Microsoft

Dear *** * ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Killer Instinct in game content. We have located SR *** with the additional information you provided. The Xbox Escalation team will investigate this matter and contact you directly to work toward a resolution
Sincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:
They have already contacted me SEVERAL timesEach time they explain that they can only reimburse me IF I had used their company (at a much inflated rate of repair) to do the repairs.
I will repeat it again (for like the seventh time)I did NOT have the repairs done at MicrosoftI took my computers to a local company to get them fixed.
Sincerely,*** ***

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding the Extended Warranty process. We appreciate the time you have taken to provide your honest feedback regarding your experience with supportYour comments have been recorded and we appreciate your continued support of Microsoft products and services.
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding this issue. The Global Escalation Services team is now handling your case, and will work with you directly towards resolution. The agent you have been in contact with last contacted you on 9/but was unable to reach youPlease reply directly to his last e-mail confirming your available contact time to continue discussing your concerns
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your cancelled order. The Global Escalation Services team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,
Microsoft Corporation

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Office Home and Student product key. The Accounts and Billing team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft
Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue completing a purchase. The Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for responding regarding an issue with your game. We apologize that we are still unable to verify your account or locate your service request, as there was not enough information provided in your claimWe would like to assist in investigating your claim, however without a valid service request number we are unable to take further actionIn the future, if you can find or create a service request for this issue, please update your claim with that number and we will be happy to help.
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:This is another attempt by Microsoft to blow me off and not deal with there issueThere is no claim number because I refused to pay to have my xbox repaired for something the company should be recalling and fixing for free.Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Microsoft agreed to send me a replacement keyboard at no charge and thus the issue is resolvedI do appreciate Revdex.com's help in resolving the issue in timeline mannerI do not think I would have done it without your help.
Sincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your Xbox controller. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information
you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance. Sincerely,Microsoft Corporation

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com with your regarding your Xbox Live account you are unable to access. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceIf you have lost your service request number, please call *** (***). Support is available from 6:00AM - 10:P.MPacific Time, days a week including holidays.Sincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with Office apps. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have
provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Hello,
Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington
We apologize for the delay in responding to your claim. If you are still experiencing an issue with your product or service, please update your RevDex.com claim confirming your most recent service request number and we will be happy to investigate further
If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with the product or service you are experiencing issues with
Sincerely,
Microsoft Corporation

Hello ***,
Thank you for contacting Microsoftvia the Revdex.com of Alaska, Oregon, and Western Washington
We apologize for the delay in responding to your claim. If you are still experiencing an issue with your product or service, please update your Revdex.com claim confirming your most recent service request number and we will be happy to investigate further
If you have not contacted support regarding this inquiry, we encourage you to visitsupport.microsoft.comto get immediate assistance with the product or service you are experiencing issues with
Sincerely,
MicrosoftCorporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with a recent purchase of FIFA points. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the
information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
If you have not yet contacted support about this issue, visit support.microsoft.com
Sincerely,
Microsoft Corporation

Dear ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding issues you are experiencing with your account. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistanceSincerely,Microsoft Corporation

Complaint: ***I am rejecting this response because:The Service Request Number was *** You have already rejected the request.Sincerely,*** ***

Hello,Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington. We apologize for the delay in responding to your claim If you are still experiencing an issue with your product or service, please update your Revdex.com
claim confirming your most recent service request number and we will be happy to investigate further.If you have not contacted support regarding this inquiry, we encourage you to visit support.microsoft.com to get immediate assistance with the product or service you are experiencing issues with.Sincerely,Microsoft Corporation