I received a bill for 98.69, current charge and previous charge, this is wrong I always pay my bill each month The previous bill has no prove or fact to the amount due I only owe 49.35, and the company has not showed me proof of previous amount due, I records for payment
Product_Or_Service: ** /stylo/Family Moblie T mob;ie
Account_Number: XXX-XXX-XXXX
In November I purchased tires with road hazard and today I went in with a side chunk off my car causing noise and showing steelI had purchased the road warranty and they said it wasn't coveredI was told I needed to buy full price replacementI called a competitive company explained my problem and they said it would be coveredI paid about and am not happy because Walmart said it's not in there warranty
Product_Or_Service: New tire
Order_Number: XXXXXXXXXXXXX
I ordered a, "Keurig KCoffee Maker, Actual from walmart.com to pick up in the Homewood, IL Walmart locationYet, I received an Cuisine Mart black machine in the Keurig box that appeared to have been previously used and dirtyThis was alarming, and I was extremely disappointed because I have been researching to find just the right machine for me; so I wanted to use it right awayI ordered the item Saturday, picked it up Sunday, and went to return it TuesdayBecause this was an unfamiliar situation I experienced, I decided to call aheadThe first time I called on Monday eveningI was on hold for more than minutes before I decided to hang upThen, I called again Tuesday morning and spoke with a young lady who identified herself as a manger, name *** told me to bring the item back for a refundShe assured me that I would not be hassled and receive my refund.I arrived Tuesday evening to return the itemA assistant manager named, Kaity assisted me
I had a house fire on January My mortgage & insurance is in my maiden name since I bought the house before I was marriedDue to this all checks my homeowner's insurance issues to me is in my maiden nameMy ID is in my married nameTwo checks my insurance has issued I was able to cash at different Walmart locations in Jacksonville, FL but I went to the location in StAugustine FL with a check issued from the same insurance company, drawn off of the same bank & payable to me the same way in my maiden name but the StAugustine Walmart said it was against company policy to cash a check when the name is not exactly the same on the check as it is on the IDI called corporate & they said it was up to the the managerIf it is company policy then why would other locations cash the check & why would the representative at corporate say it was at the manager's discretion
I'm writing to complaint bc I just had the worst experience in Walmart on foxon blvd new haven Connecticut for me to be in order to buy the infamil formula I had to wait for a employee to open the cage they was at I was waiting for more then 1/hours for the lady to open the cage by the time she show up that like I said 1/2hour later my girlfriend was already in the car waiting for me to go somewhere else I live around the corner from Walmart and I had to drive all across town bc of this but the worst is that the employees no one act it like they care one employees said one thing the other another thing I would like for them to place people more reliable on certain department like where's the formula is at.THANK YOU
The Manager *** *** store located in AJK Blvd, Lewisburg, Pa customer service sucksleaving me totally unsatisifed and thinking twice going back to this storeThe Wal-Mart in Bloomsburg takes care of its customersI had purchased an item and forgotten it Their video clearly shown I had forgotten itin Bloomsburg, they allowed me to get to a replacement item However this manager at this store denied meSo now I am without my $and the itemThis store is so money grubbing that they would rather leave a customer unsatisfied over $Beware, of a store does not care about customer satisfaction You can find a store that does!
Product_Or_Service: Kiss Lashes
Order_Number: XXXXXXXXXXXXXXXXXXXX
This is the worst company to deal with in regards to warranty and getting your problems resolvedWalmart will tell you one thing then anotherYou will keep going in circlesI cannot believe how awful this company isNot even the corporate office knows what they are doingDefinitely not buying any items that I want warranted through Walmart anymoreThe worst experience ever!!!
Back in February I went to Walmart in Atlanta to purchase a set of new tiresThey were fairly cheapSo SEVEN months later I go to get my tires rotated and the mechanic call me over to show me the WIRE that was showing on my TWO front tires
I get back with Walmart because I was verbally told that I had warranty on my tiresCool, so I get back with Walmart about the issue and they tell me that I do not have warrantySo I left the store and call cooperate, she tells the store manager of the issueI was notified a day later by someone on the automotive department to come back down so they can check it outNow, I do not live in Atlanta, I live approximately minutes awayI go back back down there so the mechanic to tell me the same exact thing that the other mechanic said the first time, but he added even if you had this so called warranty it still wouldn't be coveredSo I left and went about my dayNow it's Sunday and I have to go to work and my tire is extremely lowAlthough Walmart is the only place open today for that, I would never go back there AGAIN! Straight RIP OFF!
