Amazon.com

Complaint: ***I am rejecting this response because: the response given was that the third party was reponsible for the mistakeIt was stated by amazons customer service that they were responsible for the listing and we're taking it down imeadiatly to fix the problemIt was being flagged so it wouldn't happen againAs of today 9-2-the listing is still active saying I should receive the same items that I am complaining about not gettingSo I still want what is promisedAmazon created and managed the listing and can't finger point to other people when they repeatedly drop the ballNo actions have been taken to say that say the listing was in error, it is still activeA grocery store does not make *** Mac and cheese, but if they put up a sign on accident that says cents a box, they honor it and take immediate action to correct the problemEvery retailer works off of a third party system, either pay up front, term billing or consignmentThis is what Amazon does and takes a cut of the Profits just like a walk in retailer and should be held accountable for there advertisements as such.Sincerely,*** ***

Complaint: ***I am rejecting this response because: NO be professional and callI spent TOO much time online and wasted time on the phone trying to figure this outHave a PROFESSIONAL pick up the phone (like you all care about doing business) and help me get doneDon't just blow me off with more or your raggedy Amazon website junk Sincerely,*** ***

Hello ***,I'm Mahesh from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com.I've provided the Revdex.com with a copy of this message.I'm sorry for the delay in the processing of the over draft charges $70.00.As promised, we've issued a refund of $+ $= $to your payment card that was used to place the order ***, you will receive the refund with in the next 2-business days, excluding your bank's processing time.Once processed, you'll also be able to see the refund request here:https://www.amazon.com/gp/css/summary/edit.html?orderID=D01-*** Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Mahesh.vAmazon.comhttp://www.amazon.com

Hello ***,I'm Praveen from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about the issue you had with your Prime subscription charges.I've issued a refund of $
which is for monthsThe refund should be seen in 3-business days.I hope this solution helps! Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.We look forward to see you soon.Praveen MAmazon.comhttp://www.amazon.com

Complaint: ***I am rejecting this response because:
I am not asking you to provide details on your investigation processYou have close to $7,of my money, is it not to much to ask when I will get it? I noticed you had no problem taking your seller fee out of my money when my merchandise sold but you have been making me wait with no actual date of when I will receive MY MONEYIt has been days since I sold my first item, why is my account still under review? When will I receive my funds? You can't do thisYou can't deny people the money they earned and then not provide any information about when they will receive itALL the customers I sold merchandise to have received their purchases and some have left positive feedback alreadyWhat is left to investigate? I find it really astounding that you have this policy and deny people the money they earn and then don't give them any information on when they will receive itDo you plan on ever releasing the funds? Or will you keep them indefinitely from me? My questions are not prying into your "investigation process," I think anyone in my position would like some answers on when their money will be released to them$7,is a lot of money and you are causing me severe financial hardship as I need those funds to pay off the merchandise I purchased that has been sold on your websiteYou really need to reevaluate this process of yours cause you are not taking care of the sellers that you make money off ofYou provide no seller support and no reliable information on when I will receive MY MONEYYou have no right to deny it to me, I made that money legitimately and I should not have to beg to get what is mineRelease my funds already
Sincerely,*** ***

Complaint: ***
I am rejecting this response because:
Sincerely,
** *** Hello, thank you very much for the help of institutions, because my English is not very good, so do not quite understand the meaning of the mail, I had the idea to get the money, certainly will not be returned, I'm not going to take that one month charge feeBut my account at the end of December has been canceled, so it is impossible to convert the business user identity for individual users, you are aware of thisI don't have money, I have changed my credit card, so the future will no longer charge,Just want to be able to check the Amazon's own system, or how such a system can be very good for the user service, the loss of the user's site, waiting for it to close onlyThanks again for your help

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
please wait after I receive the refund from amazon to close the case
Sincerely, *** **

While we appreciate the seller's interest, we are unable to provide information on our investigation methods.After a thorough review of their account and all information they have provided, we will not be reversing out decision.Sincerely,Merchant Review TeamAmazon.com

Complaint: ***I am rejecting this response because:
The business continues to ignore my complaint saying it is against their policy to refund digital purchasesThree people I play the game with have said that Amazon refunded their money when the items were not as promisedI have spent a very large amount of money on these digital purchases which Amazon says it not their problemThey call themselves a customer first company that offers a -00% A to Z guaranteeHowever, they continue to send me the same standard response that is against their policyI will never spend another cent with this companyI am a very unhappy stockholder and former customer.Sincerely,*** ***

