I was in walmart and to make a long story short....I was paying for my items at self check out and used one my cards and proceeded to use my debit card for the rest of the purchase....the lady then walked over there and began yellingI kept paying for my stuff because I knew I was not doing anything wrongWell my usaa card was declined because I swiped it instead of putting it through the chip readerSo then I began to insert the card the correct way and the walmart employee snatched my card out of my hand striking me my hand as she does soI then took my card back and asked her who gives her the right to take my personal items and what she done was assault meShe said I cant do a split purchase because the register will lock upI said maam thats not true I always come hereAnd I called a manager and she picked up her personal cell phone and called a unknown man who did not work in the store.....he walked inside the store from outside and she began speaking to him and pointing at me and my mother as she was talkingWe then told the manager we felt threatenedThe manager said she would walk us outside and as she did the male followed and got in a red car as we got in our carI know all of this is against company policyThis lady humiliated, embarrassed, assaulted, and made me feel threatenedAnd she discriminated against me as wellI have had to report this woman for her attitude before to same manager and I feel like she retaliated against me
During my shopping trip yesterday August 2, 2018, I was walking near the end of the soda aisle when a customer dropped a liter bottle of soda on the floorThe bottle spun several times all the way down the aisle, bouncing off of my foot that I just had surgery on in MayI am fine, however what amazed me is that neither of the two stock personnel in the aisle asked anyone including myself if they were ok
Walmart Pharmacy 10- I suffer with bouts of chronic pain that can totally incapacitate meI never know when it's going to happen but in this case, it had been for about weeks Because I am not a fan of synthetic prescription drugs that will ultimately damage vital organs, I prefer and choose alternatives including but not limited to topical methods Approximately 10/17/2017, I called the automated pharmacy for my 3rd and last refill on my *** Patches and received a confirmation that I could pick them up 10/18/When I arrived at the Pharmacy I was told that they attempted to reach me to inform me that they did not have the *** Patches in stock The (1st) young lady was very pleasant and asked me for a telephone number to reach me She assured me they would have them by 10/19/and apologized for the inconvenience I assured her it wasn't her fault and I would arrange to come back the following day As I was leaving the store, my phone rang and it was the Pharmacy I called back when I got to the car and was placed on hold I went back to the Pharmacywas still on holdand asked if they were trying to reach mehopeful that perhaps they made a mistake and that they did in fact have my *** Patches I was informed that they just wanted to let me know that the *** Patches were not in stock Thereafter, several hours later, I kept receiving calls from the same number
I returned to the Pharmacy the following day on 10/19/and when I was about to pay (another) the young lady pulled my prescription and I was about to pay UNTIL she opened the package I have filled this same prescription other times and this young lady attempted to give me pack when the script is for She went as far as to involve the Pharmacist who also said I was only entitled to pack of I explained several times that the last time I picked up my script it was packs They both suggested that this was my first script until I showed them receipts from previous purchases 7/2/AND 9/27/ The (2nd) young lady had a very unsympathetic "oh well" attitude and attempted to ring up the order by taking the coupon I had in my hand to according to her put it in the system The Pharmacist suggested I return to my PCP for a different script which is ridiculous I only had pack of the Flector Patches left from the script I filled on 9/27/and I needed them badly More importantly, I had other refill left on this script I was disappointed and felt disrespected
I bought the boat set for around $with 25% discount on June 15, The store was closing so the sales were final as they saidSo I didn't keep the receipt but I made a big mistakeToday (July 6) about three weeks after I bought the boat set, I opened it with my year old daughterWe were both shocked to find the item was a used one, it's dirty with mud, animal hair and CUT HOLES! The oars were missing, tooThis is the most ridiculous shopping experience I've ever encounter in my life (I am years old), and it's happening in the U.S.A! Now the store is permanently closed, I therefore took it to near by walmart stores, but they wouldn't return or exchange because they don't carry that itemI contacted the coporation's customer service, she adviced me to try more stores to get exchange or returnTo me this is extremely upsetting that Wal-Mart resell an returned item and didn't even check the contentThe item is actually sealed and resold as a NEW ITEM! It's very unbelievable to me
CSM Windy- Very unprofessional She called me GHETTO and told me she has degrees and to go to another walmartI guess it must have been the way I was dress she assumed that I was trashThat is how she treated me and made me feel She seemed all too proud to call Sam the assistant manager and tell him very ignorantly about the situation This comes off as a person who seems very comfortable in her positionI called the store and spoke with Sam , I could hear her laughing in the background I have never been in a situation like thisI will be posting this matter all over social media along with the store location and CSM namesNo one should have to go through this She should be reprimanded for her actions Walmart is all about the customerNOT LIKELY
WALMART
L St, Omaha, NE
HORRIBLE CSM WINDY
ASSISTANT MANAGER SAM