Walmart has gotten to the point that they are not providing customer services as they once did in the pastI ordered an iPhone 6/Straight Talk cellphone online Monday night 11/26/for picked up today at the Fredericksburg, Southpoint Pkwy locationMy sister who was assigned to pick up the phone for me went to pick the item up which was less than hours later 11/27, the store had canceled my order due to not being in stockUpon calling Walmart.com on 11/to inquire my order was canceled, I was told via Tom and the supervisor Giovanni, that I can go into the store and purchased the item for the price mawhich has went up $bucks but not for the price that I original ordered the item for onlineWalmart has gotten to be bad business
Please read this before buying an extended warranty through Walmart
Last year around the first week of November of I filled a claim for my Element TvThe repair guy got back with me on the 10th of NovemberHe asked me some questions about what needed fixedI let him know my speakers & digital out are not working wellHe told me he would order the parts & get back with me
After not hearing back from the repair guy I called Walmart's extended warranty departmentThey informed me the repair guy came out to my house and said there was nothing wrong with my speakersI then told them the repair guy never came to my house or my propertyHow could he come to this conclusionThis went on for a few months because I asked for another repair companyDuring this time they canceled my claim several times & I would have to get it going againAt this time they canceled/completed my repair again by saying-
Good news
Your service repair is
Complete
Keep in mind my tv is not repaired or fixedNo one has come out to fix my tv
They told me the only repair person in my area is Kelly Tv repairsNo own els is available, I asked to see if they could find someone elsAt this time it is now the end of February so I'm coming to the conclusion that my tv my never be repairedThere is no one out there to here my complaint & for Walmart they only seeThat my repair is complete
Walmart in Yulee, Fl caused damages to my car! WALMART IS RESPONIBLE FOR THE REPAIR ON MY CAR
MY CAR HAS BEEN SERVICED BY WALMART SINCE
MY CHEVY CAR WAS SERVICED BY WALMART IN YULEE, FLMY TRANSMISSION IN MY CAR IS DEAD AFTER WALMART SERVICED MY CAR IN 01/07/
AN OIL CHANGED WAS DONE AT WALMART IN YULEE, FL ON 01/ON 01/07/MY CAR STOPPED MOVING AND THE GEARS WILL NOT WORKAFTER SEEING THAT I COULDNT DRIVE MY CARI CALLED A TOW COMPANY AND MY CAR WAS PICKED UP ON 01/08/AND DROPPED OFF TO THRIFT AUTO IN YULEE, FLI WAS CALLED ON 01/07/AND MY MECHANIC ASKED WHO DID MY OIL CHANGESI ADVISED WALMART HAD SERVICED MY CAR SINCE MY MECHANIC ADVISED THAT THE TRANSMISSION NEEDS REPAIR IN MY CARI WENT TO WALMART AND MADE A CLAIM BY A DONALD AND HE ADVISED SOMEONE WILL CALL ME WITHIN 24-HOURS ON THE CLAIMI WAS CONTACTED ON 02/12/2016, AND I WAS ADVISED THAT WALMART IS NOT RESPONISBLE FOR THE DAMAGE ON MY CAR
I am disabled and order my groceries from Walmart to go My last two orders were extremely late First order, Aug3, was to arrive between and and was delivered after 8:PM and consisted of items needed by 4: Second was yesterday, Aug13, to be delivered to and was delivered at 9:PM No help from customer service just I'm so sorry I believe that this problem is just this one store in Colorado and involves store management
I entered a contact with Family Mobile/T Mobile in Landover, MD on 4/12/ I paid Family Mobile/T Mobile $($for my grandson's phone and staservices, $for April, for May and $for June) from 4/12/to 5/27/ I cancelled my services on 5/26/and they continue to charge me $ I am now being charging by *** *** *** LLC collection agency $ I did not have telephone service the entire time I had Family Mobile/T Mobile I couldn't get voice mail or make phone calls, I could only text When I called them at 1-877-760-8760, I was unsuccessful in getting my my voice mail or phone service to make telephone calls So I switched my cell phones on 5/26/to Simple Mobile Account Number , phone number ***
Account_Number: ***
