Convergent Outsourcing Inc

Dear Ms***,? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded document for further
information.? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ? ? ? Respectfully submitted,? Sarah K***Lead Compliance Rep

Complaint: ***
I am rejecting this response because: Because Convergents response to my resolution is vagueI see nothing about deleting or removing negative information from my credit reportIf there response means this I will accept the response.My desired settlement was to cease collection activity and remove all negative information from my credit reportExperian, TransUnion and EquifaxDelete all information connected to to Convergent Outsourcing and other company names they go byAnd NOT to Reinstate this information at a later date to my credit report

Complaint: [redacted]
I am rejecting this response because:The debt is still not verified and I have still not received copies of any contracts with my signature on themIf Convergent Outsourcing agrees to delete the account from the Credit Bureaus I will gladly accept that as a satisfactory response
Sincerely,
[redacted]

Complaint: ***
I am rejecting this response because: The total balance reporting as of today is $1,The original creditor shows "Sprint"
Sincerely,
*** ***

To Whom It May Concern,Convergent Outsourcing, Inchas received *** *** fraud dispute*** *** placed this account in our office on 07/19/2016,to collect a balance on their behalf.Convergent Outsourcing is unable to substantiate *** *** claim that she has spoken with a representative
and mailed a letterTo date,this is the first communication we have received on behalf of this accountWe are sorry to hear that *** *** has been a victim of fraud.In response to receiving this information, Convergent Outsourcing has closed the account in our office and returned it to our clientWe will request our information be removed from the credit bureausConvergent Outsourcing does not own the account and therefore we cannot guarantee resolution*** *** may file a fraud claim with *** *** directly, at *** or ***m.We appreciate the opportunity to respond

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Convergent Outsourcing has received Ms***'s fraud disputeT-Mobile placed theseaccounts in our office to collect past due balances on their behalf.We previously requested our information for account numbers *** and *** tobe removed from the credit bureaus as they were
disputed as fraudConvergent Outsourcing hasnow requested that our information for account number *** to be removed from thecredit bureaus.In response to this complaint, we have closed all three accounts in our office and returned them toour client, T-MobileConvergent Outsourcing is no longer handling these accountsShould Ms.*** have any further inquiries she may contact the T-Mobile directly.We appreciate the opportunity to respond

Dear Ms***, ? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded document for further information? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ? ? ? Respectfully submitted, ? Mattie G*** Compliance Representative

Complaint: ***
I am rejecting this response because: Outsourcing Covergent, IncHas been contacted by me and a credit repair associates a phone bill is not a validated debt it does have my signatureI have no account with Outsourcing Covergent nor SprintI asked for removal from all credit bureaus and debt closed and removed not remarks on my credit reportI will be reporting them as fraud along with legal filings with the credit bureaus along with notice that they have been contacted
Sincerely,
*** ***

Convergent Outsourcing has received Ms[redacted]'s additional informationConvergentOutsourcing has advised in our previous responses that Ms[redacted]'s account was placed in ouroffice to collect a balance on behalf of L VNV Funding, LLCConvergent Outsourcing only collects onbalances placed in our office by our clients; we do not buy or sell debt.In response to Ms[redacted]'s additional information, we do not own this account; and thereforecannot provide her anything that states that this account is resolved.This account was closed in our office as a dispute and returned to our client on 03/30/Asprovided in our prior response on 04/07/2017, should Ms[redacted] have any additional inquiriesregarding this matter, she may contact L VNV Funding, LLCdirectlyI have included the priorresponses made to the Revdex.com and the Attorney General's office for reference.We appreciate the opportunity to respond

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me as long as they follow through with deleting this item from my reports

From: *** M*** [mailto:***@gmail.com]? Sent: Saturday, June 04, 4:PMTo: Complaints Subject: Re: You have a new message from the Revdex.comThank you for interceding in this complaint? This alleged collection from Jefferson Capital had no right to collect since the source account was written off in ? The attempted collection was 11-years passed the initial collection attempt for a debt that was written off
Also, thank you since with Convergent Outsourcing, I now have the proof that this debt no longer exists in the event that any further attempts should ever be made.? It is true that I have been declared disabled since ? Thus, I am completely satisfied with this resolution?
Appreciate all your help.*** ** ***

Re: Case #: *** ***, *** Convergent Outsourcing account #: R-*** PayPal, Incaccount#: *** To Whom It May Concern, Convergent Outsourcing, Inchas investigated Mr***'s complaintPayPal, Incplaced this account in our office 02/01/2016, to collect a balance on
their behalfConvergent Outsourcing only collects on balances placed in our office by our clientsOn 02/09/2016, Mr*** spoke with an agent in our office and advised he believed the account to be fraudulent and had prior identity theft issuesThe collection activity had been suspendedIn response to Mr***'s complaint, we have closed the account from our office and returned it to our client, PayPalWe do not own the account therefore we cannot guarantee resolutionIf Mr*** has any further inquiries please have him contact PayPal's customer support, at 1-877-380- referencing the client account number listed aboveWe appreciate the opportunity to respond

Convergent Outsourcing, Inchas received *** dispute*** placed this account in our office on 06/17/to collect a balance of $ontheir behalf.On 06/29/16, *** *** spoke with an agent in our office and advised that she disputed owing a balanceThe account was placed
in a disputed status and the collection activity was suspendedOn 07/01/2016, we received *** ***'s written letter of dispute requesting an itemized bill.Convergent Outsourcing notified *** of *** ***'s dispute and requested documentation of the balance owed, on *** ***'s behalfOn 07/20/2016,we received the information requested from our client and mailed the information to *** ***.To date Convergent Outsourcing has not received a payment on behalf of this account or documentation that the modem had been returned.We are sorry to hear that *** *** is having difficulty ? finding resolution in this matterConvergent Outsourcing is no longer handling accounts on behalf of ***Convergent Outsourcing can confirm that we have not reported this account to the credit bureausIf *** *** has any further inquiries regarding this matter, please have her contact *** Directly.We appreciate the opportunity to respond

Convergent Outsourcing has received Mr[redacted]'s communication through your officeFrom theinformation provided it does not appear that Mr[redacted]'s stated issue is not with ConvergentOutsourcing; rather it is with the service provider.In response to Mr[redacted]'s requested, Convergent
Outsourcing has requested our information forthe above referenced account be deleted from the credit bureausThe a-Oscar AUD# provided forthis request is [redacted]We hope this helps Mr[redacted] find resolutionWe will also forward acopy of the communication received from your office, and our response to Comcast directly

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me? Thank You

Dear Mrs***, ? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded document for further
information.? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ? ? ? Respectfully submitted,? Mattie ***-H***Compliance Representative why here

Dear Mr***, ? Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint.? Please review the uploaded document for further information
? If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response? ? ? ? Respectfully submitted, ? Sarah K*** Lead Compliance Rep

*** *** *** *** ? First of all, I am not Ms? ***! What is the reason for sending me SOMEONE ELSE's information? This seems to not be legit, and I feel like I am being set up.?
*** Complaint: I am rejecting this response because:Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to meSincerely, [redacted]
P.SI hope that this will not pose a problem for my midnight velvet account in which it should have been paid in full as wellBut if it does I will check into the payment made and get back to the Revdex.com if it becomes an issue.?