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DaBella

3495 NE Aloclek Dr, Hillsboro, Oregon, United States, 97124

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DaBella Reviews (%countItem)

My family and I are so excited to install our *** windows! Ryan L and Braxton B are professional and very knowledgeable! I reccomend getting in touch with these guys as they if you need home improvements.

DaBella Response • Jul 27, 2020

Thank you so much for the lovely review! We can't wait to get those beautiful new windows put in for you as well- just imaging your energy savings in the coming months! From our family to yours, thank you for choosing DaBella!

Travis and Ben were very nice to work with to purchase our new roof. We got an excellent product within our price range.

DaBella Response • Jul 27, 2020

Thank you so much for the positive review! We are looking forward to getting that gorgeous new roof installed for you and, from our family to yours, Thank you for choosing DaBella!

Bree R came out to my house today to do an estimate on replacing my roof. She was very professional and knew the ins and outs of all aspects to explain to me about the costs associated with replacing my roof.
She then went to detail about the the financing if I wanted to proceed.
I signed and am now waiting for approval.
Thank for you for the great customer service.

DaBella Response • Jul 27, 2020

Thank you for taking the time to provide such wonderful feedback about your experience working with Bree! We appreciate your kindness and thank you for considering DaBella!

Kory was very professional and customer oriented. He always responded timely to my inquiries over my roof replacement project. I greatly appreciate his services.

DaBella Response • Jul 27, 2020

Thank you so much for your wonderful feedback. It means so much that you took the time to provide such great detail about your experience working with Kory. We wish you a wonderful week and thank you for choosing DaBella!

We worked with Jacob S and we are so happy we did. He was very professional and gave us all the information. He was patient with my kiddos. The company communicated with us throughout the steps. Also, the teams were very respectful and polite. They did an amazing job with the siding on the house. They cleaned up as they went and the final cleanup they did very well. We would 100 percent recommend DaBella.

DaBella Response • Jul 21, 2020

we are so amazingly pleased to learn that you and Justin had such a phenomenal experience with Jacob and while working with DaBella on your new siding. We cannot thank you enough for taking the time to leave such glowing feedback. We love hearing that Jacob was so supportive and that he did a great job with the littles. From our family to yours, thank you for choosing DaBella!

Dustin and Cassie came out to my house to assess my roof and provide me with an estimate. They were both very professional, personable and knowledgeable about the products and services. Dustin showed me examples of the products that will be used and explained everything in detail. Both he and Cassie were fun and great to work with. I did my research and in the end, contracted with DaBella because of the high quality products they use and the warranty. The entire process from beginning to end was very pleasant. Can't wait to see my new roof!

DaBella Response • Jul 21, 2020

Thank you for the wonderful review! We appreciate you giving us feedback about your experience working with Dustin and Cassie, it sounds like you all had a great experience working together. We are so glad that you chose DaBella for the new roofing system and we cannot wait to get started!

I am very excited about my new roof. I now have a real beautiful roof instead of a patchwork quilt. With the monsoons coming I no longer have any worries. Thank you DaBella and Jordan!

Josh was on time and very professional in his presentation. I was very impressed with the story of Da Bella, the quality of the *** siding, the employee training and that the product is American made. Josh worked hard to make this project affordable for me. I'm a recent widow, so the time and effort Josh put forth on my behalf is very appreciated.

DaBella Response • Jul 21, 2020

Thank you so much for your kind words. We are thankful to learn that Josh was there for you and was respectful of the sensitive situation you have recently found yourself in. We wish you the best and regret to learn of your loss. Thank you for your kindness in leaving a review for Josh and we thank you for trusting DaBella with your home siding project. We wish you a lovely day, ~DaBella

Our appointment went very well. Mateo was knowledgeable, courteous, and respectful of social distancing. He answered all our questions, exhibiting sound knowledge of the product, and inspired confidence in our purchase.

DaBella Response • Jul 29, 2020

- Thank you so much for your honest and positive feedback. Mateo instills pride in the DaBella family each and every day. We are so fortunate to have him and are very glad you had the opportunity to work with him for your new siding. We are looking forward to upgrading your lovely home and we thank you for choosing DaBella!

Ron B and Tyler G came to our house and gave us a honest assessment of our bathroom. Although they were not able to do the work, they were honest and gave us a recommendation on what to do next. We wish all contractors were straight forward and honest like Ron and Tyler.

DaBella Response • Jul 21, 2020

Thank you! We cannot thank you enough for your kind words and amazing review! It means more than we can say that you would take the time to provide such feedback even though we were not able to assist. Your kindness means a lot to us here at DaBella. From our family to yours, thank you for considering DaBella and we hope to be there for you for future home improvement needs!

Ryan and Hunter are excellent not pushy or high pressure allowed it to be my decision. Great looking product.

DaBella Response • Jul 21, 2020

Thank you for the positive feedback- we love hearing that you had a positive and respectful experience working with Ryan and Hunter on your new windows! We can't wait to get started and we thank you for choosing DaBella, have a wonderful week!

I purchased my roof from DaBella and eagerly await the installation! Ryan and Hunter are very nice, professional, and even better took care of the price by offering incredible promotions! I reccomend DaBella and these two gentlemen to anyone.

DaBella Response • Jul 21, 2020

Thank you for the lovely review- it means a lot to the DaBella family that you took the time to provide feedback regarding your experience working with Ryan and Hunter. They sure are a fabulous team and we are so glad you had the chance to get to know them! Thank you for choosing DaBella for your new roof, we appreciate your business!

