OpenSky

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I do not want the order processed at this time I need a full refund immediatelyI have purchased this item from a different location due to all the trouble your company has causedI will not accecpt apologiy without a full refund I do not want the item just my money back and you need to do much more than train your Holiday staffYou have a horrible rating with the Revdex.com because of similar issues to this one so you need to address all the complaints to get your rating up with the Revdex.comPlease notify me once a refund has been submitted In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I do not have my money back in my account, and I did not received any email of cancellation to my email account In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedHowever it did take them over weeks to finally refund my money Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: open sky has asked me for a tracking number for the packages I returned to the companies I sent them to, but I have no tracking numbersI sent one to [redacted] , order [redacted] and the other to Rusty Spr Couture order # [redacted] These were the companies from which they cameopen sky should have no problem locating them thru these companiesI was unable to find a "good" phone number for any of these companies In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Thank you for contacting OpenSky!Sorry for the delay!Your order has been shipped via [redacted] tracking: [redacted] Thank you for shopping OpenSky!

Thank you for contacting OpenSky!Your order is scheduled for delivery on [redacted] We apologize for the delay, the merchant received alot of orders for this product, that caused the delay.Once again sorry for the inconvenience.Thank you

This order was canceled due to the manufacturer was out of stock on the items ordered No tracking information was provided due to the order never shipped.No funds were deducted from the customers credit card due to the items were not shipped OpenSky contact information is listed on the Customers Order Confirmation page.Thank you

Our telephone number is listed on the email order confirmation customerWe have reached out to both merchants to confirm receipt of the returned items Once we receive confirmation that these items have been received back we can issue a refund to the customer.Unfortunately we can not issue a refund until the product has been received back

We have issued the customer a prepaid return shipping label to return the product in question Once the return is received we will issue the customer a full refund.We are sorry for the inconvenience. *** shipping Label ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
* ***

Revdex.com:I have verified that you have not charged my accountI'll accept but for your business sake you really need to make some changesI can assure you others will feel the same
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello ***,When you initially placed your order an pending authorization was placed on your card for the full order amount, no funds were deducted.Funds are only deducted when items are shipped Due to the item on your order was not shipped no funds were deducted from your bank account.Please verify this information with your bank Your order was placed on 12-**- Sorry for the confusion.Thank you

The Merchant is currently out of stock for the items ordered The pending authorization has been removed from the customers credit card.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

A full refund of $to the customerThe purchase price is $and it has been refunded

In response to this complaint, we have reached out to the customer regarding her order.
She was unhappy with the product, and although it was final sale we were able to issue her a full refund.
We advised her to keep the product instead of sending it back to the merchant.
The issue has been...

resolved.

Revdex.com:
At this time, my complaint, ID [redacted] regarding Open Sky Inc. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. However it did take them over 3 weeks to finally refund my money.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have reached out to the merchant and requested they make an exception for a return on this product.The return policy for each product is listed n the product page, on the return tab.As soon as we receive a response we will let the customer know.Thank you