DaBella

DaBella replaced my roof in August 2019 and set up my loan for payment through 1st Security Bank of Washington. It wasn't until I tried to refinance my house that I learned the bank loan is a lien on my house. I was told this was a simple interest loan so I am now forced to submit a Subordination Request to the bank and pay them $200 for processing which will now delay my refinancing process an undetermined amount of time. If I had known this was a lien, I would not have entered into the contract. Even though I believe the roof to be of high quality, the methods used to lead me into the contract are bordering on a scam operation.

I have paid in full. We contracted with DaBella for a new roof, came with free gutters with leaf helmets, new soffits, fascia, new siding and four (4) new windows. DaBella has work to complete on my project. Replace roof soffits at vaulted ceiling areas to provide adequate joist bay ventilation; repair/replace damaged gutters; install gutter helmets; replace siding at new window to match adjacent trim sizes. Each of their subcontractors seemed to damage new work from previous subcontractors. They keep telling me that they are going to complete the work, but it has yet to be done. At the time of hire, they indicated that they have their own subs, but, the roofing subcontractors were not professional roofers, working at night and piecing the roof, rather than doing all at one time! Very few workers spoke English, so very hard to communicate with them. Trash was not removed in a workmanlike or professional manner and there is still trash on the side of my house from the roofing work that was completed. None of the workers seemed to grasp what DaBella was contracted to do other than their specific task.

These folks go door to door aggressively pushing overpriced roof replacements that are not needed, and seem to especially target the elderly. One of their sales reps subjected my 88 year-old father to a two-hour hard sales pitch to convince him he needed a $23,000 new roof (way over market), even though there were no leaks or problems, AND my elderly father has a reverse mortgage! Our family would have been stuck paying for a new roof on a house the bank owned. What kind of sleazebag outfit does that? DaBellas does.
If someone comes to your door offering to repair a problem you didn't know you had, send them packing! That is not how reputable businesses operate.

I purchased 7 windows including the patio door at DeBella. The windows that was installed in the first week of August 2019. The 3 windows were not installed correctly. They do not close completely and therefore they are not secure. The other 3 doors had screen doors broken. I was told that they will come to fix the storm doors and replace new veneers for the windows. I tried to reaching out them the business directly. They kept saying that they will come but they never contact to me. So I had to call and text message so many times. I trusted them and would like to do more project if they treat me with respect and honest. I am very disappointed with DeBella because they keep telling that they will come but until this moment they HAVEN'T SHOWN UP YET! I NEED DeBella be HONEST AND DO WHAT THEY SHOULD DO TO THEIR CUSTOMER! I ALREADY PAID OFF IT COST ME $20,000 for all the windows

Love the windows the sales people but contractors installing are into fourth day and now are late frustrated

came to my home to quote out a new roof. He was very informative and professional. Walked us through all the images he took of our roof and took his time explaining every step. Very professional and helpful. We are now waiting to get the work done and can not wait to have a roof that does not leak.

The *** Family:
We had a consultation with *** about the remodel of our bathroom. One of the nice things was the time he took to learn exactly what we wanted. He asked us very focused questions, getting clarification on the areas which were important to us. He clearly listened and understood based on the solution he provided for us.
He went over the details very carefully and took the time to make sure we understood what we were buying and how it met our needs. We learned so much about the process which we clearly had not realized and *** was so patient in answering all our questions and addressing our concerns.
We were extremely comfortable with the way he answered our questions and we really liked how the presentation was tailored to fit our needs. *** is very professional and goes the extra mile to help everyone understand each step in the process. Myself, my wife who is in a state of Dementia, and our daughter who takes care of us was there as well. *** and I asked a large number of question and he answered every one of them. Even my wife was engaged in the presentation. He heard and responded clearly and in plain language to every aspect of this process until we were all clear and on the same page.
Another pleasant surprise is that he is always available to answer any additional question that we have. We know, and he has proven he is just a phone call away! After the presentation was completed we were all so impressed and felt so comfortable that we added the other bathroom to the contract as well. We need to express that he did an outstanding job in handling all of our questions and concerns, while making it very comfortable at the same time.
We would highly recommend that if you are considering any type of shower/ bathtub change that you reach out and talk to *** first. You will learn a lot and be very happy that you called him.
Thank you,
***, *** and ***
Very happy clients

I have always found DaBella to have timely and courteous service. The estimate process was informative and the options were explained to my satisfaction. When it was time for installation, workers showed up on time and any problems were settled in a short time. When job was done, clean up could not have been better.

This company has good products and services to offer to the customers, good price

and *** Dabella was one of the companies that we asked into our home to redo our shower area. The Dabella representative *** was very professional and easy to work with. We ended up choosing to work with ***.
He provided straight forward and detailed answers to all of our questions. In order to make sure we were happy with our choices he took the time to build a visual representation on his computer pad of what the final job would look like. We strongly recommend that if you are considering a shower or tub remodel that you met with ***. If you are looking for straight forward and complete answers *** is your guy.

and *** came up to the house and found them to be quite courteous. They were both very professional and easy to work with. They were able to solve all of our problems and explained everything to where we understood it. We are happy to be working with them and would recommend them to anyone. *** and

Joe and Corbin came up to the house and found them to be quite courteous. They were both very professional and easy to work with. They were able to solve all of our problems and explained everything to where we understood it. We are happy to be working with them and would recommend them to anyone. Bonnie and Dewey M

