DaBella

Worst sales experience my wife and I have ever had. Going to a sleazy used car dealership would have been more pleasant. None of our questions were answered, all we got was sales talking points and the information we requested was avoided. From the start of the process all the sales person was interested in is how much of a monthly payment we could afford, before he had even priced out the job. His cell phone did not work at our location so he asked for our wifi password saying he couldn't make the contacts he need to correctly do the bid if I didn't give it to him. I gave it to him and when he left we were so uncomfortable with him having it we change the password. We have a 1300 sq ft house and to re-roof it and re-side 1/3 of the house they wanted $45,000, but not to worry we could make payments, after we had already told him we were not going to finance this work several times. I could go on and on, but I hope you get the message, it is my opinion you stay completely away from this company, Dabella. The only reason this guy gets 1 star is because I could not post this review without it!

Debella Exteriors LLC has contacted me via phone calls, voice mails and text messages incessantly for the last 4 days claiming I made a request for a windows estimate on a home in Vancouver, WA. Not only did I not make the request, I have not lived in Vancouver, WA since 2010. I don't even know how they got my cell phone number, though I suspect it may have something to do with the mass hacking of school systems that happened in Clark County WA. They call multiple times a day, spam my voicemail and text messages, for a service I did not request.

When initially meeting they insisted they would work with our insurance to make sure our insurance would cover most of the cost. Once the work was done and the insurance wanted an itemized lists of materials and expenses dabella refused to give it. They will tell you they don't give out prices they spend on materials and labor, just block prices. So how exactly are you coming up with this number without knowing how much your materials and labor will be? Uh huh... They also don't do it themselves. The people they hired only sent TWO people to do an entire house and garage, who I'm fairly certain were illegal because they refused to talk to the cops after their truck was stolen in front of my house. They outsource the work so you're better off going directly to a roofing company and saving some money too. Now we're out 20k we couldn't afford. We got a whole $300 from our insurance because dabella is shady and makes promises they can't keep.

A door to door salesman came offering free roofing inspections to see what condition our roof was in. He came at us with a $22,000 bid for a single story, gable roof of 2000sqft. We declined his offer, and contacted our insurance company because the damage was extensive. The insurance adjuster came out and performed an inspection. The adjuster informed us that the person on the roof was up there lifting up and ripping off our shingles down one side of the roof. The adjuster now wants to launch an investigation into this salesman and the company.

I signed a contract with DeBella to replace my roof and do gutters. In the contract, it allowed for 3 business days to cancel by signing the cancellation page and mailing it in or delivering it to the address in the contract. I went to *** and and spent $28.74 to send the contract to them so that it would make it there in time only to be called the next at night by *** who informed me that they are no longer at that address, they had moved! I don't know why you would have a contract that doesn't even have your correct address on it and then to cancel you have to send a cancelation page to an incorrect address. It cost me $57.48 to *** it down there and then to get it back. I paid $26 to fax a copy down which they receievd and they did cancel the job but their faulty practice of keeping an incorrect address on their contract not only seems dishonest but it cost me money. I would never use this company and I would tell people not to use them as well. Not to mention when I spoke to the Customer Supervisor she was condesending and before she let me finish telling her why I felt that they were at fault she defensivley told me why she wasn't going to refund my money.

We had DaBella Sales Representative *** visit us yesterday and he had a very pleasant, clear and well done presentation. He listened well to our questions and concerns. If the project new roof will be like his presentation then there will be another happy customer with a new DaBella roof.

Dabellla is the real deal. I appreciate very much their honest and transparent representation of what they offer across the board from product to installation to financing and communication about it all. I gad worked with *** previously but got several bids anyhow to do my homework. In the process I learned way more than I really cared to about roofing and gutters and ventilation and warranties. I also learned that being able to trust the company, the materials and the certifications are paramount in this kind of investment. You get what you pay for and with Dabellla I believe you get 5 stars in every category. So once again I choose and recimmend them wholeheartedly. Thank you *** for being the face of your company. And for helping me to get exactly what I wanted for my home.

and *** gave a great Sales pitch on a lifetime warranty on shower install
they were up front on all the contract details and pit falls that may come up. Its now end of march 2019 and they can not do install till June 19th . I'll be sure to come back to update on the progress
I have with www.DaBella.us good or bad.

Thank you for doing an amazing job, in both educating me on windows and your product, as well as the amazing install teams who were professional and fast! Highly recommend this company to anyone who needs windows!