I was sold a $broken tv with mismatched serial numbers at WalmartThey then refused to exchange or refund my purchase
Walmart: Chastain Meadows Pkwy, Marietta, Ga
St#
I purchased an LG tv from Walmart on Chastain Meadows in Marietta,Ga on 5-9- When I got home, I excitedly un-boxed the tv only to discover that it was brokenFrustrated, I made my way back to the store to ask for a tv that was not brokenThey said that the sticker did not match the model and serial numberI calmly explained that I did not change the tv in the boxI went straight home and opened it, and when I discovered that it was broken, I returned to the storeEventually, the customer service representative offered me my money back, but I told her that I only wanted the tv that I originally paid for She sent me to the electronic department for pick upThe manager came out, very rudely, with no name tag and refused to replace the tv or give me my money backHis name is *** with as
6/bought about a dozen items at Walmart on Battleground Upon looking at receipt when got home, items were charged twice
On 6/10/was charged twice for items To have a papertrail, I emailed Walmart.com which is suppose to help, at least or times Get a response that someone will contact in THREE days FINALLY on 6/Miranda left a message on my cellphone she was manager and to call her When I have, no return callIf I stole anything from this place I'd be in jail, the fact that I was overcharged is stealing Cashier couldn't pay attention to a dozen items to bother to ring up properly and no one at Walmart.com or walmart cares I want my money ready for me It is bad enough I have to use my gas and time to come back and get a refund, I will not stand in some long line I am prone to vertigo and just will not do it I did nothing wrong They not only overcharged me but have not bothered to make this right since
I purchased a replacement cell phone from Walmart for a previous failed device and the warranty was not added as discussed with DeptCashier
I purchased a replacement cell phone from Walmart for a previous failed device and the warranty was not added as discussed with DeptCashierThis device which is a ZTE Prestige was damaged while saving a neighbors child from being hit by a vehicle in the streetThe phone dropped and was run overI discovered that the the Asurion Protection Plan was not added as discussed with Electronics DeptSpecialist Jeremy at time of phone purchase which was June 9, On Sep 18, I spoke to a Live Chat agent who I explained the situation and that I was willing to buy a plan if it could not be honored because I was under the belief that it was in the receipt bar code or logged from the purchase dateI did not scrutinize the price for what was not addedThe Live Chat agent assured me that he would add the plan at no cost for the inconvenience
Purchased glasses in June, both lenses devolved magic cracksWarrantied onceThey refuse to take care of the issue @hand
Ordered prescription glasses 4/28/the lenses were warrantied in JuneFor the exact same issue I'm having nowHence not fixing the problem only putting a bandaid on the problem long enough to claim stupid and that they cannot help fix my cracking issueThe crack itself is not from misuseIt's clear by the fact they have been warrantied alreadyI was in Walmart about weeks ago to have the lenses warrantied again and they started the processes and had to stop because she said she was in the middle of a remodel and couldn't help meAnd that I needed to go to another Walmart store to have the warranty taken care ofI go to another Walmart store and they look at me like I'm crazy and say they can't warranty anythingso I don't have time to play Walmart's run around game but I need resolve to this issue immediatelyThis is not what I paid for
I went to the location on Bowman to purchase some juice for my daughter I walked out of the store without them and realized two hours after I got home It was late so I decided to call Wal-Mart to let them know what happened I told them I left the juice and the receipt was in the bag with the juice I was told to come back the next day in order to speak with a manager
When I got there I spoke with Phyllis who was standing outside I told her what happened and she went and got a manager I explained what happened to her I can't remember her name They were able to assist me and I was able to get the juice I was very impressed by their awesome customer service and willingness to help me for something that was clearly my fault Not all Wal-Mart experiences are bad and I want to be able to share this story with others If you are nice and kind with your request trust me they will be willing to work with you in getting any issues you may have resolved
walmart auto center replaced my flat tire with a different brand and warranty than originally purchased.says it sells original tire once a year
walmart#02816, 5630w touhy ave,niles, IL I had a flat tire that was in road hazard warranty from walmartoriginal tire was DUNLOP 225/50R 17/SL SIGNATURE with a mile warranty from manufacturewalmart auto center replaced me with a tire thats totally a different brand with a different manufacture warrantythey replaced me with DOUGLAS PERFORMANCE 225/50R 94V that has a manufacture warranty of the sole reason for buying my original tire was manufacture warranty and walmart didnt replace me with my original tire.walmart auto center says the original tire only sells once a year and that too they dont have stock no where in the usa as of nowi went to another walmart autocenter in louisville, KY to see if the autocenter can help me out with this issuethey dont accept this poor walmart service as a walmart issue but a p
