The pharmacy inside this Walmart is terribleThey never answer their phone and they will not respond to faxes from other pharmacies to have patients meds transferred overWhen I called the store I was told that they just received hundreds of orders from another pharmacy or somethingThat has nothing to do with me and I feel that they should not take on more customers if they can't keep up with the ones they have already
Trying to pass off damaged bootleg DVD's as $video games
I purchased a PSgame for my daughter yesterday online to be picked up at the storeI ordered it around noon and it took until 8:20PM for the confirmation that it was ready to be picked up We got there at 8:34, there were people in line One computer was down so only customer service rep was helping people The second rep was trying to get a manager to help but no one would come to her aid After standing in line for an HOUR, we were given the game that was already in a bag As we were walking out, my daughter opened the bag and took out the game The game popped open (no shrink wrap on it or tape securing the game) She showed it to me and it was damaged We went back to the customer service counter and showed them the game I advised that we would go back and get a different one We came back and the rep said she would need a manager to do the exchange At that point I inspected the game further It was n
Was denied a refund for a cellphone in an unopened package
On July 10, 2018, I went to the Walmart store at Gateway in El Paso, TXI wanted a cellphone to replace my old phoneI went to the electronics dept and picked a new cellphone and ask two of the employees for help, asking if it was the correct cellphone to replace my old oneThey told me they couldn't tell me if it was the correct cellphone, they said I would have to call the companyWhich I did, but at the time there was a min waiting period, so I decided to buy the phone and go home and call the companyI ended up needing another type of phoneSo, today, I try to return the cellphone I purchased at the Walmart store and was told I could not get a refund because it was over days from the purchase dateAt no time was I told I had days to return the cellphone, in fact, the receipt does not say there is only days to return the purchaseThe clerk at the customer service desk told me that the electronics d
I had a return with a receipt, and I was told that I could not get my money back, nor a gift cardpurchase no *** Fwas called times, and I had to wait minutes on this so called assistant manager to response, than he was rude and condescendingHe had the nerve to snatch a pen out of my hand, and he made mocking remarks to meThis is the type of service, and representation that Walmart is sending outTo have to wait minutes for this man, and than he is rude, like I am disturbing himThen he had the nerve to tell me that I couldn't get a store credit for which Walmart already has my money locked up, until it is released
I've been waiting on a refund that Walmart promised me back in OctoberTheir photo machine was down and they were not able to print out my invitationsThey claimed to have refunded me but that is not the caseI've reached out multiple times and still get it will happen answerAt this point I am going to dispute it with my bank Monday morning
I uploaded a bunch of priceless family albums and pictures to the Walmart Photo Center because Walmart assured me that nothing can happen to those pictures because they're being stored on their serversNext thing you know I find out that Walmart deleted all my picturesThere's not one picture (out of hundreds that I uploaded) left in my accountIf I had known something like this could possibly happen, I would've uploaded my pictures to a real company that actually cares about their customers
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refused
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refusedI attempted to match the price shown online and the price that was shown and advertised in other Wal-Mart's in town, but was told they wouldn'tThe manager and cashier said the discount was too large compared to their own price in storeThe price advertised on the sticker was one amount, and rang up $higher at the checkoutThe item in question is Walmart #: XXXXXXXXXWhich rang up in store, showed $on the label in aisle, and shows $at other local Wal-Mart's
Applied for a credit card online to save 15% Tried to shop with new credit card, only to experience a never ending loop and get kicked out of shopping When I called customer service "Trevor", an account manager, said they were sorry but there was no way they could help me - I would have to shop in a store to get my discount The store is over miles away! I cancelled my credit card and will never shop here again Target has better customer service!
