I received the laptop from Dell and the laptop was overheating to degrees Celsius as shown on the picturesThe battery was also worn 11% from 98whr as advertised to 88whrDell sent a technician to replace the fan, heatsinks and battery
The technician killed my computerIt will not boot up and he doesn't know how to fix itNo video, no display, just fan spinningHe did a tech hotline and they can't figure it out eitherThey just left and gave this lbs paper weight to me
*** ***
I bought dell printer from dell website for $as listed price and payed full payment
I got confirmation email but after couple of days got email from dell they cancelled my order for error in price on their endThis is not fare dell should honor the listing price particularly when I payed and got confirmation
Order number is ***
We purchased an Inspirion laptop on April 9, However, we did not start using it until July At the end of November the motherboard had to be replaced on my computer Dell repaired it free of charge and I received it back in December Since this time I had another issue with the computer and it was resolved via Dell technical support Then yesterday my motherboard stopped working again I cannot use my computer at all for business at this point The motherboard has gone bad again less than months Dell will not replace it free of charge because the product is out of warranty and they only guarantee the new motherboard for months This is ridiculous that I have had so many issues with this computer and it is not even a year old I am working on a Toshiba PC that I have had for over years I thought I was upgrading my computer, but unfortunately, I took a big downgrade
February ,I ordered a printer on the dell websiteThe price is $
February 13, I received a mail from dell that delayed shipping
The same day dell mail to me that canceled my order because the price is wrong
dell company violate a treaty
On the 28th of March, I contacted Dell because my computer had an error code and would not openI contacted Dell and the customer Service Technician said that I would need a new Hard DriveI gave her all of the information that she requested and she placed one on orderApproximately hour later I contacted Dell and requested a refund because I was going to buy a completely new computerI spoke with *** in the Customer Care Department and he stated that the refund had been processedHe then gave me a refund processing number (I have tried to included the refund number here, but the Revdex.com System sees this as a Social Security Number and will not process this claim, so I had to remove it) and sent me an email showing that the refund had been submittedTo date I have not received my refund
First, how can Dell have an A+ rating with 92% complaint ratio about their products?
I purchased a inspiron laptop in May This computer never worked correctly from the start It has been shipped back twice for repair and I have spent over hours on the phone with the tech support from india Plus now I have to refund a client of mine because, I was not able to use this computerThe computer is a lemon, it shuts down and freezes Dell will not refund or replace the computer that is still under warranty until May All they say is "let us please try to fix it again" Please stop wasting my valuable time I'm done with Dell
I purchased my Dell computer monitor few months ago with full warrantyThe monitor has died and Dell is giving me bunch of excuses and also delaying the repair process such as "our computers are having problems", this is a computer company by the wayI have all the original receipts and the email communications with Dell
I purchased a Dell laptop computer(Inspiron 15Z)on 7-9-2013, when my daughter was a freshman in college along with a year accidental damage service contract (Order# ***)$My daughter's laptop had a cracked touch screen and we sent it to Dell for repair back around July 20, We were told by Dell Tech support that the computer could not be fixed as they no longer make that modelThey said they would replace it with a comparable computer and sent back a refurbished one(Outlet Inspiron 15-5559) that we could not chargeWe called Dell to tell them of the problem and they said to return it and provided a shipping label through emailWe sent the computer back Via UPS on Aug5, 2016, with the tracking #*** which was said to have arrived at their repair center on AUG.10, (Case# *** Service Request # ***)However, Dell claims the computer cannot be locatedThe computer is lost!!! In the meantime, so much time has passed with them "trying
I contacted Dell weeks ago because I lost all my data when I tranferred over to Microsoft 10, I was on the phone for hours trying to get someone to send me a CD for Microsoft which is what I orginally had on my computer Finally I emailed some of the corporate office staff and received a call from a Mr*** after explaining to him what had happened Mr*** sent me a Recovery Disc for Windows and told me I would have to go online to Dell to get the drivers to reinstall on my computer After several attempts to download the drivers that do not work for my computer I contacted Mr*** again by email and he told me that a Resource disc for my computer no longer exsited and that I would need to go online However the drivers online do not work for my computer I am really frustrated with Dell I spent $for a computer and now I cannot get the drivers I need
The dell Inspiron Laptop I bought from the Microsoft store has the same issue described in the forum
***
Dell is not honoring the warranty claiming accidental damageWent through the support desk for more than hours and still they dont acknowledge this is a design issue
On Friday April 8,2016, I placed an order for two San Disk Extreme - USB flash drive - GB - USB
Since I needed the above mentioned order in a hurry, I wanted my items shipped Over Night Fdelivery
My items were be delivered On Monday April 8, before PM MDTNOTE: THIS DID NOT OCCUR!