Every time I go into ANY Walmart, in ANY state, there are rude, unhelpful employees I have pretty much stopped shopping at Walmart However, my daughter's graphing calculator was stolen from her backpack (which was foolishly left in her car) and Walmart on San Jose Blvdin Jacksonville claimed to have one at a great price! Walmart.com advertised a Texas Instrument TI-Plus CE Graphing Calculator (coral color) on sale for $at the Walmart location XXXXX San Jose BlvdThe website advertised it in stockWhen my daughter and I arrived, an employee told us that a lot of people had come asking about it, but they did not have any in stock for $They had the calculator in black, but it was not on saleI asked if they could give a raincheck since the website did not specify that the item was clearance or limited in any wayHe sent us to customer service, where Michelle looked at the advertisement and told us she could override the price and give us the sale price, since that was what was advertisedWe had the associate (***) get us the product from the back storeroomWhen we arrived at customer service a second time, Michelle told us that she could no longer override the sale without a managerThe co-manager, Lori, would not override the saleWe also spoke with the manager, Scott Snodsmith, who also would not help usAll we wanted was the advertised product for the price advertisedNobody at Walmart could answer why they didn't have that productHowever, they did offer to sell us the higher priced item for the higher priceEven that price was not correctIt was shown as $on the shelf tag, but rang for $at the registerWe opted not to buy from WalmartI believe this company is engaged in bait and switch tactics In addition, the employees were very quick to insinuate that I was not telling the truth The customer service manager (Tricia) first glanced quickly at the screen shot of the advertised product and told us we were looking in the wrong location When I pointed out that the address was the Walmart at her location, she said that her app showed a different price and people sometimes hack the website if it's accessed through Google Really? This is your answer? The store manager told us that maybe the product wasn't in stock because they only had one and someone stole it Again, really? Not one of the "managers" who are supposed to be there for customer service was actually helpful In fact, Lori and Scott (the manager and co-manager) were downright rude Maybe they are used to condescending to your customer base, but I don't have to shop at Walmart and certainly have other choices nearby
I have worked for your company and I am very did satisfied how things are handled at store in Springfield no I was let go for a mistake on your part I had took a personal leave didn't know I had got denied I called personal to Ask they said I got denied I was told to talk to the store manager tell her I was denied I needed this time off I have been through a divorce and could not function long story short I talked to *** *** told her I got denied what should I do from there she told me to talk to *** my supervisor as to when I wouldBe back I was not told those days off would count against me!!!!! So I got fired!! I also had no calls that is a lie! I always called in always u need to che k the computers BC I never had no call no show I'm very upset with this company I have no income now going through divorce with aChild put yourself in my shoes store is a joke of a friendly caring staff they act as if they care about u and they don't at all!! It is the messiest store in Springfield mo maybe u should talk to them about that to
second complaint about a TV that was purchased in nov and how they are handling my issue
I have issued complaints about the service provided the first was number XXXXXXXX now having called them again to have this TV fixed I was on hold for another until I hung up the phone and called them back again on hold for minutes until they finally found someone to talk to me again saying they are sending a second tech out to service my TV took a days vacation last time to have a tech not fix my TV, be in my home for and a half hours and put all the original parts back in it now they want me to wait again and take another days vacation to have another tech come out and look at it again? so now I am going to be out days vacation to have a TV fixed on top of a couple Hours on the phone waiting on hold because they did not want to help me that is uncalled for
Walmart Pharmacy is my pharmacy of choice and have been getting my prescriptions filled at the Metairie, LA XXXXX location for years On Friday January 6, I went in to update insurance information and to get a prescription filled that had been called in by my physician *** waited on me initially I did not have my new card so she wrote down the info she needed and I told her I would step aside while I contact my insurance carrier Once the info was received another associate had opened the 2nd booth and I proceeded to allow her to wait on me *** was very rude from our initial contact She was having trouble putting the info in and kept asking me to repeat it I offered to give her the paper as I did not have my glasses and I may not be reading it incorrectly She very rudely stated that she could not see the info without even looking at it I then asked if she would like it faxed to them as the insurance web page was giving me that option She very rudely advised that it would be too small I advised that it would not be the size that was on the smart phone and it would be much larger she again advised very rudely that I could do what I want At that point I asked *** was she having a bad day? She asked "why you wanna know" I advised that because you are being quite rude She then advised and I quote "If I am so rude then let some body else help you" and walked off and left me standing there She proceeded to talk to a pharmacist, *** for a period of time clearly in a rude manner and going on and on while I stood there and just watched After a period of time *** walked over and apologized for her behavior but did not offer to assist me By this time *** was free and she offered to help She was very apologetic and clearly embarrassed by the way I had been treated I provided her the same information and it went through with no problem She was an awesome example of the type of employee any business would love to represent them I am a business owner and I would never allow any of my employees to treat any *** for any reason the way I was treated by *** I felt humiliated, embarrassed, belittled, and upsetNot to mention no one addressed ***'s behavior I kept thinking what would warrant this type of behavior The only thing I could think of is because I was a black female that *** held little regards for Yes discriminated against I will be discussing this matter with *** the Pharmacy Manager on my next visit to Walmart As far as continuing to utilize the Pharmacy to get my prescriptions filled well I am not sure I guess it will depend on *** reactions
