ATS Processing Services

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Joshua S[redacted]

Dear [redacted],  Thank you for contacting the [redacted]. We would be happy to assist you in regard to Notice Number [redacted]. We apologize for any issues accessing the website as well as confusion regarding the tolling service. We have adjusted the...

account to reflect a balance of $16.49.  It is our hope that you find this matter resolved. Thank you for choosing [redacted]. [redacted]Phone: ([redacted]

Dear [redacted], Thank you for contacting us regarding your concern as it is our goal to provide you with excellent customer service.    We understand your frustration and apologize for any inconvenience this matter has caused.  We have...

forwarded your inquiry to our refund department to complete a partial refund. Please allow up to 5 business days for this to appear on your account and thank you for your patience.   It is our hope that you find this matter to be resolved. Thank you, PlatePass® Customer Service[redacted] | Monday - Friday, 6:00 AM to 4:00 PM PST |

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Dear [redacted], Thank you for contacting us regarding your concern as it is our goal to provide you with excellent customer service.    We understand your frustration and apologize for any inconvenience this matter has caused.  We have forwarded your...

inquiry to our refund department to reduce the administrative fee and the invalid tolls for the amount of $19.63. Please allow up to 5 business days for this to appear on your account and thank you for your patience. For future reference, please refer to page 3 of the rental agreement for renter responsibilities regarding [redacted] fine and fees incurred during your rental period.It is our hope that you find this matter to be resolved. Thank you, [redacted]® Customer Service

Dear [redacted], Thank you for contacting us regarding your concern as it is our goal to provide you with excellent customer service.   We didlocate a discrepancy with the amount credited.  We understand your frustration and apologizefor any inconvenience this matter has caused.   We have forwarded yourinquiry to our refund department to remove the remainder balance for the amountof $22.00.  Please allow up to 5 business days for this to appear onyour account and thank you for your patience.  For further informationplease refer back to page three of your rental agreement contract.It is our hope that you find this matter to be resolved. Thank you, PlatePass® [redacted] | Monday - Friday,6:00 AM to 4:00 PM PST |

Dear [redacted],

Thank you for contacting us regarding your concern as it is our goal to provide you with excellent customer service.   

We understand your frustration and apologize for any inconvenience this matter has caused.  As you have paid...

cash for the toll in question, we have forward your inquiry to our refund department to remove the complete balance for the amount of $25.85.

Please allow up to 5 business days for this to appear on your account and thank you for your patience. For future reference you may refer to your rental agreement stating you accept responsibility for any fines and fees incurred during your rental period.

It is our hope that you find this matter to be resolved.

Thank you,

 

Dear [redacted], Thank you for contacting us regarding your concern as it is our goal to provide you with excellent customer service.    We understand your frustration and apologize for any inconvenience this matter has caused.  We have forwarded your...

inquiry to our refund department to remove the balance for the amount of $19.80. Please allow up to 5 business days for this to appear on your account and thank you for your patience.  For further information please refer back to page three of your rental agreement contract.It is our hope that you find this matter to be resolved. Thank you, PlatePass® Customer Service

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Dear Customer, Thank you for contacting us regarding your concern as it is our goal to provide you with excellent customer service.   A refund in the amount of $109.30 has been issued after reviewing your account.  Please allow up to 5 business days for this to...

appear on your statement.  We apologize for any inconvenience and hope that you find the matter to be resolved. Best Regards, ATS Processing Services

Dear [redacted], Thank you for contacting us regarding your concern as it is our goal to provide you with excellent customer service.    We understand your frustration and apologize for any inconvenience this matter has caused.  We have forwarded your...

inquiry to our refund department to remove the complete balance for the amount of $92.00. Please allow up to 5 business days for this to appear on your account and thank you for your patience.  For future reference, please refer to the rental agreement for renter responsibilities regarding violation fines and fees incurred during your rental period. It is our hope that you find this matter to be resolved. Thank you, ATS Processing Services

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,[redacted]l

Dear [redacted]

Thank you for contacting us regarding your concern as it is

our goal to provide you with excellent customer service.   We understand your frustration and apologize for any

inconvenience this matter has caused.  We have forwarded your inquiry...

to

our refund department to remove the full balance in the amount of $41.50. Please allow up to 5 business days for this to appear on your

account and thank you for your patience.  For further information

please refer back to page three of your rental agreement contract.It is our hope that you find this matter to be resolved.Thank you,[redacted] Customer ServiceI[redacted] Monday -

Friday, 6:00 AM to 4:00 PM PST |

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I was happy in the quick response from ATS in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I appreciate ATS's offer to remove the entire $57.55 balance against my account, and once verified I will consider this complaint resolved. Additionally, I appreciate the assistance of Revdex.com. Regards,

Dear [redacted],

 

Thank you for contacting us regarding your concern as it is our goal to provide you with excellent customer service.  

 

We understand your frustration and apologize for any inconvenience this matter has caused.  We have...

forwarded your inquiry to our refund department to remove the complete balance for the amount of $28.55.

 

Please allow up to 5 business days for this to appear on your account and thank you for your patience. For future reference, please refer to page 3 of the rental agreement for renter responsibilities regarding PlatePass fine and fees incurred during your rental period.

It is our hope that you find this matter to be resolved.

 

Thank you,

 

PlatePass® Customer Service

[redacted] | Monday - Friday, 6:00 AM to 4:00 PM PST |

Dear Customer,

 

Thank you for contacting us regarding your concern, as it is our goal to provide you with excellent customer service.  We apologize for any delay regarding the documentation you previously provided.  A refund in the amount of $125.25 has been issued as...

of 03/19/2014.  Please allow up to 5 business days for this to appear on your account.

 

 

Again, thank you for contacting us and we apologize for any inconvenience this may have caused.  We do hope that you find this matter to be resolved.

 

 

Best Regards,

 

ATS Processing Services

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Dear [redacted],

 

Thank you for contacting us regarding your concern as it is our goal to provide you with excellent customer service.  

 

We understand your frustration and apologize for any inconvenience this matter has caused.  We have forwarded...

your inquiry to our refund department to remove the full amount. 

 

Please allow up to 5 business days for this to appear on your account and thank you for your patience. For future reference, please refer to page 3 of the rental agreement for renter responsibilities regarding PlatePass fine and fees incurred during your rental period.

It is our hope that you find this matter to be resolved.

 

Thank you,

 

PlatePass® Customer Service

([redacted]) [redacted] | Monday - Friday, 6:00 AM to 4:00 PM PST |

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,