I was looking for some siding to be put on my home, I'd gone through couple places for comparisons. Their salesmen came in and were friendly and experienced. We had gone thru everything including picking colors. Then I asked to see if they offered military discount and they called their supervisor and they said yes but it was only valid while they were there, once they left I couldn't use it. So I made the decision to use thier company for siding.
Their product is top of the line and also comes with a 50yr transferable warranty which helped sell me on the siding.
We set up delivery time and day, it didnt show so I called and was told it would be the following week.
I met ***, team lead, and told me his guys would be there next day. Well it didnt go well from the start. One of the guys brought their 11 yr old son to the site 2 days in a row so I contacted *** to inform him of this and it was taken care of. Then 2 days in row I smelled alcohol on one of them. While their time here they messed up on the vents for under the house, some of their trim work was bad, they tried to hide an area where they didn't have siding, they were out front of my roommates room cussing and talking about other jobs they hadn't been paid for yet and the had damaged my TV cable by putting nails/ staples thru this.*** was informed of this. ***, who is the closer and hires the contractors, knew of this as well. I kept asking if they would take care of my cable issue, *** told me they would send ***, the team lead they ended up firing, to come out and fix it. I told them no, I dont want him at my home. We needed to make an attic access and get up there to fix my cable because the access I had was covered up, that was on both our part to have it covered. There was a solution yet I kept calling, *** was the only one to answer and talk to me for 4 weeks. *** told me he would contact ***, their boss, to see what could be done. I tried calling *** and left 2 msgs, *** tried what he could and no call from ***. It boiled down to me paying $200 for someone to come out and make an attic access out of one of the vents at the gable end of my home. I called *** 1 more time and he answered and told me they will NOT pay me back for the money I spent for the access to get the tv cable fixed that thier installers damaged. I will say that *** did find someone, not his friend as he said it was, to come in and finish the job. Funny part about this, I knew the guy who he found and fixed all their installers mess and finish the siding. So I'd highly recommend their product but NOT their installers

came to our home and gave us a wonderful quote with a ton of experience and knowledge. We were very comfortable with him, and are extremely excited to order our new shower. He answered every question and was very patient with us, so thank you

In July 2017, we purchased all new windows for our home from Reve Exteriors, now DaBella Exteriors. We were told that all windows had life time warranties. In March 2019, we had difficulty opening one of the front windows and once opened, it wouldn't close properly. I (***) phoned Reve, and found they had changed company names. I informed customer service of the problem. On May 17th, I spoke with ***, who told me someone would be coming to the house to determine the problem. On May 30th, *** came and removed the window, said that it had been installed improperly, took pictures, and said it would be replaced. On July 8th, *** called and asked if it had been taken care of. I told him 'no', we were still waiting to hear. On July 16th, *** called me and said it was under warranty, had been ordered, and would be in stock in a couple of months. I called *** in September and he said he'd get back to me. I called him October 10th and he said he'd call me on the 11th. I called him on the 17th and he said the window was under warranty. I told him I knew that and asked to speak to his supervisor. He told me to call ***, which I did. *** called me the evening of the 17th and said the pictures *** took in May showed that someone had tampered with the window. I told him *** said it was installed incorrectly and that I had already been told the window was under warranty, would be replaced, and had been ordered. I haven't heard from anyone since. When trying to reach anyone at this company, the customer service line goes to voicemail. If I call *** or *** directly, the answer is always the same, "I'll get back to you." And they don't.
I just want the window replaced, as we were told it would be in May and again in July.

and *** explained the whole process very well. I knew nothing about the roof and with pictures I could plainly see I needed a new roof and also that the materials and craftsmanship would be top notch . What really sold it was the excellent warranty offered. I feel very good about this purchase. The financing terms were perfect for my situation as well!!

Ata from DaBella did a great job with finding out our needs and wants and making them a reality for an upgraded beautiful bathroom shower. Highly recommend!

Dabella was hired to install vinyl siding on or about 9/5 and arrived without the 48.0 hour notification they were coming so the house could be prepared. They arrived on 9/4 without notice and without a disposal tub for removed materials. They violently ripped off the old siding damaging every window in the house and the Sheetrock and when I arrived home on 9/4 to find them here, windows damaged and asked for someone to come out they sent a quality manager with whom immediately began to tell me my windows were installed incorrectly and it was not their fault. I disagreed and they pulled their workers off the job and said they were not doing the install after they realized they could not bully me. I then reached out to the sales man *** who sent me to a gal named ***. *** gave me the name of a director to contact with the name of ***. In speaking with *** on Wednesday 9/5 he stated he would send the team back out the following day on 9/6 so I took the day off and no one arrived. On 9/6 I notified *** again he stated they would be out on Friday and work through the weekend, for me to not worry they would make it right and yet again they did not show so I’ve now taken two days off, they were no shows then I get a call they are not returning till Monday and they’ve left my yard a mess, materials all over my yard ruining my grass and still no dumpster to dump materials. The installers when they did show up through their cigarettes all over my yard, no one came to walk the fence damage, window damage, lights damage and they left materials all in my yard for three days to which I had to call for them to come get. Then with all the left over materials they proceed to tell me I owe them more money for additional materials and wanted me to sign a new contract . I declined any such thing and that was on September 24, 2019 after multiple conversations with *** to fix the damaged fences, Danes lights and the incomplete foyer, window damage.

and *** came by and gave us a quote on a new bathroom and energy efficient windows for our recently purchased home in Beaverton. They gave us a very fair price and came in way less than what we had been previously quoted! Professionalism was 10/10 and showed us all the options to fit our budget along with the needs of our home. I wouldn't recommend anyone else to do the job!

and *** represented DaBella in a very professional manner and showed me their product, I know when I’m ready I’ll choose DaBella as my contractor of choice. Highly recommend both of them.