I received an oil change at the Walmart service centerI went on vacation and came backMy car would not startI called a tow truck driver to tow my car to the Hyundai dealership service centerThe tow truck driver obtained my car and realized that my battery was trying to start the car but for some reason, something was stopping it from startingThe tow truck driver was able to use my accelerator to start the car and smoke started coming out of the carHe insisted that it was a good idea to take the car inAfter extensive testing, the dealership found that due to a mistake in my recent oil change, excessive oil was found in my PVC systemThe oil was causing the initial difficulty in starting my car and the smoke that the car was producingAfter driving the car around for some time, the oil was able to flush out of the systemI paid $to fix a problem that was caused by the oil changeI then went back the the Walmart center to talk to the manager who insisted that a camer
We bought a yr service plan when we bought our pool May 27,2017.June of this yr was filling it up and the seams busted.Called the service plan to file a claim they called back and said it was not their faultI called Wal-Mart since that was who we bought the plan from.They said they couldn't help us.So why are they selling service plans and no one honors it
About a month ago, I tried to have an oil change done after purchasing a couple of new tiresThey told me they didn't have the filter for the Saturn LS VsedanI bought the filter and oil and returnedNow, they told me that they cancelled my service because they didn't have the tools and it might damage the engineThe supervisor let Kian, the serviceman, explain the aforementioned to meI told them the car had previously been oil changed here and it's just a simple change of oil filterThe supervisor and the serviceman remained the same uncompromisingWhat tools is that they were talking about to change an American car filter, I have no idea
Wal-Mart Assistant manager (***) and Manager (***) were very unprofessional in an attempt resolve a simple issueMy shoe was destroyed due to the store not keeping the area around the jewlery counter cleanWe I asked for assistance, I was given bogus information and the run around when I asked to speak to the managerWhen I called the manager he was rude and rushed me off the phoneStill no resolution
I SHOPPED AT THE WALMART NEIGHBORHOOD MARKET'S LOCATED AT SPARKER RD., DENVER, CO AND ECOLFAX AV., AURORA, CO AND FOUND NUMEROUS OUTDATED ITMESN (GROCERY) BEING SOLD AT FULL PRICESTHE ISSUE'S WAS BROUGHT TO THE ATTENTION OF MANAGEMENT OFFICIALS BUT THEY REFUSED TO TAKE ANY CORRECTIVE ACTIONS
Broken oil plug after oil change at Walmart filed claim, manager wouldn't accept responsibility so claims agent said we couldn't prove they did it
2-23-had oil changed at Walmart Wilmington NC, 6-3-I was going to change my oil but the oil plug had been too tight & forced on crooked, I called Walmart & talked to *** who rudely told me they wouldn't fix it even though she saw where they changed the oilOn 6-4-I went to Walmart to let them look at the plug, spoke to *** again who said there weren't going to touch the truck I need to file a claim*** & a mechanic looked at the plug and saw it was crooked and wouldn't try to take it off so I filed a claimThe claim agent, Alvin @ XXX-XXX-XXXX ext XXXXX called and said the store stated they don't believe they were responsible so Walmart wasn't taking responsibility and I can't prove they did itI finally had to figure out how to get the plug off myself, I put a torque wrench on it and it torqued at lbs and I couldn't
I think after you have shipped for grocery for over minutes and then go to check out wait another minutes or longer you pay for all the items but a pack of soda will not fit in a bag you are harassed when you exit being demanded by a Door greeter demanding to see a reciept.N o alarm as gone off or lost prevention around to address the issue and the Door greeter demanding a reciept stating its the Law and if I don't show a reciept I will be banned from entering any Wal Mart storeWas Mart needs to come up with a better way of treating their customers either put a sticker or get large bags to put these items in.I now call Wal Mart Wal-Qaeda I didn't wake up in a foreign country!