I paid the first bill and discontinued the service
they keep billing me for service when I shut it off and paid whar I owedIt is Walmart family mobileThey mis spelled my name and did not shut it off like they said I never used this service at all
The worker at customer service desk was rude and nasty towards me
On Tuesday February 7, at 12:p.mestI went to Walmart on Whiskey Rdin Aiken, SC to return a DVD that had a defectThe customer service rep that helped me was ***She was really rude to me when I tried to return the disc.And she wouldn't accept my returnI called 1-800-WALMART about the same complaint the reference number is XXXXXX-XXXXXX
Purchased gift card at Walmart for Outback steak houseGift card never activated
On 10/25/I purchased a $Gift card at Walmart for Outback Steakhouse The cashier charged me sales taxI objected to the sales tax to no avail The next day I found documentation on the Walmart web site that said they do not charge sales tax on gift cardsI went to the Walmart service desk in person Walmart said that was there policy On 11/22/I attempted to use the gift card Outback said the card was never activated even though a charge of $is on my Master Card On 11/23/I went to the service desk at another Walmart and spoke to the manager Her name was Julie but she would not provide a last name She said there was nothing she could do take it up with Outback Outback gave me the register receipt that says the card is not activated Walmart says its Outbacks issue Outback says its Walmarts issue I'm out $and have a gift card that doesn't work I would like a
Bought a straight talk phone card from Wal-Mart Dover, DE and the card was no goodWal-Mart refused to reimburse me the $Contacted Wal-Mart Headquarters twice and they refuse and/or ignoring the situation and won't return my phone callNot happy with Walmart ripping me offBe very careful when shopping at Wal-Mart
Duplicate charge and four overcharged items acknowledged as owed but not refunded due to close of cash and close of customer serviceTheft by store
I checked out of Wylie Texas Wal-Mart at 10:PM on the evening of December 2, I noticed billing errors immediately after paying for my itemsThe errors are a duplicate charges for the same produce item of $and $respectively (single produce item charged twice-nontaxable item)I was also overcharged by $on four kitchen items (taxable at 8.25%)The total overcharged items are $I asked the store manager (an employee who identified herself as store managertwo employees identified themselves as the store managers in charge) for a refundOvercharges were acknowledged by the store but the Manager on site refused to refund the overcharges and told me I had to come back tomorrow because they had "cashed out" and that customer service was closedI was near the location for a Holiday event and live over miles awa
THIS STORE GOT STAR BECAUSE I COULDN'T GIVE IT ZERO!!! I JUST LEFT THIS STOREI WAS THERE FOR AN HOUR TRYING TO CASH MY CHECKI HAVE BEEN CASHING THE SAME CHECK WITH THE SAME ID FOR YEARS AND THIS STORE WOULD NOT ACCEPT MY ID BECAUSE THE BAR CODE ON BACK OF IT WAS SMEAREDI DID NOT UNDERSTAND IF I HAVE A PHOTO ID AND IT IS NOT EXPIRED, WHY COULDN'T YOU ACCEPT ITALSO THE FACT THAT I HAVE TO PUT MY SOCIAL IN THE SYSTEM TO VERIFY IT IS INDEED MEI EVEN HAD CORPORATE ON THE PHONE TELL ME THAT IT WAS NOT A PART OF WALMART POLICY THAT A BAR CODE IS REQUIRED TO DEEM THE ID VALIDTHE WORST CUSTOMER SERVICENOW I HAVE TO GO TO THE WALMART BY MY HOME TO CASH THE CHECK BECAUSE I KNOW THERE WON'T BE AN ISSUE WITH THE IDSAME ID THAT I HAVE HAD SINCE 2014!!! I WILL NEVER SHOP AT THIS WALMART EVER AGAIN
Their is no security on gift card purchases and if the information is stolen they will do absolutely nothing to help
A mother's day gift card was purchased on May 12th and given as a gift the next dayWhen inquiring on the balance it was surprisingly $The balance had been spent just moments after the card was purchasedWalmart was contacted to no avail they simply refer you to their terms of service where their liability states, "LiabilityThe balance on any Gift Card is solely the liability of Wal-Mart Stores Arkansas, LLC." But their lost or stolen section states, "Lost or Stolen Gift CardLost or stolen cards will not be replacedNeither Wal-Mart.com USA, LLC nor Wal-Mart Stores Arkansas, LLC shall have liability to you for (i) lost or stolen Walmart Gift Cards or (ii) use of any Walmart Gift Cards by third parties through your Walmart.com account." But they take no responsibility of that liability they claim to holdThis has happened before at another store but at least
Lane
06/8/
Around 5:pm
