Amazon.com

Complaint: ***
I am rejecting this response because: The buyer stated this item was damaged when they received it. There was NO packaging material protecting the item during shipping. It is so obviously clear...that the item was damaged in transit BY AMAZON OR THE SHIPPER...before it was received by the customer. Amazon, you people are actually liars. You are deceptive and dishonest, and should be ashamed of yourselves. I have been a seller for YEARS, and have sold an enormous amount of product. The fact is...you didn't protect the item when you shipped it, and it was damaged. You should simply refund for the product, and we can both move on. The fact that you hide behind your policy that does not actually cover damage during shipping (under your responsibility) is shameful. I will not accept your reply. I fully reject it. I will leave this up on Revdex.com, and let anyone who comes across it to read how dishonest of a business you are
Sincerely,
Spencer H

Hello ***,I'm Naseema from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry this has been a disappointing order experience for you; this normally doesn't happen.I've checked and
can confirm that our CS team forwarded the details you sent us to our Investigations teamEach report they receive is investigated and the appropriate action is takenHowever, we won't be able to release the outcome of the investigation.Regarding refund of order:I see that A-Z guarantee claim has been filed for this order and a full refund of $has been issued to your Visa card.Completed refunds and a button to contact your seller are available in Your AccountHere's a link to your order details:https://www.amazon.com/gp/css/summary/edit.html?orderID=***Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Naseema S.Amazon.comhttp://www.amazon.com

Hello,I'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your email concerning the recent issues you've had and I apologize for the inconvenience caused to you.As mentioned earlier, I've checked with our appropriate team and confirmed that your order#*** for $PlayStation Store Gift Card - PS3/ PS4/ PS Vita [Digital Code] was placed trusted attributes due to which we're unable to issue a refund of $to your Gift card.I realize you're upset, and I regret we've been unable to address your concerns to your satisfactionHowever, we'll not be able to offer any additional insight or action on these matters, and any further inquiries on this matter will not receive a response.We appreciate your business and hope to have the opportunity to serve you again in the future.Regards,DianaAmazon.comhttp://www.amazon.com

Hello ***,I'm Diana from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your correspondence and I'm sorry to learn about the recent experienceI'd request you to contact our
partner site Amazon.co.uk, to get this resolved as our international websites operate independentlyYou can contact them directly at:https://www.amazon.co.uk/gp/help/contact-us/general-questions.htmlPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Diana E.Amazon.comhttp://www.amazon.com

Complaint: ***I am rejecting this response because:I was told that if I was to get the $in overdraft fees that I would be reimbursed for the ebooks and for the overdraft feesI have yet to get the refund of $that I was promised!Sincerely,*** ***

Complaint: ***I am rejecting this response because: AMAZON LIES!! I HAVE SEVERAL EMAILS STATING THAT I HAD ANOTHER AVAILABLE YEAR THAT WAS NOT AVAILED TO ME FOR THE STUDENT PRIME DISCOUNTi WAS ALSO ADVISED THAT I WOULD BE BILLED AT THAT RATE AND NOTHING MORE
I ALSO NEVER RECEIVED MY FREE YEAR FOR THE FIRE PHONEYOU ARE THIEVES AND CHEATERS AND THAT IS WHY YOU HAVE CLASS ACTION SUITS FILED AGAINST YOU FOR THE SAME THING IN THE STATE OF OHIO AND SOON IT WILL BE A MATTER OF TIME BEFORE OTHER STATES JOIN IN, AS THIS IS CLEARLY EVIDENT THAT YOU PRACTICE FRAUD
YOU WERE NEVER AUTHORIZED TO CHARGE ME OVER $DOLLARSPERIOD!!! I HAVE THE EMAILS TO SUPPORT THAT WHICH WERE EXCHANGED FOR NEARLY A MONTH RIGHT THROUGH THE MORNING OF JULY 12, WHEN YOU FRAUDULENTLY CHARGED MEYOU TOLD ME ONE THING AND THEN DID ANOTHER!!! THAT IS THE PROBLEMAND I HAVE NO PROBLEM EXPOSING YOU FOR THE FRAUDSTERS YOU ARE!!!!Sincerely,*** ***

Complaint: ***
I am rejecting this response because: All my other accounts I have stated were compromised that same night and there was proof of fraud going on within those also Amazon keeps saying check with family members and that's not the case, I would only have access to them, but apparently someone else did the night of October 22nd If Amazon would of read my complaint better I was mainly talking about getting a refund on my account as stated in the complaint with the gift card money that was in itAs I already stated the other account I had to report to my bank on my DEBIT CARD not my CREDIT CARD as was stated from the response that Diana had wrote which showed me again that I feel they don't care about this real issue that's came aboutI simply would like the gift card money refunded back to me
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:
"we are unable to issue a refund to your account until our bank has the signed paperwork from your bank verifying that the charges were unauthorized."
No One at Amazon will tell me or my bank how to send the signed paperwork from my bank to the amazon bankMy bank and myself need a name, address, telephone number, department name and email so the signed paperwork from my bank verifying that the charges were unauthorized" Can Be Delivered to Amazon by my bankPlease provide the following information as a response to this email:
Without that information Amazon will never provide a refund as promised
Full Name of person to Send the signed paperwork to:
Title of person receiving the signed paperwork requested by Amazon:
Department Name of p[person receiving the signed paperwork requested by Amazon:
Physical Address of the person receiving the signed paperwork requested by Amazon:
Mailing address of the person receiving the signed paperwork requested by Amazon
Telephone Number and extension direct to the person receiving the paperwork, not a customer service number:
Email directly to the person receiving the signed paperwork:
Furthermore, Amazon on 8/5/told me they were cancelling the ability of the debit card I own to be able to purchase anything else on AmazonAmazon failed to do so and an additional $in charges occurred due to Amazon's failure to fulfill their promise
Sincerely,*** ***