I want to share the worse it seeing, how people who work at Walmart become the most ineffective and miserable people deal with, on how the a quote as say " Customer always first" its totally a statement due to the company own employee make the store reputation look deplorable and bad, and just for the record this it not just an associates and also talking about managers tooTreating customer like nothing, does this company forget, that retail survive because there customers? because if customers don't spends they money company doesn't make money so I believe customer deserve it to be treat with respect don't matter color, race or religion because at the end its the same color and amount on the billI believe every associate in house and new hire should be well train to work with customers, and also Walmart or walmart.com should be stand behind their own mistake and take full responsibility for it do not blame or make your customer take the fault for itI understand that you have all kind of customers but no all are the same, and the company cannot make every individual equally, so if you really care for your customer demonstrate with respect and appreciation those values that your quote saying, because doing the right thing doesn't mean allow every to pass but just to view and listen every issue
I purchased this to test out T-Mobile service in my area at WalmartThis was sold as a month to month service where I thought service would stop working after daysI just received a past due bill for $for service last monthI didn't know the service would keep going and going, this was purchased for a trial and thought it would stop after days unless I purchased more serviceI called in to have the charge removed and the line cancelledThey mentioned they would cancel service and send a final bill - I used the service about times within the first few days then tossed the SIM card as service was horribleI expected a credit for the amount that I was billed outside the first days as I had no intent to continue service.I was told I would receive a final bill and if that wasn't paid it would go to a collection agency
Product_Or_Service: *** *** Family MObile power by T-Mob
Account_Number: XXX-XXX-XXXX
I have been here multiple times in the last year since I moved to Englewood and I rather go anywhere but hereEvery employeee I have come across is just down right rude rolls their eyes if they actually need to helpHardly anything is labeled or placed in right placeTo ask them to check price( I can easily do it myself if self check scanners were labeled in store) is like pulling teeth from a year oldToday I go there to buy formula and some outside materialsI have two cans of similac formula and two similac formula coupons you have to use as check that specifically say "per transaction" not "per visit" or "per day" I use one coupon and get one can on transaction which equals up to $and some change I use coupon that brings it down and then I want to another transaction and leader wants to tell me they can't do that cause it's against store policy? When has it been against store policy to use another coupon different price coupon for a 2nd can? I'm not trying to use coupons for one can on a separate transactionBut yet you have coupkners who do that and you let them by with it but I am not allowed to have a separate transaction for the 2nd can and coupon so I can go home I have to come back another day?then proceed to tell me I'm delusional in how to do coupons and I don't know what I'm talking about? Fo one I've been a retail manager and I've worked years as a cashier/ manager so I know how things workOn all aspects! Not one other Walmart meijer store or target that I've been too or Kroger for that matter has a problem doin multiple transactions as long as they are separate using my similac formula couponsI am not goin to go back each day if I have five different coupons for cans when I am mother and work full timeThat is completely absurd and to be treated poorlyWhen I'm not using an ebt card or wic card for that matter for formula I surely shouldn't be treated different than those who doThis location treated everyone poorly and even the store manager can'tCare enough to answer a phone call after me waiting for ten minutes to discuss issueThey need new team leads new management and definitely need training on respect of customer who pay to help keep their jobs thereTraining on payment tenders and how each coupon is differentSad that ebt and wic card holders get treated with more respect than those who actually pay for it with debit card or cashI refuse to come back to this low life store until there is something down about employees treating customers poorly
The waynesburg Walmart didn't hire me because I'm bi sexual and that I have a criminal background in wvThey have made threats to me and called me a fg saying we won't hire you because your a homosexual
It is illogical and unwise from your side to refuse selling alcohol if the buyer shows a valid ID when somebody accompanying the buyer does not show an ID even though he looks much older than the buyerIt really makes no senseI will never shop at Walmart again and I will talk everybody I know to do the sameIt was the last drop besides the company politics in regards to small businesses and suppliersNow it is personalMost likely it won't bankrupt the company but I hope it always starts from people like me and then grows to a huge wave