I went into your store today in Kalamazoo Michigan on 9th Street and Gull Road I had a manufacturer coupon that was mailed to me directly from the company for filling out a survey for one free product I read all the fine print it had an expired it had the fancy Holograms in the warnings on the back and I went to your store and I found the product which was some orange juice as I'm checking out the cashier is having some issues for whatever reason the coupon wasn't working she was very polite she read every word front and back she looked at what I had picked up and she agreed that it was exactly what it said it was supposed to be for she had no idea why the coupon would work and neither did I so she calls for help and this is when a young man named Koty shows up he pretends to read the coupon first looks at me and asked me if I'd bought into I said no he said well you have to buy two it's about one get one free I asked him to show me where it said th
Went to purchase television and found the television that I wanted in the price range that I wanted and was denied purchaseNo manager called at all
On Wed, Jan 24th I went to Walmart to have new tires put on and decided I may as well look for a television as I wanted to purchase a bigger tv in preparation for Super BowlI went to the electronics department and looked at a few tv's and sound barsI was looking for a 55" or bigger tvI walked down and I saw a Phillips 65" series television sitting on the shelfThere were Hisense 65"tv's right next to itI looked beneath the Phillips tv and saw a tag that said $I called an associate over to ask about the price and he said he didn't know if that was right or wrongI asked if he could call a manager and he told me they wouldn't honor the price but he never called a manager over like I requestedI took a photo of the television and its price for my recordAn older lady walked up and the associate started helping her
Unacceptable customer serviceWaited for more than minutes in sporting goods department for a customer assistance in order to buy ammunition and no one cameAsked associates multiple times to call for someone who could assistLeft the store without purchasing
The Walmart prepaid Visa card is misrepresentative and fraudulent of its usesThe packaging continuing the purchased card states "Can be used anywhere visa debit is accepted" however what they don't tell you is that if it is for an international purchase that you must wait in them to send you another cardThis is revealed upon, and only upon, a call to the customer service department to inquire as to why your purchase is in a visa debit card that states it can be used anywhere has been declinedIf one needs to make an immediate international payment and loads money into this card the only way to get ones money back is to call customer service and wait weeks for them to refund your moneyAgain, this is not stated on the cardThe card represents itself as fully usable out of the packageIt is notFraudulent business practice
The pharmacy inside this Walmart is terribleThey never answer their phone and they will not respond to faxes from other pharmacies to have patients meds transferred overWhen I called the store I was told that they just received hundreds of orders from another pharmacy or somethingThat has nothing to do with me and I feel that they should not take on more customers if they can't keep up with the ones they have already
Trying to pass off damaged bootleg DVD's as $video games
I purchased a PSgame for my daughter yesterday online to be picked up at the storeI ordered it around noon and it took until 8:20PM for the confirmation that it was ready to be picked up We got there at 8:34, there were people in line One computer was down so only customer service rep was helping people The second rep was trying to get a manager to help but no one would come to her aid After standing in line for an HOUR, we were given the game that was already in a bag As we were walking out, my daughter opened the bag and took out the game The game popped open (no shrink wrap on it or tape securing the game) She showed it to me and it was damaged We went back to the customer service counter and showed them the game I advised that we would go back and get a different one We came back and the rep said she would need a manager to do the exchange At that point I inspected the game further It was n
Saids online advertised to close at 11:pm
The Walmart on Phillips highway closes at 11pm
Was denied a refund for a cellphone in an unopened package
On July 10, 2018, I went to the Walmart store at Gateway in El Paso, TXI wanted a cellphone to replace my old phoneI went to the electronics dept and picked a new cellphone and ask two of the employees for help, asking if it was the correct cellphone to replace my old oneThey told me they couldn't tell me if it was the correct cellphone, they said I would have to call the companyWhich I did, but at the time there was a min waiting period, so I decided to buy the phone and go home and call the companyI ended up needing another type of phoneSo, today, I try to return the cellphone I purchased at the Walmart store and was told I could not get a refund because it was over days from the purchase dateAt no time was I told I had days to return the cellphone, in fact, the receipt does not say there is only days to return the purchaseThe clerk at the customer service desk told me that the electronics d
