Conduent

Hello, We have been unsuccessful in reaching **. [redacted]. Please provide our direct contact info below to **. [redacted] if assistance is still required. ?Thank you, [redacted] Cardholder Advocacy SpecialistCard Services, Center of Excellence tel   [redacted]fax ...

[redacted]

Complaint: [redacted]
I am rejecting this response because:Business response is missing.
Regards,
[redacted]

We have made multiple attempts to speak with Ms. [redacted]directly; however have been unsuccessful in doing so. Messages have been left providingthe cardholder our direct contact information. In addition to the messages leftwe mailed a letter on 04/08/2015 urging the cardholder to contact us should...

sherequire additional assistance.Thank you,[redacted]

We called and spoke with cardholder on 08/06/2015. In aneffort to help expedite the dispute process, the dispute forms were emailed to Mr. [redacted].We are currently awaiting additional correspondence from the cardholder, beforethe case will be worked in its entirety.Thank you,[redacted]

The CAG reached out to [redacted] and was able to address her concerns.  [redacted] has been provided contact information for the CAG so she can contact us directly if she has any additional concerns in the future.  At this time though [redacted] does not appear to need any further...

assistance. Thank you, [redacted]

Hello, Regarding the attached complaint: We have reached out to Ms. [redacted] for assistance. We have given our direct contact info if further assistance is needed.   Thank you,   [redacted] Cardholder Advocacy Specialist Card Services, Center of Excellence Way2Go Services [redacted]...

[redacted]   [redacted]
[redacted]  [redacted]

After reviewing Mr. [redacted] account, EPPICARD finds the funds have been posted to his account as requested. We have not been able to reach Mr[redacted] for assistance. Please relay our direct contact information as shown below.
Thank you,
[redacted]
Cardholder Advocacy Specialist
Card Services,...

Center of Excellence
 
Tel: [redacted]
Fax: [redacted]

Hello, We have attempted to contact Ms. [redacted] via telephone & email. A toll free number has been provided to Ms. [redacted] which has live customer care support. I have made a test call to confirm. I have also provided Ms. [redacted] with my direct number shown below if unable to reach a live person...

at ###-###-####.Thank you,[redacted] Cardholder Advocacy SpecialistCard Services, Center of Excellence tel   ###-###-####fax  ###-###-####

We have made several attempts to contact [redacted]. We are mailing her a contact us letter. Please direct her to contact [redacted] at [redacted]. Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I'm waiting to hear back. I have left a message with an email contact. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hello, We have been in touch with [redacted] to assist her with resolving her issues. [redacted] has our direct contact information should she need to contact us for any questions. Thank you.

The CAG spoke to [redacted] regarding her concerns. CAG explained that she would need to contact NY unclaimed property to obtain her funds that had been escheated.  [redacted] has no additional concerns at this time.

Complaint: [redacted]
I am rejecting this response because:
The company sent me a letter dated November 3rd that a credit of $138.06 would permanently remain on my account. As of today this has not happened. 
Regards,
[redacted]

Hello,We have been in contact with Ms. [redacted] to address her concerns. She has our contact information should she have any additional questions. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

The [redacted] contacted [redacted] December 15, 2017 to address her concerns. [redacted] has the [redacted]’s contact information should she need further assistance.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We called and left Ms. [redacted] a message with our direct contact information should she require additional assistance.  A credit was issued to her account in the amount of $7.00 on 08/11/2016. We are currently awaiting additional correspondence. Thank you,[redacted]

Complaint: [redacted]
I am...

rejecting this response because:
It implies that I have not responded to the business. I have received one email from the business and one phone call. I responded to the email but was unable to answer the phone when [redacted] from the business called. I prefer to correspond via email as I am readily unavailable to answer calls at work. In my email to [redacted]. I described the error that was made on their part and included my request to be reimbursed $20 for the expedited shipping which was useless because the card was defective. 
Regards,
[redacted]