Groupon

Hello [redacted] ,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] .Regarding your complaint: You were refunded in full to Groupon Bucks on February 7, You have since spent most of those Bucks.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: I can't apologize enough for the disappointment this issue has causedWe take full responsibility for the trouble you have been through in attending this gameI have issued full refund to your card and will reflect in your statement shortly.Also, to compensate for the trouble I've issue $to your Groupon account for future purchases.Once again, I'm really sorry that you were not able to enjoy the game.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: Sorry for any troubleI'm able to go ahead and make a one-time exception in this caseI've just canceled your purchase and issued a refund of $to your credit cardAlthough it can take up to business days for this refund to be reflected on your statement, it should appear much sooner.While we're happy to make an exception for you today, please keep in mind that we will not be able to issue additional refunds of this nature in the futureOf course, if you ever run into difficulty redeeming your Groupon, please don't hesitate to contact usI’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer [redacted]

Hello [redacted] ,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

(The consumer indicated he/she DID NOT accept the response from the business.) I am asking my GC why I need to provide account information?? Anyway, I have send the email from [redacted] to you maybe weeks ago, but NO ANY RESPONSE from you

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] @groupon.com.Regarding your complaint: Refund Or Exchange IssuesUnfortunately, we are only able to refund Groupons of this nature if the event itself was cancelledWe have no confirmation on our end that is was.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer [redacted]

Hello [redacted] ,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] .Regarding your complaint: I am very sorry for the trouble you had when attempting to redeem this voucherI do see that you spoke with one of our supervisors previously who approved this refund outside of policyWe have issued the refund of $back to the original method of payment.I’ve provided more specific instructions in my direct email to you (Ref [redacted] )If you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello,Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint:Looks like your issue has already been taken care offPlease contact [email protected] for any more assistance.Thank you for your understanding.Regards, [redacted] ManagerGroupon Customer Support

Hi [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.I'm personally addressing your issue today and I'll update you via email with my progress.Thank you for your understanding.Regards,*** **ManagerGroupon Customer Support

Hi [redacted] , So sorry for the trouble and the frustrationI've checked your account and can confirm that you currently have a total of $in Groupon creditThis credit is in your account and will apply to all purchases you make from this point forward Once again, we apologize for the frustration this situation has causedPlease don't hesitate in letting us know if we can assist with anything further Regards, Groupon Customer Support

Complaint: [redacted] I am rejecting this response because: This statement is not true I have not talked to her since the complaint was filed I have not been told what the consumer was told not was I given any money This is a circle of lies to try to get this to go away Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I have checked all in boxes and I have not found a direct e-mail Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: No email was received as mentioned, in any email account or spam folder Sincerely, [redacted]

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.I responded to you a moment ago via email from [redacted] Regarding your complaint: I’ve looped in a manager who works on the ***Team and they’ll be in touch shortly.I’ve provided more information in the direct email to youIf you have any additional questions, please reply thereThat’s the thread that the Ideel Manager will be using to further discuss your issue.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

(The consumer indicated he/she DID NOT accept the response from the business.) There should be a time cutoff where you are allowed to get your original money back from GrouponIt is cash and if it is not redeemed after a few years, Groupon should not be ablke to keep my moneyI am never buying a Grouon ever again

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.Regarding your complaint: I'm sorry for the frustration with this purchase and our teamThat's never the experience we want you to haveBecause this Groupon did include Fine Print language making it clear that appointments were subject to availability and weather, it would be our policy to deny this refund request and encourage you to reach out with the merchant to reschedule.However, considering that this has not been a pleasant experience when trying to resolve this matter, I am making a one-time exception to this policyI have issued a refund to your original form of payment, and please allow up to business days for this to reflect on your statement.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Complaint: [redacted] I am rejecting this response because: I don’t want Groupon bucks, I want my money back Sincerely, [redacted]

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: Refund Or Exchange IssuesI see that this has already been traded in for Groupon bucks.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondence.Regarding your complaint: As previously stated to you on multiple occasions, this GLive Groupon is only refundable on the day of purchase, so we cannot honor your requestThis decision is final, and has been relayed to you multiple times via email, chat, and over the phoneI'm very sorry for any inconvenience this has caused.If you'd like the reference numbers for the conversations where this information was made clear by supervisors, they are tickets: [redacted] Additionally, we've been alerted that you have filed a dispute with your financial institution regarding this purchaseYou have every right to do soHowever, once a dispute is filed, we are prohibited from refunding or altering that order in any wayBecause of this dispute, there is truly nothing further we can do to assist you with this request.While I understand that you are not satisfied with the previous replies you've received, we have done our best to assist you and have provided you with the best solution available in this circumstanceI am happy to answer any questions you may have regarding other purchasesHowever, I am not able to assist any further with your particular request and we consider this issue resolved.Thank you for your understanding.Regards, [redacted] *ManagerGroupon Customer Support

Hello [redacted] Thank you for reaching out to us through the Revdex.comI have reviewed your most recent comment and all internal Groupon correspondenceI responded to you a moment ago via email from [redacted] Regarding your complaint: Bad experience during a Hotel stay.I’ve provided more specific instructions in my direct email to youIf you have any additional questions, please reply to me there.Thank you for your understanding.Regards, [redacted] **ManagerGroupon Customer Support