Convergent Outsourcing Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me
Sincerely,
[redacted]Dear Revdex.com I accept the business response even though they still haven't been honest!The only reason they are giving me the receipt I have been asking them for OVER and OVER again, is because Revdex.com stepped in.Which shouldn't of been necessary had they taken care of the compliant directly through them.They have lied to Revdex.com alsoThey never sent it to my email, and they know they don't have proof of it ever delivered or sent to my email on 04/as they say they did.Thank you Revdex.com for stepping in and getting this handledI know it wouldn't of been handled through them without your help.Convergent Outsourcing is a VERY dishonest business!!!

Dear Ms[redacted],? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded document for further
information.? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ? ? ? Respectfully submitted,? ? Sarah K[redacted]Lead Compliance Rep

Please view the attached PDF file
To Whom It May Concern,Convergent Outsourcing has received *** *** complaint*** placed this account in our office on 03/21/16,to collect a balance of $on their behalfConvergent Outsourcing has mailed three notices to the address we have
file.Convergent Outsourcing does not believe It has violated any lawsAttached is the first validation notice Convergent Outsourcing mailed to *** ***,at the address provided by *** This noticeinduded *** *** right to dispute the balance.In response to *** *** communication, the account has been placed in a disputed status and the collection activity has been suspendedWe will update the credit bureaus accordinglyI have attached statement copies provided by ***, for *** *** reference.We appreciate the opportunity to respond.?

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to meI had already contacted PayPal by email and they confirmed that I did not owe them any moneyI don't believe that convergent actually received a notice from PayPal since PayPal never tried to contact me and I have been doing business with them all of
Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me
Sincerely,
[redacted]

Convergent Outsourcing, Inc.has Investigated your complaint.PayPal, llcplaced this account in our office to collect a balance on their behalf ***.On 03/01/2016, we received an email from notifying us of your disputeOn ***, the account was closed in our office and returned to our
c6entIn response to your complaint, the account is closed In our office and has been returned it to our client We have not reported this account to the credit bureausWe do not own the account the re we cannot make any guaranteeWe will forward a copy of this complaint and our response to our clientIf you have any additional inquiries you may contact PayPal's customer support at *** ***, and reference the client account number above.We appreciate the opportunity to respond

Dear Mr[redacted],? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded documents for further
information.? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ? ? ? Respectfully submitted,? Sarah K[redacted]Compliance Supervisor

Convergent Outsourcing, Inchas reviewed Ms.[redacted];s responseThe information referenced in our response reflects the information we have for Ms[redacted]Convergent outsourcing did not provide Ms[redacted] with account information that did not belong to her
In response to the information, our position remains the sameConvergent Outsourcing did not report the above mentioned account to the credit reporting agenciesWe will forward a copy of this complaint and our response to our clientIf Ms[redacted] has any further inquiries regarding this account please have her contact [redacted] Wireless, as we are no longer handling the account

Complaint: ***
I am rejecting this response because: the letter covers one account, the agency is currently reporting accounts on my report for the same clientOne account for $and one for $Please create a letter for both accounts
Sincerely,
*** ***

August 13, 2015Revdex.com1000Station Drive, SteDuPont, WA98327Re:? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ID #[redacted]Convergent account #:[redacted]To whom
this may concern,Convergent Outsourcing, Inchas investigated this complaint We had our collection manager Matt B[redacted] call Ms[redacted] at the number providedHe apologizedto Ms[redacted] and explained why the agent would not speak with herWe apologizefor any inconvenience and hope that MrB[redacted] was able to resolve any questions or concerns Ms[redacted] may have had.We appreciate the opportunity to respond
Respectfully,Sarah K[redacted]Compliance RepresentativeT: ? 206.322.4500[redacted]@ConvergentUSA.com

Dear Mr[redacted], ? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded document for further
information? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ? ? ? Respectfully submitted, ? Mattie [redacted] Compliance Representative

Dear Mr[redacted],? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded document for further
information.? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ? ? Respectfully submitted,Sarah K[redacted]Lead Compliance Rep

To Whom It May Concern,Convergent ? Outsourcing, Incis attempting to investigate ? this complaintDue to the vast number of accounts, I am unable to identify an account for Mr*** with the information he has provided.In this complaint, Mr*** states that we have reported information
to his Experian credit bureauTo further investigate this complaint ? we require additional information to locate an accountPlease provide one of the following; the Convergent ? Outsourcing account number, client account number or the full social security number.We appreciate the opportunity to respond

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
***? ***

Dear Ms[redacted]? ? ? ? ? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded document
for further information.? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ?

Complaint: [redacted]I am rejecting this response because: Again, they can't run my credit reportAfter looking into this more, this account was closed over + years agoWhy would they have access to my private information? This happen ? multiple occasions, and they never sent me mail about a debt, until they called recentlyWhich they deny calling! I'm sure they have me recorded telling them to stop f calling me! My phone would ring off the hook!
It is very deceptive, and I would like an explanation! Their company pulls credit reports, to do nothing? So are they scamming me or scamming the company who hired them? Maybe they do this to show they are working to collect a closed account?
I am insulted that they think I have nothing better to do than deal with their liesDeny, deny, denyTheir company denies contact, or multiple inquiries on my credit reportSo after all this time, why would I take the steps to find out who they were?
Everyone is scared of credit fraud, and should beNow my personal information can be passed aroundMy medical information is harder for me to get, than any company who wants to look at my financials.? Sincerely,[redacted]

To Whom It May Concern,Convergent Outsourcing, Inchas received [redacted] additional informationWith information provided, we were able to locate the account in question.This account was placed in our office on 07/02/2016, by our client [redacted] in the name of [redacted]The personal information Convergent Outsourcing has onfile was provided by [redacted] when the account was placed with our office.We are sorry to hear [redacted] may have been a victim of fraudIn response to receiving this information, we have closed the account in our office and returned it to [redacted]We have requested our information be removed from the credit bureauAttached is the credit deletion request to the credit bureaus for [redacted] recordsWe do not own the account and therefore we cannot guarantee resolutionWe will forward a copy of this communication and our response to our clientIf [redacted] has any further inquiries please have her contact [redacted] directly, referencing the [redacted] account number listed above.Thank you for the opportunity to respond

Dear Mr[redacted],? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded document for further
information.? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ? ? ? Respectfully submitted,? Sarah K[redacted]Compliance Supervisor

I will look out for the packet and the change to my reports ,and I have made a copy of this response for documentationI appreciate your help very much?
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me
Sincerely,
[redacted]