I received a bill for 98.69, current charge and previous charge, this is wrong I always pay my bill each month The previous bill has no prove or fact to the amount due I only owe 49.35, and the company has not showed me proof of previous amount due, I records for payment
Product_Or_Service: ** /stylo/Family Moblie T mob;ie
Account_Number: XXX-XXX-XXXX
In November I purchased tires with road hazard and today I went in with a side chunk off my car causing noise and showing steelI had purchased the road warranty and they said it wasn't coveredI was told I needed to buy full price replacementI called a competitive company explained my problem and they said it would be coveredI paid about and am not happy because Walmart said it's not in there warranty
Product_Or_Service: New tire
Order_Number: XXXXXXXXXXXXX
I ordered a, "Keurig KCoffee Maker, Actual from walmart.com to pick up in the Homewood, IL Walmart locationYet, I received an Cuisine Mart black machine in the Keurig box that appeared to have been previously used and dirtyThis was alarming, and I was extremely disappointed because I have been researching to find just the right machine for me; so I wanted to use it right awayI ordered the item Saturday, picked it up Sunday, and went to return it TuesdayBecause this was an unfamiliar situation I experienced, I decided to call aheadThe first time I called on Monday eveningI was on hold for more than minutes before I decided to hang upThen, I called again Tuesday morning and spoke with a young lady who identified herself as a manger, name *** told me to bring the item back for a refundShe assured me that I would not be hassled and receive my refund.I arrived Tuesday evening to return the itemA assistant manager named, Kaity assisted me
I had a house fire on January My mortgage & insurance is in my maiden name since I bought the house before I was marriedDue to this all checks my homeowner's insurance issues to me is in my maiden nameMy ID is in my married nameTwo checks my insurance has issued I was able to cash at different Walmart locations in Jacksonville, FL but I went to the location in StAugustine FL with a check issued from the same insurance company, drawn off of the same bank & payable to me the same way in my maiden name but the StAugustine Walmart said it was against company policy to cash a check when the name is not exactly the same on the check as it is on the IDI called corporate & they said it was up to the the managerIf it is company policy then why would other locations cash the check & why would the representative at corporate say it was at the manager's discretion
I'm writing to complaint bc I just had the worst experience in Walmart on foxon blvd new haven Connecticut for me to be in order to buy the infamil formula I had to wait for a employee to open the cage they was at I was waiting for more then 1/hours for the lady to open the cage by the time she show up that like I said 1/2hour later my girlfriend was already in the car waiting for me to go somewhere else I live around the corner from Walmart and I had to drive all across town bc of this but the worst is that the employees no one act it like they care one employees said one thing the other another thing I would like for them to place people more reliable on certain department like where's the formula is at.THANK YOU
The Manager *** *** store located in AJK Blvd, Lewisburg, Pa customer service sucksleaving me totally unsatisifed and thinking twice going back to this storeThe Wal-Mart in Bloomsburg takes care of its customersI had purchased an item and forgotten it Their video clearly shown I had forgotten itin Bloomsburg, they allowed me to get to a replacement item However this manager at this store denied meSo now I am without my $and the itemThis store is so money grubbing that they would rather leave a customer unsatisfied over $Beware, of a store does not care about customer satisfaction You can find a store that does!
Product_Or_Service: Kiss Lashes
Order_Number: XXXXXXXXXXXXXXXXXXXX
This is the worst company to deal with in regards to warranty and getting your problems resolvedWalmart will tell you one thing then anotherYou will keep going in circlesI cannot believe how awful this company isNot even the corporate office knows what they are doingDefinitely not buying any items that I want warranted through Walmart anymoreThe worst experience ever!!!
Back in February I went to Walmart in Atlanta to purchase a set of new tiresThey were fairly cheapSo SEVEN months later I go to get my tires rotated and the mechanic call me over to show me the WIRE that was showing on my TWO front tires
I get back with Walmart because I was verbally told that I had warranty on my tiresCool, so I get back with Walmart about the issue and they tell me that I do not have warrantySo I left the store and call cooperate, she tells the store manager of the issueI was notified a day later by someone on the automotive department to come back down so they can check it outNow, I do not live in Atlanta, I live approximately minutes awayI go back back down there so the mechanic to tell me the same exact thing that the other mechanic said the first time, but he added even if you had this so called warranty it still wouldn't be coveredSo I left and went about my dayNow it's Sunday and I have to go to work and my tire is extremely lowAlthough Walmart is the only place open today for that, I would never go back there AGAIN! Straight RIP OFF!
