JPMorgan Chase Credit Card

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 21, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 20, 2015. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 30, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 18, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Chase did not do any thing to resolve the problem. I tried to contact Chase numeruos times via telephone, email, and e-messages but there is no response from Chase. In short, Chase just do not take no action to resolve the situation and avoid all forms of contacts with me. As a result, no progress has been made by Chase to resolve this problem.
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 18, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 1, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on November 8, 2016. They should receive our correspondence within 5 to 7 business days. In...

order to protect consumer privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on June 4, 2014. They should receive our correspondence within 5 to 7 business days.  In order...

to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I received their reply yesterday and I am not satisfied at all with there reply.
 
I notified them many times that the trip cancellation was not because of a pre existing medical condition.
 
When my wife went in for correction of her pre existing condition a new problem was discovered and that was well after we booked the flight. The pre existing condition they refer to was well taken care of and we could have had our flight.
 
It is the new condition that caused us to have to cancel and they are well aware of that but elect to ignore that fact. I have sent them documentation on this more than once.
 
To put this to bed once and for all I would be willing to accept a compromised offer. This has been dragging on long enough.
 
If they think I will go away they are absolutely mistaken. I will take this to small claims court next if they cannot come up with a acceptable solution.
 
Regards,

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on August 29, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on October 12, 2015.They should receive our correspondence within 5 to 7 business days.  Inorder to protect consumer privacy, they have been advised they may share theresponse directly with you. Tell us why here...

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondence. Chase takes consumer feedback very seriously. We havefully reviewed this matter and responded to the consumer on September 17, 2015. Theyshould receive our correspondence within 5 to 7 business...

days.  In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you.

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on October 23, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 7, 2015. They should receive our correspondence within 5 to 7 business days.  In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have NOT yet received any response from Chase as they claims. I have not reviewed the response due to not receiving it complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
n

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on April 11, 2016. They should receive our correspondence within 5 to 7...

business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.
Tell us why here...

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on May 31, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect...

consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
 
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
The response I got was: 
 
This is why the charge was declined. 
 
When you called customer service on May 24th you advised as you will be making a purchase in the amount of 193.98 cents for game digital.com At that time we updated the account with this information so you would be able to make that purchase I regret that by the time the merchant processing transactions on May 27th information has expired which caused the transaction declined for security reasons.
 
Please discuss the return policy with the merchant you will need to contact the merchant to discuss the options for returning the second transaction and discuss any credit that may be due once you have the information you may wish to send the merchandise back to the much and by Federal Express or United Parcel Service so there's a record of the merchandise being sent back.
 
 
My response: the information was said to be updated according to the response I got from the letter sent by chase. but by then the sameday it was denied by game digital. Hence why calling back chase and being told to resubmit the charge by chase customer service. I said and for sure it will go thorough? Yet it did not again go through. So a third time I was told by chase customer service to resubmit. Believing that only one charge, the only charge I was trying to make since the beginning when I called chase customer service the first time and told transaction would go through. If the first had gone through like I was told there would have been no double, and triple orders or trys by me. 
 
Chase now after I called and did what I should have, then having to go through more
Additional steps has resulted in great deal of frustration. Chase now instead of providing a solution, chase has put the burden on me to solve the situation. As a result I am unable to return the second item as we are past the window of returns. Had the first charge gone through as I was assured by chase, I would not be in this situation. 
 
Regards,