Microsoft

No where on the page before you pay is their a prompt letting you know you will be charged before you are charged
for example was on page and because I business interests in both Europe and usa I was looking a the difference in currency I thought I was looking at price difference in plans not changing currency and there should be a prompt that says you are going to change currency now and the charge will be? do you want to continue!
I was charged in less than minutes this isnt good for anybody upset customers and bad I may be the one complaining but I am sure this isnt an isolated case
Complaint: ***I am rejecting this response because:Sincerely,*** ***

Complaint: ***I am rejecting this response because:Company says will respond to me personally at some point, I will wait till I hear from them before accepting results. Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding charges to your account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

One of the case numbers is: *** and the order number is: ***
On Friday I was told they would call me with a new product keyThey have yet to do so

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Forza Horizon 3. We would like to investigate your issue further but were unable to locate a service request number within your claim or an account with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:
C'mon people! This is the same response I got some weeks ago from you Why am I getting it again? I already responded to it once It does not give one a lot of confidence in the system (in this case the Revdex.com) when you get the same canned responses over and over It used to actually mean something when one complained to the Revdex.com or for that matter to the attorney general's office, but in the world we live in today, not so much Corporations such as Microsoft are abusing the people, taking away our freedom of choice, which is what this country was founded on, and watchdog organizations such as Revdex.com don't do anything about it What is the world coming to? At this point I no longer have much confidence that you are working in my best interests, and I am still looking into joining a class action lawsuit against Microsoft So, thanks for much of nothing!!!!!!!!!!!Sincerely,*** ***

Complaint: ***
I am rejecting this response because: they are asking for a service number requestThe only Microsoft number I have is this: Order number: ***Order date: April 10,
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: It appears you have copy and pasted a response, or this might not have even been viewed by a human and the response is 100% automatedThe incident cannot be reoccurring because I have cancelled all my services through MicrosoftI want the money that was stolen from me returned and this ticket can then be resolved.Sincerely,*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided. If
you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Skype. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Hello ***,
Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington
We apologize for the delay in responding to your claim. If you are still experiencing an issue with your product or service, please update your Revdex.com
claim confirming your most recent service request number and we will be happy to investigate further
If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with the product or service you are experiencing issues with
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:
cause I received a email with a free upgrade from Windows Home to Windows Pro
they no longer offer this upgrade so I'm closing this case as unresolved.Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with the Windows upgrade. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with charges to your account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding the resolution of an issue with your Xbox. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:
No resolution in sightSo far global escalation team is just more customer service ***
I must reject to keep complaint open
Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues downloading and installing Microsoft Office. The Global Escalation Services team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:
The response is far too lateI have since deleted the Microsoft OS and installed ***Further, I have switched to *** products, which is a direct result of Microsofts refusal to solve the issueMicrosoft has lost me as a customerI have no further interest in pursuing the matter as the late response only showcases the disregard I received from this company. Sincerely,*** ***

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with the Windows upgrade. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Xbox Elite controllerAs previously explained, all controllers have a day warranty within which you are able to replace the controller should it get damagedBecause
your controller is well past the day warranty, we are unable to provide a replacement controller free of chargeOur support team would be happy, however, to set up a paid, out of warranty exchange for your elite controller if you wishTo do this, please contact support at support.microsoft.com or call 1-800-642-
We apologize that we are unable to provide your desired resolution, but are bound by Microsoft policy regarding warranties and product returnsAt this time, Microsoft considers this case closedWe appreciate your time and have recorded your feedback
Sincerely,
Microsoft Corporation