Walmart has gotten to the point that they are not providing customer services as they once did in the pastI ordered an iPhone 6/Straight Talk cellphone online Monday night 11/26/for picked up today at the Fredericksburg, Southpoint Pkwy locationMy sister who was assigned to pick up the phone for me went to pick the item up which was less than hours later 11/27, the store had canceled my order due to not being in stockUpon calling Walmart.com on 11/to inquire my order was canceled, I was told via Tom and the supervisor Giovanni, that I can go into the store and purchased the item for the price mawhich has went up $bucks but not for the price that I original ordered the item for onlineWalmart has gotten to be bad business
Please read this before buying an extended warranty through Walmart
Last year around the first week of November of I filled a claim for my Element TvThe repair guy got back with me on the 10th of NovemberHe asked me some questions about what needed fixedI let him know my speakers & digital out are not working wellHe told me he would order the parts & get back with me
After not hearing back from the repair guy I called Walmart's extended warranty departmentThey informed me the repair guy came out to my house and said there was nothing wrong with my speakersI then told them the repair guy never came to my house or my propertyHow could he come to this conclusionThis went on for a few months because I asked for another repair companyDuring this time they canceled my claim several times & I would have to get it going againAt this time they canceled/completed my repair again by saying-
Good news
Your service repair is
Complete
Keep in mind my tv is not repaired or fixedNo one has come out to fix my tv
They told me the only repair person in my area is Kelly Tv repairsNo own els is available, I asked to see if they could find someone elsAt this time it is now the end of February so I'm coming to the conclusion that my tv my never be repairedThere is no one out there to here my complaint & for Walmart they only seeThat my repair is complete
Walmart in Yulee, Fl caused damages to my car! WALMART IS RESPONIBLE FOR THE REPAIR ON MY CAR
MY CAR HAS BEEN SERVICED BY WALMART SINCE
MY CHEVY CAR WAS SERVICED BY WALMART IN YULEE, FLMY TRANSMISSION IN MY CAR IS DEAD AFTER WALMART SERVICED MY CAR IN 01/07/
AN OIL CHANGED WAS DONE AT WALMART IN YULEE, FL ON 01/ON 01/07/MY CAR STOPPED MOVING AND THE GEARS WILL NOT WORKAFTER SEEING THAT I COULDNT DRIVE MY CARI CALLED A TOW COMPANY AND MY CAR WAS PICKED UP ON 01/08/AND DROPPED OFF TO THRIFT AUTO IN YULEE, FLI WAS CALLED ON 01/07/AND MY MECHANIC ASKED WHO DID MY OIL CHANGESI ADVISED WALMART HAD SERVICED MY CAR SINCE MY MECHANIC ADVISED THAT THE TRANSMISSION NEEDS REPAIR IN MY CARI WENT TO WALMART AND MADE A CLAIM BY A DONALD AND HE ADVISED SOMEONE WILL CALL ME WITHIN 24-HOURS ON THE CLAIMI WAS CONTACTED ON 02/12/2016, AND I WAS ADVISED THAT WALMART IS NOT RESPONISBLE FOR THE DAMAGE ON MY CAR
I am disabled and order my groceries from Walmart to go My last two orders were extremely late First order, Aug3, was to arrive between and and was delivered after 8:PM and consisted of items needed by 4: Second was yesterday, Aug13, to be delivered to and was delivered at 9:PM No help from customer service just I'm so sorry I believe that this problem is just this one store in Colorado and involves store management
I entered a contact with Family Mobile/T Mobile in Landover, MD on 4/12/ I paid Family Mobile/T Mobile $($for my grandson's phone and staservices, $for April, for May and $for June) from 4/12/to 5/27/ I cancelled my services on 5/26/and they continue to charge me $ I am now being charging by *** *** *** LLC collection agency $ I did not have telephone service the entire time I had Family Mobile/T Mobile I couldn't get voice mail or make phone calls, I could only text When I called them at 1-877-760-8760, I was unsuccessful in getting my my voice mail or phone service to make telephone calls So I switched my cell phones on 5/26/to Simple Mobile Account Number , phone number ***
Account_Number: ***
