Microsoft

Dear ***,Thank you for contacting Microsoft Corporation via the Revdex.com. We are sorry to hear about your Xbox Music issueAs *** has told you, the operating system on your computer should hold no basis on your ability to access the Xbox Music webpage through your preferred internet browser at music.xbox.comMicrosoft considers this matter closedSincerely,Microsoft Corporation

Dear *** * ***
Thank you for contacting Microsoft Corporation via the Revdex.com. The Xbox Listening and Advocacy team has thoroughly investigated this issueAs I stated previously, the Xbox Escalations Team is currently working to resolve this matter on service request *** Please continue to work with Xbox Support Team as this will be the best way to resolve this matter
Sincerely,Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with memory and pop-ups on your device. The Global Escalation Services team will investigate this matter and contact you directly to work toward a
resolution
Sincerely,
Microsoft Corporation

Hello,I do not have a service request number for the last time I contacted you because the support person who answered the phone said it was out of warranty and there was nothing she could do and said there was no point in filing another requests Below I have outlined the times I have contacted you and received a replacement, only for that replacement to also break a few months later First Request: Broken Band: June 2016: ***Second Request: Battery Won't Charge: July 2016: ***
Third Request: Battery Won't Charge: November 2016: ***Fourth Request: Battery Won't Charge: March 2017; Service Tech did not file a Request because she said it was out of warranty and she couldn't do anything.Sincerely,
*** ***

Dear *** ***,Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Xbox One issueAfter reviewing your service request numbers and previous conversations with our agents it appears your Xbox One is out of warrantyThe out of warranty console repair
our agent has offered you is the only offer we will givePlease contact support at support.microsoft.com/en-us/devices to take advantage of this offer. Sincerely,Microsoft Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***The reference number regarding our phone call is ***. Sincerely, *** ***

Dear *** ***, Thank you for contacting Microsoft Corporation via the Revdex.com regarding your issueThe Global Escalation Services team will investigate this matter and contact you directly to work toward a resolution. Sincerely, Microsoft Corporation

Hello,
Thank you for contacting Microsoft via the Revdex.com of Alaska, Oregon, and Western Washington
We apologize for the delay in responding to your claim. If you are still experiencing an issue with your product or service, please update your Revdex.com claim
confirming your most recent service request number and we will be happy to investigate further
If you have not contacted support regarding this inquiry, we encourage you to visitsupport.microsoft.com to get immediate assistance with the product or service you are experiencing issues with
Sincerely,
Microsoft Corporatio

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding an issue with your PC. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Complaint: ***
I am rejecting this response because:I have given Microsoft more than enough time to review my case, and I had included the escalation number on my complaintI'm tired of being thrown around the bushThey need to email me directly and resolve this immediately, as I am leaving the country soon after over a month of waiting on them,
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: I want Microsoft to explain why they disguised an app that let st them forceable install Windows on a personal computer. as a critical update. This is unethical and unacceptable. Microsoft has no right to take control of my computer by disguising an app as an update. I found how to prevent their doing this by removing KB"recommended update"; now Microsoft is using another "update" (app) with a different KB number as a necessary update that lets them once more attempts to install Windows 10. THIS PRACTICE IS NOT ACCEPTABLE!!!
*** ***Sincerely,*** ***

Complaint: ***I am rejecting this response because: I contacted the company three times and was only give one service request number ***
Sincerely,*** ***

Complaint: ***I am rejecting this response because:
There is no fraud on my accountI have contacted my banks and there was never any fraud activity on my accountI am who I amI have been with Skype for years and paid Skype with no problems I have asked Skype to contact me by phone and still no one has contacted meWhat is your number? What is your customer service chat services? How can I get in contact with Skype in the future if this happens again. Sincerely,*** ***

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding concerns with Microsoft Edge We appreciate the time you have taken to provide your honest feedback regarding your experience, and apologize that it was unsatisfactory
Your comments have been recorded and will be forwarded to the appropriate department for reviewWe appreciate your continued support of Microsoft products and services.
Sincerely,
Microsoft Corporation

Dear *** ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding a billing issue with *** ***. We would like to investigate your issue further but were unable to locate a service request number within your claim or with the information you
have provided. If you have a service request number, please update your claim with this number and at that time we will be able to provide further assistance
Sincerely,
Microsoft Corporation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.com regarding your Surface Pro exchange. The Surface Escalations Team will investigate this matter and contact you directly to work toward a resolution
Sincerely,
Microsoft Corporation

Complaint: ***I am rejecting this response because:
I am not sure why you are talking about my account being bannedThat is NOT what this message was aboutPlease reread my complaint.
Especially if you want me to continue buying serviceOr I can just switch to PS4.
But you changed my gamertag to an insultThat is unacceptable.
Sincerely,*** *

Complaint: ***I am rejecting this response because: how did I violate the terms for requesting for something YOU are at fault forNot meI have photo evidence showing you double change me multiple times, and I took the necessary stepsMy account should not have been banned, and needs to be unbanned or I will take legal action against you for trying to defraud me.Sincerely,*** ***

Dear ***,
Thank you for contacting Microsoft Corporation via the Revdex.comOur records show that the Global Escalation Services team has attempted to reach out to you multiple times and has not received a responseAt this time, we are unable to offer further assistance and Microsoft considers this matter closedTo continue this investigation, please check the e-mail address listed in this complaint and reply back to the engineer, or contact Microsoft support to issue a new caseMicrosoft will no longer be responding to further requests regarding this matter
Sincerely,
Microsoft Corporation