Microsoft

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Gears of War preorder. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your account ban. We have reviewed this matter and verified that your account was in violation of our Terms of Use and subsequently banned from accessing Xbox Live. Please
understand that the Enforcement link below is the only avenue to receive more information regarding your account ban
You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU
You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct
For additional information regarding your ban, please visit http://enforcement.xbox.com/
We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your account ban
Sincerely,
Microsoft Corporation

Complaint: ***
I am rejecting this response because:it does not clarify why I was banned it just says I violated when I didn'tThere is no physical way I could as I do not have a gold account to play other players to violate thisThis is just a generic response to say nicelyWe don't careI'm don't with you.
Sincerely,
*** ***

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your enforcement action. We have reviewed this matter and verified that your account was in violation of our Terms of Use which is why the enforcement action was taken. Please understand
that the Enforcement link below is the only avenue to receive more information regarding your situation
You can review the full Terms of Use at: http://www.xbox.com/en-US/Legal/LiveTOU
You can review our Code of Conduct at: http://www.xbox.com/en-US/legal/codeofconduct
For additional information regarding your suspension, please visit http://enforcement.xbox.com/
We have recorded your feedbackMicrosoft considers this matter closed and will no longer be responding to any further requests concerning your enforcement action
Sincerely,
Microsoft Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, as long as someone actually contacts me Otherwise, I'm filing another complaint.Sincerely, *** ***

Dear *** * ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding the expiration of your Xbox promotional funds. The Xbox Listening and Advocacy team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,Microsoft Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI would also like to advise the Microsoft Cooperation that I have already purchased a new band due to this not being resolved for three months and then Microsoft requesting information that I provided to them at the time of the original claimTherefore the only reasonable conclusion to this entire conversation would be to refund me the full amount I paid for the first band "because I only need oneAnd if you would like a receipt for the new one I purchasedI will provide itThis matter could have been resolved three months ago at the Microsoft local storeThank You
Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***A representative reached out to me and was able to help me resolve the issue with my Windows product
Sincerely,
*** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your issue. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have not yet contacted support about this issue, visit support.microsoft.comSincerely, Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Bing Ads. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com. There is no further information available for this issue with the refundAll refunds have been processed on Microsoft’s end and any further issue will need to be worked out through your financial institutionMicrosoft considers this matter closed.Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because: It doesn't matter if you would rather continue down your path of customer nickle and dime'n folks, along with underhanded tacticsThe fact is, I'm correctYour inability to comply with logic doesn't change the facts of how you've operated, what you've done, and how you do businessAnd since it's on the public record along with your own words, I'm already doing better than your companyPlus, I'm not paying $(nor should ANYONE) for a text changeSixty dollar games that can't be played on Xone because they'd rather you re-buy the same game for the new console and a business stands by policy they claim? While consumers with a brain look at your company for what it really is and it has nothing to do with a particular policyEspecially when your own policy is flawed.I for one will go back to PC gaming when my XboX One stops workingI will advocate for others to do the same.Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your product keyIf you are still experiencing issues, we would like to assist youHowever we were unable to locate a service request using the information you provided in your claimIf you have a service request number, please provide it in your reply and we will be happy to helpIf not, please provide further details regarding the issue with your product key and we can open a request for the Global Escalation Services team to further investigate
Sincerely,
Microsoft Corporation

Dear *** Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your console. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the infor**tion you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding the phone calls you received. Microsoft does not make unsolicited calls to customer for Windows errors. Unfortunately, Microsoft cannot stop all of these calls but we have made information available online to help user protect themselves from fraudulent calls:
Avoid tech support phone scams: https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx
Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:I have already tried this option MANY times in the past with no one taking responsibility for the problem or being able to helpClearly your level of issues trump the support you offer"Insanity: doing the same thing over and over again and expecting different results." -Albert EinsteinSincerely,*** ***

Complaint: ***I am rejecting this response because:
Once again, you are trying to hold me accountable and responsible for your negligence by asking me to call your representatives and work things out, essentially asking me to do your job for you. You sold me one thing: a dollar app reimbursement, and then reneged on your original agreement with me. Trust me, I am now aligning myself with every site out there, telling them in intricate detail how MICROSOFT RIPPED ME OFF. I have also created my own personal website detailing the crime and am working closely with friends and colleagues about the best and most efficient way to transpose my very legitimate complaint. In fact, I am making it my life's mission to inform the world about MICROSOFT'S criminal transgression towards me. I am not a vindictive person, but I am a person of integrity, a person of conscience, who knows when Goliath is oppressing David, and out of sheer principle, will be the voice of all the "small" voices out there, who have no voice at all. Sincerely,*** ***

Complaint: ***I am rejecting this response because: If Microsoft is refusing my request because of their policy, where is the policy? I want to see the policy. Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your purchase of Office Home & Student. The Global Escalation Services team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues making a purchase. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation