OpenSky

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We appreciate your feedback.We have forwarded your complaint over to Aaron F supervisor, they will follow up with you.We are sorry for the inconvenience.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!We are sorry for the inconvenience.This item is still within the 14 day return policy.We recently started self service return, and this is an error on our part.We have emailed you a return label once the item is received back you will receive a full refund.Once again...

we apologize for the inconvenience.Thank you for shopping OpenSky!

We are sorry you have been subjected to such a frustrating series of events. We pride ourselves on responding to customers' concerns very quickly, so what you have experienced is inexcusable.We have spoken with the merchant and our Customer Love Team and the pending authorization was released. We...

are doing all we can to ensure that Merchants fulfill orders in a timely manner. I extend my own apologies for the inconvenience this problem has caused you. It is apparent that we need to train our holiday help more thoroughly.

Thank you for contacting OpenSky! We are sorry for the inconvenience, and have issued you a refund in the amount of $65.59, Please allow 3-5 days for the funds to apply to your credit card. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

open sky has asked me for a tracking number for the packages I returned to the companies I sent them to, but I have no tracking numbers. I sent one to [redacted], order [redacted] and the other to Rusty Spr Couture order #[redacted]. These were the companies from which they came. open sky should have no problem locating them thru these companies. I was unable to find a "good" phone number for any of these companies.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Business has stated that cancellation email was sent in error, and that order would be sent. It has been over 4 days, however, since they said that, and item still has not been sent by them. It has also been over two weeks since I ordered the item. The money was taken from my personal checking account, but no product sent. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
I confirm I only receive one top, this is what I've been trying to tell everyone from the beginning in fact both tops had same tracking number but I only received black.  I am not in the habit of lying about anything even if I am wrong
. Sincerely, [redacted]

HI!We have manually attached the label.The original label was sent directly from [redacted].Once this item is received in re-sellable condition we will issue a full refund.Please let us know if we can be of additional assistance.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
I have sent FOUR messages to this firm regarding this complaint, and each time I received an answer to this complaint that it would be checked anexamined, but no further notice. The item was placed on May **, 2016, and the 0rder  number was  ---[redacted].---.The item was" 3827 Galaxy S4"
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:I called open sky and spoke to Kevin yesterday and requested cancel and refund. The only reason why refund was done I believe. He was unapologetic, disinterested and quick to offer a refund on a defective item without offering an exchange.  I received  the refund slips only after I called them. Sure, it's resolved but they have lost another client. I will not recommend anyone to shop with open sky. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and...

have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 I do not have my money back in my account, and I did not received any email of cancellation to my email account. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We apologize for the inconvenience, it appears that this item was on back order.We have canceled this order, and the customer has been issued a full refund.

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have not yet received a refund. I just checked my credit card, my [redacted] account, and my open sky account for a refund and it is not there. The last transmission I got from them was on [redacted] and is as follows:DEC **, 2015  |  05:00AM EST Jay B[redacted] replied: [redacted].
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter Will be resolved once I get my replacement. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference...

to complaint ID [redacted], and find that this resolution is satisfactory to me and as long as my payment method is refunded and credited as they promised in their response, the matter will be resolved on my end.  I would hope that they would not force other customers to have to resort to the Revdex.com to get satisfaction.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have issued the customer a full refund.Please allow 3-5 days for the funds to be refunded to your account.We are very sorry for the inconvenience, and have removed this product from our site.Thank you

Thank you for contacting OpenSky!Customer was issued a partial refund due to receiving half off the order.We have issued the customer a return label on today, if customer would like to return the other set of lights we can issue customer a full refund.The return label has attached this email.Thank...

you