke to client to address his concerns. We do not have written authorization from Mr. [redacted] to respond to your office. Should you have any further questions,...

please feel free to contact me at ###-###-####.Sincerely, [redacted]Executive Client RelationsPNC Bank

I have contacted the customer and the complaint was resolved on March 26, 2015.

I believe that PNC has satisfactorily resolved...

this situation from  their end.  However, it is my recommendation that the Revdex.com investigate [redacted] and [redacted] and their conduct. It is my belief that those two companies work together to steal money from their customers. I am highly intelligent and recognize these attempts, and I will fight for what is right, but there are many who don't know how  to proceed and never report this theft. A large utility corporation stich add comed can't be allowed to think they can steal from their customers and MUST be shown that this will not be tolerated or allowed.  I have reviewed the response made by PNC in reference to complaint ID [redacted], and find that this resolution is satisfactory to me for PNC, but not for [redacted] or [redacted]. 
Regards,
[redacted]

To Whom It May Concern,
I received confirmation from Mr. [redacted] today that he did receive the direct deposit last night at his financial instituation.
Issue Resolved [redacted] October 21, 2014.
[redacted]
Executive Client Relations Officer
Enterprise Escalation Group

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
As of 11/16/14, I have not heard from PNC Bank, and would give them permission to correspond with Revdex.com.
Regards,
[redacted]

On Sun, Feb 15, 2015 at 1:45 PM, [redacted]> wrote:The customer's issue was resolved on 2-11-2015 [redacted]Assistant Vice PresidentExecutive Client Relations Enterprise Escalation Group

PNC is responding directly to the customer regarding  her concern.

Revdex.com:
I spoke with Mr. [redacted] on Oct. 16, 2014 and PNC has refunded all of my monies they had taken from my account under the disingenious
"maintenance fees & paper statement fees". 
So, the financial portion has been satisfactory.  The Revdex.com was helpful and I express my gratitude for your prompt response.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

On Mon, Nov 24, 2014 at 8:06 AM, <[redacted]> wrote:
Please update your files to show these complaints as closed and answered. 
#[redacted] - [redacted] --  no authorization on file.  response letter sent to customer on 11-17-2014.

RE: Revdex.com Complaint ID: [redacted]PNC Mortgage does not have a signed, written authorization from the mortgagor allowing us to release loan information to you. Therefore, we will research your inquiry and provide our response directly to the mortgagor. If you receive a signed authorization from...

this mortgagor, you may fax it to our Customer Service department at [redacted].Sincerely, [redacted]Consultant IEnterprise Escalation GroupIn support of MortgagePNC Bank

11-4-14  PNC has responded directly to the customer via written letter sent on 11-4-14

PNC Bank received the complaint for Ms. [redacted] on October 23, 2014. We have evaluated the information and spoke to client to address his concerns.  Mr. Herms loan account was set up for auto-pay through CLC.  A payment was received by PNC Bank in the amount of $610.00 on...

October 10, 2014.  Due to the account beind paid in full, the payment was returned to CLC on October 20, 2014.  CLC confirmed they returned the funds to Mr. [redacted] by way of ACH on October 24, 2014.  Should you have any further questions, please feel free to contact me at ###-###-####.
Sincerely,
[redacted]
Executive Client Relations
PNC Bank?

PNC has responded directly to the client.  No release provided.

The customer filed a CFPB complaint.  Please close this complaint as PNC will respond to the CFPB - Regulatory.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards, [redacted]Hello,Please close complaint [redacted] as the issue has been solved. I responded in error that I do not accept their...

response, however, I see the amount credited and the reply meant I have not authorized my bank account info to be released.I am not able to undo the reply from my Revdex.com account. Thank you,[redacted]

Tell us why here...On April 15, 2015 PNC resolved the customer's transaction dispute to the customer's satisfaction.

12-11-14 [redacted] PNC has resolved this issue directly with the customer via telephone conversation on 12-1-14

Tell us why here...PNC responded to the customer on April 28, 2015 and they consider the matter resolved. Thank you. [redacted]Executive Client Relations

To Whom It May Concern, PNC Bank received the complaint for Ms. [redacted] on December 4, 2014. We have evaluated the information and spoke to client to address her concerns. We do not have written authorization from Ms. [redacted] to respond to your office. Should you have any further questions, please feel free to contact me at ###-###-####.Sincerely, [redacted]Executive Client RelationsPNC Bank