Conduent

Hello, [redacted] has been in touch with Ms. [redacted] to address her issue. She has our contact information should she require further assistance. Thank you.

CAG reached out to Ms. [redacted] to discuss her complaint and was able to assist her with her issue. CAG will provide Ms. [redacted] with direct contact information so that if she has any additional concerns she will be able to contact CAG directly

We emailed the cardholder, and are currently
awaiting additional correspondence. We called both numbers provided in the
complaint; however neither appear to be working numbers. It appears the
cardholder is currently residing out of the country, therefore we must await
additional correspondence...

before we are able to determine the best way to
assist in the matter.Thank you,[redacted]

We called and spoke with the cardholder on 08/21/2015. Weadvised Ms. [redacted] that we would have the documents prepared that outline ourinvestigation emailed directly to her per her request. We also advised thecardholder that we would have the individual who investigated her claim callher directly. Ms.,...

[redacted] advised she will continue to escalate to the Revdex.com as she did not likethe options provided.Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

We called and spoke with Ms. [redacted] on 07/14/2016. A credit was issue to her account in the amount being disputed on 07/14/2016. Our direct phone number was provided to the cardholder should she require additional assistance. Thank you,[redacted]

Hello, We have been in touch with [redacted] to address her concerns. [redacted] has our contact information for follow up. Thank you.

The CAG spoke with [redacted] and the case was reviewed again.  [redacted] has been contacted and informed of the new decision and has been provided with contact information so that she may contact the CAG directly.  Thanks, [redacted]

To Whom it may concern, Eppicard made several attempts to speak with [redacted] at the number provided; however were unsuccessful in doing so. Eppicard was unable to leave a message. Eppicard sent emails with our direct contact information she [redacted] require additional assistance. We are...

currently awaiting additional correspondence.Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:   Thanks for your help, so far, there is no ATM Card for my Money yet. I am still waiting since June 2015. From [redacted].         Please Publish all  on your website.
Regards,
[redacted]

Hello, We have been in contact with Ms. [redacted] to address her concerns. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hello, We have reached out and spoke with Ms. [redacted] to resolve her issue. If further assistance is needed, please contact me via telephone below.?Thank you, [redacted] Cardholder Advocacy SpecialistCard Services, Center of Excellence tel   ###-###-####fax  ###-###-####

We called and left Ms. [redacted] a message with our direct contact information. We are currently awaiting additional correspondence from the cardholder.Thank you,[redacted]

We called and spoke with the cardholder on 05/15/2015. We provided the cardholderour direct contact information in order for her to fax in the additionalinformation.We are currently awaiting additional correspondence.Thank you,[redacted]

We have made multiple attempts to speak with the cardholder; however have not been able to do so. We left a message with our direct contact information should the cardholder require additional assistance.Thank you,[redacted]

Complaint: [redacted]
I am rejecting this response because: he says a test call was made with no issues, I am still unable to make contact when dialing the number.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]