I had a return with a receipt, and I was told that I could not get my money back, nor a gift cardpurchase no *** Fwas called times, and I had to wait minutes on this so called assistant manager to response, than he was rude and condescendingHe had the nerve to snatch a pen out of my hand, and he made mocking remarks to meThis is the type of service, and representation that Walmart is sending outTo have to wait minutes for this man, and than he is rude, like I am disturbing himThen he had the nerve to tell me that I couldn't get a store credit for which Walmart already has my money locked up, until it is released
I've been waiting on a refund that Walmart promised me back in OctoberTheir photo machine was down and they were not able to print out my invitationsThey claimed to have refunded me but that is not the caseI've reached out multiple times and still get it will happen answerAt this point I am going to dispute it with my bank Monday morning
I uploaded a bunch of priceless family albums and pictures to the Walmart Photo Center because Walmart assured me that nothing can happen to those pictures because they're being stored on their serversNext thing you know I find out that Walmart deleted all my picturesThere's not one picture (out of hundreds that I uploaded) left in my accountIf I had known something like this could possibly happen, I would've uploaded my pictures to a real company that actually cares about their customers
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refused
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refusedI attempted to match the price shown online and the price that was shown and advertised in other Wal-Mart's in town, but was told they wouldn'tThe manager and cashier said the discount was too large compared to their own price in storeThe price advertised on the sticker was one amount, and rang up $higher at the checkoutThe item in question is Walmart #: XXXXXXXXXWhich rang up in store, showed $on the label in aisle, and shows $at other local Wal-Mart's
Applied for a credit card online to save 15% Tried to shop with new credit card, only to experience a never ending loop and get kicked out of shopping When I called customer service "Trevor", an account manager, said they were sorry but there was no way they could help me - I would have to shop in a store to get my discount The store is over miles away! I cancelled my credit card and will never shop here again Target has better customer service!
I paid the first bill and discontinued the service
they keep billing me for service when I shut it off and paid whar I owedIt is Walmart family mobileThey mis spelled my name and did not shut it off like they said I never used this service at all
The worker at customer service desk was rude and nasty towards me
On Tuesday February 7, at 12:p.mestI went to Walmart on Whiskey Rdin Aiken, SC to return a DVD that had a defectThe customer service rep that helped me was ***She was really rude to me when I tried to return the disc.And she wouldn't accept my returnI called 1-800-WALMART about the same complaint the reference number is XXXXXX-XXXXXX
Purchased gift card at Walmart for Outback steak houseGift card never activated
On 10/25/I purchased a $Gift card at Walmart for Outback Steakhouse The cashier charged me sales taxI objected to the sales tax to no avail The next day I found documentation on the Walmart web site that said they do not charge sales tax on gift cardsI went to the Walmart service desk in person Walmart said that was there policy On 11/22/I attempted to use the gift card Outback said the card was never activated even though a charge of $is on my Master Card On 11/23/I went to the service desk at another Walmart and spoke to the manager Her name was Julie but she would not provide a last name She said there was nothing she could do take it up with Outback Outback gave me the register receipt that says the card is not activated Walmart says its Outbacks issue Outback says its Walmarts issue I'm out $and have a gift card that doesn't work I would like a
Bought a straight talk phone card from Wal-Mart Dover, DE and the card was no goodWal-Mart refused to reimburse me the $Contacted Wal-Mart Headquarters twice and they refuse and/or ignoring the situation and won't return my phone callNot happy with Walmart ripping me offBe very careful when shopping at Wal-Mart
Duplicate charge and four overcharged items acknowledged as owed but not refunded due to close of cash and close of customer serviceTheft by store
I checked out of Wylie Texas Wal-Mart at 10:PM on the evening of December 2, I noticed billing errors immediately after paying for my itemsThe errors are a duplicate charges for the same produce item of $and $respectively (single produce item charged twice-nontaxable item)I was also overcharged by $on four kitchen items (taxable at 8.25%)The total overcharged items are $I asked the store manager (an employee who identified herself as store managertwo employees identified themselves as the store managers in charge) for a refundOvercharges were acknowledged by the store but the Manager on site refused to refund the overcharges and told me I had to come back tomorrow because they had "cashed out" and that customer service was closedI was near the location for a Holiday event and live over miles awa
