JPMorgan Chase Credit Card

Tell us why here...Tell us why here...Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on January 12, 2015. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  Chase did not offer any response except the same nonsense; it has lied endlessly in this matter in an appalling way and taken no responsibility for its negligence. Just as one issue among many, my card was denied over and over solely because of Chase's incompetence, and it promised the matter was resolved before I left for a trip abroad, and the problem was never resolved Chase gave every excuse imaginable (system error; someone didn't process your travel notification; it's Visa'a fault, not ours; it never happened; it's the website's fault (what, it happened many many times, we don't why). As you can tell from their fake response below, they don't want their negligence and astonishingly offensive fraud made public, but it should be. Nothing they said in their response is either accurate, relevant, or even a response.
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They have not offered anything, really. They have sent me a letter defending their policies, which I firmly believe are in violation of my privacy and civil rights, as they collected unnecessary personal data from me. Personal data, once is on line, becomes highly vulnerable, as the recent case with yahoo.com shows.
 
If this is a law (collecting personal information, including account numbers and SSN BEFORE giving a credit), this must change. I will forward Chase's letter to my senator to see what he thinks about it. Besides, I insist the Chase's website did not indicate at any moment, at least in any reasonable way for an honest potential customer to see it, that there were limits on the loans.
Regards,
[redacted]

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on Dec. 23, 2015. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 5, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Attached is a scan of the ONLY offer that was offered to me.  The letter I received from Chase stated that I applied for another offer.  As stated, this is the ONLY offer that was offered to me from Marriott Rewards Chase.
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They basically contacted me to tell me that they don't care to resolve the issue. They also are not attempting to do anything that would keep the issue from occurring again with someone else. They don't care that the sales rep lies to get people to sign up. It is up to the people that are gullible enough to sign up for their program to hire a lawyer to read the fine print and interpret it. Chase is notorious for caring less about what their customers think and that was reflected in the way they handles this situation.
Regards,

Tell us why here...
This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer...

on June 5, 2015. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Please add this to my complaint 
Please add this to the southwest complaints.. On April 24,2015  until April 27, 2015 to return I had reservation to Fly to [redacted]. I also had request for a rental for a car for the same days by using my points.  It was very important for me to get a car because I was there to visit my sick mother.  I had went to the car rental place Thrifty to pick-up my car. When I gave them the rental information for the car. They notice the dates was for 05/22/15 to 05/24/15 the correct address which was the [redacted] [redacted]  My points covered the car 6,755.  But they could help me because their system screw up the days. The Thrifty car rental was trying to change the  dates because it supposed to be for April dates not May. I not going to Pittsburgh In May at all. I flew Southwest as well. The car rental place could not change the dates.  I had to call Southwest Rewards. I spent a hour on the phone crying and asking them to change the dates since there system screw me over. I had no way to leave the Airport with any Transportation. Southwest left me hanging knowing I had a sick mother I had to get too. They didn’t care at all. It was so  devastating I had to call Chase Credit card company  and explain the situation they did a emergency extra credit to put on my credit card so I can rent a car to see  mother. Southwest  also said if I don’t show in May I will lose the points.   This is so horrible  I want my points I earned them I will not  let them take them from me This the most horrible thing that can happen to a person. I not going to Pittsburgh in May 22, 2015 at all. I will never trust Southwest rewards ever again Chase need to leave them I will let Chase know that as well.  I want my points back its not even May.  
 
Please add this to my complain.
 
 
Thank You
 
Sincerely Yours

Revdex.com:I talked with [redacted] on 2/4/15 at Chase Card Services Executive (1[redacted]  [redacted] office and she assured me the currency difference credit shortfall due to the lag of credit processing versus the charge itself involving an erroneous original charge of €19,040 amounting to an FX difference $368.42 would be credited to my charge card within 5-7 business days.   Therefore complaint ID [redacted], has been resolved to my satisfaction.      
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Chase contacted me Tuesday, June 10th but I was unavailable at the time of the call. As soon as I was available I contacted Chase (on the same day) and left a voicemail.  They have yet to respond to me.

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No. [redacted]  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response was provided verbally to the...

customer on August 4, 2016.   In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted]

This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on March 6, 2014. They should receive our correspondence within 5 to 7 business days.  In order to protect consumer...

privacy, they have been advised they may share the response directly with you.

This e-mail is to acknowledge receipt of your correspondence from [redacted] [redacted] [redacted]  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and verbally responded to the customer on April 9, 2014.
 
In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11556978, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I’m not satisfied with Chase I did not received a letter from them my address is [redacted].  I need them to response.  Sent from Mail for Windows 10

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on December 2, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have had chase cards for almost a decade and all have been in good standing. For them to remove all my accounts at once does not make sense. I have paid on time, I use all of the cards regularly, and I have done nothing to violate the terms of service. My credit is excellent, and the only reason for the inquiries is because I got a new apartment and a lease on a new car. The [redacted] credit line inquiry was an mistake by Wells Fargo and they have admitted it. There is no reason to close ALL FOUR of my Chase cards. I do not accept this businesses response.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on January 15, 2016. They should receive our correspondence within 5 to 7 business days. In order to protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on February 4, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.

Tell us why here...This e-mail is to acknowledge receipt of your correspondence. Chase takes consumer feedback very seriously. We have fully reviewed this matter and responded to the consumer on September 21, 2016. They should receive our correspondence within 5 to 7 business days. In order to...

protect consumer privacy, they have been advised they may share the response directly with you.