Dell Order ID: *** Cr: ***
Order Number:***
Order Date: April 8,
On Saturday April 9, I was emailed a shipping confirmation, with FTracking Number: *** *** *** ***
When I checked Ftracking ,it only indicated a labelMy order was NEVER Picked UP!
I have made futile attempts to call Dell Customer service in Asian call centers to resolve this matter, numerous times! I can not wait another week for my order, I have files to download this week!
The bottom line is :As of Tuesday April 12, , There has been no activity on my order
I have made other arrangements with another vendorI want a Full Refund
I ordered a labtop from dell it came to the house not working , I sent the computer back and upgraded to another labtopThe computer that I received in not working properly alsoI am a truck driver so im not home much , so I could not sent this one back past time frame .I am unable to get any help from dell customers service, because it is outsourced to other countriesI've attempted to communicate with them but it is impossible do to the language barrierNow im stuck with a nonworking labtop that I need and can't get any help to fix the machine
Company keeps charging me for Microsoft products that I bout ( and paid for ) directly with Microsoft
11/23/Dell Service Human (*** promised me that DELL would *NOT* double charge me for Microsoft Office I had already paid Microsoft $11/14/
No I have a charge 12/29/from Dell for the same darned thing Their offices are closed so there are no humans available to discuss this New Years Eve "bologna fee" I have asked them to remove my credit card number from their records on several occasions Please help me to get them to both; remove the fee from my credit card, and remove my credit card number from their records
The business advertised a dual monitor setup for I bought setup and got a confirmation emailTwo days later I get an email saying my cancellation request has been fulfilledI never submitted a cancellation requestI later got an email saying the price was an error and they had cancelled my orderI missed another deal on a monitor because I thought I had this one purchasedOrder # ***
My computer has had major technical issues since I first purchased it in November After downloading the startup software, the cd drive would not workThe representative said that the company website had a virus that was downloaded with the software and we had to remove and replace the cd driveWhen we received an update from the company in August or September 2016, the video card immediately stopped workingAfter much time and repeated calling on my part, the representative sent a new video card, but it did not solve the issueI returned the card and they asked that I send in the computer to be repaired I sent the computer in to the service center to be repaired using a UPS label a Dell represented emailed to meUnfortunately, they sent the wrong label, and my computer arrived in their parts warehouse rather than the service centerBecause of this Dell cannot locate my computerI have spoken to many people in their customer service, technical service and escalation depar
Bought a computer for ChristmasI have used it for two weeks and it doesn't work properlyThe computer freezes and won't load programsI have been on with techs and no resolutionThe manager stated we are days over today but I called that amount of days ago to report this issueThey refuse to help, upgrade, or return this product
I bough Allienware this morning 01/16/, the order wasn't through because my credit card didn't recognized the purchase, I called the costumer service at 10:am to go ahead with the charge after I solved with the bank, the attendant on the phone got on my order number and said the specifications that I have on those laptops I'll have to purchase a extra $of protection fee, I asked numerous time if I could buy the laptop without this fee, he said no, it's not possible to buy the computer without .I went ahead and said ok I need this laptops this week , he charged $first and then another $2,after on the same laptops I had saved on my kartAfter reading the website I learned that the laptos already had the plan included and I didn't have to buy, I called again spoke with another agent and she told me that the were not supposed to charge me again, plus the first order was never canceled and they did a second order I was about to receive laptops , she cancel
On August 19, 2017, I purchased an Inspiron Gaming Series computer from Dell (***) for approximately $1, I purchased the most recent machine available with 1T memory space I also purchased premium support for years I purchased a similar computer for my other son a few months earlier Since I received the computers, I began having a lot of issues The drivers had to be constantly installed and updated manually To do so, I had to go periodically go to Dell's website and check what drives need to be updated on my computer and do it manually If I didn't do it for a while, I would have issues with both computer The main issue, however, was the fact that Dell only gives 100GB C drive space and then install D drive that is 900GB or 1T in size Because of this, even with minimal use, my son's machine started to started run out of memory even though ALL and ONLY three programs my son installed were on D drive
