Choxi.com, Inc.

Dear [redacted],According to our records this item was refunded in full on February [redacted] and should already be reflected back onto your account.  If there is anything else I can help you with, please just let me know.Regards,[redacted]

Dear [redacted],
Upon reviewing your account. I see that an error occurred when processing the refund for several of the items on this order.  I apologize for the delay you experienced in receiving your money back.  According to our records, the remainder of the...

items were successfully refunded on August [redacted] and should already be reflected back onto your account.  If there is anything else I can assist you with please just let me know.
Regards,
[redacted]

[redacted]
Dear [redacted],
 
I'm sorry to hear you were unhappy with the tablets you received.  Upon reviewing your account I see...

than an RMA was processed for each of the tablets on January [redacted].  The tracking numbers for these 2 RMAs are [redacted] and [redacted].  Unfortunately neither of these tracking numbers show any movement.  Were you able to return these items yet?
 
Regards,
[redacted]

Dear [redacted],I'm very sorry for the delay in shipping out the guitar set you ordered.  Upon reviewing your account I see that this item was shipped out via [redacted] with the tracking number of [redacted] and was delivered on December [redacted].  If there is anything else I...

can assist you with, please just let me know.Regards,[redacted]

Attached is a conversation I had about why my package was delayed and never was shipped out in the first place. All I wanted was my sheets, your company is still advertising these for sale. Yes, I did get a refund after countless times contacting your company. I was never told why I never got my packages. If I where to order these again, how do I know this will not happen again? It was documented in this conversation, that I could keep my packages as a gift. I am very upset with this company and will be warning others about my experience. I was never informed, contacted, nothing, about my packages. I was the one who had to keep calling to get my full refund, which also took a few different calls to get it in full. PATHETIC SERVICE!!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Dear [redacted],I'm very sorry that your order was cancelled.  Unfortunately the vendor was not able to fulfill this order.  Since this item is no longer available the deal page was already removed from nomorerack.com.  I see that a $5 credit was already added onto your...

account for this issue and I have just added another $10 credit.  If there is anything else I can do to assist you please just let me know.Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
when I try to log into the hacked account on my home computer it will not let me log in
yes they hacked me for over 1000.oo of my hard earned moneys   and I am positive the reason I CANNOT LOG IN is because they know they KNOW.   I will go to court if necessary for other compainents.    it is ridiculous
I bought 3 items with no problems   it was when I made a purchase they said they could not fulfill and supposedly credited my account  the hacking started then,  
so no nothing is resolved,  period
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because
 I have given them the information multiple times and they just stall and want the same information. I just want my money back plus the shipping costs. I am tired of playing their silly games.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted], 
 
In order for me to further look into your inquiry, could you please provide me with the, order number in which you are seeking a refund for? 
 
Thanks.
 
-[redacted]

It seems that since company was taken over by CHOXI, it hasnt had any good reviews..I was worried there would be a fee so decided to check BB..glad I did before I wasted time & money. They wont be getting my business

Worst place I have ever done business with now invoice says "nomorerack but people I'm getting emails are from "Choxi.com". Received 3 pr of gauze pants, 1 wrong color, all hideous material, just all around terrible pants for $29. each. Emailed for a return authorization and didn't received one in a week. I sent the pants back to the return address that they came from. Make a long story short they played hot potatoe with the package for about a week after it was delivered. They told the post office a week after it was delivered that address was vacant and they had no way to access it. How in the [redacted] did you send it back then if you had no access to it? As long as I didn't call about the package they were going to keep it but the minute I called it was a vacant address and the business had moved. Thinking about using them as a prop for a huge garage sale with the story. Probably could reach about 500 people and save them the trouble of doing business with this company. Problem being cost me $87 to do that.

[redacted],
On March [redacted], 2014 a new item was shipped. Please see the tracking number below so you may track its progress.
[redacted]
Best,
[redacted]

After receiving many email offers from Choxi advertising themselves as the new NoMore Rack, I recently gave them a try. I ordered the Buy 1 get 1 Bendable/Foldable Ballet Flats with case. What I received instead was one pair of bendable flip flops which came with a case. It wouldn't have been so bad if they at least honored their "buy 1 get 1" offer. I sent the item back and was issued a store credit in return. Apparently the bendable ballet flats are no longer available - very disappointing. I did order two other items from them and received those particular items as promised - quality was okay. That said, Choxi's inventory and service is not the same as NoMore Rack.

Revdex.com:
At this time, I have not been contacted by NoMoreRack.com, Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]

[redacted],
On January **, 2014, a store credit in the amount of $29 was issued to your account. On January **, 2014 a store credit in the amount of $29 was issued to your account. Both credits were subsequently used and therefore assumed resolved.
Best,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I WAS TOLD THAT THE RMA WAS SENT TO ME ON JAN. *. I NEVER RECEIVED IT. IF I HAD, I WOULD NOT HAVE SPENT THE NEXT 2 TO 3 WEEKS REQUESTING IT FROM THEM. THEY HAVE OFFERED TO SEND IT AGAIN, HOWEVER IT IS TO LITTLE TO LATE! I NO LONGER HAVE THE ITEM, AS I COULD NO LONGER SPEND ANY MORE TIME ON THIS MATTER. I STAND BY MY FIRST COMPLAINT THAT THEY ARE UNSCRUPULOUS.   IT SHOULD NOT TAKE COMPLAINTS FROM THE Revdex.com TO MAKE THEM DO WHAT THEY SHOULD HAVE BEEN DOING ALL ALONG, WHICH IS TO CONDUCT BUSINESS AS THEY PROMISE IN THEIR COUNTLESS EMAILS. I WANT NOTHING MORE TO DO WITH THEM.  I THANK THE Revdex.com FOR TAKING THIS COMPLAINT TO HOPEFULLY SAVE OTHER CUSTOMERS TIME, MONEY AND  MOST OF ALL AGGRAVATION!
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],I'm very sorry to hear you received the incorrect item.  I can assure you that we would never purposefully ship out the incorrect item.  Unfortunately, sometimes mistakes are made when packaging the shipments.  We would be more than happy to...

offer a replacement or a refund once we have received the incorrect item back.  I have already processed an RMA for the item.  You will receive two emails, one with instructions on how to return the item and another with a pre-paid return shipping label.  Once received, if a replacement is in stock it will be sent out.  If a replacement is not in stock, a full refund will be processed to your original form of payment.Regards,[redacted]

Dear [redacted]
On March **, 2014 a refund was issued to your account in the amount of $24. Please allow 3-5 business days for the funds to post.
 
Best,
[redacted]