THIS STORE GOT STAR BECAUSE I COULDN'T GIVE IT ZERO!!! I JUST LEFT THIS STOREI WAS THERE FOR AN HOUR TRYING TO CASH MY CHECKI HAVE BEEN CASHING THE SAME CHECK WITH THE SAME ID FOR YEARS AND THIS STORE WOULD NOT ACCEPT MY ID BECAUSE THE BAR CODE ON BACK OF IT WAS SMEAREDI DID NOT UNDERSTAND IF I HAVE A PHOTO ID AND IT IS NOT EXPIRED, WHY COULDN'T YOU ACCEPT ITALSO THE FACT THAT I HAVE TO PUT MY SOCIAL IN THE SYSTEM TO VERIFY IT IS INDEED MEI EVEN HAD CORPORATE ON THE PHONE TELL ME THAT IT WAS NOT A PART OF WALMART POLICY THAT A BAR CODE IS REQUIRED TO DEEM THE ID VALIDTHE WORST CUSTOMER SERVICENOW I HAVE TO GO TO THE WALMART BY MY HOME TO CASH THE CHECK BECAUSE I KNOW THERE WON'T BE AN ISSUE WITH THE IDSAME ID THAT I HAVE HAD SINCE 2014!!! I WILL NEVER SHOP AT THIS WALMART EVER AGAIN
Their is no security on gift card purchases and if the information is stolen they will do absolutely nothing to help
A mother's day gift card was purchased on May 12th and given as a gift the next dayWhen inquiring on the balance it was surprisingly $The balance had been spent just moments after the card was purchasedWalmart was contacted to no avail they simply refer you to their terms of service where their liability states, "LiabilityThe balance on any Gift Card is solely the liability of Wal-Mart Stores Arkansas, LLC." But their lost or stolen section states, "Lost or Stolen Gift CardLost or stolen cards will not be replacedNeither Wal-Mart.com USA, LLC nor Wal-Mart Stores Arkansas, LLC shall have liability to you for (i) lost or stolen Walmart Gift Cards or (ii) use of any Walmart Gift Cards by third parties through your Walmart.com account." But they take no responsibility of that liability they claim to holdThis has happened before at another store but at least
Lane
06/8/
Around 5:pm
I went into your store today in Kalamazoo Michigan on 9th Street and Gull Road I had a manufacturer coupon that was mailed to me directly from the company for filling out a survey for one free product I read all the fine print it had an expired it had the fancy Holograms in the warnings on the back and I went to your store and I found the product which was some orange juice as I'm checking out the cashier is having some issues for whatever reason the coupon wasn't working she was very polite she read every word front and back she looked at what I had picked up and she agreed that it was exactly what it said it was supposed to be for she had no idea why the coupon would work and neither did I so she calls for help and this is when a young man named Koty shows up he pretends to read the coupon first looks at me and asked me if I'd bought into I said no he said well you have to buy two it's about one get one free I asked him to show me where it said th
Went to purchase television and found the television that I wanted in the price range that I wanted and was denied purchaseNo manager called at all
On Wed, Jan 24th I went to Walmart to have new tires put on and decided I may as well look for a television as I wanted to purchase a bigger tv in preparation for Super BowlI went to the electronics department and looked at a few tv's and sound barsI was looking for a 55" or bigger tvI walked down and I saw a Phillips 65" series television sitting on the shelfThere were Hisense 65"tv's right next to itI looked beneath the Phillips tv and saw a tag that said $I called an associate over to ask about the price and he said he didn't know if that was right or wrongI asked if he could call a manager and he told me they wouldn't honor the price but he never called a manager over like I requestedI took a photo of the television and its price for my recordAn older lady walked up and the associate started helping her
Unacceptable customer serviceWaited for more than minutes in sporting goods department for a customer assistance in order to buy ammunition and no one cameAsked associates multiple times to call for someone who could assistLeft the store without purchasing
The Walmart prepaid Visa card is misrepresentative and fraudulent of its usesThe packaging continuing the purchased card states "Can be used anywhere visa debit is accepted" however what they don't tell you is that if it is for an international purchase that you must wait in them to send you another cardThis is revealed upon, and only upon, a call to the customer service department to inquire as to why your purchase is in a visa debit card that states it can be used anywhere has been declinedIf one needs to make an immediate international payment and loads money into this card the only way to get ones money back is to call customer service and wait weeks for them to refund your moneyAgain, this is not stated on the cardThe card represents itself as fully usable out of the packageIt is notFraudulent business practice