Flick Enterprises Inc

Initial Business Response /* (1000, 5, 2016/01/22) */
Square was unable to locate a Square account associated with this name and email addressIf you could provide the name and email address on the account of which you are inquiring, Square can further assist you
Initial Consumer Rebuttal /*
(3000, 7, 2016/01/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The email attached to the account is ananda ***@outlook.com but the rest of the information has been provided
Final Business Response /* (4000, 9, 2016/02/04) */
Please refer to the latest email correspondence from Square on 1/27/As of 1/27/16, you replied to Square's email and stated you spoke with the recipient and this has been resolved

Square reviewed your account and found a persistent pattern of transactions generally associated with high-risk activitySquare regrets that, starting today, you will no longer be able to process transactions using SquareDue to the unusual or high risk activity associated with your account, your outstanding Square balance will be reserved for up to days (but no less than days), unless circumstances require that Square extend this reserve periodIf you do not want Square to reserve your funds, you may refund the payment back to the cardholder account.Square Compliance TeamThis is a non-commercial message sent to you by Square, Inc.Email preferences: Please note that you may receive non-commercial email in accordance with your Square Seller Agreement, whether or not you elect to receive promotional email.FAQ: If you have any questions about Square, please see our help center at: https://squareup.com/helpPrivacy and security: Keeping your personal information secure is one of our most important responsibilitiesFor an explanation of how Square protects your personal information, please visit the Square website to read our Privacy Policy

Initial Business Response /* (1000, 5, 2015/06/16) */
Hello ***,
Upon further investigation, Square has responded to your inquiry noting that the tracking information for the shipment confirms that the hardware was delivered successfully to the address provided
If you still believe you
did not receive the items purchased, your option will be to contact your card-issuing bank to dispute the payment

Initial Business Response /* (1000, 5, 2015/11/04) */
Based on the email sent by Square on 10/31/15, your account has been returned to active statusDepending on your bank's policies, you should see your remaining Square balance in your linked bank accountPlease respond directly to the email
between you and Square with any additional questions or concerns

Hello,
Square looked at your account, and it appears the funds mentioned were transferred to your linked bank account on February Depending on your bank's policies, you may see the funds in 1-business days from that datePlease feel free to reach out if you continue to experience issues

Complaint: ***I am rejecting this response because: Square created
the whole problem in the first place. My wife, *** ***, put her name and email address [email protected] on my account, so to speak (and as such under her name and email is where square incorrectly put the disputed $*** that is my hard earned money) inadvertently only b/c square asked for her contact information in order to download the missing square app onto my phone. To say that my account is not valid with regards to my dispute is ridiculous. From my conversations with square service reps they knew fully that all they had to do was to "freeze" her so called account and instead properly place the money into my account with my email, name, etc. Instead, square made up some bogus explanation that they could not pay me because of suspicious account activities. I have email confirmations from square that they are refunding the disputed money back to the sender whom I tutor for, within 2-business days (starting on June 7, late in the evening). It's now past business days and unless the sender has received the money back in her account within the past day I'm still waiting for my legally earned money over days past due. The next step may be for me to serve square with legal notification Sincerely,*** ***

A chargeback is a cardholder-initiated dispute of a credit card paymentIt is a form of consumer protection provided by the cardholder’s issuing bank, which allows cardholders to file a complaint regarding fraudulent transactions on their statementOnce the cardholder files a dispute, the issuing
bank investigates the complaintWhen a chargeback is initiated, we collect information from both the cardholder and the merchantIf necessary, we’ll bring the two parties togetherPlease keep in mind that chargebacks that result from manually entered transactions are generally harder to win for the merchant. For details on Square’s chargeback policy, please review Square's Terms or reach out directly to Square with any additional questions

Initial Business Response /* (1000, 5, 2015/09/28) */
Hello,
Square was unable to locate a Square account associated with this name and email addressIf you could provide the name and email address on the account of which you are inquiring, Square can further assist you

Hello,
On 9/13/Square informed you that you that we deactivated your accountWe reviewed
your account and found that your business and/or product is prohibited by Section of the General Terms and Section of the Payment Terms, which means we cannot process payments related to your business
We apologize for any inconvenience this may cause

Complaint: ***
**PLEASE REFER TO *MY* LAST RESPONSE TO YOUR MESSAGE SENT ON *** 5/6TH STATING I REQUIRE A ANSWER TO THE QUESTION AS WELL AS THE FUNDS(WHICH I RECEIVED PARTIAL) I WILL REPOST THE QUESTION I AM REQUIRING BE ANSWERED WHICH IS THE SAME AS THE LAST RESPONSE I SENT ON *** 6TH ***
I AM REJECTING THIS RESPONSE BECAUSE:
*** I want an answer as to why they think they could benefit financially for almost a year, by illegally holding money which they had no legal or contractual right to with hold, and chose to ignore 50+ emails over that time period? ***
________________________________________________________________________________...⇄ /> YOU ILLEGALLY WITHHELD MONEY DUE TOO ME, FOR MONTHS, WHICH NOTHING IN THE USER TERMS AGREEMENT ALLOWS YOU
TO EVEN CLOSE TO DOING
SQUARE INCWILLFULLY IGNORED EMAILS OVER THAT TIME, AS I HAVE THE READ RECEIPTS TO PROVE THEY IN FACT HAD
BEEN OPENED AND LOOKED AT,AND EARNED PROFIT FROM THIS ILLEGAL ACTIVITY
AND YOU “APPRECIATE MY PATIENCE AND APOLOGIZE AGAIN FOR ANY INCONVENIENCE THIS MAY HAVE CAUSED”
1. THIS IS CALLED THEFT. LARCENY
2. THIS IS CALLED BUSINESS FRAUD
3. THIS IS CALLED MONEY LAUNDERING
4. WHEN SOMEONE OR SOME COMPANY, BY DEFINITION, STEALS OR ROBS YOU…THERE IS NO APPRECIATING NOR PATIENCE!
5. IF SOMEONE STEALS YOUR CAR, MONTHS LATER GETS CAUGHT, DO THEY SAY TO YOU SORRY FOR ANY INCONVENIENCE THIS
MAY HAVE CAUSED?
NO…THIS WASN’T A “INCONVENIENCE” THIS WAS 'ILLEGAL’!

