Facebook

Hi,We've reviewed your complaint and have determined that the content you referred to was correctly removed since it violated our Statement of Rights and Responsibilities. Your account will not be reactivated per our policies. To learn more about this, we recommend reviewing our Community Standards: https://[redacted]/communitystandardsThanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the Page?Thanks,[redacted]The Facebook Team

Complaint: [redacted]
 
url is [redacted]

Hi [redacted], We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com. As previously mentioned, we have determined that your content was correctly removed. For further assistance please visit the Help Center to find the best way to report this kind of issue: [redacted] There is also no profile that is connected to [redacted]. Can you provide more details on the account you believe was associated with that email.  Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/05/19) */
Hi,
We've reviewed your report, and it looks like this is no longer an issue. If this happens again, please reply to this email with details, and we'll do our best to help. Sorry for any inconvenience this caused.

We also recommend...

checking out the Help Center for more information and answers to common questions:

https://www.facebook.com/help/?ref=cr

Thanks,
[redacted]
Community Operations
Facebook

Complaint: [redacted]
I am rejecting this response because: I did provide my ID twice, but it's not the ID that you have in your books, since the owner of the business has changed since then and that I can provide legal papers for it that you keep on rejecting since you are only waiting for a precise ID. For the record, I lareday the same explanation more than three times for this complaint... Can a real person with knowledge on how to proceed contact me back as suggested by you in your previous anser? It would really help not to be answered by robots or with formatted answers that I already received several times and that don't solve the problem or even help us progress in any way. Thanks.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/03/19) */
Hi [redacted],
Thank you for your email. I'd be happy to assist you. We were able to look into your correspondence with London. As London mentioned, we are unable to refund this charge.
I apologize for any confusion you experienced when making...

your purchase. Facebook only issues refunds for fraudulent charges so I will be unable to refund you in this particular case.
Thank you for contacting Facebook,
[redacted]
Payment Operations
Facebook

Initial Business Response /* (1000, 10, 2015/04/15) */
Hi,
This issue should now be resolved. We apologize for any inconvenience this may have caused.
If you have any other questions, please visit the Help Center for more...

information:
https://www.facebook.com/help/?ref=cr
Thanks,
Milo
The Facebook Team
Initial Consumer Rebuttal /* (3000, 12, 2015/04/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I still don't see word for word everything I asked for. Is my Facebook Profile private? Can I change my name back to a nickname so I can feel comfortable like everybody else who uses fake pictures, and nicknames? Is my State Identification destroyed? Until I see these things responded to and I'm reassured, I'm never going to accept an apology from Facebook. Just the way they played with me, changed my name before asking me or giving me a chance to do it myself as soon as they got my Identification Card, then had the nerve to ask for the same card all over again makes me leary of them. I better not see my face or no post of mine, or my activities on Google no more. I'm supposed to have a private account, so I shouldn't be able to look up my activities and posts on Google at all. I also shouldn't be getting any affiliated(there not from my apps neither) emails tied to Facebook when my email is supposed to be hidden, not accessible to nobody or nothing on Facebook. I'm still not satisfied , and won't be until I see those changes.Thank you Revdex.com
Final Business Response /* (4000, 14, 2015/05/04) */
Hi,
We weren't able to verify your identity with the image you attached. The image we received was either too small, too dark or blurry.

Please take a new photo of your ID and check that your name, date of birth and photo are all clearly visible, then attach it in your reply to this email. Be sure to cover up any personal information that we don't need to verify your identity (ex: social security number, address, license number).

To help make the image clearer, try placing the document on a flat surface in a well-lit room and use natural or indirect lighting to reduce glare.
Once we're able to view your ID, we'll take a look at the status of your account. We're sorry for the inconvenience.
View updates from your support dashboard: https://fb.me/1Rm7iH3nGNVxMxk
Thanks,
[redacted]
Community Operations
Facebook
Final Consumer Response /* (4200, 16, 2015/05/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They're lying, and I also learned of them being unreasonable and unfair to me. They came at me for my ID, but it's plenty others who they haven't done that to. They also haven't made others change their nicknames. After all, Facebook is lying about their privacy acts, they don't protect people, and let random people hack and tag you in solicitation ads. That's why else, I don't want my birth name on my account. I agreed nickname,and maybe last name, but not my birth name. And them not allowing me an option to fix it myself if it was that big of a deal is unlawful and not fair. They also keep trying to force me to put my location of where I grew up, and live now on the account. I'm not that stupid, and I know Facebook tracks people, and gives information to advertiser's. That might explain why another company I complained about after this was able to get my information and sign me up for magazines. Facebook plays alot of tracking games so why not at least allow me and if anybody else went through this to have some privacy? I have attachments to show what I've explained about them changing my name, and giving my account back. Also attachments of people in groups or pages I follow who still have nicknames. But why not me Facebook? Why you need my ID, and birthday which is already on my profile , just I changed the year for my security and protection. I'm not allowed to protect myself a little on an already public social media site? Wow. Here are the attachments