On May 22 2020 a Dabella rep came to my house and took measurements and pictures for a new roof. He gave me an estimate and my jaw dropped. It was way more than what I wanted to pay but we had alot of rain at the time and he said water was starting to pool on the roof. I felt pressure to have a new roof installed. He drew up a contract, I paid a deposit and he said a crew would be out between June 22 and July 4. After I made several calls, a crew finally came out 730 pm July 10. They worked til dark and came back the next day at 7am and worked until 1230pm at which time they left without saying anything and the roof was not finished. I thought they just went to lunch but they never came back and left a huge tarp, a dirty duffel bag with clothes, 3 huge truck tires in front of my garage, which I had to remove so I could get my car out, and a bunch of unused materials. After I made some calls they came out early morning of the 13th and took the items and materials but didn't finish the roof! Unbelievable! Started making phone calls to Dabella reps and a subcontractor...each time I was told they would be out soon. The last time I called was yesterday the 15th. I spoke to the rep in Beaverton Or and she said " let me make a phone call and I'll get right back to you" which she did and told me " they are on their way and would be there soon ". As of this writing still haven't showed up. With a cancer diagnosis last year, this horrible covid 19 pandemic and family coming in a few days, I definitely don't need this added stress. Hopefully this can be resolved soon.

DaBella Response • Jul 27, 2020

Hello ***,

We apologize for the delay with your install, we are glad to hear that we were able to complete your install the weekend of the 18tth. We look forward to closing out the project with you this week per your voicemail request as you had family in town last week.

Customer Care -

DaBella’s sales representative and consultant, Thomas R, had to come out to our house at the coast and arrived exactly at the appointed time. His assessment of our roof, and his proposals for what would best suit our needs, showed insightful knowledge of his company’s products and services, as well as understanding of current industry trends. We are generally highly skeptical people when it comes to consumer promises, but our own research made it easy to to value Thomas's justified pride in his company and strong commitment to deliver at a high level of customer satisfaction. From his first visit to the completion day, Thomas sustained our trust in the company through prompt responses to any of our questions or communications needs. The end result was an excellent product and happy customers

DaBella Response • Jul 21, 2020

.... just... wow! This is such a kindhearted and lovely review, we cannot thank you enough for your insight and kindness. The DaBella family is so very proud to learn that you had a punctual, respectful and engaging experience with Thomas. We are also very pleased to know that he appropriately planned his long drive to ensure you were able to meet at the committed time. We thank you deeply for taking the time to write this phenomenal review, your feedback means a lot to us here. From our family to yours, thank you for choosing DaBella and we cannot wait to get going on that new roof!

Vanessa came to our house to give us a quote for all new windows and a sliding glass door. She was very professional and personable, especially with our 3 year old. She gave a great presentation on why their windows were the best and the proof was crystal clear. We can't wait to have new windows in our home and hope Vanessa sticks around through the process!

DaBella Response • Jul 21, 2020

Thank you for the lovely feedback! We appreciate you taking the time to provide such great detail regarding your experience with Vanessa and DaBella, your input means so much to us. We love learning that she was professional, respectful and even engaging with the little one <3 From our family to yours, thank you for choosing DaBella!

After hours of sales talk, we agreed to contract with DaBella Exteriors to replace our roof. We signed all of the necessary documents and gave the sales rep a deposit check for $4,688.00. We were told that a scheduler would call to establish a date to commence the work. We also were told since we received a "special price" that we had to be flexible on the installation date to which we agreed. Several weeks later, we received a phone call indicating that DaBella was cancelling the contract since their price was bid too low !!! I am under the impression that a contract is a contract and both parties are obligated to perform. Not so when you find the 'fine print" and see that they have a "built in weasle clause" that says they can cancel for any number of different reasons. What a lousy way to do business. As usual, "BUYER BEWARE"...find a REPUTABLE COMPANY to do business with.

DaBella Response • Jul 27, 2020

Hello *** and ***,

DaBella has a very respectable reputation in the community. We were not able to replace your roof as it was out of our scope therefore we reserved our right per our contract together to cancel the contract and we refunded your deposit immediately.

"Delay/Unknown Conditions: I understand that if Contractor determines within sixty (60) days of the date of this Agreement that it cannotperform the work according to Contractor’s professional standards, Contractor can cancel this Agreement, notify me of cancellation, andpromptly return my money."

Customer Care-

DaBella Reps. > Eric & Myles came by today and gave me a detailed quote for a new roof. The price was negotiable and we came to a very fair agreement.

DaBella Response • Jul 21, 2020

Thank you for the positive review! We appreciate the feedback regarding your experience working with Eric and Myles for your new roof. Thank you for choosing DaBella, we appreciate your business and cannot wait to get going on the new roof!

I met with Bishop to discuss a new roof and possibly siding as well. He was extremely professional and knowledgeable and really sold me on their product. I appreciated his friendliness and sense of humor through-out the process. Bishop took time to carefully explain the process to me and showed me examples of the products that the company uses and I was hooked! I can't wait to see my new roof! I know that it will add style and value to my bungalow.

The people that sold us our windows were top notch. They knew everything about the product and and answered every question we had. They really made us feel comfortable with our purchase and we look forward to doing more business with this company because of them!!

I hade DaBella give me quote for roofing. Mike arrived on time and gave a compelling presentation. It was so good, I didn’t accept any other quotes. I signed immediately. No regrets. Th finished product was done as promised and on time. Ecellent!

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Address: 3495 NE Aloclek Dr, Hillsboro, Oregon, United States, 97124

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