Plain Dealing Plumbing

Thank you for forwarding this matter to my attention. Please have the consumer provide the correct claim or policy number so that we may review. Sincerely, Kalinda H***Claims Escalation Analyst *** *** Drive ***, Virginia *** www.allianzassistance.com

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
They did not resolve my complaint as they insist original receipts are requiredIn my opinion that is an unreasonable expectation that people would have receipts for items that were gifts, as one of the items of mine that was stolen, and an article that a person has for a few years, as my other item was
While covered by their insurance I had $worth of items stolen and they sent me $ That is just wrong

Thank you for forwarding this matter to my attention. The claim is currently awaiting an itemized bill from the hospitalWithout this information we are unable to move forward with the claim If the consumer has additional questions, the claim department can be reached at 800-334-7525. Sincerely, Kalinda H***Claims Escalation Analyst *** *** Drive ***, Virginia *** www.allianzassistance.com

Thank you for forwarding this matter to my attention.The consumers trip interruption claim was paid as agreedThe denial notice was for the travel delay claimThe consumer has been advised of this.Sincerely,Kalinda H***Claims Escalation Analyst*** *** Drive***, Virginia
***www.allianzassistance.com

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
Anna Miller

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***The box to opt for insurance was indeed unchecked requesting no insurance to be added to the purchaseThe timely manner on which the payment is automatically charge and for it to appear in their system is flawedThe fee was charge at the time of purchase but didn't show in their system until working days later around the same time I finally receive a confirmation e-mail about the purchase.Regards,Shon Lundin

Thank you for forwarding this matter to my attentionWe apologize for any frustration the claims process may have causedAccording to the system, a check was sent out twice to the address on fileWe have also recently placed a stop payment on the latest check and updated the address to be sent to
an address in *** **Once the check is mailed the consumer should receive the tracking number via email.Regards,Kalinda H***Claims Escalation Examiner

Thank you for forwarding this matter to my attentionI apologize for any frustration the claims process may have caused.The consumer’s claim was reviewed and the Claim Department has determined that the cause of loss did not meet the terms of the insuring agreementIf the consumer disagrees with
the decision, I would encourage her to file an appealThe contact information for the Appeal Department is below:Fax: ***Email: ***Mail: *** *** ***
*** *** ***At this time I regret that we are unable to provide the consumer with a more favorable response.Sincerely,Kalinda H***Claims Escalation Examiner*** *** Drive***, Virginia ***www.allianzassistance.com

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I did not select that I wanted insurance when I purchased *** *** *** *** basketball tickets through *** I am very careful when making purchases on-line I have made purchases through *** before and have never had insurance blindly added to my ticket purchases The fact that I had to receive an email to cancel the insurance that I never purchased is corrupt business on their part A consumer should not have to take extra steps in cancelling something they did not purchase An extra fee or insurance should not be added to tickets every time a purchase is madeWhat kind of deal does Allianz Insurance have with ***? Is there corruption going on? Businesses hassle consumers all the time so consumers just give up Businesses have been making a living stealing from consumersI want a credit for the insurance I did not purchase This company should be investigated for their corrupt business practices
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
My understanding of purchasing insurance when you travel is to provide a full refund for the ticket if for any circumstances the person is not able to travelI do not see another reason why anyone would purchase insurance to fly When my son was going to be traveling, I purchased insurance because he is unable to function because of his severe *** disorder The day he was flying he was not able to even get in the car to go to the airport, his doctor had been adjusting his meds My sons doctor wrote a letter about his condition and it was faxed to AllianzHow can anyone say we cannot refund your money sorry, without providing any paperwork. I purchased insurance to be able to get a full refund just in case my son was not able to travel. I expect a FULL refund Please let me know if I need to take this complaint higher I will not stop until I get a full refund Thank You, *** ***

Thank you for bringing this matter to my attention.According to the records on file, the consumers check was returned back to our company.I would encourage the consumer to call as there are other methods in which payments can now be sent outThe Claim Department can be reached out ***.Best
regards,Kalinda H***
*** *** ***

Thank you for forwarding this matter to my attention. Our records indicate that this policy was canceled last yearI have reached out to the Customer Service Department to follow up with the consumers complaint by having the Finance Department research the refund transactionThe
consumer should be receiving an update from that Department once the research is completed Sincerely, Kalinda H***Claims Escalation Examiner Mayland Drive Richmond, Virginia www.allianzassistance.com

Thank you for forwarding this matter to my attention. Please have the consumer provide a claim or proper policy number so that we may address their concerns. Sincerely, Kalinda H***Claims Escalation Analyst Mayland Drive Richmond, Virginia www.allianzassistance.com

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Please refer to your after you purchase link on the websiteIt states to contact *** *** which we didIn addition a doctors note was reqired for her to go on the cruise since she is a dialysis patientThat letter was never received because she wasn't fit to goThe dr never signed off. I'm very unsatisfied by the way this has been handled $20,was spent for a product/vacation never received The family contacted *** *** many times saying we and she/we were unable to go If I don't receive her funds back Im in the process of contacting ABC news *** *** to investigate this matter The company is taking advantage of a lady that is ill and emptied out her entire life savings for the trip she never went on You can see my concern on this matter
Regards,
*** *** * *** ***

Thank you for forwarding this matter to my attention.Our records indicate that the consumers claim was paid on 03/28/2017.Sincerely,Kalinda H***Claims Escalation Analyst*** *** Drive***, Virginia ***www.allianzassistance.com

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***

Thank you for bringing this matter to my attention. We apologize for any frustration this has caused the consumer. I forwarded this to our Bankcard Department for review. The claim was paid in full on June 13, and then consumer should have received the payment within 5-
business days from that date.Sincerely,Brian B***Claims Escalation Examiner*** *** Drive***, Virginia ***www.allianzassistance.com

Thank you for forwarding this matter to my attentionWe apologize for any frustration the refund process may have caused the consumerAppears as though there was an error in the booking path that caused multiple charges. I have requested to have a member of management contact the consumer to
be sure the issue has been resolved and that her customer services issues are addressed.Sincerely,Kalinda H***Claims Escalation Examiner*** *** Drive***, Virginia ***www.allianzassistance.com

Revdex.com:
I have reviewed the offer and/or response
made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
It has been delayed for more than two months, and now again it was forwarded to some department to solve my issueJust as they said they would call me back or answer my email in hours, but never happenedIt is just a trick to delayI am definitely not satisfied at this solution.
Regards,
*** **