It is commingled for this item overallHowever, during my items stored in amazon FBA warehouse, some of them were misplaced and never foundWith that, Amazon compensated my account by moving some exact items from its own inventory to mine for saleThe specific defective item sold to the customer for the involved order was the item coming from Amazon's holding account (amazon's own inventory)So it is not commingled at all according to its definitionWe both know exactly where it came fromIt is so unfair for Amazon to refuse taking responsibility and stating it is commingledIt is not true for this specific sale

Hello,I'm Diana from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your email concerning the refund of the price difference for your Amazon Fire TV Stick and I
apologize for any inconvenience caused to youWhile I know you're disappointed with our stance on this matter, I want to assure you the response you received from our Customer Service Team on November 25, is correct.We work hard to find the best prices out there and match them for all customers every dayOur prices do change over timeWith the exception of TVs, Amazon.com doesn't offer post-purchase adjustments.We consistently offer competitive prices on everything we carry; however, the prices on our website are subject to changeWhile the Amazon.com website has accurate pricing information, we don't honor prices or savings posted without our permission on other websites.To read more about our pricing, please visit our Help pages:***Thank you for choosing Amazon.comWe appreciate your continued business and loyalty.Please feel free to contact us directly by replying to *** if we can be of further assistance.Regards,DianaAmazon.comhttp://www.amazon.com

Hello ***,I'm Suresh of Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear that your orders were not delivered on time.I'd love to investigate further, however I wasn't
able to find the order you asked about using the e-mail address on your messageFor your account's protection, we're only able to provide account and order information when we can confirm the request is coming from the account holder through the e-mail address on the account.Please feel free to contact us directly by replying to *** - if you include the order number, I'll absolutely investigate this further.We look forward to assisting you.Regards,Suresh P.Amazon.comhttp://www.amazon.com

Hello ***,I'm Bhaskar from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to know about the issue you had with your account.As per your request, your account has been closed by
our account specialist team on July 29, All payment methods and addresses have been removed and I've unsubscribed you from our mailing listYour account is no longer accessible to you or anyone else.We've appreciated your business and wish you the best of luck in the future.Regards,Bhaskar A.Amazon.comhttp://www.amazon.com

Hello ***,I'm Purna C*** from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry for the experience you had with your recent orderIt's disappointing to hear our customer
service team wasn't able to resolve your concernWe expect our agents to provide accurate information and provide all the tools necessary to properly research any issue they may faceAlthough it’s our intention that problems will be rare when you do need to get in touch with our team, it’s our hope you’ll find your conversation with our representatives timely, accurate, and of course, pleasantI regret this wasn’t the case for you, and I’ll be following up personally with the appropriate management team to ensure proper training is provided for the future.I checked your order a see that one of my colleagues has already issued a refund to the original payment method used for the purchase on November 7, Refunds typically complete within to business days.You can also check the status of the refund in Your Account here:***We're sorry for any disappointment or inconvenience this may have causedWe appreciate your business and hope to see you again soon.Regards,Purna C*** **Amazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because: my account is locked again after I made an order I cannot access my account and no one wants to open it I used my gift card balance dollars which was given by amazon for my trade in items and dollar on my visaNo email has been sent why account closed or any information this business is scamming me
Sincerely,
*** ***

Hello ***,I'm Vivek Yerramsetti from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear about the difficulty you'd in cancelling Kindle subscription.I've searched your
Amazon.com account under ***@yahoo.com and see that there isn't Kindle subscription in itYou can use the link below to go directly to Your Account:www.amazon.com/your-accountHowever, there is another Amazon.com account registered with a different email address and has an active Kindle subscription in itGiven the delay, I wasn't sure if you're referring to cancelling it or any other oneUsually, once the Kindle subscription is canceled, it isn't possible to reinstate the original benefits even if customer subscribe to it againFor this reason, I haven't canceled Kindle subscription in that account.Further, I see that our customer service team has sent an email on steps to cancel Kindle subscription to that email addressI request you to recollect the different email address and check it's inbox for further instructions.If you would like to cancel your Kindle Unlimited subscription, please follow these steps after signing into original email address:Go to https://www.amazon.com/gp/kindle/ku/ku_centralSelect "Cancel Kindle Unlimited Membership.”On the next page select "End Membership on date" to confirm the cancellation.In case, you'd want me to cancel Kindle subscription in other account, then kindly confirm the email address on it so that I can do the needful.Nonetheless, I've forwarded your comments as a feedback to appropriate team for consideration while making future improvementsCustomer feedback like yours really helps us continue to improve our store and provide better service to our customers.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Vivek Y.Amazon.comhttp://www.amazon.com