I received an oil change at the Walmart service centerI went on vacation and came backMy car would not startI called a tow truck driver to tow my car to the Hyundai dealership service centerThe tow truck driver obtained my car and realized that my battery was trying to start the car but for some reason, something was stopping it from startingThe tow truck driver was able to use my accelerator to start the car and smoke started coming out of the carHe insisted that it was a good idea to take the car inAfter extensive testing, the dealership found that due to a mistake in my recent oil change, excessive oil was found in my PVC systemThe oil was causing the initial difficulty in starting my car and the smoke that the car was producingAfter driving the car around for some time, the oil was able to flush out of the systemI paid $to fix a problem that was caused by the oil changeI then went back the the Walmart center to talk to the manager who insisted that a camer
We bought a yr service plan when we bought our pool May 27,2017.June of this yr was filling it up and the seams busted.Called the service plan to file a claim they called back and said it was not their faultI called Wal-Mart since that was who we bought the plan from.They said they couldn't help us.So why are they selling service plans and no one honors it
About a month ago, I tried to have an oil change done after purchasing a couple of new tiresThey told me they didn't have the filter for the Saturn LS VsedanI bought the filter and oil and returnedNow, they told me that they cancelled my service because they didn't have the tools and it might damage the engineThe supervisor let Kian, the serviceman, explain the aforementioned to meI told them the car had previously been oil changed here and it's just a simple change of oil filterThe supervisor and the serviceman remained the same uncompromisingWhat tools is that they were talking about to change an American car filter, I have no idea
Wal-Mart Assistant manager (***) and Manager (***) were very unprofessional in an attempt resolve a simple issueMy shoe was destroyed due to the store not keeping the area around the jewlery counter cleanWe I asked for assistance, I was given bogus information and the run around when I asked to speak to the managerWhen I called the manager he was rude and rushed me off the phoneStill no resolution
I SHOPPED AT THE WALMART NEIGHBORHOOD MARKET'S LOCATED AT SPARKER RD., DENVER, CO AND ECOLFAX AV., AURORA, CO AND FOUND NUMEROUS OUTDATED ITMESN (GROCERY) BEING SOLD AT FULL PRICESTHE ISSUE'S WAS BROUGHT TO THE ATTENTION OF MANAGEMENT OFFICIALS BUT THEY REFUSED TO TAKE ANY CORRECTIVE ACTIONS
Broken oil plug after oil change at Walmart filed claim, manager wouldn't accept responsibility so claims agent said we couldn't prove they did it
2-23-had oil changed at Walmart Wilmington NC, 6-3-I was going to change my oil but the oil plug had been too tight & forced on crooked, I called Walmart & talked to *** who rudely told me they wouldn't fix it even though she saw where they changed the oilOn 6-4-I went to Walmart to let them look at the plug, spoke to *** again who said there weren't going to touch the truck I need to file a claim*** & a mechanic looked at the plug and saw it was crooked and wouldn't try to take it off so I filed a claimThe claim agent, Alvin @ XXX-XXX-XXXX ext XXXXX called and said the store stated they don't believe they were responsible so Walmart wasn't taking responsibility and I can't prove they did itI finally had to figure out how to get the plug off myself, I put a torque wrench on it and it torqued at lbs and I couldn't
I think after you have shipped for grocery for over minutes and then go to check out wait another minutes or longer you pay for all the items but a pack of soda will not fit in a bag you are harassed when you exit being demanded by a Door greeter demanding to see a reciept.N o alarm as gone off or lost prevention around to address the issue and the Door greeter demanding a reciept stating its the Law and if I don't show a reciept I will be banned from entering any Wal Mart storeWas Mart needs to come up with a better way of treating their customers either put a sticker or get large bags to put these items in.I now call Wal Mart Wal-Qaeda I didn't wake up in a foreign country!