I was in walmart and to make a long story short....I was paying for my items at self check out and used one my cards and proceeded to use my debit card for the rest of the purchase....the lady then walked over there and began yellingI kept paying for my stuff because I knew I was not doing anything wrongWell my usaa card was declined because I swiped it instead of putting it through the chip readerSo then I began to insert the card the correct way and the walmart employee snatched my card out of my hand striking me my hand as she does soI then took my card back and asked her who gives her the right to take my personal items and what she done was assault meShe said I cant do a split purchase because the register will lock upI said maam thats not true I always come hereAnd I called a manager and she picked up her personal cell phone and called a unknown man who did not work in the store.....he walked inside the store from outside and she began speaking to him and pointing at me and my mother as she was talkingWe then told the manager we felt threatenedThe manager said she would walk us outside and as she did the male followed and got in a red car as we got in our carI know all of this is against company policyThis lady humiliated, embarrassed, assaulted, and made me feel threatenedAnd she discriminated against me as wellI have had to report this woman for her attitude before to same manager and I feel like she retaliated against me
During my shopping trip yesterday August 2, 2018, I was walking near the end of the soda aisle when a customer dropped a liter bottle of soda on the floorThe bottle spun several times all the way down the aisle, bouncing off of my foot that I just had surgery on in MayI am fine, however what amazed me is that neither of the two stock personnel in the aisle asked anyone including myself if they were ok
Walmart Pharmacy 10- I suffer with bouts of chronic pain that can totally incapacitate meI never know when it's going to happen but in this case, it had been for about weeks Because I am not a fan of synthetic prescription drugs that will ultimately damage vital organs, I prefer and choose alternatives including but not limited to topical methods Approximately 10/17/2017, I called the automated pharmacy for my 3rd and last refill on my *** Patches and received a confirmation that I could pick them up 10/18/When I arrived at the Pharmacy I was told that they attempted to reach me to inform me that they did not have the *** Patches in stock The (1st) young lady was very pleasant and asked me for a telephone number to reach me She assured me they would have them by 10/19/and apologized for the inconvenience I assured her it wasn't her fault and I would arrange to come back the following day As I was leaving the store, my phone rang and it was the Pharmacy I called back when I got to the car and was placed on hold I went back to the Pharmacywas still on holdand asked if they were trying to reach mehopeful that perhaps they made a mistake and that they did in fact have my *** Patches I was informed that they just wanted to let me know that the *** Patches were not in stock Thereafter, several hours later, I kept receiving calls from the same number
I returned to the Pharmacy the following day on 10/19/and when I was about to pay (another) the young lady pulled my prescription and I was about to pay UNTIL she opened the package I have filled this same prescription other times and this young lady attempted to give me pack when the script is for She went as far as to involve the Pharmacist who also said I was only entitled to pack of I explained several times that the last time I picked up my script it was packs They both suggested that this was my first script until I showed them receipts from previous purchases 7/2/AND 9/27/ The (2nd) young lady had a very unsympathetic "oh well" attitude and attempted to ring up the order by taking the coupon I had in my hand to according to her put it in the system The Pharmacist suggested I return to my PCP for a different script which is ridiculous I only had pack of the Flector Patches left from the script I filled on 9/27/and I needed them badly More importantly, I had other refill left on this script I was disappointed and felt disrespected
I bought the boat set for around $with 25% discount on June 15, The store was closing so the sales were final as they saidSo I didn't keep the receipt but I made a big mistakeToday (July 6) about three weeks after I bought the boat set, I opened it with my year old daughterWe were both shocked to find the item was a used one, it's dirty with mud, animal hair and CUT HOLES! The oars were missing, tooThis is the most ridiculous shopping experience I've ever encounter in my life (I am years old), and it's happening in the U.S.A! Now the store is permanently closed, I therefore took it to near by walmart stores, but they wouldn't return or exchange because they don't carry that itemI contacted the coporation's customer service, she adviced me to try more stores to get exchange or returnTo me this is extremely upsetting that Wal-Mart resell an returned item and didn't even check the contentThe item is actually sealed and resold as a NEW ITEM! It's very unbelievable to me
CSM Windy- Very unprofessional She called me GHETTO and told me she has degrees and to go to another walmartI guess it must have been the way I was dress she assumed that I was trashThat is how she treated me and made me feel She seemed all too proud to call Sam the assistant manager and tell him very ignorantly about the situation This comes off as a person who seems very comfortable in her positionI called the store and spoke with Sam , I could hear her laughing in the background I have never been in a situation like thisI will be posting this matter all over social media along with the store location and CSM namesNo one should have to go through this She should be reprimanded for her actions Walmart is all about the customerNOT LIKELY
WALMART
L St, Omaha, NE
HORRIBLE CSM WINDY
ASSISTANT MANAGER SAM
