Facebook

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]Please keep in mind that if the name is already taken you will not be able to use the name. Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
 
Facebook keeps promising to contact me, but I still have not heard from them.  They said they would contact me when I used their automated system to appeal the disabling of my account and now they again say they will contact me, but I have heard nothing from them.  This problem was first reported to the Revdex.com about 2 weeks ago.
Sincerely,[redacted]

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the account in question?Thanks,[redacted]The Facebook Team

Hi[redacted],Thanks for your patience. We're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/03/04) */
Hi [redacted],
Your account will be deleted according to our terms and applicable law.

For more information about our Data Policy, visit:

https://www.facebook.com/about/privacy
Thanks,
[redacted]
Community Operations
Facebook

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, further corrispondense is needed to resolve the issue. Attached are the links of the duplicate page.[redacted]This is the true link: [redacted]
Sincerely,
[redacted]

you've never emailed me or asked for my identification. My account is locked and I can't even upload ID.
 
 Complaint:[redacted]I am rejecting this response because:Sincerely,[redacted]

Hi,
We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com. For further assistance please visit the Help Center to find the best way to report this kind of issue:
[redacted]
Thanks,
The Facebook Team

Hi [redacted],Thanks for following back up with the Revdex.com. According to our records you should be able to currently access your account. In the future, I highly recommend against sending your password information for security reasons. I hope this resolves your inquiry- have a great day!

Hi, Thanks for your response. We're sorry to hear that you're still having trouble getting into your account. Please click the “didn't receive code” link and follow the onscreen instructions to complete a report.Keep in mind that we won't be able to respond to any additional questions here.Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/08/04) */
Hi [redacted],
I'm so sorry to hear about this. I've taken this person off of the site, along with anybody else she might have been working with. Thanks for reporting this, as this likely helped other people as well. Please let me know if you...

have any other questions or concerns.
Thanks,
[redacted]
Community Operations
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/08/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Hi [redacted],
While I appreciate the fact that she was removed from Facebook along with anyone else who was reportedly working with her, the fact of the matter remains that I am still be harassed on my personal & business cell phone & now by another agent (https://www.facebook.com/profile.php?id=XXXXXXXXXXXXXXX) who tried to contact me from Cairo Egypt! This is unacceptable. The other agent that was harassing me is [redacted]. The whole community is rude, degrading & can't even utilize proper grammar. It puts you guys in a very bad light & seriously makes me want to take down my profile. Is there anything else that you can do as recourse against these people? Please advise accordingly. I have saved & documented all the communications by the this "supposed company". I can forward you text messages, email & IMs so you can do further research. Please advise accordingly.
Thank you kindly,
[redacted]
Final Business Response /* (4000, 9, 2015/08/19) */
Hi [redacted],
Sorry to hear that. I would love to help you with anybody that might be harassing you. If you could send that documentation, that would be a great help.
Thanks,
[redacted]
Community Operations
Facebook
Final Consumer Response /* (4200, 11, 2015/08/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Most certainly. Where would you like me to send the documentation? Please advise accordingly & I will happily forward all of the documentation to you.
Thanks,
[redacted]

Hi,In order to review your issue, we need more information. Could you provide a direct link (URL) to your account?Thanks,The Facebook Team

Initial Business Response /* (1000, 5, 2015/06/17) */
Hi,
Thanks for contacting us. After reviewing your account, you will not be able to use your e-mail
[redacted]@gmail.com to log in to the account. Since you migrated the account, you will now have to use your social e-mail to log in to the...

account.
[redacted]
Payment Support Specialist
Facebook
Initial Consumer Rebuttal /* (3000, 7, 2015/06/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Once again, Facebook is not understanding that this is an issue with a glitch in their system that they will not own up too. I did NOT voluntarily migrate this account. A glitch in the system did not allow me any other option. I am a one person business, I do not let anyone else use my facebook business page. But Facebook forced me into a migration once I placed an ad. The set up said I should be able to just maintain the one business page without a personal page but the set up did NOT ALLOW THAT. The only way to get around the glitch was to set up a fake personal facebook page so I could access my business page. Facebook collected money from me for ads but I was locked out of the system. I want my business page put back to the way it was without a migration to a personal page. The Ads did me no good since I couldn't see what was happening with them and I could NOT respond to customers. This seems like a marketing ploy by Facebook to make it look as if their numbers are increasing when all they are doing is forcing established customers to create needless additional pages. The fact that a company of this caliber does not have customer support for paying customers is absurd! I would like this resolved by giving me access again to my account through [redacted]@gmail.com and eliminate the migrated account of [redacted] Thank You and I hope to be able to utilize facebook again.
Final Business Response /* (4000, 14, 2015/07/15) */
Hi
Here is a link to our help center for Business Manager. You should be able to find some information about moving your Page to Business Manager.
https://www.facebook.com/help/XXXXXXXXXXXXXXXX
Unfortunately we won't be able to assist you further on this issue. If you continue to have problems after this please check out our business resources page from that link.
Thanks,
[redacted]
Ads Payments Ops
Final Consumer Response /* (4200, 16, 2015/07/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I followed this link. It tells me to sign into my business manager but I have NO LINK ANYWHERE to access my business manager. None of the helps issues tell you how to sign into business manager. I can't access business manager to change anything because I can't even find it! I have a bill due for ads and I'm not paying this until this issue is resolved.

Hi [redacted]
 
Your Page has been removed because we received several reports that content on the Page infringed others’ intellectual property rights. We informed you each time content was removed from your Page. We also warned you that if you continued to infringe the rights of third parties, we would take additional action on your Page. For these reasons, we are not in a position to restore your Page.
Thanks, [redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- My email or phone number is attached to someone else’s account: [redacted]Thanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint...

ID [redacted] this is not a resolution however I am providing the information that was requested from Facebook.  
The direct link to my account is [redacted]
 
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because: as mentioned in my original complaint I would like to know why it originally happened and to be assured it won't wrongfully happen againSincerely,[redacted]

Hi [redacted],We reviewed the content you reported and determined that it does not violate our Community Standards. We apologize for any inconvenience this causes. We've since restored the content, and you should now be able to see it.
Please let us know if there's anything else we can do to help. 
Thanks,[redacted]The Facebook Team

Initial Business Response /* (1000, 5, 2015/11/12) */
Hello!
Sorry to hear about this issue. We have limits in place to prevent behavior that other people on Facebook may find disruptive or abusive. These limits are usually triggered when someone is going too fast in some way, such as posting...

too frequently in groups.
Most blocks are temporary, but once you are allowed to use this feature again, you may need to slow down or stop this behavior so you don't get blocked again. Please let me know if you have any other questions or concerns!
[redacted],
Community Operations
Facebook

Complaint: [redacted]
I am rejecting this response because:[redacted], as has been stated. Representatives of [redacted] have submitted 3 forms of requested documentation under the "claim this page" link and have not been cleared to access the page. Please advise.
Sincerely,
[redacted]