Plain Dealing Plumbing

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This is just a stall tactic! Every time the form has been submitted (including from the doctor) both pages have absolutely been submitted. Since we have been put off and put off by Allianz, we have contacted *** and they have issued a ticket in the amount of the original ticket. *** has made this good but Allianz has done nothing except come up with excuse after excuse
Regards,*** ***

*** ***
Thank you for forwarding this matter to my attention
Please have the consumer provide a claim or policy number so that we may address her concerns
Thank you,
*** ***

Thank you for forwarding this matter to my attentionWe apologize for any frustration this has caused the customerTo address the customers concerns, the insurance is offered in the booking path and with that offer there is additional informationIt states in that section that terms and
conditions apply and there are limitationsThere is also a link to review the insuring agreement prior to purchase The same insuring agreement is then emailed to the consumer along with a day satisfaction guarantee period in which the premium can be refunded in days if the terms do not meet the consumer’s needs The insurance program provided event ticket cancellation for a number of reasons. Unfortunately, one of the bands dropping out is not one which would trigger event ticket cancellation coverage. However, if the customer had to cancel due to one of the reasons outlined in their policy, they are more than welcome to contact us again to file a claim. Sincerely, Brian B***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The money has not been put backIt was not an *** card and I have asked to speak to managment and I am not allowed toI have asked to speak to billing and they will notI have turned the matter over to my bank ( which the money came from)They credited my account but it didn't come from AlianzMy bank is disputing the charges but still haven't heard back from Alianz
Regards,
*** ***

Thank you for forwarding this matter to my attentionOur records indicate that the check was sent out to the consumer last month. If the consumer has not received the check please advise and we will contact the Finance Department.Regards,Kalinda H***Claims Escalation Examiner

Thank you for directing this matter to my attentionAccording to the notes in our system, one of our agents reached out to the consumer on 12/who advised that the claim documents were sent in to a third party, thus we did not receive any claim documents for the consumerWe are under the impression that the documents will be forwarded to us by the consumer.Regards,Kalinda H***Claims Escalation Examiner

Thank you for forwarding this matter to my attention. I have forwarded the consumer’s complaint to the Customer Service Department for further investigationOnce the review is complete the consumer will be contacted for an update Sincerely, Kalinda H***Claims Escalation
Analyst *** *** Drive ***, Virginia *** www.allianzassistance.com

Thank you for bringing this matter to my attentionI have reached out to that department and a manager should be contacting the consumer very soon.Regards,Kalinda H***Claims Escalation Examiner

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I will not use their services again I felt that I was chested out of my money regardless of the facts there were not reasons listed prior to making the puchase to insure my tickets
Regards,
*** ***

Thank you for forwarding this matter to my attention. We have previously responded to the NY Revdex.com complaint.The consumer has been notified that the canceled rental agreement that includes the amount charged was needed in order to finalize the claim reviewOnce received the claim will be
finalized within to business days.Regards,Kalinda H***Claims Escalation ExaminerAllianz Assistance

Thank you for forwarding this matter to my attention. Please have the consumer provide their policy number or claim number so that we may continue our review. Sincerely, Kalinda H***Claims Escalation Analyst *** *** Drive ***, Virginia *** www.allianzassistance.com

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action.When asking the airlines to change the verification, the customer service rep managed to help me get a refund of this claim I would still like the additional fees covered as I was told it would be so the payment would only need to be for the $***.
Regards,
*** ***

Dear *** ***Thank you for forwarding the consumers concernsI have spoken with that departmentCurrently, as Mr*** benefits were terminated due to violation of the contract, Mr*** no longer has a contractual relationship with VISA benefitsSome of the most current contact dates were: 4/12/165/2/165/10/166/6/166/7/16As the consumer has been advised of the termination of benefits and the reason why, at this time, we can offer no other solution to his complaintThank you,Kalinda H***
*** *** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The details of the insurance is not provided before purchasingWhen you purchase their insurance, you receive a document that is pages long and provides of the pages describing their policyYou are not given the opportunity to opt out of this agreement if you do not agree with all the terms listedThis organization in my opinion sales are fraudulent and I refuse to do business with any company affiliated or utilizes their services
Regards,
*** ***

Thank you for forwarding this matter to my attentionWe apologize for any frustration the claims process may have caused the consumer.Our insurance, like any other insurance had terms, conditions and exclusions that impact coverageSpecifically excluded from coverage was any loss arising directly
or indirectly from an existing medical conditionThe medical documentation on file indicated that the cause of loss was due to a condition that was excluded from coverage.Regrettably, due to this reason, we finalized the consumers claim on January 11, and was not able to offer coverage for the loss.Sincerely,Kalinda H***Claims Escalation Examiner*** *** Drive***, Virginia ***www.allianzassistance.com

Dear Ms***, Thank you for bringing this matter to my attentionWe apologize for any frustration the claims process may have caused the consumer Due to inconsistencies in the claim(s) that were filed, a more thorough investigation of the claim(s) is being done and it is
still under reviewA review can take at least days and once the review is completed the consumer will be updated. Regrettably, we don’t have a more favorable decision for the consumer at this time. For up to date information, the Claim Department may be contacted at 800-334-Thank you, Kalinda H*** Claims Escalation Examiner, USA

*** *** ***Thank you for forwarding this matter to my attentionWe apologize for any frustration the cancelation process may have caused the consumerThe premium is only refundable within days of purchaseThis information was included in the confirmation that was sent to the consumer.I
regret that we are unable to provide a more favorable response at this timeSincerely,*** ***Claims Escalation AnalystMayland DriveRichmond, Virginia 23233www.allianzassistance.com

Thank you for directing this matter to my attention.Our records indicate that this claim was paid on January 27,2018.If the consumer has any concerns regarding this, I would encourage her to contact the Claim Department at ***Best regards,Kalinda H***
*** *** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***