Main issues with Dell:
Drivers n
I purchased new the Dell H625CDW printer on April 17, through Quill.comThe printer worked fine for me until May 18, 2018, exactly month after the warranty had expiredAn error message of "062-380" appeared on the screen, which looks to be an issue with the scanner (it is an all-in-one color laser printer)It recommended rebooting the printer, which I did several times, and that didn't fix the issueThe next statement on the error was to call customer support if the reboot didn't work, so I didThe first level of support told me over and over that my warranty had expired, and that if I was to continue it would be $to trouble shoot, plus the cost of any parts, plus service fee of a minimum of hours for $I paid $for the printerI haven't even changed the toner in the printer, so I haven't "overused" itI asked for a Supervisor, and when that gentleman came on the line, I repeated my issues, and he researched the error message and came back to me with Dell's of
I ordered a Dell XPScomputer on June 20, on line from Dell through their Member Purchase Program supported by my company *** At the time there was a promotion for a free TV with purchase of an XPScomputer I received the computer but did not receive the TV When we called Dell they told us the TV would ship separately and this is also confirmed on the flyer we have from my company that shows this promotion (we can provide the flyer if required) After we still did not receive the TV we again called Dell customer service who then told us we needed to return the computer and re-order to receive the promotion At that point we had loaded all of our personal information on the computer and do not want to send it back to Dell We tried several times to get them to honor the promotion which was in effect from June - and is now again a valid promotion but they refuse to honor it now claiming it is too late for them to honor it
If we had been told that when we origi
I received the laptop from Dell and the laptop was overheating to degrees Celsius as shown on the picturesThe battery was also worn 11% from 98whr as advertised to 88whrDell sent a technician to replace the fan, heatsinks and battery
The technician killed my computerIt will not boot up and he doesn't know how to fix itNo video, no display, just fan spinningHe did a tech hotline and they can't figure it out eitherThey just left and gave this lbs paper weight to me
*** ***
I bought dell printer from dell website for $as listed price and payed full payment
I got confirmation email but after couple of days got email from dell they cancelled my order for error in price on their endThis is not fare dell should honor the listing price particularly when I payed and got confirmation
Order number is ***
We purchased an Inspirion laptop on April 9, However, we did not start using it until July At the end of November the motherboard had to be replaced on my computer Dell repaired it free of charge and I received it back in December Since this time I had another issue with the computer and it was resolved via Dell technical support Then yesterday my motherboard stopped working again I cannot use my computer at all for business at this point The motherboard has gone bad again less than months Dell will not replace it free of charge because the product is out of warranty and they only guarantee the new motherboard for months This is ridiculous that I have had so many issues with this computer and it is not even a year old I am working on a Toshiba PC that I have had for over years I thought I was upgrading my computer, but unfortunately, I took a big downgrade
February ,I ordered a printer on the dell websiteThe price is $
February 13, I received a mail from dell that delayed shipping
The same day dell mail to me that canceled my order because the price is wrong
dell company violate a treaty
On the 28th of March, I contacted Dell because my computer had an error code and would not openI contacted Dell and the customer Service Technician said that I would need a new Hard DriveI gave her all of the information that she requested and she placed one on orderApproximately hour later I contacted Dell and requested a refund because I was going to buy a completely new computerI spoke with *** in the Customer Care Department and he stated that the refund had been processedHe then gave me a refund processing number (I have tried to included the refund number here, but the Revdex.com System sees this as a Social Security Number and will not process this claim, so I had to remove it) and sent me an email showing that the refund had been submittedTo date I have not received my refund
First, how can Dell have an A+ rating with 92% complaint ratio about their products?