I was sold a $broken tv with mismatched serial numbers at WalmartThey then refused to exchange or refund my purchase
s
Walmart: Chastain Meadows Pkwy, Marietta, Ga
St#
I purchased an LG tv from Walmart on Chastain Meadows in Marietta,Ga on 5-9- When I got home, I excitedly un-boxed the tv only to discover that it was brokenFrustrated, I made my way back to the store to ask for a tv that was not brokenThey said that the sticker did not match the model and serial numberI calmly explained that I did not change the tv in the boxI went straight home and opened it, and when I discovered that it was broken, I returned to the storeEventually, the customer service representative offered me my money back, but I told her that I only wanted the tv that I originally paid for She sent me to the electronic department for pick upThe manager came out, very rudely, with no name tag and refused to replace the tv or give me my money backHis name is *** with a
6/bought about a dozen items at Walmart on Battleground Upon looking at receipt when got home, items were charged twice
On 6/10/was charged twice for items To have a papertrail, I emailed Walmart.com which is suppose to help, at least or times Get a response that someone will contact in THREE days FINALLY on 6/Miranda left a message on my cellphone she was manager and to call her When I have, no return callIf I stole anything from this place I'd be in jail, the fact that I was overcharged is stealing Cashier couldn't pay attention to a dozen items to bother to ring up properly and no one at Walmart.com or walmart cares I want my money ready for me It is bad enough I have to use my gas and time to come back and get a refund, I will not stand in some long line I am prone to vertigo and just will not do it I did nothing wrong They not only overcharged me but have not bothered to make this right since
I purchased a replacement cell phone from Walmart for a previous failed device and the warranty was not added as discussed with DeptCashier
I purchased a replacement cell phone from Walmart for a previous failed device and the warranty was not added as discussed with DeptCashierThis device which is a ZTE Prestige was damaged while saving a neighbors child from being hit by a vehicle in the streetThe phone dropped and was run overI discovered that the the Asurion Protection Plan was not added as discussed with Electronics DeptSpecialist Jeremy at time of phone purchase which was June 9, On Sep 18, I spoke to a Live Chat agent who I explained the situation and that I was willing to buy a plan if it could not be honored because I was under the belief that it was in the receipt bar code or logged from the purchase dateI did not scrutinize the price for what was not addedThe Live Chat agent assured me that he would add the plan at no cost for the inconvenience
Purchased glasses in June, both lenses devolved magic cracksWarrantied onceThey refuse to take care of the issue @hand
Ordered prescription glasses 4/28/the lenses were warrantied in JuneFor the exact same issue I'm having nowHence not fixing the problem only putting a bandaid on the problem long enough to claim stupid and that they cannot help fix my cracking issueThe crack itself is not from misuseIt's clear by the fact they have been warrantied alreadyI was in Walmart about weeks ago to have the lenses warrantied again and they started the processes and had to stop because she said she was in the middle of a remodel and couldn't help meAnd that I needed to go to another Walmart store to have the warranty taken care ofI go to another Walmart store and they look at me like I'm crazy and say they can't warranty anythingso I don't have time to play Walmart's run around game but I need resolve to this issue immediatelyThis is not what I paid for
I went to the location on Bowman to purchase some juice for my daughter I walked out of the store without them and realized two hours after I got home It was late so I decided to call Wal-Mart to let them know what happened I told them I left the juice and the receipt was in the bag with the juice I was told to come back the next day in order to speak with a manager
When I got there I spoke with Phyllis who was standing outside I told her what happened and she went and got a manager I explained what happened to her I can't remember her name They were able to assist me and I was able to get the juice I was very impressed by their awesome customer service and willingness to help me for something that was clearly my fault Not all Wal-Mart experiences are bad and I want to be able to share this story with others If you are nice and kind with your request trust me they will be willing to work with you in getting any issues you may have resolved
walmart auto center replaced my flat tire with a different brand and warranty than originally purchased.says it sells original tire once a year
walmart#02816, 5630w touhy ave,niles, IL I had a flat tire that was in road hazard warranty from walmartoriginal tire was DUNLOP 225/50R 17/SL SIGNATURE with a mile warranty from manufacturewalmart auto center replaced me with a tire thats totally a different brand with a different manufacture warrantythey replaced me with DOUGLAS PERFORMANCE 225/50R 94V that has a manufacture warranty of the sole reason for buying my original tire was manufacture warranty and walmart didnt replace me with my original tire.walmart auto center says the original tire only sells once a year and that too they dont have stock no where in the usa as of nowi went to another walmart autocenter in louisville, KY to see if the autocenter can help me out with this issuethey dont accept this poor walmart service as a walmart issue but a p
