Amazon.com

Complaint: ***
I am rejecting this response because: I missed the claim of my order being lost by daysI am very disappointed with how my case has been handledI need you guys to re-consider and ship me a printer or offer a store credit or something
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI wish Amazon would make it easier to contact them online, but the problem was solved.Sincerely, *** ***

Hello ***,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your previous correspondence and apologize for the inconvenience experiencedI understand your concern regarding the closure of your compromised account.I see that we've closed your account associated with the home email address as requested on October 27, I've checked and confirm that we've now successfully closed your another account that was compromisedThis was done on November 3, All payment methods and addresses have been removed and we've unsubscribed you from our mailing list.Rest assured Your account is no longer accessible to you or anyone else.Thanks for your patience and understanding in this regardWe look forward to seeing you again soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,SushmaAmazon.comhttp://www.amazon.com

Hello,
While we appreciate the seller’s interest, we are unable to provide information on our investigation methodsAfter a thorough review of their account and all information they have provided, we will not be reversing our decisionSincerely,Merchant Review TeamAmazon.com

Hello,
We received the return address which seller provided.The buyer was informed that they may return the item(s) and we gave them your return addressPlease issue a full refund in Seller Central upon receipt of the return-- Order Number: *** -- Date of Claim:
10/25/2016Sincerely,

Hello ***,I'm Praveen from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.It's our goal to provide exceptional and courteous customer service every time we're contacted, and I apologize
this wasn't what you experiencedI've gone though your previous correspondence and I've shared your experience with our management team in customer service department, so we can be sure proper training is provided in the future.Unfortunately we are unable to add $gift card to your accountIn this case, though I understand this may not compensate for the inconvenience, I've added a $Promotional credit to your accountKindly accept it as a good will gestureIt will automatically apply the next time you order an eligible item sold and shipped by Amazon.comFor more information about promotional codes, including the terms and conditions of use and what happens when you return an order paid for with a promotional code, go to:http://www.amazon.com/gp/help/customer/display.html?nodeId=565778Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.We look forward to see you soon.Regards,Praveen MAmazon.comhttp://www.amazon.com

Complaint: ***
The Amazon case number is: *** Amazon email is: ***@icloud.com
Sincerely,
*** ***

Hello ***,I'm Sandhya *** from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I’ve reviewed your email and I'm very sorry to learn about the closure of your Amazon.com
account.While I understand that you've already reached out to our Customer Services, please be assured that I'm collaborating with our Account Specialists team to work on a resolutionI'll be personally following up on this and we'll get back to you with an update within 3-business days.Thanks for giving me time to find the best solutionPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Sandhya ***Amazon.comhttp://www.amazon.com

Hello,We are writing in response to the complaint filed against order ***Upon review of this dispute, we have confirmed this order is no longer eligible to be returned back to the seller, as the buyer/complainant did not request a return within the day window to be eligible
Please not that the buyer need to contact the manufacturer directly to claim the warranty, if the warranty is void from the manufacturer the buyer can appeal the claim with the valid proof from the manufacturer.
In summary this order is no longer eligible for A-Z guarantee program.
Sincerely,

Hello from Amazon.com
We have received this complaint and have decided to make a one-time exception on the basis of the information and proofs provided by the sellerWe have issued a credit to the seller for the amount debited when the buyer was refunded
-- Credit amount: $
We hope this would resolve this issue up to the satisfaction of the involved party
Sincerely,

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mePlease rescind my complaint, Amazon took care of my complaint before you even notified them and I was very happy with how they handled everythingThank you for your help. Sincerely, *** ***

Complaint: ***
I am rejecting this response because: All of these trouble shooting steps were performed six months agoAnd when they didn’t fix the problem amazon began sending me defective remote controls, check your records! Amazon don’t understand the nature of our relationship; I am a customer, not a developer or Test EngineerI am a Design Validation Test Engineer at ADTRAN, and amazon don’t pay me to find out why your firestick or remote control is defective! According to the last technical support person I talked to, Ryan A; the only way to determine what’s going on with YOUR defective remote control is to pull the logs from the fire stick via my WifiSo repair YOUR problem with the firestick/remote. I'm paying $annually for the service, about $for the firestick and remote control and I've purchased about $in movies and programming that I cannot watch
Sincerely,
*** ***