I purchased a inspiron laptop in May This computer never worked correctly from the start It has been shipped back twice for repair and I have spent over hours on the phone with the tech support from india Plus now I have to refund a client of mine because, I was not able to use this computerThe computer is a lemon, it shuts down and freezes Dell will not refund or replace the computer that is still under warranty until May All they say is "let us please try to fix it again" Please stop wasting my valuable time I'm done with Dell
I purchased my Dell computer monitor few months ago with full warrantyThe monitor has died and Dell is giving me bunch of excuses and also delaying the repair process such as "our computers are having problems", this is a computer company by the wayI have all the original receipts and the email communications with Dell
I purchased a Dell laptop computer(Inspiron 15Z)on 7-9-2013, when my daughter was a freshman in college along with a year accidental damage service contract (Order# ***)$My daughter's laptop had a cracked touch screen and we sent it to Dell for repair back around July 20, We were told by Dell Tech support that the computer could not be fixed as they no longer make that modelThey said they would replace it with a comparable computer and sent back a refurbished one(Outlet Inspiron 15-5559) that we could not chargeWe called Dell to tell them of the problem and they said to return it and provided a shipping label through emailWe sent the computer back Via UPS on Aug5, 2016, with the tracking #*** which was said to have arrived at their repair center on AUG.10, (Case# *** Service Request # ***)However, Dell claims the computer cannot be locatedThe computer is lost!!! In the meantime, so much time has passed with them "trying
I contacted Dell weeks ago because I lost all my data when I tranferred over to Microsoft 10, I was on the phone for hours trying to get someone to send me a CD for Microsoft which is what I orginally had on my computer Finally I emailed some of the corporate office staff and received a call from a Mr*** after explaining to him what had happened Mr*** sent me a Recovery Disc for Windows and told me I would have to go online to Dell to get the drivers to reinstall on my computer After several attempts to download the drivers that do not work for my computer I contacted Mr*** again by email and he told me that a Resource disc for my computer no longer exsited and that I would need to go online However the drivers online do not work for my computer I am really frustrated with Dell I spent $for a computer and now I cannot get the drivers I need
The dell Inspiron Laptop I bought from the Microsoft store has the same issue described in the forum
***
Dell is not honoring the warranty claiming accidental damageWent through the support desk for more than hours and still they dont acknowledge this is a design issue
On Friday April 8,2016, I placed an order for two San Disk Extreme - USB flash drive - GB - USB
r: ***
Since I needed the above mentioned order in a hurry, I wanted my items shipped Over Night Fdelivery
My items were be delivered On Monday April 8, before PM MDTNOTE: THIS DID NOT OCCUR!
Dell Order ID: ***
C
Order Number:***
Order Date: April 8,
On Saturday April 9, I was emailed a shipping confirmation, with FTracking Number: *** *** *** ***
When I checked Ftracking ,it only indicated a labelMy order was NEVER Picked UP!
I have made futile attempts to call Dell Customer service in Asian call centers to resolve this matter, numerous times! I can not wait another week for my order, I have files to download this week!
