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Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** *** This is not accepted until the last payment is processed and this account closed and marked paid in full!!!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
This will acknowledge receipt of the complaint from *** *** under your file number referenced above. We responded directly to complainant via mail March 14, 2017, addressing all concerns. Our company’s complaint handling procedures mandate protecting personal information when
responding to non-regulatory agency complaints such as the Revdex.com, and we will only correspond with the complainant. Regards, *** ***
Consumer Affairs Specialist800-742-2791 | 715-346-6225 | [email protected] Sentry InsuranceNorth Point DriveStevens Point, Wisconsin 54481Office: D2/51-
Case ID# ***
Customer Name: *** ** ***
First, I would like to apologize for any inconvenience we may have caused Mr***It is always our goal to ensure that our valued customers have a positive experience with us
In the case of Mr***, there are certain parameters that
must be met to qualify for Same Day deliveriesThe item must be in stock, and there must be availability for Same Day deliveriesUnfortunately, there was no Same Day availability for Mr***
Once again, Mor Furniture would like to apologize for any inconvenience we may have caused Mr***If you have any further questions or concerns, please do not hesitate to contact our Customer Service Department at 1-866-466-
Sincerely,
Mor Furniture Customer Service
Revdex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID# ***
Customer Name: *** ***
First, I would like to apologize for any inconvenience we may have caused *** ***. It is always our goal to ensure that
our valued customers have a positive experience with us
In the case of *** ***, Mor Furniture did issue a credit for a total of $back on April 8th (refer to invoice ***)Unfortunately, due to human error, the credit was never posted to *** ***’s account. We have received confirmation from our finance department that the credit will be posted in business days.
Once again, I would like to apologize for any inconvenience we may have caused *** ***If you have any further questions, please do not hesitate to contact our customer service department at ***
Sincerely,
Mor Furniture Customer Service
This will acknowledge receipt of the complaint from *** *** under your file number referenced above. We responded directly to complainant via mail on March 9, 2016, addressing all concerns. Our company’s complaint handling procedures mandate protecting personal information
when responding to non-regulatory agency complaints such as the Revdex.com, and we will only correspond with the complainant. Regards, *** ***Consumer Affairs SpecialistSentry Insurance a Mutual CompanyE-mail: [email protected]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Case ID# *** Customer Name: *** *** First, we would like to apologize for any inconvenience we may have caused Mr***. It is always our goal to ensure that our valued customers have a positive experience with us In the case of Mr***, the order has been
cancelled and the amount has been refunded in full Once again, we would like to apologize for any inconvenience we may have caused Mr***If you have any further questions, please do not hesitate to contact our Customer Service Department at 1-866-466- Sincerely, Mor Furniture Customer Service
une
24,
RevDex.com
*** *** *** ***
Viewridge, Suite
San Diego, CA
Case ID# ***
Customer
Name: *** ***
Dear *** ***
Again, we
want to apologize for any inconvenience *** *** may have experienced
We feel that
our offer of $is satisfactory since the original issue concerned a nightstand
equal to that amount
If you have
any further questions, please contact me directly at *** *** ***
Sincerely,
*** ***
Mor Furniture
Customer Service
October is when I spoke with*** and *** in the showroom
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
The account is paid offSo are they sending me a check? I don't want store creditI will never do business with this company again My question to Revdex.com how do I get the word out to people not to do business with this company? Does this complaint even affect the company or just a big waste of my time?
Regards,
*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com: As long as they stick to their offer in the Email they sent me I will accept te offer they madeIf they don;t will follow with 2nd complaint
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I have already tried resolving this matter with the insurance the customer service were rude they will place me on hold or hanged up on me and when I finally talked to a manager she refused to return my money after I had already cancel the insurance policy I am extremely disappointed in this company and I want my money back.
Regards,
*** ***
This response addresses the rejection made by customer on 10/24/and forwarded to my office on 10/26/16.The customer has been notified by Claims staff that rental charges with the car rental agency will be covered through today's date10/27/16.We consider all issues resolved and have closed our file.Thank you for the opportunity to address this matter.Regards,Jo Ann AmickConsumer Affairs Specialist | Legal & Compliance715-346- | 800-742- | [email protected] Sentry InsuranceNorth Point DriveStevens Point, Wisconsin
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I will never be satisfied with Mor Furniture's offer of $I wasted numerous hours waiting for them to show up to fix something that never got fixed, and my time is worth much more than $I know that is all I will ever get from them, but I am very dissatisfied with how they resolve issues, and their overall customer serviceI am very unhappy with this company and will never purchase anything from them againI have also told everyone I know how awful they are, and posted numerous bad reviews on yelp, yellow pages, and other websitesThey will lose a lot of business over their mistake that should have been corrected months ago.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***I was told by phone that my items really have no eta as they are always subject to change by the vendorI was also told that when my items finally arrive which could be weeks months or who knows that I compensation for the errors would be addressedWhat else can I do at this point but keep waiting?
Regards,
*** ***-***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Case ID# Customer Name: *** *** First, I would like to apologize for any inconvenience we may have caused Mr***. It is always our goal to ensure that our valued customers have a positive experience with us In the case of Mr***, Mor Furniture will
exchange the reclining love seat. It is currently scheduled to be exchanged on June 9th, Once again, I would like to apologize for any inconvenience we may have caused Mr***If you have any further questions, please do not hesitate to contact our customer service department at 1-866-466- Sincerely, Mor Furniture Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***