Delays and misinformation about our shower installation. We were advised that our project would be handled on priority basis due to my disability. The materials would be ordered immediately and would take 4 weeks for delivery. We received a call from DaBella 3 weeks later saying the order had been placed and accepted. We were advised that the call we received was a welcome call, but there was a 1 week delay in the project due to weather. The sales person subsequently confirmed twice that we were on schedule for March 7th. The office manager later confirmed that the installation would occur on Marth 8th. The installer and Quality Assurance Manager came out to look at the project. We were then advised a plumber had not been scheduled and the installation would occur on 3/15. The installer would arrive around 7:30 AM. There was no installer today or any communication. We have called the sales person twice, without any call backs. And were advised by Quality Assurance Manager that the office manager should have called. We are now being advised that the w***g size floor panel was originally ordered and they had order a new floor panel. We were just informed today that the correct size panel was damaged. The new panel is scheduled to be shipped March 20th with no ETA on delivery (but may take two additional weeks).

and *** came out from DaBella to help me with a new walk in shower. I really appreciated how throurough and understanding they were as they helped me build the shower of my dreams. I’m replacing an old fiberglass unit and I’m excited to upgrade to a problem free, easy to clean solution.

I really rely on reviews when making decisions about services and products but I don’t share enough myself. I have to be really amazed to share a review. I hope whoever is reading this is needing a roof. I live in a small, older house and my roof was done. As in leaking, molding, falling apart, cracking, and in places my ceiling was soft and soggy... I don’t think it would last the rest of the winter honestly. Even so, I did not even pursue shopping around because I live paycheck to paycheck and things are tight. *** came by. It doesn’t hurt to get an estimate right? First he sold me on the roof. They do roofs different. Listen. No tar paper! I really believe that after installation the roof will outlast the house. The guarantee is total peace of mind. I won’t have to worry about my roof ever again. Here’s the thing; they were fair and open about pricing and my financing options. I can’t afford a new roof. But these guys made it possible not only to afford a new roof but get the best roof. I have a monthly payment plan that will not kill my budget and I really believe that this company is ethical and wants happy customers. Also, I’m on *** writing a review about a roofing company. #seriousadulting That takes some real impressing. As the project continues I will update my review.
*** update after project completed***
The people who came out to replace my roof literally left my property better than they found it. They put tarps all around the house to catch debris and cleaned the entire area perfectly at the end of each work day. I never saw personal trash like soda cans or cigarette butts. They did not smoke! I didn’t have to go in and out of my house smelling cigarettes! They listened to music but it wasn’t obnoxious. I’m blown away. They worked their butts off, kept the area around my home safe and clean, and they were super friendly and respectful. Through the entire process my experience has been beyond expectations. I’m thrilled I chose DaBella to replace my old trashed roof. I have no doubt it will outlast the rest of the house.

I had ***. From DaBella come out and inspect my windows last week. I was impressed with her detailed inspection. She was very professional and I appreciate the way that *** patiently explained the technology of their windows. I’m looking forward to the money I’m going to save on my heating bill every month once I have my house all sealed up with DaBella’s energy efficient windows.

and *** was great. Answered all questions throughly. I would highly recommend *** and *** to anyone looking for their services.

So far our experience has been great with Dabella. We requested a quote on our homes roof and they scheduled it for 2 days later. Other companies told me weeks to get a quote. The two men showed up on time and gave our roof and attic a full inspection and gave us the results in full detail. All questions we had were answered, and we scheduled the install which is only a month out. I heard it’s be the end of the year from other roofers. *** and *** seemed to be very knowledgeable in the subject. We are very excited to see the Amarone Wine color paired with new white gutters.
Will add more once the roof is on but so far so great!

was patient, knowledgeable and very informative. Fantastic presentation. DaBella is fantastic.

came by the house today to check out our roof and give an estimate. By the time he had left he had thoroughly explained the whole process of replacing our roof and what to expect and showed us samples of several kinds of roofing products in numerous colors. The company was very eager to work with us on price and financing and work with our HOA to get approval of the project. We are now eagerly awaiting our new roof installed by DaBella!

and *** came out and did an amazing job getting us set up with a roof estimate. Very thorough and personable, highly recommend!

explained how her company works with people. She explained the product and materials they would use to reconstruct our master walk in bath with chair to sit on. A beautiful brochure and actual samples of the product. Floor to ceiling show stopper. Very easy and reasonable financing. And we get to pick when. It will be done in one day. Thank you Dabella.

Our bath is being installed currently and installers are doing a great job love it the installers are great and looks 100% better.
So good we had Zane and Adam D come over and show us roof options and are now getting a new roof installed with a 50 year all American made warranty.
Zane was our original salesman for our Shower and now him and Adam D were great with our new roof with awesome financing options. Would highly recommend Dabella