DaBella

I have had two projects with Dabella. The first project they installed my windows incorrectly due to a sales person writing the project up wrong. They fixed the problem and asked for a second chance. I gave them a second chance. On the second project, my sliding glass door after a few months had a piece come apart from the window. I put a warranty claim in two months later no word from Dabella on the status of my part or when they will fix my window. After a month, I called Jordan the Sales manager, he told me he would make it a priority claim. A month later my claim shows it has already been replaced. For the price I paid for these windows I regret ever working with Dabella Windows. Now I have rising electric bills because all the heat from the outside keeps coming into the house due to this piece missing. I should have gone with Anderson.

After agreeing to have my roof done, very hard to get ahold of. Kept getting told they would call back, not. Roof was done in very quick time,1 1/2 days. After it was done, could not get ahold of anyone for 4 days to find out total amount owed to them. Finally got ahold of someone and they told me they don't refund for product I paid for but were not used. Ok, so now they are really getting on my nerves. Then they want to discount the plywood I paid $95.00 a sheet for because the color of shingles I picked was on sale. One has nothing to do with the other. Trying to rip me off for more money. My roof looks good, but will not do business with them again.

DeBella representatives from the Kennewick office sold us replacement windows a couple of months ago. They provided useful information and took the time to answer our questions. It was the last day for the special window pricing they had and we ended up deciding to have three of our ten windows replaced. While going over the contract, it was noted that we had three days to cancel the order, if we chose to do so. The next day we felt we were not ready to move forward on getting the windows and that we had made too quick of a decision. I contacted Bradley, the DeBella representative who had stayed to discuss options and put together the order. He was very helpful and understanding and paused moving the order forward until we decided. He addressed our additional questions and even dropped off additional information about DeBella windows. After further consideration, we still did not feel good about getting the windows replaced at the time, so we decided to cancel the order. I was especially impressed with the professionalism and understanding of Bradley, the DeBella representative, when we decided to cancel the order. He was considerate, understanding, and still very good to talk to and work with. The cancellation process was not difficult either. I met the representative at their Kennewick office, signed the cancellation page of the contract, and he gave back my check. Shortly after, we also received a letter from DeBella that confirmed the cancellation. Because of the good experience, especially during cancelling the order, when we decide to move forward with the replacement of our windows, we will still consider DaBella. I am giving a 5-star review, especially because of the quality and professional service provided by Bradley, the DeBella representative.

I now have a new roof on my house! It is beautiful and only took about 1 ½ days! No surprises (except for the speedy work). My yard had a few small pieces of debris and I picked up 4 or 5 nails. Watching this crew of 4 men work was a thing of beauty. Like each move was choreographed. No talk, just fluid motion from one to the next. They had obviously worked together for quite some time. I will definitely recommend DaBella to any and all.

My windows look amazing. I just love that they can open in either direction. My new sliding glass door is very secure with a heavy duty lock that I don't need to use a dowel anymore in the track for security. My salesperson, Osten, was great to work with.

We worked with the sales team of DaBella on getting our roof redone. Ryan and Josh where very processional and knowledgable.
DeBella is a high end roofing system and is well worth the investment.

Yesterday, 7/31/20, Ethan and Kody came to inspect our roof. We were impressed initially with the professionalism and knowledge both had. We recently purchased the home we are in and know nothing more than a green light to buy and a broad range of general issues with the roof. These guys did such a great job being honest and straight forward. They never pressured any products or sales on us, but rather educated us on our roof and the reality of what is to come. That is the most valuable for us at this time, and they were able to see that and provide excellent service to accommodate our needs. We will definitely utilize services in the future, just due to the great communication from Ethan and Kody. It’s nice to see a local company with such high standards of professionalism.

Kyle B was awesome! He clearly explained what was wrong with my roof and helped me find a cost effective solution.

Salesman Stephen was friendly polite and above all quite honest. Was happy to spend as much time as necessary guiding my partner and I through various roofing options, their relative benefits, and their costs. Will strongly consider approaching Dabella for future exterior work

Khalil has helped me in ways I can not communicate. Easy process, plenty of information and a lot of understanding. I felt like he fought for something I needed and I will never forget that.

Brandon M did a great job presenting the GAF roofing system. I had no idea how important venting is and I’m now aware of that because of him. If you need an experienced DaBella representative I recommend Brandon!

Peter E is a perfect handsome sales person and honest. He never stopped working to address our needs, wants and was always there to take our call and communicate with us. The roofing crew for our home were early and on time. The roofing material looks of high quality and beautiful.

Dabella is a very reputable company that I would recommend to everyone. Darryn inspected my gutter today that was damaged by a trailer, and he noticed leaking and other damage in other areas that I was not aware of. The company has a lot of great reviews, and there warranties are amazing. I can not wait to get this project completed.

Tristan F provided estimate and contract for new roof. Quality exceptional products and reasonable price

Seems like a good company and they are selling a good product. Knowledgeable and friendly. Answered all out questions.

Kyle B rocks! I have never had to deal with roofing issues before and he helped me out big time.

The process of selection, upgrades, financing, and planning for install with Ethan R worked great for my family, and will lead to long lasting comfort. Thank you guys for being so supportive.

Just signed a contract for a new siding installation today. The sales agents we dealt with were very thorough and professional while being very friendly, helpful and easy to deal with at the same time. The whole sales process was painless and the pricing was pretty competitive for the high quality product on offer. Very very happy so far and really looking forward to getting our new siding in!

Highly professional. Explained the entire process from the initial inspection to the finished product. Ethan R and Airon S were Punctual and courteous. They did not project a sense of a high pressure sale.

We were assisted by Ty F. on our windows. Very professional, and explained the process of the window installation at our home. Paperwork was easy and explained very well. Highly recommend.