Microsoft

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban. We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live. Please
understand that the Enforcement link below is the only avenue to receive more information regarding your account ban
You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU
You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct
For additional information regarding your ban, please visit http://enforcement.xbox.com/
We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your account ban
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues accessing your account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban. We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live. Please understand that the Enforcement link below is the only avenue to receive more information regarding your account ban
You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU
You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct
For additional information regarding your ban, please visit http://enforcement.xbox.com/
We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your account ban
Sincerely,
Microsoft Corporation

Complaint: ***
I am rejecting this response because:This further shows Microsoft's lack of interest in their costumer's needs and is unwilling to solve issues with their problems which causes day to day stressDue to your products being "unreliable", students and employees are not able to complete the work they need to do. I an aril looking for either a replacement, laptop repair free of charge, or credit to the Microsoft store
Sincerely,
*** ***

Dear *** *** Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Xbox accountWith the information provided in your claim, we were able to locate the account connected to your e-mail addressOur records do not indicate any enforcement actions
on your account at this timeIf we may have the wrong account, please confirm the e-mail address and/or Gamertag associated with the account that has been suspended and provide it in your replySincerely, Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues with Bing. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with a promotional offer for KinectWe have reviewed your situation and while we understand your frustrations we are unable to take the action you have requestedAs the agent
explained, the promotional offer ended on 3/and we are unable to offer it again to those who missed itWe understand this may not be the answer you were hoping for, however there is not much we can offer due to Microsoft policy regarding matters of this nature. We apologize that we are unable to provide your desired resolutionWe appreciate your time and have recorded your feedback. Sincerely, Microsoft Corporation

Yes I would like it escalated
Thank you

Complaint: ***I am rejecting this response because: They never fixed my problems, they never cared to follfor months now, I am still without windows desktopDon't plan on being a Windows nor a Windows consumer again. Sincerely,*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Outlook. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this just delayedi had to trash the item under dispute.Sincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***
In response to Microsoft's request, I was given two service ID's *** and *** When I requested escalation because I had been on the phone with Marta for more than one hour, Andrew, her supervisor said if he were to escalate the call there would be a fee
Sincerely,
*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with Bing Rewards. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Hello ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Microsoft Store purchase. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues with your Microsoft products and services. The Global Escalation Services team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for responding regarding issues with your Xbox accountAs previously stated, we are unable to verify your account or locate a valid service request number associated with itWe would like to help you, but without a valid service request we are unable to move forward with this investigationMicrosoft will no longer be responding regarding this matterIf you would like to continue working toward a resolution, please feel free to reply with the requested information
If you have not yet contacted support, please visit support.microsoft.com
Sincerely,
Microsoft

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account control issue. We have been able to find your account and see that you have had interactions with support regarding this issue which appears resolved. If you are still experiencing an issue with your console, please update your Revdex.com claim confirming your most recent service request number and we will be happy to investigate further.Sincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue accessing Movie/TV content on your devices. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Outlook. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution.Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because: This response is simply boilerplate correspondence which neither acknowledges nor addresses the issue at handI noted in my original complaint that I have already reported the issue to Skype and their failure to take any action is what caused me to contact the Revdex.comThis reply only reinforces my concern that Skype is incapable of providing a satisfactory resolution to my issue.Sincerely,*** ***