Initial Business Response /* (1000, 5, 2015/08/03) */
Hi [redacted],
Thank you for your report. We will review the reported account and take the appropriate steps based on our policies described below. You will not receive a confirmation email when we've taken action, but we do review all...

reports.
Children Under the Age of 13
Children under the age of 13 are not permitted to sign up for Facebook. If you are reporting a child's account registered under a false date of birth, and the child's age is reasonably verifiable as under 13, we will promptly delete the account. You will not receive confirmation of this action, but you should no longer be able to view this child's timeline on the site.
Children Age 13 and Over
If you are reporting an account registered for a child that is 13 years of age or older, we will not be able to take any action on the account. Due to a number of privacy laws, we are generally forbidden against taking action on an account without authorization from the account holder. Please be aware that all users ages 13 and older are considered authorized account holders and are included in the scope of this policy.
We encourage parents to exercise any discretion they can on their own computers and in overseeing their child's internet use. If you're a parent, we strongly urge you to review Facebook privacy settings and internet safety information in our help center.
If you have further questions, please visit any of the following pages:
http://www.facebook.com/help/?page=[redacted]
http://www.facebook.com/help/?safety
Thanks,
[redacted]
Community Operations
Facebook

Initial Business Response /* (1000, 5, 2015/07/22) */
Hi [redacted],
Thanks for contacting Facebook. We appreciate the time you took to write us.

To get you the best answer as quickly as possible, please follow the instructions in our Payments Support Center:
...


http://www.facebook.com/help/contact_us.php?id=XXXXXXXXXXXXXXX?ref=cr
Thanks,
[redacted]
Payment Support Specialist
Facebook

Hi [redacted]Thanks for reaching out to Facebook through the Revdex.com. We've reviewed your report and it looks like this is no longer an issue. Sorry for any inconvenience this has caused.Thanks,**The Facebook Team

Complaint: [redacted]
I am rejecting this response because:They have logged me out of my...

account for security purpose again.  I am not sure why?.  I had my FB page opened to start an event, and then I opened other websites to find the right picture to post for my event.  When I got back to the FB screen, they had disabled my account again.  Why can they just simply asked for a re-login, or send a message to my email to confirm my account.  They keep on logging me out when I am trying to do a paid advertisement. 
Sincerely,
[redacted]

Initial Business Response /* (1000, 10, 2015/09/18) */
Hi,
Thanks for your reply. We're unable to give you access to this account or continue with your request because you either:
- Haven't sent a form of ID that we can use to confirm your identity
- Sent us documentation that doesn't match...

the name, photo or date of birth listed on this Facebook account
Please reply to this email and attach a copy of an accepted form of ID. Be sure to cover up any personal information we don't need to confirm your identity (ex: credit card number, Social Security number).

Please visit the Help Center to view the types of ID we accept:

https://www.facebook.com/help/XXXXXXXXXXXXXXX/?ref=cr
Once we can confirm your identity, we can help with this request.

Thanks,
[redacted]
Community Operations
Facebook

Hi [redacted], We appreciate the feedback. We're always trying to improve the Facebook experience. If you have any other suggestions, please reach out to us here: [redacted]Thanks, [redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:  And what happens when it becomes unpublished? How long will that take?  It has already been inactive for a year! Yet it still dominates my news feed!Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2015/03/11) */
Hi [redacted],
Thank you for reaching out to Facebook. We've reviewed your report, and it looks like this is no longer an issue. If this happens again, please reply to this email with details, and we'll do our best to help. Sorry for any...

inconvenience this caused.

We also recommend checking out the Help Center for more information and answers to common questions:

https://www.facebook.com/help/?ref=cr

Thanks for contacting Facebook,
[redacted]
The Facebook Team

Complaint: [redacted]
I am rejecting this response because: Account issues was resolved. 
Sincerely,
[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
- I need to merge two Pages: [redacted]
Thanks,
The Facebook Team

Thank you for contacting Facebook through the Revdex.com. If you are wanting to verify your Business Page with a Gray Verification Badge, please follow the instrctions from this Help Center Article:[redacted]Currently is it not possible to request or purchase a Blue...

Verification Badge, but you can still let your audience know that this is your authentic Page by connecting your Instagram account or Official Website.Thanks,[redacted]The Facebook Team