Every time I go into ANY Walmart, in ANY state, there are rude, unhelpful employees I have pretty much stopped shopping at Walmart However, my daughter's graphing calculator was stolen from her backpack (which was foolishly left in her car) and Walmart on San Jose Blvdin Jacksonville claimed to have one at a great price! Walmart.com advertised a Texas Instrument TI-Plus CE Graphing Calculator (coral color) on sale for $at the Walmart location XXXXX San Jose BlvdThe website advertised it in stockWhen my daughter and I arrived, an employee told us that a lot of people had come asking about it, but they did not have any in stock for $They had the calculator in black, but it was not on saleI asked if they could give a raincheck since the website did not specify that the item was clearance or limited in any wayHe sent us to customer service, where Michelle looked at the advertisement and told us she could override the price and give us the sale price, since that was what was advertisedWe had the associate (***) get us the product from the back storeroomWhen we arrived at customer service a second time, Michelle told us that she could no longer override the sale without a managerThe co-manager, Lori, would not override the saleWe also spoke with the manager, Scott Snodsmith, who also would not help usAll we wanted was the advertised product for the price advertisedNobody at Walmart could answer why they didn't have that productHowever, they did offer to sell us the higher priced item for the higher priceEven that price was not correctIt was shown as $on the shelf tag, but rang for $at the registerWe opted not to buy from WalmartI believe this company is engaged in bait and switch tactics In addition, the employees were very quick to insinuate that I was not telling the truth The customer service manager (Tricia) first glanced quickly at the screen shot of the advertised product and told us we were looking in the wrong location When I pointed out that the address was the Walmart at her location, she said that her app showed a different price and people sometimes hack the website if it's accessed through Google Really? This is your answer? The store manager told us that maybe the product wasn't in stock because they only had one and someone stole it Again, really? Not one of the "managers" who are supposed to be there for customer service was actually helpful In fact, Lori and Scott (the manager and co-manager) were downright rude Maybe they are used to condescending to your customer base, but I don't have to shop at Walmart and certainly have other choices nearby
I have worked for your company and I am very did satisfied how things are handled at store in Springfield no I was let go for a mistake on your part I had took a personal leave didn't know I had got denied I called personal to Ask they said I got denied I was told to talk to the store manager tell her I was denied I needed this time off I have been through a divorce and could not function long story short I talked to *** *** told her I got denied what should I do from there she told me to talk to *** my supervisor as to when I wouldBe back I was not told those days off would count against me!!!!! So I got fired!! I also had no calls that is a lie! I always called in always u need to che k the computers BC I never had no call no show I'm very upset with this company I have no income now going through divorce with aChild put yourself in my shoes store is a joke of a friendly caring staff they act as if they care about u and they don't at all!! It is the messiest store in Springfield mo maybe u should talk to them about that to
second complaint about a TV that was purchased in nov and how they are handling my issue
I have issued complaints about the service provided the first was number XXXXXXXX now having called them again to have this TV fixed I was on hold for another until I hung up the phone and called them back again on hold for minutes until they finally found someone to talk to me again saying they are sending a second tech out to service my TV took a days vacation last time to have a tech not fix my TV, be in my home for and a half hours and put all the original parts back in it now they want me to wait again and take another days vacation to have another tech come out and look at it again? so now I am going to be out days vacation to have a TV fixed on top of a couple Hours on the phone waiting on hold because they did not want to help me that is uncalled for
Walmart Pharmacy is my pharmacy of choice and have been getting my prescriptions filled at the Metairie, LA XXXXX location for years On Friday January 6, I went in to update insurance information and to get a prescription filled that had been called in by my physician *** waited on me initially I did not have my new card so she wrote down the info she needed and I told her I would step aside while I contact my insurance carrier Once the info was received another associate had opened the 2nd booth and I proceeded to allow her to wait on me *** was very rude from our initial contact She was having trouble putting the info in and kept asking me to repeat it I offered to give her the paper as I did not have my glasses and I may not be reading it incorrectly She very rudely stated that she could not see the info without even looking at it I then asked if she would like it faxed to them as the insurance web page was giving me that option She very rudely advised that it would be too small I advised that it would not be the size that was on the smart phone and it would be much larger she again advised very rudely that I could do what I want At that point I asked *** was she having a bad day? She asked "why you wanna know" I advised that because you are being quite rude She then advised and I quote "If I am so rude then let some body else help you" and walked off and left me standing there She proceeded to talk to a pharmacist, *** for a period of time clearly in a rude manner and going on and on while I stood there and just watched After a period of time *** walked over and apologized for her behavior but did not offer to assist me By this time *** was free and she offered to help She was very apologetic and clearly embarrassed by the way I had been treated I provided her the same information and it went through with no problem She was an awesome example of the type of employee any business would love to represent them I am a business owner and I would never allow any of my employees to treat any *** for any reason the way I was treated by *** I felt humiliated, embarrassed, belittled, and upsetNot to mention no one addressed ***'s behavior I kept thinking what would warrant this type of behavior The only thing I could think of is because I was a black female that *** held little regards for Yes discriminated against I will be discussing this matter with *** the Pharmacy Manager on my next visit to Walmart As far as continuing to utilize the Pharmacy to get my prescriptions filled well I am not sure I guess it will depend on *** reactions