Hello ***,I'm Abdul N*** from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I am very sorry to hear about what happened with this transactionI realize that a significant amount of
money is at stake, and sympathize with your frustration.As mentioned by our Payments team, it appears you've been the victim of fraud, you may want to contact your local postal inspector or visit one of the following organizations:Federal Trade Commission Bureau of Consumer Protectionhttp://www.ftc.gov/ftc/complaint.htmU.SPostal Inspection Servicehttps://postalinspectors.uspis.gov/You may also want to visit our Help pages to learn more about making sure your online transactions are safe and secure:https://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-2?...⇄ vast majority of Marketplace orders are trouble-free; I apologize once again that your experience with this seller has been an exception to this standardWe hope to see you again soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Nayeem S.Amazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because:
Sincerely,
*** *** I was told that I would receive a refund if I filed a complaint with the post office which was done by Amazon on 5/with me on the phone This is the email sent to me by Amazon When I heard from the post office I was told to call the police I did that I was promised a refund within a couple hours Then I was sent an email saying that a refund would not be given without a police report I filed a police report and sent the information to Amazon that was requested/ I don't feel that I should spend over $and be out that money because my package was stolen I have complied with all of Amazon wishes They are insured for $on each package Both the post office and the police have said that the package was stolen The police report states the officer went around the neighborhood asking if anyone saw anything The officer states that people she talked to said they have had packages taken too It is pretty sad and bad customer service when they are insured for refunding stolen packages and they refuse to They have refused to take my phone calls and have hung up on me What is a consumer suppose to do when they are treated so badly? I am on disability, a senior citizen and don't have the money to lose I would like Amazon to do the right thing and refund my money I will not let this go I think they are crooks. Hello ***,We opened an investigation with the USPS in regards to your order number ***They advised that the confirmation number is ***They will be reaching out to you in the next hours from your local post office in regards to the missing packages.Best regards,Sherry M.Amazon.com

Complaint: ***
I am rejecting this response because: I WANT MY MONEY BACK IF I ORDER SOMETHING FROM AMAZON THERE WOULD BE A SHIPPING CHARGE AN I WOULD STILL HAVE TO PAY THEM SOMETHING PLEASE JUST REFUND MY MONEY BACK TO MY CARD THANK YOU *** ***
Sincerely,
*** ***

Thank you for your inquiry, This Seller was a victim of a phishing scam, in which a perpetrator incorrectly stating to be Amazon advised them that their item had been soldThe perpetrator stated that there would be no order ID (which are used in all Amazon orders) and to ship the item anywayThe
Seller is seeking compensation for this item, though we are unable to assist with this, as the Seller had shipped the item without an Order ID and without confirming the shipment through the "Mange Orders" page (which is outside the procedure for fulfilling Amazon orders)In regards to our Fraud department, our Seller Performance team takes fraudulent issues seriously and appropriately investigates each issue brought to them.In regards to informing Sellers that Amazon is to be used at their own risk, the following statement can be found in the Seller's Participation Agreement:"As a Seller, you use the Site and the Services at your own risk."Thank you

Hello ***,I'm Fazeel from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for the experience you've had with the recent Order ID: ***This is certainly not what
we want our customers to experience.I've checked your account and see that you received the order which was delivered to youAlso as the refund was processed earlier, we've submitted a request to chargeback again to the same payment card, as per your request.Once again, I'm sorry for the problems you've had and I hope you'll give us the opportunity to serve you again in the future. We appreciate that you took the time to reach out to us to bring this to our attention, so that we have the opportunity to correct the problemI realize that your experience reflects on our company as a whole.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Fazeel ZAmazon.comhttp://www.amazon.com

Hello ***,I'm Vijay K*** from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I completely understand your concern about the refund on your recent order #***.I see the
order was placed with Bank accountPlease know that TeleCheck Services Incand TRS are payment processors for Amazon.com, and are authorized to assist you with this issuePlease call TeleCheck at 1-800-366-2425, so they can help you furtherThe call should take no longer than a few minutes provided you have your banking information available when you callTeleCheck will also be able to provide you with additional information regarding this transaction, including when check-writing privileges will be restoredTypically, issues such as this don't affect your credit rating.-- Insufficient funds in the account-- Account number was entered incorrectly at the time of purchase-- Account is not authorized for online transactions-- Recent changes to your financial institution's ABA Routing Number and/or account number structureAgain, I'm sorry for the frustration this order has caused, but hope this information helps.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Vijay K.Amazon.comhttp://www.amazon.com==========================

I don't know what she's talking aboutAll orders came throughI'm not a seller. I can't respond to AmazonWhat seller order??? What's up here with these Amazon people? I would like my account closedThus woman is making up a storyNot trueSee what I mean: Please re-read my complaint from the beginningU need my step verification taken off to update my accountWhat's thus about a seller order and where has the upload if my photo ID gone?
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I’m rejecting this response because today is 4/9/ The time frame for a response has past and I’ve been without my account now for days I need to file my income taxes and I don’t have anymore time to wait.
Sincerely,
*** ***