Hello,I'm Diana from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I'm sorry to hear that your recent order for Borjomi Mineral Water Case didn't arrive by the Guaranteed Delivery Date of
November 23, 2016.While we certainly do try our hardest to get everything there as guaranteed, there are some unforeseen circumstances in which an order may arrive later than anticipated and I regret the disappointment this experience may have caused.Further, please note that the decision on which carrier is assigned including the tracking details, is essentially an automated process will select the best carrier based on the type of item, it's location within our Fulfilment Network and the carriers that operate services in your area who would be able to get the package there for expected delivery dates provided during the checkout process.However, I can assure you that the availability of the products on the website are updated constantly as per the new data we receive from our suppliersCustomer feedback like yours is always important to us and I've passed your message along to the appropriate department as we continue to improve the shopping experience for our customers.I've also checked your account and see that we've processed your refund in the amount of $The refund should appear on your account in 3-days if issued to a credit cardRefunds issued to a bank account typically take 7-days to reflect on the account balance.I realize your order experience hasn't been as positive as you'd anticipated, but I hope you'll give us another chance in the futurePlease feel free to contact us directly by replying to *** if we can be of further assistance.Regards,Diana E.Amazon.comhttp://www.amazon.com

Hello ***,I'm Meraj from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your complaint and I'm sorry to learn about the prime issue that you experienced.Upon checking your
account with the email address that is on Revdex.com complaint, I was unable to find the membership detailsThe membership was subscribed in another account of yours which is registered with different email addressYou will be able to find your prime details under account which is registered with email '[email protected]'For account security reasons, we do not disclose email addresses of different accounts.Upon checking further, I've found out that a full refund of $was issued on April 8, 2018.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,MerajAmazon.comhttp://www.amazon.com

Hello,I'm Diana from Amazon.comI'm writing in response to a complaint filed on your behalf by the Revdex.com Revdex.com - I've provided the Revdex.com with a copy of this message.I've reviewed your email concerning the Prime subscription charges on your account and I apologize for any inconvenience
this has caused.Further to your correspondence, I've checked and found that the e-mail address you contacted us with isn't associated with an accountWe only provide information and make changes when the request comes from the e-mail address associated with the accountTo be able to get this looked into further and get this resolved, please write back from the email address associated with your accountIf your e-mail address has changed, you can update your information by visiting Your Account (https://www.amazon.com/your-account) and click "Login & Security" at the top of the pageYou'll be able to use the "Edit" button to update your information.We look forward to hearing from you soon.Please feel free to contact us directly by replying to [email protected] if we can be of further assistance.Regards,Diana E.Amazon.comhttp://www.amazon.com

Complaint: ***
I am rejecting this response because YOU HAVE FAILED TO ADDRESS ANY OF THE DESIRED SETTLEMENT AS ORIGINALLY WRITTENDesired Settlement: Modification/discontinuance of an advertised claim Resolution from Amazon.com senior management: Extent of advertising and marketing Impact assessment on their public stock valuation Disclosure of their relationship to the seller "junleidz" favored by these reviews Disclosure of their relationship to the pay for reviewers Understand the financial impact on myself from advertising and marketing similar to this Contact to all buyers of this fraudulent product and proper resolution with them on an individual basis
I ALSO EXPRESSLY REJECT THE Revdex.com SENDING ME THREATENING LANGUAGE AND A DEADLINE "so as to avoid closure of the complaint as assumed resolved."THE ISSUE IS NOT RESOLVED UNTIL THE POINTS I'VE OUTLINED AT THE Revdex.com'S REQUEST ARE ADDRESSEDSincerely,
*** ***