Fire Protection Specialists

this is a scam

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[ I do not want my refund in a form of a check, I want my refund back to the credit card the charges were made to ending in ***There is a dispute pending with this credit card company and they need refund my credit cardThank you ]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter
has been resolved
Sincerely,
*** ***
*** ***, Per our conversation on the phone, I understand the following:
1) I will no longer be contacted by Yodacare for any reason,
2) I will not have to pay any money related to any request now or in the future,
3) My previous contract has now expired and there will be no further contract or cost in the future from Yodacare for anything, and
4) if my credit card was charged, the money will be immediately refunded
I really appreciate your kindness and understanding of my issueI will contact you if I have any further contact from Yodacare as we discussed
Thank you so much!!
Blessings Always,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]I received what appears to be a COPY of a check on Saturday, July **, Envelope stamped "Returned for postage". Why would I accept this check when they have already partially reimbursed me through my credit card company? If it were in fact a real check, why then did they send me an email telling me they were refunding the amount of $& why was this amount credited to my *** credit card on 7-*-from *** ***? The check was written for the full amount owed of $It would not have been legal for me to cash this checkAll I really want is the balance of $I am unable to send an attachment without a scanner for the check but I can forward the email they sent me regarding the $
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear ***,
thank you for writing me, please allow m to express my regret regarding your experienceA full refund is issued to you in form of a check *** $ and will be mailed today via certified mailRegards, Sophie

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
This company is not being honestThey processed a refund to my *** on 7/*/I just checked my account & also spoke with an employee concerning this transactionIt was indeed processed & credited to my card account in the amount of $I am purchasing a printer to prove this transaction did process okay & that I did indeed receive $toward my refundIt will also show $charged to my account on 6/**/They have never tried to contact me by telephone as stated as I have my phone with me at all times & even if I missed a call I would be notified of the missed callThere was no such call made to my telephone-another lieI only want the remaining amount of my refund of $& will not relent until I receive itThey have no business scamming people but obviously they do as evidenced by the people ahead of me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Tech Matrix Infosolutions Inc regarding complaint ID ***.Sincerely,***
***

As per the desired settlement, "Check***" in the amount of $is issued and mailed to the customer towards a complete refund on her account with us.We
wish if the customer would have allowed us to contact and clarify any doubts she
may have on us being legitimate, as we are a
legitimate company and we always
aim to provide the best services to all our customers.”We would also like to
take this as an opportunity to assure that we really work hard to resolve
customers' issues and we always represent us as a third party independent
technical support providerWe always ensure that any customer who is
registering with us have a complete clarity on us being an independent company
and not affiliated to any other software or hardware manufacturer, before they
register with us.” Regards,YodaCare

Dear ***,
thank you for writing me, your refund has been issued today, conformation # is ***Please allow me to use this opportunity to express my regret regarding your experienceIf
there is anything else I can do for you, please feel free to contact me at ###-###-#### or ***Regards, ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear ***,
thank you for writing mePlease allow me to express my regret regarding your experienceIf you would like a full refund, I am more than glad to issue it to youIf you already contacted Discover card, than this process first needs to be followedIn any case, I am here
for you, feel free to contact me any time at *** I will be more than happy to assist you with your refundIf you are not successful in obtaining your refund via *** card, again please contact me, I will be issuing you a full refundJust please bear in mind, that from the main office here, I am only able to issue it via check that is always mailed via certified mailRegards, Sophie

As per the desired settlement, we talked to the customer on *** of February and have processed the complete refund of $on her account, the same dayWe have also sent her full refund confirmation email requesting to wait for 5-working days to see the money under her account
The customer has confirmed that she will close the case upon receiving the refundWe are still waiting to see her response towards the closure of this complaint.Thanks and regards,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

The tech from *** *** did fix the problem with my computer, THEN (and here's the catch) he said that I had to go to a store and get a temporary debit card For $and give him the # over the phone (so there would be no connection to my name or account - he said)
I thought that sounded fishy, but he reassured me when he said that they had insured the repair from the last time that they had worked on my computer, and would reimburse the $
I had to mail the original card and the receipt from purchasing it to an address in Maryland (a PO BOX)He will call me when they get my mail he says
So, weeks later, I call him and he says that they still haven't got itREALLY????? So, today, I stopped being nice to the guyI will NOT deal with this service againBUT, I WILL get my moneyif I have to call him every day and be mean to him 'til he can't take it any more

Dear ***,Thank you for writing meI have read your complaint, and please allow me to use this opportunity to express my regret regarding your experience with *** ***A fill refund is issued to you in form of a check #*** in the amount of $and will be mailed to you today via
certified mailPlease let me know if there is anything else I can do for youMy phone ####-###-####Regards, Sophie

Dear ***,
thank you for writing mePlease allow me to use this opportunity to express my regret regarding your experienceA full refund is issued to you via check #*** in the amount of and it will be mailed to you via certified mailUnfortunately here from main
administration office I am not able to issue a refund electronically since here we do not have means to charge customers nor to issue a refund to a cardTherefore, I hope this form of a refund will be agreeable to you, since it is the only refund form I can provide you withPlease feel free to contact me if there is anything else you may needRegards, Sophie

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I was told it would be refunded on my card. On Monday ***, the company said I will have my refund within 2-business daysI called on *** because my refund was not there, finally, the billing department said it will be on my card 2-business days. On *** I called again and this time they said it will be on my card within hours. So today *** I called and of course I got the same I'm sorrys and that because they are an international business it takes awhile to process the refunds. I have been lied to since I first requested my refund. I do not believe this company has sent any check through certified mail. I want my refund deposited on my card immediately
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***