Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
My concerns and objections remain the same as those listed in my earlier emails.  I am not satisfied with Fidelity's response and they have not resolved my issues / concerns. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
However I do accept Fidelity will contact me directly in an effort to resolve this complaint. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Fidelity’s practices and policies regarding fees on this account are deceptive, without notice, and only serve the purpose of draining an account held in cash.   I believe this is a fraudulent business practice for an account with medical funds meant to last through retirement; with Fidelity’s fees, the account would be drained to zero by retirement just because of fees. I am only asking for the recent fees to be refunded totaling $60, a reasonable request, so that I may find another provider who does not charge fees for a cash account. 
Regards,
[redacted]

To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted], regarding service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At his discretion, Mr....

[redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Mr. [redacted] directly.Sincerely,Fidelity Investments

Fidelity received the additional correspondence for [redacted] concerning a promotional offer at Fidelity. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms. [redacted] discretion, she may share the response with you.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. 
 This is in response to the complaint logged against fidelity investments. They never replied directly to me as they claimed they would in the link I received.I therefore reject this response. It was no response at all. I would like an actual response from this company as it appears they are stealing my 250,000 dollars. Thank you, please help me to get and actual response as they claimed they would give.
Regards,
[redacted]

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding customer service issues.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this...

complaint directly to our customer. At her discretion, Ms. [redacted] may share the information we provide with your office. Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.Sincerely,Fidelity Investments

To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning customer service issues. We will respond directly to the client, per our privacy policy.At Ms. [redacted]'s discretion, she may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for Ms. [redacted] concerning a recent check deposit. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms. [redacted]’s discretion, she may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning service issues. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Mr. [redacted]’s discretion, he may share the response with you.Sincerely,Fidelity Investments

RE: Revdex.com Case ID #[redacted] from [redacted]
To Whom It May Concern:Fidelity received the additional correspondence for [redacted] concerning billing and collection issues. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy.At Ms. [redacted]' discretion, she may share the response with you.Sincerely,Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
Please reply with solution on Revdex.com, otherwise I am planning to close all my fidelity accounts as your customer support really makes me feel I shouldn't put my money there. Thanks!
Regards,
[redacted]

Fidelity received the additional correspondence for [redacted] concerning customer service issues at Fidelity Investments. We are currently researching the issue and will respond directly to the client once the research is complete, per our privacy policy. At Mr. [redacted]'s discretion, he may share the response with you.

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern:Your organization forwarded to Fidelity a complaint from Ms. [redacted], regarding a distribution from her 401(k).Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised...

in this complaint directly to our customer. At her discretion, Ms. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.Sincerely,Fidelity Investments

To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted] regarding receipt of a 1099-R Tax Form.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At...

her discretion, Ms. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.Sincerely,Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
This is the [redacted] ANSWER I always get from them , and then nothing happens I get no help whatsoever Regards,
[redacted]

To Whom It May Concern:Your organization forwarded to Fidelity a complaint from [redacted], regarding account restrictions.Please be advised that, in compliance with our Privacy Policy, Fidelity can only respond to the issues raised in this complaint directly to our customer. At her discretion,...

Ms. [redacted] may share the information we provide with your office.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming our intent to contact Ms. [redacted] directly.Sincerely,Fidelity Investments

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
 
Regards,
[redacted]
 Fidelity has not provided any resolution which is satisfactory, they have defrauded me $100 and the evidence is on a recorded call. When they send me a check for $100 for the fraudulent information they gave me which resulted in a $100 fee than this case can be closed. Fidelity continues to give the run around and nickle and dimes their customers which is not right.

RE: Revdex.com Case ID #[redacted] from [redacted]To Whom It May Concern: Your organization forwarded to Fidelity a complaint from [redacted], regarding service issues.We have responded to Ms. [redacted] concerns in writing. If she has additional questions, Ms. [redacted] can contact us at [redacted]....

Representatives are available 24 hours a day, 7 days a week.Please be advised that, in compliance with our Privacy Policy, Fidelity will not be sharing our response to Ms. [redacted]. At her discretion, she may share our response with you.Protecting the confidentiality, integrity and security of the personal information we maintain is critical to ensuring the trust our customers have placed in us. I hope this information has been helpful in confirming that we have responded to Ms. [redacted]'s concerns.Sincerely,Fidelity Investments