Conduent

Hello, We have called and spoke to Ms. [redacted] to assist with benefit issue and given direct contact information for further assistance. Test call was made with no issues using customer care line [redacted] provided by Ms. [redacted].Thank you,[redacted] Cardholder Advocacy...

SpecialistCard Services, Center of Excellence [redacted]   [redacted]
[redacted]  [redacted]

We have made attempts to reach Ms. [redacted]. A dispute is pending and awaiting response from Ms. [redacted] to assist. Please contact us as shown below.Thank you,[redacted] Cardholder Advocacy SpecialistCard Services, Center of Excellence tel   [redacted]fax ...

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], I am expecting a resolution soon. I don't consider this resolved, until I receive the requested statements.
Regards,
[redacted]

We made multiple attempts to speak with the cardholder; however have been unsuccessful in doing so. We provided our direct contact information should the cardholder require additional assistance.Thank you,[redacted]

We have been in touch with [redacted] to address their concerns. [redacted] has our contact information if she requires additional assistance.

Hello,We have been in touch with [redacted] in order to address her concerns. [redacted] has our contact information should she need to follow up for any reason. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:they will have some song and dance story to tell me. My money is late again this week too!
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I do not trust this company and until I get my money back I do not want my case closed.
Regards,
[redacted]

CAG is working with Ms. [redacted] regarding her concerns and has provided the cardholder with direct contact information in order to work directly with CAG regarding her concerns.

We called and advised Ms. [redacted] her case has been given to a Fraud Analyst for a secondary review. Once a final decision has been made we will follow up with the cardholder. Thank you, [redacted]

Eppicard has tried to speak to Ms. [redacted] regarding her concerns on her account but multiple emails and phone calls have been unanswered.  Eppicard has mailed Ms. [redacted] a contact us letter with our direct contact information so we can assist her further.

Hello, Ms. [redacted] has been contacted and issue has been resolved. If further assistance is needed please contact us via telephone below.Thank you, [redacted] Cardholder Advocacy SpecialistCard Services, Center of Excellence tel   ###-###-####fax  ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I will accept the response when a resolution is reached. I am still awaiting for my issue to be "processed". 
Regards,
[redacted]
Revdex.com
MESSAGE:Please update my status as satisfied. I received a provisional credit while my claim is being investigated. I will update you when I receive the outcome of this matter.Thank you[redacted]

Complaint:...

[redacted]
I am rejecting this response because:Eppicard is very unprofessional, one manager told me they will have my money on my card, one told me they recieved my paperwork, one was supposed to cancel my card over a mobth ago, I have had serious fraud in my name, my entore social security number my personal information, im livid. I emailed once again brandon the copies I have for back up, thank god!
Regards,
[redacted]

We have made contact with [redacted] in attempt to assist with her Fraud dispute. We will continue to assist until her concerns are resolved.
Thank you,
[redacted]
[redacted]
[redacted]
 
[redacted]
[redacted]

We reached out to Ms. [redacted] at the number provided; but was advised he had the incorrect number. Research indicates a replacement was mailed for Ms. [redacted] on 09/07/2016. The cardholder does not appear to still require assistance at this time. Thank you,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:On April 18 2016 I went to check in at the Quality inn .. the room was terible and the night audit said that they would refund me my money .. well the company did not want to refund me so I filed a disputed with my card hopiing that I could get some resoultion out of them .. well that is not happen and I have spoken with them several of times regarding this matter and every rep... have a different answer .. I would just like to get this resolve please and get my refund 135.89
Regards,
[redacted]