Mynamenecklace.com

I ordered a Name Bar Necklace off of the website that has my boyfriends name on one bar and mine on the other bar with our birthstonesThese were ordered in December for Christmas, in April my birthstone came out of the necklace and now this month my boyfriends birthstone came out of the necklaceThe company will not replace the items or issue a refundThey are advising if they came incorrect they would replace with a 30% restocking fee but they were correct there is just an issue with the stones falling out so nothing can be done

Not impressed with this companyDon't fall for their "guaranteed by" delivery promisesI was greatly disappointed

I saw a Facebook post from the company advertising a necklace that my wife would have lovedSince the post said "Guaranteed delivery by or before February 14th." I ordered the necklace on February 4thOn February 5thI got confirmation by email from the company that my necklace was being madeUp until yesterday morning Feb15ththey showed the item still being made! I sent an email to customer service on February 11th& have yet to hear from themThe phone number I found hasn't been answered, so at this point I don't know what to doIf I cancel the order now or wait until it arrives & return it, they will charge me a 30% restocking fee according to their websiteI think this is completely unacceptable, my wife is upset that her gift didn't arrive in timeTheir initial post and where I ordered all said the delivery was guaranteedNothing about a certain delivery option or anything else, just guaranteed

I placed an order on Monday Mat 8th lured in by the Mother's Day delivery guarantee Unfortunately that did not turned out to be true and I have still to have received an update since Mat 10th when my product started to be manufactured It is shameful that there is no quick reply from the company or a direct number to contact and even more shameful that they would try to gain business by grantee a delivery they cannot meet in which case I would consider this advertisement I hope to receive my order soon so that I could put this experience behind and I do not think will using this company for future purchases

I ordered a necklace from this place for Mother's Day that had a guaranteed delivery by Mother's DayIt never showed up and now the company is saying it will not be here until June 6th and the reason I did not get it in time was because I did not pay the $up charge for guaranteed deliveryWhen I place my order it said guaranteed Express delivery was freeThe day before mothers day my order status said it had not yet shipped but orders made with a mother's day guarantee were still being delivered on time; the next day that was goneAs I can see I am not the only person that did not receive what they ordered Now the company will not return my emails and there is no number listed for themI will never place an order here again

I ordered a necklace from this company, There policy was 100% guarantee of satisfactionReceived item I am not pleasedChain was discolored and engraving was way to smallEmailed company ( No phone number listed)Spoke to customer service via live chat, I explained I wanted to return the item for a full refund, and needed a shipping label( Free returns)was told they will send it to my email within hours, no shipping label( I was also told I need an approval to return the item,
order # and a photo which I sentNo shipping and approval was ever sentdays later I contacted the company and was told they will send an approval and shipping label within hoursOnce again no shipping label after waiting daysI went on line once again, this time no Live chat available, so I filled out another email request
It will not go thru, I feel I am now blocked from sending emails, I tried for days to send email and it will not processThey have a limited time for returns and

I purchased a necklace as a Christmas gift for my girlfriend back on December 15thAs of today, almost a month later I still have not received my orderI have sent numerous emails to customer service, which have gone unansweredIt is horrible that they do not have a phone number in order to speak with the customer service departmentI will never order from this company ever again

I purchased a necklace for my wife on April 26, for her mothers day gift and it also was gaurnteed to arrive before mothers dayI'm still waiting on the necklace, I have attemped to contact company numerous times with no response in regards to where my merchindise isI will never use them again, and for anyone else wanting to buy from them, I warn you it will be a long waitToday is MAY 15, and its still not at my home

I ordered a name necklace for from the website www.mynamenecklace.com in the first week of February and have yet to receive itI contacted customer care by the email (the only way to get in touch no number) and I was told they filed my product as lost and would send another necklace and tracking info and they have yet to do eitherThey took my money and it's clear they have no intentions on giving me what I paid for or a refundI agreed to the second shipment because I believed they would send it but I never received tracking information for it

Do not order from here!! I ordered three items and paid a decent amount of money for items promised and guaranteed by December 24th before ChristmasThese items didn't even ship until January 10th or 11thI no longer wanted the items as I had to buy replacement Christmas gifts and tried to cancel my order and they refused
I finally received the items on January 14th well after the "guaranteed" December 24th delivery that was promised when I purchased the items....i'm trying to return the items now as I didn't want them after the 26th of Decemberbut they want me to pay to ship it back and they charge 30% restalking fee with only 70% refund even though this was all their fault and errorThis has been nothing but stress, anger, and disappointmentNot to mention one item was not wrapped properly and came all scratched up!!
Find somewhere else to order from this place is a joke and a headacheDid not do the right thing at allThey should have just canceled my order as requested, issued a full refund, and never shipped them to me a month late