Complaint: ***I am rejecting this response because:
I have proof that I had an account with Amazon.ca and communicated with them using the email address ***@hotmail.comThe correspondence I have starts in and the last one is in June I have attached the oldest and most recent email correspondence I have with themFor some reason the account is no longer under that email address and that is what I want them to fixIt is my account and should have my email address attached to it and I should be able to access it not someone elseIt is true that I do not know the email address that is currently being used as it is not one of mineI do know the email address it was opened withMy only email addresses are as follows:
***@hotmail.com
***@gmail.com
***@***
***@mail.***
***@***.org
***@***.org
Old account (no longer working there):
***@***.org
If it does not have one of these email addresses that belong to me then someone else has access to my account and has changed it or Amazon has changed itI feel like they are not even paying attention when I am explaining thisAll I want is access to the account that amazon is referring to in the two documents I have attached and the money they owe me for the item I sold (in document 2). These two documents clearly state the email address attached to the account is the one I am talking about, ***@hotmail.com
Sincerely,*** ***

Complaint: ***
I am rejecting this response because: I would
like my non-seller account portion reinstated or I would require an full refund for my Amazon Prime MembershipI paid for Prime and unable to have access to my non-seller account portion of Amazon.com
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:
It does not compensate fairly, by providing the order paid for or an equivalent credit, so that I can order the merchandise promised by the business
It ignores the resolutions that I said I would be willing to accept
Furthermore, it does not explain why the order was not fulfilled at the time it was placed, nor the weeks after, when stock was availableNor does it address the fact that I was promised fulfillment and a follmonths ago and never received either
Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely, *** ***

Complaint: ***I am rejecting this response because:
I do not understand why I am receiving a refund of when the purchase amount was 103.21? I'm pretty good at math, but if Amazon is doing this a different way I would like an explaination pleaseI know it's only a couple of dollars, but at this point it's more principal than anythingI don't think it's ethical to run a business this wayFor me, it's a couple of dollars, but how many people order from Amazon that this may be happening to? That seller could make a small fortune just not refunding shipping (this is for the item never shipped, by the way)If Amazon isn't willing to cover it under their A to Z Guarentee, maybe that particular seller shouldn't be allowed to sell on Amazon anymore. Sincerely,*** ***

Complaint: ***I am rejecting this response because: I know there are other costumes having the same issue as mine, and after they writing their state's attorney general's office and the Revdex.com and then got a reasonable "credit" amountAnd I chose to accepting a lower amount without chose to have it returned to me because I didnt know this is just a scam.Sincerely,*** ***

Hello from Amazon.com,We have reviewed the claim and wont be able to assist you any furtherPlease note that your claim was denied because you are out of sellers policy.We cannot give you more information about this matter, and we may not reply to further emails about this claim
Thank you

Hello ***,I'm Abdul N*** from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I understand your concern regarding the format of the Amazon Instant Video titled "The Wire"I'm sorry
for any inconvenience caused.To help you with this, I've reached out to our internal team and unfortunately, we cannot upgrade the version of the videos.In this case, as a one time exception, I've cancelled all the five seasons you've purchased for the title "The Wire" and I've requested the refund of $to the original payment method used on the ordersYou'll see the refund on your credit card statement in the next 3-business days.I hope this helps! Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Nayeem S.Amazon.comhttp://www.amazon.com

Hello ***,I'm Jahnavi from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.We have restored your access to this accountYou can now sign in and place orders.For your security, we canceled
the following order when we could not confirm your information:-- Order Number: ***-- Items in Order: DualShock Wireless Controller for PlayStation - Jet BlackWe are sorry for any inconvenience this has causedIf you would like to receive the items in this order, please feel free to place a new order.If you still can’t access your account, please get in touch by phone and our password specialists will helpWe’re available hours a day, days a week.http://www.amazon.com/passwordresetPlease feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Jahnavi K.Amazon.comhttp://www.amazon.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello ***,I'm Jahnavi from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.We looked into your shipment, and USPS has confirmed the shipment you reported lost was delivered to you in good
conditionAs a result, we won't be issuing a replacement or a refund for the items in that shipment.You can view our Conditions of Use here:http://www.amazon.com/gp/help/customer/display.html/?nodeId=508088Due to the value of some items, an adult signature will be required at delivery for certain ordersSome carriers, such as UPS, allow customers to set their delivery preferences on their websiteHowever, the signature requirement from Amazon will override these delivery preferences.Carriers may also require a signature if the package is delivered to an apartment, condominium, or business complex, or if the driver feels there isn't a safe place to leave the package at the delivery addressIf you won't be home when you expect the delivery, you might want to leave a note asking the driver to leave the package with a neighbor or building managerOtherwise, it may be easier to have the package delivered to your business address instead.If you require additional assistance, or have any concerns, please write to ***@amazon.com.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Jahnavi K.Amazon.comhttp://www.amazon.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***