Free free to reach out to Square Account Services team of this seller at https://squareup.com/help/us/enThey will handle it accordinglyPlease know that Square is unable to process refunds on behalf of merchantsIf you have filed a dispute, Square will work directly with your bank once Square
receives notification of the billing disputeSecurity is Square’s priorityIf you would like more information about the security of purchasing through Square please see Square’s privacy and security page

Revdex.com:I have reviewed the response made by the business in reference to complaint ID*** *** find that this resolution is satisfactory to meSincerely, Louis***

Please refer to the following email sent on *** 23: Hello ***, We wanted to let you know that the hold on your Square account has expired, and your funds are scheduled to be deposited to your linked bank account within one to two business daysPlease note that your account status
remains unchangedWe appreciate your patience and apologize again for any inconvenience this may have causedSincerely, Square Account Services

Complaint:***I am rejecting this response because:I need a refund of the payroll and service charge of $10Sincerely,Latasha ***

Please refer to the latest email correspondence sent by Square on ***Hello ***,We're sorry to inform you that we are deactivating your accountOur Account Services team reviewed your account and found a pattern of transactions associated with high-risk activity.For further information about our policies, you can review section of the Square Seller Agreement (https://squareup.com/subscriptions/r?ee=39148d2b52cf8d49380aed1c05cea44a8315ea0...⇄ regret that, starting today, you will no longer be able to process transactions using SquareAny funds currently in your account will be held for days before being released to your linked bank account.If you'd prefer to receive funds more quickly, you should consider refunding the payments back to the original cards and seeking alternate forms of payment(Please note that we will refund all the fees, too.)Refunds are available within days of the original paymentTo process a refund, log in to the Square dashboard (https://squareup.com/subscriptions/r?ee=d7414c3a5d78a208969ff04b1334e2e6503e71d...⇄ the date selector tool to locate the specific payment.Click the payment you'd like to refund, then click "Issue Refund".Select the reason you're refunding the payment, and click "Issue Refund."Unfortunately, our decision to deactivate your account is finalDue to security reasons and the obligations of our agreements with card networks and other financial institutions, we cannot reverse this decision and are unable to provide additional details.Again, we apologize for any inconvenience this may have caused

Complaint: ***I am rejecting this response because: I want my money back that is in my accountIf I don't get it back in day I will contact the local authorities and my attorneySincerely,*** ***

Hi, thanks for reaching outSquare looked at your Cash account and can confirm these funds have already been initiated to be sent to your Chase accountSquare is unable to cancel Cash transactions after they’ve been deposited. Let me know if you have any further questionsI’d be happy to
help

Hello James,
Our Account Services team has reviewed your account and determined that we are no longer able to support processing your paymentsStarting today, your account with Square is deactivated
Any funds currently in your account balance will be released to you on February
02, and will be available in your bank account within two business days
Please be advised that the release date and amount available for release are subject to change based on factors that include receiving additional chargebacks after this noticeIn addition, chargeback activity on payments unrelated to these funds will result in additional debits from your linked bank account
For payments that haven’t been deposited (generally in the last few days), you may consider having your customer pay you by another method (cash, check, etc.) and refunding the payment(s) back to the original payment card(s)The full payment amount will be returned to your customerRefunds can be issued within days of the original payment dateTo learn more about issuing refunds, please visit***
For more information about our policies, please review the *** *** ***
We appreciate you considering Square for your processing needs
Sincerely,Square Account Services

Initial Business Response /* (1000, 5, 2015/10/12) */
Hello,
Upon further review, a member from Square's Support team has been assisting you with this matter and sent an email to you on October 8, The email states: "we have now initiated a return of these funds to you! You should see the
credit to your account in 1-business days."
If you have any additional questions please email Square's Support teamSquare strives to respond to all inquiries within hoursIf you have additional questions about your Square account, Square recommends searching the online Help Center, found at: squareup.com/help The Help Center contains many troubleshooting tips as well as detailed articles that explain policies and procedures
Initial Consumer Rebuttal /* (2000, 7, 2015/10/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/02/08) */ Please refer to the latest email correspondence between you and SquareThe message from 2/4/states: "Thank you for writing inI apologize for the delay in getting the check out to youThe person that I needed to approve the check request
just got back into the officeI am currently working with him to get this check mailed out! I will update you when I have more information." Square will reach out to you in latest email correspondence