Choxi.com, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

[redacted],
Please read my previous response.
Your item was confirmed delivered on March **, 2014 and therefore no refunds or credits will be issued. Please see the confirmation link below.
[redacted]
Best,
[redacted]

Dear [redacted],
 
On January [redacted], 2014 a refund was issued in the amount of $30. On March **, 2014 a refund was issued in the amount of $31. On March **, 2014 a refund was issued in the...

amount of $30.
 
Best,
[redacted]

Dear [redacted],I'm very sorry to hear about the troubles you experienced with your orders.  I have already issued a full refund for this item to your original form of payment for the 7-Color LED Showerhead with Pressure Sensor.  If you haven't already, you may want to file a...

police report on this incident as it was mostly likely theft.  All items purchased at nomorerack.com have a 30 day return period unless they are marked as final sale.  According to our records the Maze Exclusive 4400mAh Power Bank and Portable LED Dancing Water Speakers were purchased on September [redacted] and August [redacted] respectively and the problems were reported on February[redacted].  Unfortunately, since the problems were not reported to us until more than 4 months after the purchases were made we are unable to provide a replacement for these items.Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
[Your Answer Here]
 
 she has now recived the shipping label twice, and the business has had it physically mailed to them. We just got the tablet replacement yesterday.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Oh, my...what a story I have! Bought a MFK handbag from Choxi, they sent a defective WRONG color bag. I returned it and had to fight for my refund/exchange. Then I made ANOTHER mistake and ordered another MFK bag.....got it and the zipper was defective!! Sheesh! Should have known, right? Well, I got the return authorization, then the manufacturer was stating they didn't receive their garbage back. So I sent proof from the [redacted]. FINALLY, got the credit(oh no! NOT the money back) for the handbag. So I placed an order for the EXACT SAME THING to replace the one with the defective zipper, on February [redacted]. As of today's date, March [redacted], my order states "Processing" and after numerous emails with their ridiculous customer service, this is the latest response I've received; "I'm sorry to hear that you would like to cancel your order. Unfortunately, the details for the order you mentioned have already been sent for fulfillment to our manufacturing partners and we are now unable to cancel this order. We will be contacting you with the updates. We appreciate your time and patience on this matter. Again, My apology.
If there is anything further I can do to assist you please let me know. At Choxi, customer satisfaction is our main goal."
What a waste of time, money and sanity! What a load of frustration!!
(Oh! And this is just the latest of my orders to get screwed up by them!!) (I just don't learn apparently!!)

did not return e-mails or phone calls. did not have product listed in their ads.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I have been contacting the company for weeks! And sent 6-7 emails with no response! The tables are not working since my kids opened them on Christmas Day!!! I want my money back!!!!! [Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted],
I'm sorry to hear that the flat iron you purchased stopped working.  Can you please send a copy of the letter you received from the manufacturer to me via the Revdex.com for my review. 
Regards,
[redacted]

Purchased printer 1/**/16 - verified by choxi 1/**/16. I emailed them on 2/*/16 asking what was the hold up and I received a response my order was being "expedited" (4-6 business days) - well today is 2/*/16 and no printer. 18 days (with "expedited shipping") - they have my money for 18 days now - and I do not have anything but a headache. I believe they may be defrauding the public - selling items they do NOT have available for shipping. I just sent final email - then will file complaint with [redacted]
(they will get action when we can't). Suggest future complainants do the same.........

Dear [redacted],
 
The tracking number you provided (please see below for a copy) is invalid and does not show any movement, only that the label was generated. If there was a mistake,...

please provide the correct tracking number showing that the package was delivered to the vendor and I will issue a full refund. If there is no tracking confirming that the product was returned, I cannot issue a refund.
 
[redacted]
 
Best,
[redacted]

There needs to be a class action started against this company. Stole money from countless people.

In early December 2015, I ordered a battery driven riding car for 57.00. When I assembled it, there was a danger message attached to the battery that said if the battery overheated, it could cause a fire. A FIRE IF A CHILD RODE IT TOO LONG!!!!!????
I sent it back. They paid for the postage. My credit card was credited 57.00.
Then they recharged my credit card in April 2016.

Revdex.com:
At this time, I have not been contacted by NoMoreRack.com, Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]
[redacted]...

[redacted]To: ComplaintsSubject: Re: You have a new message from the New York Revdex.com. Complaint # [redacted]
 
Never heard from the company.  What do we do now?  What a shame!

Revdex.com:
At this time, I have not been contacted by NoMoreRack.com, Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Ythaour Answer Here] that is the whole reason of opening this Revdex.com report. Since no one should have to go thru the customer service  experience that I went thru. I wasted hours talking on the phone and emails and etc. What can be done about this ?
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by NoMoreRack.com, Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]

Dear [redacted],
I'm sorry to hear that you received the wrong sized item.  According to our records, the vendor emailed you a return label on April [redacted].  Please let me know if you have not yet received this return label.
Regards,
[redacted]

Bad service I will never shop there again. They send you stuff you ordered but once you get you find out shupping is more and you have to pay unless refuse the package and then they send you wrong package on accident and ask you to send back even if you have to pay out of pocket if the post office charges for package. Waste of time and hassle.