The bottom line is :As of Tuesday April 12, , There has been no activity on my order
I have made other arrangements with another vendorI want a Full Refund
I ordered a labtop from dell it came to the house not working , I sent the computer back and upgraded to another labtopThe computer that I received in not working properly alsoI am a truck driver so im not home much , so I could not sent this one back past time frame .I am unable to get any help from dell customers service, because it is outsourced to other countriesI've attempted to communicate with them but it is impossible do to the language barrierNow im stuck with a nonworking labtop that I need and can't get any help to fix the machine
Company keeps charging me for Microsoft products that I bout ( and paid for ) directly with Microsoft
11/23/Dell Service Human (*** promised me that DELL would *NOT* double charge me for Microsoft Office I had already paid Microsoft $11/14/
No I have a charge 12/29/from Dell for the same darned thing Their offices are closed so there are no humans available to discuss this New Years Eve "bologna fee" I have asked them to remove my credit card number from their records on several occasions Please help me to get them to both; remove the fee from my credit card, and remove my credit card number from their records
The business advertised a dual monitor setup for I bought setup and got a confirmation emailTwo days later I get an email saying my cancellation request has been fulfilledI never submitted a cancellation requestI later got an email saying the price was an error and they had cancelled my orderI missed another deal on a monitor because I thought I had this one purchasedOrder # ***
My computer has had major technical issues since I first purchased it in November After downloading the startup software, the cd drive would not workThe representative said that the company website had a virus that was downloaded with the software and we had to remove and replace the cd driveWhen we received an update from the company in August or September 2016, the video card immediately stopped workingAfter much time and repeated calling on my part, the representative sent a new video card, but it did not solve the issueI returned the card and they asked that I send in the computer to be repaired I sent the computer in to the service center to be repaired using a UPS label a Dell represented emailed to meUnfortunately, they sent the wrong label, and my computer arrived in their parts warehouse rather than the service centerBecause of this Dell cannot locate my computerI have spoken to many people in their customer service, technical service and escalation depar
Bought a computer for ChristmasI have used it for two weeks and it doesn't work properlyThe computer freezes and won't load programsI have been on with techs and no resolutionThe manager stated we are days over today but I called that amount of days ago to report this issueThey refuse to help, upgrade, or return this product
I bough Allienware this morning 01/16/, the order wasn't through because my credit card didn't recognized the purchase, I called the costumer service at 10:am to go ahead with the charge after I solved with the bank, the attendant on the phone got on my order number and said the specifications that I have on those laptops I'll have to purchase a extra $of protection fee, I asked numerous time if I could buy the laptop without this fee, he said no, it's not possible to buy the computer without .I went ahead and said ok I need this laptops this week , he charged $first and then another $2,after on the same laptops I had saved on my kartAfter reading the website I learned that the laptos already had the plan included and I didn't have to buy, I called again spoke with another agent and she told me that the were not supposed to charge me again, plus the first order was never canceled and they did a second order I was about to receive laptops , she cancel
On August 19, 2017, I purchased an Inspiron Gaming Series computer from Dell (***) for approximately $1, I purchased the most recent machine available with 1T memory space I also purchased premium support for years I purchased a similar computer for my other son a few months earlier Since I received the computers, I began having a lot of issues The drivers had to be constantly installed and updated manually To do so, I had to go periodically go to Dell's website and check what drives need to be updated on my computer and do it manually If I didn't do it for a while, I would have issues with both computer The main issue, however, was the fact that Dell only gives 100GB C drive space and then install D drive that is 900GB or 1T in size Because of this, even with minimal use, my son's machine started to started run out of memory even though ALL and ONLY three programs my son installed were on D drive
Main issues with Dell:
Drivers n
I purchased new the Dell H625CDW printer on April 17, through Quill.comThe printer worked fine for me until May 18, 2018, exactly month after the warranty had expiredAn error message of "062-380" appeared on the screen, which looks to be an issue with the scanner (it is an all-in-one color laser printer)It recommended rebooting the printer, which I did several times, and that didn't fix the issueThe next statement on the error was to call customer support if the reboot didn't work, so I didThe first level of support told me over and over that my warranty had expired, and that if I was to continue it would be $to trouble shoot, plus the cost of any parts, plus service fee of a minimum of hours for $I paid $for the printerI haven't even changed the toner in the printer, so I haven't "overused" itI asked for a Supervisor, and when that gentleman came on the line, I repeated my issues, and he researched the error message and came back to me with Dell's of
I ordered a Dell XPScomputer on June 20, on line from Dell through their Member Purchase Program supported by my company *** At the time there was a promotion for a free TV with purchase of an XPScomputer I received the computer but did not receive the TV When we called Dell they told us the TV would ship separately and this is also confirmed on the flyer we have from my company that shows this promotion (we can provide the flyer if required) After we still did not receive the TV we again called Dell customer service who then told us we needed to return the computer and re-order to receive the promotion At that point we had loaded all of our personal information on the computer and do not want to send it back to Dell We tried several times to get them to honor the promotion which was in effect from June - and is now again a valid promotion but they refuse to honor it now claiming it is too late for them to honor it
If we had been told that when we origi