Horrible companyI gave them days to get a mothers day gift to me and they failedMy kids were very upset that they were unable to give it to their mom on time

I placed my order for a necklace as a Valentine's Day gift for my wifeThe advertisement clearly stated that the order "if placed today was garenteed delivery by Valentine's Day"This was far from the truth! The fact was it took three weeks before my order was deliveredThis delay was not due to weather or any unexpected eventThe fact is that they lied! It is my opinion the company is guilty of advertising! I was mislead all the way to the point of payment during my order Several days after my order was placed on line I contacted the company to inquire about the "guaranteed" delivery dateThat's when I learned that the actual delivery date that I was strongly lead to believe was incorrectI suggest that people avoid ordering products from companies that intentionally mislead there customers

I ordered necklaces on 12/12/On there website it stated Free shipping, Free Gift box, and ships in 3-daysOnce you pay, they say it can take up to When you e-mail them about a refund, an automative system responds that they are making custom jewelry and it takes 3-day to makeThe more e-mails you send them they start giving you the option to pay more money to get the shipment in timeThen you don't
You can never get in touch with the company, no phone number or person to talk withTotal ScamI am worried that they have my debt informationI want a refund!!!

Ordered necklaces 12/7/for Christmas, websites states: " days processing, days production, shipping." We're at 42, today is 1/18/and no necklacesArrived in US 1/12/through JFK airport then NJ 1/15/and now in Ohio 1/18/18, I live in upstate NYUnnaceptable, no matter how nice they could beSpend the extra money and get them local and if you want to save some money you were warned!

I ordered from this company on 11/27/and recevied a confirmation email on that dateSince then I have not recevied the purchase and when I attempt to track the order it says that my order number and email are invalidI have sent emails to several of the companies email addresses with no response at allI have complained on their facebook page via email and chat with no response

I putchased a necklace and ring for my daughter's 16th birthday on Sept 27thIt was scheduled to be delivered on 10/18, but I received a notice that the Post Office was unable to deliver itI contacted the business on 10/14, and was told by George S*** to wait until the 18thThe 18th passed, and I again contacted the company I was told to wither continue to wait for the package or repurchase it at a 70% discountThis is unacceptable and I have requested either the package be sent orI get a full refund
In case you need copies of our correspondence, I habe them availableL

I placed a necklace order that was "guaranteed" delivery by ChristmasIt was never receivedI sent them numerous emails and tried contacting them via Facebook There is no phone number listed I am VERY disappointed in their customer service

I placed an order on mynamenecklacecanada.com on May 2017, for four necklaces to be delivered by Mothers Day
The website has prices clearly marked in Canadian Currency
My total was $
My husband checked our credit card online, and the store converted it to American money, which meant that we were charged around $400,
Mothers Day came and went, with no necklaces
I contacted mynamenecklace and asked for a refund
I also told them that I did not appreciate being ripped off and getting charged in American currency when the site is clearly marked in Canadian currency
The response that I got back was that there website shows me ordering from an American site, so oh well to me, and if I want a refund, I will be charged a 30% restocking fee, even though my order wasn't even made!,
Please help me to get my money back

In November, I purchased a pendant necklace as a gift to my mom with the name of her grandchildren She absolutely loved the gift but unfortunately by February , the piece had tarnished I contacted the merchant and they replaced the item I gave my mom the replacement piece yet again, by August 2018, the second pendant completely tarnished I reached out to the merchant again and requested a full refund since I was completely dissatisfied with their product I was advised that the necklace only had a 6-month warranty and they would not be able to process a refund and offered a 50% discount towards another item I explained to them that I did not want another item given my past history with their productsI've purchased several pieces of jewelry in the past, including other silver products, and have never had such a poor experience

I made an order on April 29, Not even hours later I had to cancel it for personal reasonsThe next day I received an email from a Miriam S*** asking why I wanted to cancelI explained why and kindly asked to give me a full refund since it was not hours after the purchase that I cancelled itIts been a week now and I have yet to hear anything back about my order or refundI have sent multiple emails to them asking what the status of my refund is and here it is a week later and I havent heard anything back from themIm very unhappy with how they treat there customers issues and all im asking is for a full refund and they cant seem to get back with me regarding this issue