OpenSky

Thank you for contacting OpenSky!We have issued the customer on this order a return label.Once this item is received back we will issue the customer a full refund.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have issued a return label for a full refund.Once the item is received back, a refund will be applied to your credit card.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!Opensky is a marketplace, and merchants set their own prices on products.We offered this customer a discount on the price of the item to make it match the original price paid, due to us being unable to offer free shipping.We matched the original total price the...

customer paid.Customer declined our assistance.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:I ordered an item and never cancelled. I never received the item.Therefore, the issue is not resolved, as I am still waiting for the item I ordered. I will not close this complaint until it is resolved to my satisfaction. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky! Customer returned the product a refund was issued on 12/**/15.  Unfortunately this product is currently unavailable, and can not be reshipped. We are sorry for the inconvenience. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory if the business actually accepts the wrong product and issued a refund. They told me they reached out to the buyer before but I heard nothing for weeks and weeks. "Final sale" is not on the product page, I checked. They have include that on the product page. As soon as the buyer send me a shipping label to return the bag and issues a refund, I will consider the matter resolved. 
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have reached out to the merchant and requested that this item be reshipped.In the meantime we have issued a full refund to your credit card for this item.We can be reached at ###-###-#### for additional assistance.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I do not want the order processed at this time I need a full refund immediately. I have purchased this item from a different location due to all the trouble your company has caused. I will not accecpt apologiy without a full refund I do not want the item just my money back and you need to do much more than train your Holiday staff. You have a horrible rating with the Revdex.com because of similar issues to this one so you need to address all the complaints to get your rating up with the Revdex.com. Please notify me once a refund has been submitted.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have been unsuccessful in getting an update in regards to the correct color band being shipped out.In order to make this experience up to you.We have issued you a full refund for this order.Please allow 3-5 days for the funds to be applied back to your credit...

card.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!To make this experience up to you we have refunded you the difference that was deducted for the return shipping and handling in the amount of $31.66Please allow 3-5 days for the funds to be applied to your account.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!We have reached out to the merchant and advised them of the this lost shipment.We have issued you a full refund for this order.Please allow at least 3 days for the funds to be applied back to your credit card.Thank you

Revdex.com:
I have reviewed the response made...

by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
They are still not addressing the issue of false advertising and potentially illegally marketed products. Just issuing me a refund and having me return the product is not protecting the consumer. There are too many complaints to the Revdex.com regarding this company for them to have an "A" rating. A company should not be able to scrub their image in this fashion. Please actually investigate my claim that they may be conducting business in an insincere manner.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky! The customer was issued a return label on 10/**/2015.  The return was received back on 11/**/2015 after 14 days all returns that are not received back are automatically canceled.We have issued the customer a refund on today in the amount of $31.37 the full...

amount of the order.Thank you

Thank you for contacting OpenSkyThe customer has filed a dispute with her credit card. there is no further action we can take at this time.Our credits distribution is listed on our site.We are sorry for any confusion.

Thank you for contacting OpenSky! We have issued the customer return label for this order.We have notified that merchant to update his product listing or it will be removed from OpenSky!We are sorry for the inconvenience. Thank you

Thank you for contacting OpenSky!In order to make this experience up to you we have refunded you the difference.Please allow 3-5 days for the funds to be applied to your credit card.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved beczuse the credits on my complint re only temporary  I just either want them to send me a return postage paid label for the items I have in my possession  I was told by my credit card company especially for the ones I did not order.  I feel this was a scam and daaged my credit score   I had to ask them repeatedly do not send znything more or ccontzzt me  IT too three emails to finzlly get them to stop  I do not feel I should be liable for their deceptive practices  I want these credits made permanent and for them to leave me alone 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!All items on this order have been delivered.Can you please specify which item you have not received.Thank you in advance.