I want to share the worse it seeing, how people who work at Walmart become the most ineffective and miserable people deal with, on how the a quote as say " Customer always first" its totally a statement due to the company own employee make the store reputation look deplorable and bad, and just for the record this it not just an associates and also talking about managers tooTreating customer like nothing, does this company forget, that retail survive because there customers? because if customers don't spends they money company doesn't make money so I believe customer deserve it to be treat with respect don't matter color, race or religion because at the end its the same color and amount on the billI believe every associate in house and new hire should be well train to work with customers, and also Walmart or walmart.com should be stand behind their own mistake and take full responsibility for it do not blame or make your customer take the fault for itI understand that you have all kind of customers but no all are the same, and the company cannot make every individual equally, so if you really care for your customer demonstrate with respect and appreciation those values that your quote saying, because doing the right thing doesn't mean allow every to pass but just to view and listen every issue
I purchased this to test out T-Mobile service in my area at WalmartThis was sold as a month to month service where I thought service would stop working after daysI just received a past due bill for $for service last monthI didn't know the service would keep going and going, this was purchased for a trial and thought it would stop after days unless I purchased more serviceI called in to have the charge removed and the line cancelledThey mentioned they would cancel service and send a final bill - I used the service about times within the first few days then tossed the SIM card as service was horribleI expected a credit for the amount that I was billed outside the first days as I had no intent to continue service.I was told I would receive a final bill and if that wasn't paid it would go to a collection agency
Product_Or_Service: *** *** Family MObile power by T-Mob
Account_Number: XXX-XXX-XXXX
I have been here multiple times in the last year since I moved to Englewood and I rather go anywhere but hereEvery employeee I have come across is just down right rude rolls their eyes if they actually need to helpHardly anything is labeled or placed in right placeTo ask them to check price( I can easily do it myself if self check scanners were labeled in store) is like pulling teeth from a year oldToday I go there to buy formula and some outside materialsI have two cans of similac formula and two similac formula coupons you have to use as check that specifically say "per transaction" not "per visit" or "per day" I use one coupon and get one can on transaction which equals up to $and some change I use coupon that brings it down and then I want to another transaction and leader wants to tell me they can't do that cause it's against store policy? When has it been against store policy to use another coupon different price coupon for a 2nd can? I'm not trying to use coupons for one can on a separate transactionBut yet you have coupkners who do that and you let them by with it but I am not allowed to have a separate transaction for the 2nd can and coupon so I can go home I have to come back another day?then proceed to tell me I'm delusional in how to do coupons and I don't know what I'm talking about? Fo one I've been a retail manager and I've worked years as a cashier/ manager so I know how things workOn all aspects! Not one other Walmart meijer store or target that I've been too or Kroger for that matter has a problem doin multiple transactions as long as they are separate using my similac formula couponsI am not goin to go back each day if I have five different coupons for cans when I am mother and work full timeThat is completely absurd and to be treated poorlyWhen I'm not using an ebt card or wic card for that matter for formula I surely shouldn't be treated different than those who doThis location treated everyone poorly and even the store manager can'tCare enough to answer a phone call after me waiting for ten minutes to discuss issueThey need new team leads new management and definitely need training on respect of customer who pay to help keep their jobs thereTraining on payment tenders and how each coupon is differentSad that ebt and wic card holders get treated with more respect than those who actually pay for it with debit card or cashI refuse to come back to this low life store until there is something down about employees treating customers poorly
The waynesburg Walmart didn't hire me because I'm bi sexual and that I have a criminal background in wvThey have made threats to me and called me a f
g saying we won't hire you because your a homosexual
It is illogical and unwise from your side to refuse selling alcohol if the buyer shows a valid ID when somebody accompanying the buyer does not show an ID even though he looks much older than the buyerIt really makes no senseI will never shop at Walmart again and I will talk everybody I know to do the sameIt was the last drop besides the company politics in regards to small businesses and suppliersNow it is personalMost likely it won't bankrupt the company but I hope it always starts from people like me and then grows to a huge wave