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Endurance Warranty Services

400 Skokie Blvd Ste 105, Northbrook, Illinois, United States, 60062-7937

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Endurance Warranty Services Reviews (%countItem)

I've dealt with 3 different people so far and all experiences were great. Sharon, Sam and Kelsey were all very pleasant, helpful and seemed eager to assist.

Excellent customer service experience.
Brittany was professional, knowledgeable and very courteous.
Resolved my concerns quickly and efficiently.

Just received a letter from them addressed to my Mother who has been dead 16 years come May. Called them and they claim that she owns a vehicle at my address. Don't know where they get their info, but if they cannot get that info correct would not expect much from them.

Loved Jeff, he was very personable. Got the confusion cleared up quickly. Thanks for having good people work for you. I left carshield cause they're rude and I believe thieves

Great customer service and very helpful with any questions I had.

Customer service is great. Have had one disagreement on the warranty service.

Tabitha was a great help to me. She answered all my questions and provided even more information that I'm sure will be of great value in the future. Thanks Tabitha

Another terrible warranty company. They are just as bad as infinite warranty company. They look for any reason not to pay your claim. Absolutely terrible. Do not use.

Stop sending me direct mail making me think my policy is running out when I never signed up for your service. This is deceptive advertising.

Worst company ever. Bait and switch company. They want your money but don’t want to cover your repairs. They pick and choose what they want to fix and pull some off the wall idea as to why they don’t want to cover the repair. Terrible customer service. They hang up on you and treat you like a piece of trash. I don’t even understand how this company is still on business.

You guys are the best out there! Darion ***! Awesome ??

I wish I would’ve known about them when I first got my other car they are awesome

The associate was very helpful and professional. My questions were answered and I was very happy with this call.

These people hounded my father via cold calling his home and duped a 97 year old man into an insurance policy. Avoid these losers and anyone associated with them at all costas

Endurance Warranty Services Response • Mar 06, 2020

Hello David,

We would like to speak to you about your father’s experience with Endurance. Please note, Endurance does not make "cold calls" or any outbound sales call unless specifically requested by a consumer via our online portal. Please contact us at 866-432-4443 or [email protected], we would like to hear about that experience and try to see how to make it a better one. -Customer Experience Team

Took dealer 5phone call to get approved car in the shop 2 extra days cost me 400$Not100$

Well they told Me I'd have my refund by today 2/28/20. Well I called the and they told me now it will take up to 30 days to be refunded. It took them 1 day to take it, and they should be able to give it back in the same time period. I don't know anything about their car Protection Services because I'm ineligible for their service. But holding money they took from me for an extended period of time is unacceptable.
My name is Richard A *** and I live by, Say what You Mean, and Mean What You Say. otherwise keep your mouth shut.

Endurance Warranty Services Response • Mar 05, 2020

Hello Richard, we are very sorry to hear that you have had a negative experience with our company. If you could please contact us at 866-432-4443 or send us an email [email protected], we would like to hear about that experience and try to see how to make it a better one. -Customer Experience Team

Chelsea did a fantastic job taking the time to explain all the steps that are required to process my warranty. she even offered to provide any additional information should I be stranded and need further assistance while traveling. Fantastic job all of my questions and expectations were exceeded within 10 minutes.

Very good customer service experience and the price was right.

Chelsea was very sweet and told me exactly what I needed to know and how the issue would be resolved.

Love endurance. I have had multiple covered systems failed, including a collapsed steering wheel that saved over $6,000.

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Address: 400 Skokie Blvd Ste 105, Northbrook, Illinois, United States, 60062-7937

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